Premium Players get less than expected!


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Posted

A friend of mine just came back to the game after it went free and isn't allowed to use the incarnate system after he bought Going Rogue. Correct me if I'm wrong but the Incarnate system was included with Going Rogue, in fact before going F2P, new players HAD to buy Going Rogue to use the Incarnate system. So tell me how is it fair that someone who spent their own money on a service gets that service taken from them just because they aren't paying the 16$ a month. This is clearly just a way to get more money,someone who paid for a service shouldn't be denied .Premium players might as well start a new account, they really aren't gaining much of anything by coming back...


 

Posted

depending upon how long they were subscribed before, they have unlocked certain things that the regular f2p player cannot access without buying points for.


 

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I agree with ya guy, the devs should not have said keep everything you bought cause it was and is a lie. This isn't gonna affect me cause im gonna stay VIP but they should have picked their words a million times more carefully.


 

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Quote:
Originally Posted by FalconX_NA View Post
A friend of mine just came back to the game after it went free and isn't allowed to use the incarnate system after he bought Going Rogue. Correct me if I'm wrong but the Incarnate system was included with Going Rogue, in fact before going F2P, new players HAD to buy Going Rogue to use the Incarnate system. So tell me how is it fair that someone who spent their own money on a service gets that service taken from them just because they aren't paying the 16$ a month. This is clearly just a way to get more money,someone who paid for a service shouldn't be denied .Premium players might as well start a new account, they really aren't gaining much of anything by coming back...
Actually, incarnates didn't come out with Going Rogue. Going Rogue was a requirement for access to Incarnates (when they were eventually released), it didn't actually bestow access to it.


@Texarkana
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Posted

Quote:
Originally Posted by Texarkana View Post
Actually, incarnates didn't come out with Going Rogue. Going Rogue was a requirement for access to Incarnates (when they were eventually released), it didn't actually bestow access to it.

yes it did.


 

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Quote:
Originally Posted by FalconX_NA View Post
Premium players might as well start a new account, they really aren't gaining much of anything by coming back...
Except, potentially: the ability to join supergroups, higher inf cap, more salvage and recipe inventory, mission architect access, the ability to earn merits, larger inspiration drops, access to controllers and masterminds, and access to IOs...

Yeah, not much of anything, really.


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Posted

Quote:
Originally Posted by Texarkana View Post
Actually, incarnates didn't come out with Going Rogue. Going Rogue was a requirement for access to Incarnates (when they were eventually released), it didn't actually bestow access to it.
So...you had to have GR to get Incarnates.

...How does that NOT bestow access? That makes less than no sense.

And agreed, people that have bought stuff in the past (i.e. GR) SHOULD keep it. That was what we got told; 'If you have bought something, you will not lose it.' It's a jerk move to go back on that.


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Originally Posted by Zwillinger View Post
GG, I would tell you that "I am killing you with my mind", but I couldn't find an emoticon to properly express my sentiment.
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Originally Posted by Captain_Photon View Post
NOTE: The Incarnate System is basically farming for IOs on a larger scale, and with more obtrusive lore.

 

Posted

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Originally Posted by FalconX_NA View Post
A friend of mine just came back to the game after it went free and isn't allowed to use the incarnate system after he bought Going Rogue. Correct me if I'm wrong but the Incarnate system was included with Going Rogue, in fact before going F2P, new players HAD to buy Going Rogue to use the Incarnate system. So tell me how is it fair that someone who spent their own money on a service gets that service taken from them just because they aren't paying the 16$ a month. This is clearly just a way to get more money,someone who paid for a service shouldn't be denied .Premium players might as well start a new account, they really aren't gaining much of anything by coming back...
Riiiiiight. So the MMO you previously subscribed to is now allowing you to come back and continue playing *without* having to pay anything and you're ******** that they're not giving you all the stuff you used to have when you *were* paying them?

People truly astonish me sometimes.


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Posted

Quote:
Originally Posted by The_Spad_EU View Post
Riiiiiight. So the MMO you previously subscribed to is now allowing you to come back and continue playing *without* having to pay anything and you're ******** that they're not giving you all the stuff you used to have when you *were* paying them?

People truly astonish me sometimes.
This covers what I was thinking.


