Credit for all the downtime


Aett_Thorn

 

Posted

I take it that all these people who say I pay for 30 days and they want 30 days,actually play 24/7 if they do fair enough I will agree with them in their demand for compensation,but if they do not then all this downtime does not impact on the time they have paid.Being in the EU,London area actually all down times come into our prime time so perhaps we should be compensated every time something happens and causes the servers to go down.Although the past couple of weeks have been dogged with problems,you have still had your playtime,true while the servers have been down you could always extend your playtime once they come back up.I,m sure that you could always get in your average playtime in no matter what happens .


Prof Radburn controller,Celtic Ice Maiden,blaster,Miss Knockout scrapper,Mistress Davina controller,Stone Hart,tank Split Personality PB.Queen Lostris controller,Fridgid Mary blaster,Shocking Fire blaster Future Elfling defender, Little Weed controller,Capo Angelo MM, Commander Buzzsaw MM, Justice Tank tank all 50,s

 

Posted

When you agreed to subscribe, OP, I'm pretty sure you agreed to accept any and all downtime that Paragon decides is necessary.


61866 - A Series of Unfortunate Kidnappings - More than a coincidence?
2260 - The Burning of Hearts - A green-eyed monster holds the match.
379248 - The Spider Without Fangs - NEW - Some lessons learned (more or less.)

 

Posted

Quote:
Originally Posted by Clouded View Post
Don't be thick Tex.



Then be a good boy and keep up with the context Tex.



Snipping a sentence out of a larger post, which was in direct reply to a quoted post, then trying to put words in my mouth...is taking it out of context Tex.

I'm not Tex. Tex is a redname. If you can't tell the people who post on the forum apart, who's being thick?

I am not a boy, but I am good. I do keep up with the context.

You snipped a sentence out of Mental Maiden's longer post and directly replied to that sentence. I did the same thing. The only difference is that when you snipped more sentences out of that post as a separate quote and replied to it, you were discussing those points. I only commented on the one point you made in your reply. So basically you are saying you took that sentence in Mental Maiden's post out of context?

Got it.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Quote:
Originally Posted by Dechs Kaison View Post
I'm just sure it's not due to base tohit values. I ninja-edited my previous post to mention that some goldside groups (Resistance comes to mind) do have +tohit powers.
According to the to-hit numbers that I looked at after that rumor got started, Praetorian Clock work do have an accuracy bonus to their attacks. They're the only ones I could confirm, though. Resistance do get a boost from their bosses, though, and I think the sheer number of attacks that they can crank out compared to other low level enemies is part of what makes their accuracy seem high. You're getting hit more...but that's also because you're getting attacked more.


 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
You must hate yourself in February three out of every four years, then.
The truth is funny sometimes.


Sermon
@sermon
One of Six, Cannibal 6

 

Posted

There's a wise old saying, "Speak with your wallet." So, after looking at all the petty compensation demands in this thread, I put $5 more Paragon Points in my account.

Anyone care to join me for some contrariness?


@Captain-ElectricDetective MarvelThe Sapien SpiderMoravec ManThe Old Norseman
Dark-EyesDoctor SerpentineStonecasterSkymaidenThe Blue Jaguar
Guide to AltitisA Comic for New PlayersThe Lore ProjectIntro to extraterrestrials in CoH

 

Posted

No thanks the Stockholm syndrome hasn't kicked in for me.

But it's a nice thought.


 

Posted

I can be compensated with Street Justice, yes?


 

Posted

Quote:
Originally Posted by Cass_ View Post
No thanks the Stockholm syndrome hasn't kicked in for me.

But it's a nice thought.
Okay that made me LOL (I still tossed $5 in the hat ).


@Captain-ElectricDetective MarvelThe Sapien SpiderMoravec ManThe Old Norseman
Dark-EyesDoctor SerpentineStonecasterSkymaidenThe Blue Jaguar
Guide to AltitisA Comic for New PlayersThe Lore ProjectIntro to extraterrestrials in CoH

 

Posted

Quote:
Originally Posted by Clouded View Post
I don't think any compensation outside of an extra day or two double exp is necessary (due to ALL the extra downtime, not just today).
That would be good enough for me.


