Premium Players get less than expected!
so much mad
This is not other games, it's this game. They can put a model in place whereby dropping from VIP to Premium causes them to send someone around to your house and break your legs if they want to, doesn't mean that it's not a real system or that you have to like it or participate in it.
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That said, as Samuel_Tow has already posted and linked, the side-by-side comparison clearly states that incarnate content is "Not Available" for free and premium players. Also as previously stated the incarnate system was NOT included with Going Rogue. Having GR was a requirement for the incarnate system that began the issue following GR, but that isn't the same as incarnates being included with GR.
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@Inquisitor
What if someone went out and got the City of Heroes: Architect Edition box?
This is not as gray of an area as Incarnates.
The person bought the box advertising itself as giving you AE. Once the free month runs out that person loses AE and has to buy it AGAIN from the in game store.
That is a screw job.
So...you had to have GR to get Incarnates.
...How does that NOT bestow access? That makes less than no sense. And agreed, people that have bought stuff in the past (i.e. GR) SHOULD keep it. That was what we got told; 'If you have bought something, you will not lose it.' It's a jerk move to go back on that. |
What if someone went out and got the City of Heroes: Architect Edition box?
This is not as gray of an area as Incarnates. The person bought the box advertising itself as giving you AE. Once the free month runs out that person loses AE and has to buy it AGAIN from the in game store. That is a screw job. |
I don't like how the Hybrid model is set up in this game when the most proven hybrid models allow you to keep 100% of what you paid for.
Basically, "you keep what you paid for" was a foot-in-mouth flub where someone - and I don't remember who it was - went off-script to give us a general idea of what to expect before the full write-up was complete. Considering this isn't stated in any of the official documentation for Freedom that I've been able to find, at least, then I'd say the side-by-side comparison is what you need to go by.
Developers say a lot of things, and not all of them come true, as well as a lot of things they shouldn't have. That's why Marketing people are always watching over their shoulder. Never hold a developer to task over what they say on the forums in informal conversation, that's a lesson I learned a long time ago.
For the record, I WILL try to go through the Freedom stuff and see if this isn't actually said somewhere. That would be a major flub if it is.
*edit*
I stand corrected. That promise IS in the official documentation. Player Choices -> Returning Players says:
Retain nearly everything you already purchased or unlocked, including Super Boosters, expansions, and directly purchased character slots. |
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.
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Ok...lets check the box
Walk the Line Between Good and Evil. Or Cross It. The City of Heroes Going Rogue: Complete Collection brings the world of comic books to life in a massively multiplayer 3D online universe. Create your ultimate super-powered character using a near limitless variety of dramatic costumes and spectacular powers. Start as a Praetorian and decide to follow the Loyalists or join the Resistance. Evolve into a Hero or a Villain based on your moral choices. The path you walk is yours. ULTRA MODE HEIGHTENS THE GRAPHICS EXPERIENCE NEW ALTERNATE UNIVERSE OF PRAETORIA INCLUDES EXCLUSIVE COMPLETE COLLECTION ITEM PACK WITH BONUS CONTENT: Alpha- and Omega-themed Auras Alpha- and Omega-themed costume sets Four new stance emotes The Shadowy Presence invisibility power |
Lets take the wayback machine to July of 2010 a month before GR went live.
http://web.archive.org/web/201007170.../overview.html
Stunning World of Praetoria Explore the new alternate universe of Praetoria with content spanning multiple new zones, new missions that reveal hidden secrets, and new villain groups to battle. Praetoria was built from the ground up to support Ultra Mode graphics that create a heightened level of detail in lighting, reflections, shadows, and water effects. Moral Alignment System Change alignment from Hero to Villain or Villain to Hero based on your moral decisions. Heroes can now cross over to the Rogue Isles, and Villains can experience Paragon City for the first time. Immersive New Starting Experience Start as a Praetorian and decide to follow the Loyalists or join the Resistance. Evolve into a Hero or a Villain based on your moral choices. Spectacular Power Sets Choose from exciting new power sets, including Dual Pistols and Demon Summoning. New Costume Sets Pick from numerous new Praetorian-themed costume pieces. And Much More Collect new badges, experience new additions to the Mission Architect system, enjoy additional free character slots, and more. |
I'm pretty sure that model would be illegal. And I'm also pretty sure that Positron isn't Tony Soprano.
That said, as Samuel_Tow has already posted and linked, the side-by-side comparison clearly states that incarnate content is "Not Available" for free and premium players. Also as previously stated the incarnate system was NOT included with Going Rogue. Having GR was a requirement for the incarnate system that began the issue following GR, but that isn't the same as incarnates being included with GR. |
Which ever Dev said you keep access to everything you paid for did clearly mess up.
Right, I'm out, the comprehension fail is far more than I can cope with.
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Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.
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Check my edit. I was wrong. That promise is in the official documentation on the site. That's a pretty big "oops" on their part.
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Ok...lets check the box
Nope no incarnate there lets look elsewhere... Lets take the wayback machine to July of 2010 a month before GR went live. http://web.archive.org/web/201007170.../overview.html Nope not there, could you please show where incarnates were included as a Going Rogue feature? |
1: All the incarnate information is on the going rogue site, not the main site.
2: How could you access the incarnate content PRIOR to freedom without GR?
Just cos it's not on the box, it's still a purchase you had to make to access the content.