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Quote:
Originally Posted by Golden Girl View Post
Saving the multiverse costs 15 bucks a month.
fixt


 

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Actually, as the Dev's stated themselves that a returning customer would get everything they originally bought; then yes, the Incarnate system - if the person had unlocked the content - should remain so when they become Premium.

Now, "letting you return free" is an incredibly persuasive argument to pacify people. But it doesn't change the fact that the Dev's definition of "Everything" is pandering to the marketing departments decisions on what is the biggest draws to making someone a VIP.

If they intend to keep Incarnate content locked into VIP and premiums lose it all, then they should re-classify it as "VIP-ONLY" and make it very clear (and apologise) for the confusion to those customers that believed that they unlocked it.

Or... y'know, unlock it for all existing GR customers and stop any new Premiums getting it.


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Posted

Quote:
Originally Posted by The_Spad_EU View Post
Riiiiiight. So the MMO you previously subscribed to is now allowing you to come back and continue playing *without* having to pay anything and you're ******** that they're not giving you all the stuff you used to have when you *were* paying them?

People truly astonish me sometimes.
Quote:
Originally Posted by Zyphoid View Post
This covers what I was thinking.
GR had nothing to do with a monthly sub. It was a one off payment for an expansion. That has 0% to do with subscribing.


Quote:
Originally Posted by Zwillinger View Post
GG, I would tell you that "I am killing you with my mind", but I couldn't find an emoticon to properly express my sentiment.
Quote:
Originally Posted by Captain_Photon View Post
NOTE: The Incarnate System is basically farming for IOs on a larger scale, and with more obtrusive lore.

 

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Originally Posted by Techbot Alpha View Post
GR had nothing to do with a monthly sub. It was a one off payment for an expansion. That has 0% to do with subscribing.
It has 100% to do with subscribing. Prior to Freedom, if you stopped subscribing you lost access to *everything* you had previously purchased. Post Freedom, if you stop subscribing, you lose access to *some* things depending on your Vet status plus Incarnate content.

I'm not saying it's fair that you can't get access to the Incarnate content without re-subbing, but this idea that people deserve all the stuff for free just because the payment model has changed is laughable.


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Posted

Quote:
Originally Posted by Forse View Post
If they intend to keep Incarnate content locked into VIP and premiums lose it all, then they should re-classify it as "VIP-ONLY" and make it very clear (and apologise) for the confusion to those customers that believed that they unlocked it.
.
It says directly on the Freedom overview page, under player choices, that Incarnates are for VIP's only. It also says "Retain nearly everything you already purchased or unlocked, including Super Boosters, expansions, and directly purchased character slots." for returning players. Notice the nearly? :P

Not sure how anyone's been "screwed" for redownloading the game and being able to play without paying when just last week they could do no such thing. This game isn't going completely F2P, it's a hybrid. They want people to come back so they'll eventually become VIPs once again. This game is still about subscribers, you can't just give out 100% of the game out for free.


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Originally Posted by Techbot Alpha View Post
GR had nothing to do with a monthly sub. It was a one off payment for an expansion. That has 0% to do with subscribing.
You kinda had to subscribe to access any of its features.


 

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Quote:
Originally Posted by The_Spad_EU View Post
It has 100% to do with subscribing. Prior to Freedom, if you stopped subscribing you lost access to *everything* you had previously purchased. Post Freedom, if you stop subscribing, you lose access to *some* things depending on your Vet status plus Incarnate content.

I'm not saying it's fair that you can't get access to the Incarnate content without re-subbing, but this idea that people deserve all the stuff for free just because the payment model has changed is laughable.

Lets be honest here, premium status sucks unless you are tier 7 and above. Reson being you loose access to the invention system. So any premium player returning that has fully iod toon will have their builds reduced to uselessness. So just keep in mind that the plan was to make premium and f2p account as unattractive as they can so you buy stuff from them. Taking away incarnates is part of that plan. So its either A. Play the game you love with a sub. B. Play a crappy version for free. The choice is yours.


 

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Quote:
Originally Posted by Forse View Post
Actually, as the Dev's stated themselves that a returning customer would get everything they originally bought; then yes, the Incarnate system - if the person had unlocked the content - should remain so when they become Premium.

Now, "letting you return free" is an incredibly persuasive argument to pacify people. But it doesn't change the fact that the Dev's definition of "Everything" is pandering to the marketing departments decisions on what is the biggest draws to making someone a VIP.