 

Posted

While this thread does have it's amusing moments, I do have to agree that it is ****** that the EU gets pooped on all the time in this regard.

Funny thing is if this happened to NA like it does to EU during peak times then you would see a cry moar riot unleashed.

I do not agree with being "credited" **** happens get over it...


 

Posted

Quote:
Originally Posted by Cass_ View Post
No thanks the Stockholm syndrome hasn't kicked in for me.
If you feel like a hostage to this game, I would recommend a break. That's not healthy.

Quote:
But it's a nice thought.
Epic thread is epic.

Can somebody Godwin this monstrosity already?


My postings to this forum are not to be used as data in any research study without my express written consent.

 

Posted

Quote:
Originally Posted by TheDeepBlue View Post
When you agreed to subscribe, OP, I'm pretty sure you agreed to accept any and all downtime that Paragon decides is necessary.
And can you show me in the EULA where is gives an acceptable time for downtime and outages? Is being out one day acceptable? two weeks? a month? Unless we speak up about what is NOT acceptable, situations like this will continue. For me over 48 hours during the time I play is unacceptable to me. If this is acceptable to the rest of you, you need not post.

Just because some of you do not play at these hours doesn't make it ok for those that do, such as the EU players.


 

Posted

Quote:
Originally Posted by USA America View Post
And can you show me in the EULA where is gives an acceptable time for downtime and outages? Is being out one day acceptable? two weeks? a month? Unless we speak up about what is NOT acceptable, situations like this will continue. For me over 48 hours during the time I play is unacceptable to me. If this is acceptable to the rest of you, you need not post.

Just because some of you do not play at these hours doesn't make it ok for those that do, such as the EU players.
it sucks, nobody is debating that.

some people need to get over it, in the grand scheme of things, the amount of time you actually play outweighs their normal and abnormal maintenance schedule.


 

Posted

*epic eyeroll...

Man, talk about complainers.

Look, it's really simple. When you sign up for the game, you have to understand that there will be times during which they do regular maintenance and you won't be able to play. There will be times during which they do extended maintenance for special purposes and you won't be able to play.

You most certainly do not pay for "30 days of service" (in a 30-day month). You pay for 30 days, minus scheduled and unscheduled downtime. If you honestly thought that your 15 bucks entitled you to a full 30 days of service without any sort of downtime whatsoever, or even that it entitled you to 30 days of service with a guarantee of just one or two hours a week, you were wrong, not NCsoft or Paragon Studios. They never promised you anything else, it's not bad customer service as it's standard industry practice, and you're going to have to just suck it up and get over it.

Hopefully, confronted with this new* truth, you'll get on with your life and continue having fun in the game like every other normal person would. If you find it simply intolerable, then cancel your subscription. Personally, I think it's kind of dumb to do so, but it's certainly your prerogative.

*I don't buy for a second that you honestly expected the game not to have downtime, even extended downtime around issue releases. That's just dumb. It sounds to me like you're just trying to get something (Paragon Points, credited time, whatever) for nothing, while deliberately neglecting all of the something we have gotten for nothing specifically because of the downtime associated with the issue release. Nice try, it didn't hurt to ask, but it didn't work. Give it up already, because this thread had degenerated from, "Hey, that would be nice..." to people coming across as petulant whiners.


We've been saving Paragon City for eight and a half years. It's time to do it one more time.
(If you love this game as much as I do, please read that post.)

 

Posted

Just to put this on the table, for some people the downtime has actually hamstrung their play for this month. For whatever reasons they only had so much time to alot and the downtime happened on the days they could play. So for them this isn't just a few hours of downtime, it's the whole month.

You would find this extremely frustrating as well.


Apparently I'm to stupid right now to make an awesome link with a picture and stuff but neverthelss sign the petition! [u]http://www.change.org/petitions/ncso...city-of-heroes[u]

 

Posted

Quote:
Tech unlike the persona he tries to show on the board, is one of the biggest whiners I have ever met in any game.

