Credit for all the downtime


Aett_Thorn

 

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Originally Posted by Gemini_2099 View Post
Hint: Other NCSOFT MMO's have done it.
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Originally Posted by CactusBrawler View Post
I'll have to check but I belive NCSoft has done so in the past too.
Hint: This game is run by Paragon Studios. Sure they are owned by NCSoft, but they WON'T be making the decision as to whether we get compensation for such a "trivial" problem such as this or not. *shrugs*


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Posted

Quote:
Originally Posted by Lothic View Post
Hint: This game is run by Paragon Studios. Sure they are owned by NCSoft, but they WON'T be making the decision as to whether we get compensation for such a "trivial" problem such as this or not. *shrugs*

Actually it's run by NCSoft, why do you think it takes so long for the Dev's to reveal anything? Everything has to be double checked with NCSoft.


Brawling Cactus from a distant planet.

 

Posted

Quote:
Originally Posted by Lothic View Post
Hint: This game is run by Paragon Studios. Sure they are owned by NCSoft, but they WON'T be making the decision as to whether we get compensation for such a "trivial" problem such as this or not. *shrugs*
Don't think you understand what owned means. Paragon will have no say in compensation, NCSoft has the money. Paragon can only suggest to their bosses.


 

Posted

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Originally Posted by CactusBrawler View Post
Who is upset over a dollar? I'm a little bit narked about 30+ hours of downtime that's all aimed at the prime play time of a couple of time zones.

2 hours a week, no problem. 30+ in a week and a bit? That's pushing it a bit.
Sorry. I'm going to pull the "I have a life" card. I have other games I can play, I have things to make, chores to do. I can easily fill those 30 hours with just as rewarding things as playing the game. I didn't even notice one of those downtimes, because the game is not the only thing I spend my time on, and I'm not even employed at the moment. And also, most of the downtimes have been in 12+ hour blocks of time, no? So you mean to tell me in those 12+ hours you would have played every single hour? Because otherwise your arguments for how long each downtime took are pretty silly. Most people play an hour or two, and then get off. So that "30+ hours" turns into "I was inconvenienced for about 2-4 hours of my time, if that but I demand FULL compensation for how long the entire downtime was, even if I didn't use the time". Please tell me you can understand why that sounds silly.

This is a company, not a magical fairy land where nothing goes wrong. It's just like every other company. I'm not going to storm a grocery store I pay a membership fee to and demand money back for being closed 6-8 hours every night (or more) because it's not available for me to shop in, thus 'wasting' my membership money. I either wait, or shop elsewhere. And yes, it is applicable. Brick and mortar stores close to restock and revamp. Employees need time off. They are doing the online equivalent. This is the single most ridiculous reason for wanting a compensation I have ever heard of, and I've worked in customer service for over 10 years, so that's a whole lot of dumb reasons I can remember.

It's a dollar because that's what two days are worth. That's the end of the story. If it's $15 dollars a month, and months average out to about 30 days, that's .50 a day. So yes, your time in game is worth a dollar. So yes, the 'proper compensation' for your 'troubles'* is a dollar. Just because you're paid more at your job doesn't make your free time worth anything.

*Oh first world troubles, will you ever get old?


 

Posted

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Originally Posted by CactusBrawler View Post
Actually it's run by NCSoft, why do you think it takes so long for the Dev's to reveal anything? Everything has to be double checked with NCSoft.
Quote:
Originally Posted by USA America View Post
Don't think you understand what owned means. Paragon will have no say in compensation, NCSoft has the money. Paragon can only suggest to their bosses.
Just because the marketing of this game is tied at the hip between Paragon Studios and NCSoft doesn't mean the folks over in South Korea are going to care if we get compensated for a few hours of downtime here or there.

Besides this latest downtime is just now happening as we speak - who's to say you won't get your precious dollar or extra day of game play after all. Take a breath and relax...

Entitlement whining lol.


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Posted

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Originally Posted by Lothic View Post
Why do you keep clinging to WoW as an example of what this game should do? It's almost like asking your local mom and pop hardware store to live up to the same policies a huge store like Home Depot can afford.
I actually saw someone do that once. The convenience store next to where I used to work sells some grocery items. A lady before me at the register goes to the clerk "The supermarket across town sells these cans of tuna for 99cents. Why are you charging $2.50? I will only pay 99cents for them."

I was literally standing there with my jaw dropped. I couldn't believe the nerve of that lady. I was ready to say "Well, then you should get in your car, spend $5 dollars in gas and waste another 20 minutes of your day getting your canned tuna for 99cents."

This has nothing to do with nothing but I just felt like sharing


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Posted

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Originally Posted by USA America View Post
Since we have had so much downtime outside or normal acceptable mainenence, I expect some credit to the month I've paid. If my cable, telephone service or internet service was down for more than 48 hours in a month, you can bet they would be scrambling to compensate me.