If they intend to keep Incarnate content locked into VIP and premiums lose it all, then they should re-classify it as "VIP-ONLY" and make it very clear (and apologise) for the confusion to those customers that believed that they unlocked it.

Or... y'know, unlock it for all existing GR customers and stop any new Premiums getting it.
This.

A lot of angry premium players for sure because it is very childish to deny premium players what they paid for.


 

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Quote:
Originally Posted by Red_X2 View Post
Lets be honest here, premium status sucks unless you are tier 7 and above. Reson being you loose access to the invention system. So any premium player returning that has fully iod toon will have their builds reduced to uselessness. So just keep in mind that the plan was to make premium and f2p account as unattractive as they can so you buy stuff from them. Taking away incarnates is part of that plan. So its either A. Play the game you love with a sub. B. Play a crappy version for free. The choice is yours.
Well of course; the only way to make money from a F2P game is either to sell players lots of stuff or convince them to subscribe (if you offer such things). The challenge is to give them enough stuff for free that they'll want to play, but not so much that they won't see any reason to pay.


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Posted

Quote:
Originally Posted by Red_X2 View Post
Lets be honest here, premium status sucks unless you are tier 7 and above. Reson being you loose access to the invention system. So any premium player returning that has fully iod toon will have their builds reduced to uselessness.
If you make a one time purchase of $15 for points, you could buy an io license every month for about 8 months.


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[QUOTE=theOcho;3409811]As to the REAL reason I'll be leaving, I'm afraid it is indeed because Tamaki Revolution dc'd on me during a RSF.[/QUOTE]

 

Posted

Quote:
Originally Posted by Texarkana View Post
Actually, incarnates didn't come out with Going Rogue. Going Rogue was a requirement for access to Incarnates (when they were eventually released), it didn't actually bestow access to it.
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Originally Posted by Lucky666 View Post
yes it did.
Issue 18 was Shades of Grey, which coincided with the Going Rogue release.

Issue 19 was Alpha Strike!, which was the release of Incarnate system.


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Quote:
Originally Posted by The_Spad_EU View Post
Well of course; the only way to make money from a F2P game is either to sell players lots of stuff or convince them to subscribe (if you offer such things). The challenge is to give them enough stuff for free that they'll want to play, but not so much that they won't see any reason to pay.
No.

Other games that have the hybrid pay model allow players to keep 100% of what they paid for .


 

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Originally Posted by Gemini_2099 View Post
This.

A lot of angry premium players for sure because it is very childish to deny premium players what they paid for.
Premium players haven't lost anything that they paid for, they just maybe haven't gained as much as they'd hoped/expected to. They can still access the same deal that was available to them when they made their purchases.


 

Posted

"You keep what you paid for" is a lot like "no more major changes to powers" - it doesn't seem to mean what people think it means. More specifically, it refers to server slots, Booster packs and all the things that you specifically paid for. However, there are a fair few things you never had to pay for - like the Market and Inventions system, as well as a few systems that apparently weren't tied to the service that people paid for.

I'm not saying that's right or wrong, I'm saying that going by a blanket statement of what someone said in a press release six months ago instead of actually checking the official detailed explanation on which account gets what which you're offered to see every time you load cityofheroes.com isn't really a very strong ground for complain. Matt Miller could have said the moon was made of cheese and it wouldn't have mattered, because what the system offers isn't what any one person says on the forums, but rather what's in the actual service writeup.


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Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

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Originally Posted by Techbot Alpha View Post
So...you had to have GR to get Incarnates.

...How does that NOT bestow access? That makes less than no sense.

And agreed, people that have bought stuff in the past (i.e. GR) SHOULD keep it. That was what we got told; 'If you have bought something, you will not lose it.' It's a jerk move to go back on that.
There have always been 2 requirements for access to Incarnates. Having Going Rogue and subscribing.

Before Freedom, you did not have access to Incarnates if you subscribed, but did not buy Going Rogue. Conversely, if you bought Going Rogue, but did not subscribe, then you did not have access to Incarnates (or anything else).

Given that in the Freedom model you get Going Rogue access for free when you subscribe, it appears that subscribing is the only requirement, but the two requirements still stand. Therefore, owning Going Rogue, but not subscribing, means you do not have access to Incarnates (but do have access to other stuff!)

Now, do I agree with this? Not really, because of the marketing snafu that was postponing Incarnates, but that is the way it is.


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