Quote:
Originally Posted by Techbot Alpha View Post
Except that I whine about stuff that is, y'know, more controllable and/or actually broken.
Like;
-AE
-Praetorians having 65% base accuracy instead of the standard 50% which makes low levels in Praetoria a bloody nightmare
-the insane ambush spam in Praetoria
-bad writing in arcs and the railroading in the likes of Dr Graves
-the lack of revamps instead of new shinies, because someone still hasn't twigged that revamps are a two-in-one package, since you remove old tripe and get new shinies BY DEFAULT.

Not whining and kvetching about a damn physical server move which we're lucky took 9 and not 12 hours and they had the good courtesy to tell us when they are under NO obligation to do so.

What was your point again?
Meh, and all the times i've met you in RV you've whined pretty hard and i don't think i'm "broken".


CoH PvP SG = SuperUnion - Co-Leader - Union/Freedom
CoV PvP VG = Disruption - Co-Leader - Union/Freedom
Global = @Rent & @Rent.

Playgroup are all **** - Global Handle

 

Posted

Quote:
Originally Posted by MrDead View Post
Just to put this on the table, for some people the downtime has actually hamstrung their play for this month. For whatever reasons they only had so much time to alot and the downtime happened on the days they could play. So for them this isn't just a few hours of downtime, it's the whole month.

You would find this extremely frustrating as well.
If you could only play for 2-3 days this month, I am truly sorry, but that's life. I've had this happen to me many a time. If your schedule is so busy that you can really only play in those 2-3 day time slots, I don't really see how this is NCSoft's problem. Most people get more then 3 days off a month, and so they're catering to the majority.


 

Posted

Quote:
Originally Posted by Tinier Bolt View Post
If you could only play for 2-3 days this month, I am truly sorry, but that's life. I've had this happen to me many a time. If your schedule is so busy that you can really only play in those 2-3 day time slots, I don't really see how this is NCSoft's problem. Most people get more then 3 days off a month, and so they're catering to the majority.
I'm not actually one of these people I was merely pointing out that these insignificant times people are mocking is some people entire play time and for them they have lost a months worth of subscription due to it.


Apparently I'm to stupid right now to make an awesome link with a picture and stuff but neverthelss sign the petition! [u]http://www.change.org/petitions/ncso...city-of-heroes[u]

 

Posted

Quote:
Originally Posted by USA America View Post
why does everyone, when you ask for compensation assume to break it down into a dollar figure? I PAID 30 days. give me 30 days. Hell for all the inconvience they should credit everyone with an extra week game time.
I didn't find it particularly inconvenient.

(A) no, they don't owe you anything.
(B) They may do something nice anyway, but expect it to be more an in-game thing. 2xp weekends, events, etc. if they do anything.
(C) Given that the end result of this is to be more capable servers, I'd call "Long term capacity and stability at the cost of short-term downtime right now" ample compensation, IMHO.


 

Posted

Now, I understand that we are not entitled to compensation, and the EULA states that we are not entitled to any, Paragon Studios is a business.

Business only stay in business by making money, and angering your customers is NOT a good way to do that. Now, I'm sure PS understands that many people are angry at all the constant downtime (and another 8 hours is scheduled tomorrow).

If PS wants to continue to keep business, they will consider compensating the playerbase. They don't HAVE to, but it makes sense for them too.

Should they give money back or add more game time? No, I don't think they should. That would hurt their bottom line. Giving everyone something like 80 Paragon Points or a free costume piece or something sounds like a MUCH better idea.

A free costume piece, like an aura or a new CoT Pope hat or something would mollify some of the player base, and show goodwill, and understanding that all of this downtime is NOT something that the players should expect as a regular thing.

Also, a little more clarity on this topic would also be appreciated. While we don't need to know technical details, keeping us in the loop is not a bad thing either.


 

Posted

Quote:
Originally Posted by USA America View Post
Just because some of you do not play at these hours doesn't make it ok for those that do, such as the EU players.
I play at these hours, and I'm fine with it, but then again, I (a) know the sort of thing that goes into upgrades like this, and (b) know it's for the long-term performance of the game.

Honestly, regular business PCs that don't get hit like the servers are given a 3-4 year life cycle at most before replacement. Given the plans for the game (and when's the last time we had server upgrades like this? I believe we're looking at a few years,) it's due.