I paid for 30 days service, not 28 days.
Um...wow. Feel entitled much?

Do you throw as much of a fit when your burger has something on it you didn't order?

I would suggest that you compensate the company for all those extra days that you've played for free. You know, all those months that you paid for 30 days and got 31 instead? The company is entitled to that compensation you know.


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Posted

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Originally Posted by Nalrok_AthZim View Post
Heh heh.

Cry some moar.
We are Killers!!


Quote:
Originally Posted by Zwillinger View Post
GG, I would tell you that "I am killing you with my mind", but I couldn't find an emoticon to properly express my sentiment.
Quote:
Originally Posted by Captain_Photon View Post
NOTE: The Incarnate System is basically farming for IOs on a larger scale, and with more obtrusive lore.

 

Posted

Quote:
Originally Posted by Lothic View Post
Just because the marketing of this game is tied at the hip between Paragon Studios and NCSoft doesn't mean the folks over in South Korea are going to care if we get compensated for a few hours of downtime here or there.
I just want to point out that it is pretty darn likely that the folks over in Korea keep a VERY close eye on any expenditures by the US wing of their company (and not just because it's the law). And rest assured, Paragon Studios does not decide whether we get compensated or not, that is the money-holders in the US NCsoft, who are overseen and overruled by the money-holders in the Korean NCsoft.


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Originally Posted by Dispari View Post
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Posted

I'd settle for a few weeks head start on Freedom and I21 before it launches to the public, to be honest.


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Posted

Quote:
Originally Posted by Mallerick View Post
I'd settle for a few weeks head start on Freedom and I21 before it launches to the public, to be honest.

That sounds good, but can't help feeling like we are beta testing the system for the free players. Really should be the other way round.


Brawling Cactus from a distant planet.

 

Posted

I agree with the OP.

There is reasonable downtime and there is letting your customers down. I want compensation for the multiuple days this month that downtime during peakhours (for me) has prevented me from playing.


 

Posted

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Originally Posted by Mallerick View Post
I'd settle for a few weeks head start on Freedom and I21 before it launches to the public, to be honest.
Slow on the news are we?


 

Posted

I'm gonna be a nice guy here.

Anyone who is really bothered with this can PM me their bank account#, routing#, ssn# and mothers madien name and I'll bank transfer them a dollar.

Seriously.


 

Posted

Quote:
Originally Posted by Frostbiter View Post
I'm gonna be a nice guy here.

Anyone who is really bothered with this can PM me their bank account#, routing#, ssn# and mothers madien name and I'll bank transfer them a dollar.

Seriously.
*Quickly registers 50 forum accounts who all happen to share the same bank account# and sends PMs.


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Posted

Quote:
Originally Posted by Techbot Alpha View Post
-Praetorians having 65% base accuracy instead of the standard 50% which makes low levels in Praetoria a bloody nightmare
Are you absolutely sure about this? I was sure that only the Preatorians in iTrials have that value of base accuracy.

Now, tohit buffs seem to be common enough amongst some of the enemy groups, particularly Resistance, but I am very sure their base accuracy is not any higher than normal.


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Posted

Quote:
Originally Posted by Techbot Alpha View Post
Except that I whine about stuff that is, y'know, more controllable and/or actually broken.
Like;
-AE
-Praetorians having 65% base accuracy instead of the standard 50% which makes low levels in Praetoria a bloody nightmare
-the insane ambush spam in Praetoria
-bad writing in arcs and the railroading in the likes of Dr Graves
-the lack of revamps instead of new shinies, because someone still hasn't twigged that revamps are a two-in-one package, since you remove old tripe and get new shinies BY DEFAULT.

Not whining and kvetching about a damn physical server move which we're lucky took 9 and not 12 hours and they had the good courtesy to tell us when they are under NO obligation to do so.

What was your point again?
I demand a cheese sandwich in compensation. It has literally NOTHING to do with your post but I demand one anyway. Take that!


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Posted

Quote:
Originally Posted by Frostbiter View Post
I'm gonna be a nice guy here.

Anyone who is really bothered with this can PM me their bank account#, routing#, ssn# and mothers madien name and I'll bank transfer them a dollar.

Seriously.
Next you'll tell me you're a lady from a foreign country who saw my avatar and read my profile, and now you've become enamored with me and can't wait until you can finally meet me so we can begin our lives together. Oh, and you also need my bank account information for reasons that aren't entirely clear.


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Posted

Quote:
Originally Posted by Dechs Kaison View Post
Are you absolutely sure about this? I was sure that only the Preatorians in iTrials have that value of base accuracy.
Well, I simply noticed they seemed to be nastier than Primal mobs, until I noticed one of Arcana's posts on it. If I'm wrong, I blame that. I did check the combat logs a few times and notice higher than normal numbers, however.