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@Inquisitor
I believe what to official documentation says is "NEARLY everything." The word nearly provides a pretty big gray area for features they don't want included for non-vips.
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I get that sometimes getting people excited over the cool stuff is more important than listing every minute detail, at least from a marketing standpoint, but this isn't the case here. For one, this isn't the place to try to get people excited, as people go there to learn what they'll have, not just to check out all the cool stuff. ESPECIALLY since that's a list of what people will KEEP, rather than what they'll get. For another, the next page over has a precise listing of what Premium players get to keep. There's no reason to be so vague as to be downright misleading.
Finally, there are better ways to say this. As I understand it, what Premium players get to keep is their Veteran Reward status, all the Boosters they've bought and all the character slots they've purchased. That's not even close to "everything" we've paid for, as it outright ignores large sections of both expansions, CoV for being basically "free" at this point and GR for not having all of its features attributed to its own purchase, now that THAT'S free for VIPs, as well.
Better wording is necessary there, and it needs to be done yesterday. It's a simple text change. That can't be that difficult to fix.
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.
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If they let premium players that are returning at least have the incarnates and the IOs on at least the characters they have but buy the inventon liscence for when they make new characters that would be nice I think.
![](http://img16.imageshack.us/img16/6153/imgresb.gif)
![](http://img201.imageshack.us/img201/8557/screenshot20120806at606.png)
I am not very sympathetic with this complaint. For one thing, marketing needed to express that players kept booster packs/purchased character slots/going rogue content etc. as premium players. They decided to do so by saying that you "keep everything you bought". Any research at all, however, will tell you that no aspect of the incarnate system is included for premium players.
Is it fair that players who bought Going Rogue don't have access to the incarnate system without paying a sub? Yes (since they bought GR expecting that they would have to have a sub to maintain access to its content)
Does it make sense for Paragon Studios to gate incarnates behind a sub? Yes (because they believe it is their most compelling content, and they need to gate something to make VIP worthwhile)
So what is the complaint? That there are words which led you to think something is true, when in fact it isn't.
What did it cost you to realize this? The time to download the game.
Sorry, no sympathy here.
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One of Six, Cannibal 6
Yay! This is the what # thread about this? No. Incarnates were mentioned as a "Sneak Peak" for Going Rogue and were not part of it. End Game is an incentive to subscribe. Going Rogue gives you the ability to side switch and access to Praetoria. VIPs deserve something for their continued support of the game.
Premium was "never" intended for Subscribers to step down. It was never meant, no matter how much time you have spent in the game, as a means for a Lifetime subscription, a feature Paragon stated they would not be offering at the very beginning.
If you are Premium you should "always" be behind VIPs. Sorry, we support the game, we should reap the bennefits. I'm not saying Premiums don't support the game, but it's on a "I want that basis" and that could mean $0 spent for several months. Ala no continual support.
I think at best this is disingenuous and at worst it is a lie.
I'm losing a lot of respect for Paragon these last couple weeks, between these weasel words and what appears to be a steadfast desire to price gouge as much as possible from the Paragon Market, without giving clear examples of what are are and aren't buying.
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One of Six, Cannibal 6
Yay! This is the what # thread about this? No. Incarnates were mentioned as a "Sneak Peak" for Going Rogue and were not part of it. End Game is an incentive to subscribe. Going Rogue gives you the ability to side switch and access to Praetoria. VIPs deserve something for their continued support of the game.
Premium was "never" intended for Subscribers to step down. It was never meant, no matter how much time you have spent in the game, as a means for a Lifetime subscription, a feature Paragon stated they would not be offering at the very beginning. If you are Premium you should "always" be behind VIPs. Sorry, we support the game, we should reap the bennefits. I'm not saying Premiums don't support the game, but it's on a "I want that basis" and that could mean $0 spent for several months. Ala no continual support. |
<:[ shark goes nom nom nom ]:>
[QUOTE=theOcho;3409811]As to the REAL reason I'll be leaving, I'm afraid it is indeed because Tamaki Revolution dc'd on me during a RSF.[/QUOTE]
Aside from the Incarnate system, I think a lot of premium players are going to be annoyed that the invention and auction systems are unavailable to the vast majority of them. God forbid they outfitted their character with IOs before they let their sub expire because they're going to be in for a nasty surprise, especially after they use one of their "character unlock tokens" on an essentially useless character.
If they intend to keep Incarnate content locked into VIP and premiums lose it all, then they should re-classify it as "VIP-ONLY" and make it very clear (and apologise) for the confusion to those customers that believed that they unlocked it.
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Yay! This is the what # thread about this? No. Incarnates were mentioned as a "Sneak Peak" for Going Rogue and were not part of it. End Game is an incentive to subscribe. Going Rogue gives you the ability to side switch and access to Praetoria. VIPs deserve something for their continued support of the game.
Premium was "never" intended for Subscribers to step down. It was never meant, no matter how much time you have spent in the game, as a means for a Lifetime subscription, a feature Paragon stated they would not be offering at the very beginning. If you are Premium you should "always" be behind VIPs. Sorry, we support the game, we should reap the bennefits. I'm not saying Premiums don't support the game, but it's on a "I want that basis" and that could mean $0 spent for several months. Ala no continual support. |
/thread
Other games that have the hybrid pay model allow players to keep 100% of what they paid for .
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