Tip DE apparently 'suffer' (i.e. make us suffer) from the same thing, hving 65% base instead of 50%.


Quote:
Originally Posted by Zwillinger View Post
GG, I would tell you that "I am killing you with my mind", but I couldn't find an emoticon to properly express my sentiment.
Quote:
Originally Posted by Captain_Photon View Post
NOTE: The Incarnate System is basically farming for IOs on a larger scale, and with more obtrusive lore.

 

Posted

Quote:
Originally Posted by MrDead View Post
I demand a cheese sandwich in compensation. It has literally NOTHING to do with your post but I demand one anyway. Take that!
Ye can take me cheese when ya pry it from me cold, dead haaaaands!!


Quote:
Originally Posted by Zwillinger View Post
GG, I would tell you that "I am killing you with my mind", but I couldn't find an emoticon to properly express my sentiment.
Quote:
Originally Posted by Captain_Photon View Post
NOTE: The Incarnate System is basically farming for IOs on a larger scale, and with more obtrusive lore.

 

Posted

No. (Your avatar is ugly.)


 

Posted

Quote:
Originally Posted by Techbot Alpha View Post
Well, I simply noticed they seemed to be nastier than Primal mobs, until I noticed one of Arcana's posts on it. If I'm wrong, I blame that. I did check the combat logs a few times and notice higher than normal numbers, however.
Well, I won't argue that Praetorian enemy groups are more difficult than the garden variety Skulls, Outcasts and Mooks we fight on the Primal side.

I'm just sure it's not due to base tohit values. I ninja-edited my previous post to mention that some goldside groups (Resistance comes to mind) do have +tohit powers.

Quote:
Originally Posted by Techbot Alpha View Post
Tip DE apparently 'suffer' (i.e. make us suffer) from the same thing, hving 65% base instead of 50%.
DE doesn't show in tip missions until the high level ones when we have the powers to deal with them anyway. I won't complain here since the softcap is so easy to reach. It's inconsistent with other groups, yes, but I think the proper correction would be to bring the others up.


Where to now?
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Posted

Quote:
Originally Posted by Dechs Kaison View Post
Well, I won't argue that Praetorian enemy groups are more difficult than the garden variety Skulls, Outcasts and Mooks we fight on the Primal side.

I'm just sure it's not due to base tohit values. I ninja-edited my previous post to mention that some goldside groups (Resistance comes to mind) do have +tohit powers.



DE doesn't show in tip missions until the high level ones when we have the powers to deal with them anyway. I won't complain here since the softcap is so easy to reach. It's inconsistent with other groups, yes, but I think the proper correction would be to bring the others up.
I think low level Praetorian mobs have a whole host of problems, even if they didn't/don't have different toHit values.But that's a whole other topic.


Really, really disagree with the second part. Just because it CAN be easy to softcap...well, 'easy' if you consider 'millions of Inf on the market and specific, defence heavy builds' to be easy. Which I for one do not, nor do I believe that should EVER be considered the norm in a game such as this. Standard DE can give my level 47 Invul Tank problems enough as it is in large numbers WITHOUT 65% base acc (story arcs with a friend proved that)
65% base AND Quartz eminators mean that the mobs are pretty much all hitting nearly every time. That's enough to chew up Tanks and Brutes, let alone squishies and SR toons. I do not see that as balanced or, more importantly, fun.


Quote:
Originally Posted by Zwillinger View Post
GG, I would tell you that "I am killing you with my mind", but I couldn't find an emoticon to properly express my sentiment.
Quote:
Originally Posted by Captain_Photon View Post
NOTE: The Incarnate System is basically farming for IOs on a larger scale, and with more obtrusive lore.

 

Posted

Quote:
Originally Posted by Aggelakis View Post
I just want to point out that it is pretty darn likely that the folks over in Korea keep a VERY close eye on any expenditures by the US wing of their company (and not just because it's the law). And rest assured, Paragon Studios does not decide whether we get compensated or not, that is the money-holders in the US NCsoft, who are overseen and overruled by the money-holders in the Korean NCsoft.
And I'll just point out that you're making the case for why it'll be even LESS likely that we'll get compensated for this downtime.

If we could say for certainty that the only people who were in charge of deciding if we get compensated for this were the US NCsoft / Paragon Studios offices then that'd be one thing. But what you're suggesting is that not only do the US folks have to be willing to authorize it but also that the Korean management has to sign off on it too. That's TWO layers of management not just one, and as we all know the more "management" gets involved with things like this the more likely they DON'T happen.

I accept the fact that other NCsoft run MMOs have provided compensation in the past. All I'm suggesting is that there's no real point in getting your hopes up over this situation especially considering the EXTRA layer of bureaucracy it'd have to go through to get approved.

If it happens, great. But I'm certainly not going to assume anything until it does.


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