Actual wait time in queue?


Adeon Hawkwood

 

Posted

Just out of curiosity, how long do people here actually wait in queue? I find that every time I enter the queue, it says the average wait is about 3 minutes. After about 20-30 minutes I usually get tired of waiting and move on to something else.


Est sularis oth Mithas

 

Posted

Well, I hope they make an adjustment to the solo option. This makes 3 nights now that I have waited 45 minutes without being able to get on a team...

I have 45 minutes left before I have to log off, so even if I get on a team now, I won't be able to finish.


Est sularis oth Mithas

 

Posted

I think part of the problem is that (at least on lower pop servers like Triumph) most people are forming their leagues beforehand. On the spot, but using previously existing tools like broadcast, global channels and the search window. And will often hit the max players for the trial before hitting the queue. So not only do you have entire pre-formed leagues starting trials. But they must start the trials through the same LFG interface; once full they enter the desired trials queue, and (as they already have a league of sufficient size going) are immediately zoned into the trial. Short of a couple people quitting / getting kicked / bugging out, it doesn't tend to leave room for the odd single person using the queue to get in on that league. And because the entire league's wait time in the queue was effectively 0, it affects the displayed average.

So what does this mean? On any server that isn't freedom/virtue*, your best bet is still the global channels, and learning where everyone gathers for the current batch of incarnate trials. On Triumph we've been using Pocket D, although I hear other servers are using RWZ as the primary gathering place.


*this could even be the case on these two servers, but I'm assuming their larger population base means more people in the queue at any time. Also, I've heard that the LFG Queue often forms leagues with the minimum players, and the chance of a sufficient amount of those players being competent is often lower than in preformed leagues.


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Posted

Quote:
Originally Posted by Arnabas View Post
Just out of curiosity, how long do people here actually wait in queue? I find that every time I enter the queue, it says the average wait is about 3 minutes. After about 20-30 minutes I usually get tired of waiting and move on to something else.
"Three minutes" is what you get when you average people in pre-formed leagues (23 people * 0 minutes) with soloists (1 person * 72 minutes).


 

Posted

Quote:
Originally Posted by Arnabas View Post
I have 45 minutes left before I have to log off, so even if I get on a team now, I won't be able to finish.
You should go to one of the co-op zones (which varies by server, on Freedom it's Pocket D) to find people forming up for them, that seems to be the more popular option now.

Also, it's fairly easy for any team to finish the raid in about 30 minutes... a few nights ago, I was on a team that did the BAF in about 18 minutes (we had to beat the clock, as we had a server reset notice in 30 minutes while we were about to start trying to reform after a glitch). Most of the sections of the raids are also timed, so they're not going to go crazy long anyways.


Quote:
Originally Posted by ShadowNate
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Posted

Hi Guys,

I think what is important is the reason for the OP's question rather than the question itself.

I have this thought in the back of my mind, that the new LFG system is a first step to cross server teaming, albeit maybe only for the multi team mass raid type events that we now have a flavour of in the three new Incarnate raids.

When these events do happen, it will need to bypass all server globals as we just cannot monitor every channel all the time. The LFG system is doing that now on a micro one server basis and so to include all servers is a logical (note I do not say easy) step.

However for that to work we need to have faith in the system and by that I mean firstly in the nuts and bolts operation and robustness of the application and secondly in the quality of the end product.

I feel that the first criteria is mainly being filled and players are able to queue and get alerted to and join events.

However it is in the second criteria that the system has virtually failed. The randomness of the grouping system is in opposition to the specifics of the task we have to do. The need for sifted groups to do these specifics is another topic but is at this time a real block to us embracing the system.

So the player base has by and large gone down the other route and the other system of premade leagues. This seems to be the by far most popular method seen ingame at this moment.

This has led to the LFG system being largly ignored and so causing the situations that brought about the question by the OP. I could see a time if no changes are made that the LFG system will increasingly become so marginalised and distrusted by the player base that it will simply be ignored. A fact demonstrated by most of the previous posts.

Vicious circle scenario. Longer wait times and disappointing end results mean less use leading to longer wait times and more unhappy endings!

How this is going to work longer term is for wiser heads than me to decide

Cheers and back to my "Premades" or should that be "Premeds" for me.


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Posted

Quote:
Originally Posted by Arnabas View Post
Just out of curiosity, how long do people here actually wait in queue? I find that every time I enter the queue, it says the average wait is about 3 minutes. After about 20-30 minutes I usually get tired of waiting and move on to something else.
As everyone else said, find out where people are gathering on your server and go there to join a pre-formed league. The LFG tag is a great idea, but it fails because it will start a trial as soon as it has the minimum number of players required. That led to a lot of failures. Until something happens to make LFG an attractive option, it is always a better idea to find a pre-formed league.


 

Posted

As others have said, right now people are filling teams on their own.

This renders the queue system more or less useless.

In fact it's worse than that.

While in queue, you're unable to enter missions as well. So if you queue up, you basically get to stand around for the duration, ostensibly picking your nose and not much else.



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Posted

Players are using the Queue merely as a "Contact" to start the trials, and not as a method for forming the teams.


 

Posted

I used the LFG queue the other day. It started a Lambda in about 90 seconds. Unfortunately, the people on it that I was paired with were...not people you want to team with. So I also quit it in about 90 seconds.


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Posted

Quote:
Originally Posted by Hyperstrike View Post
... you basically get to stand around for the duration, ostensibly picking your nose and not much else.
I find it disturbing that you know that much about me....


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Posted

Quote:
Originally Posted by jacktar View Post
The need for sifted groups to do these specifics is another topic but is at this time a real block to us embracing the system.
I think it has less to do with wanting specific ATs/powersets for the trials, and more to do with the fact that if you queue up the event will start far below the capacity of the trial. People want to do them with full leagues. I've seen plenty of leagues forming that take any and all comers, but wait until full before starting the event.

Until it's possible to have the queue wait for an event to be at capacity before beginning, people will continue to bypass it.


 

Posted

Quote:
Originally Posted by Supernumiphone View Post
I think it has less to do with wanting specific ATs/powersets for the trials, and more to do with the fact that if you queue up the event will start far below the capacity of the trial. People want to do them with full leagues. I've seen plenty of leagues forming that take any and all comers, but wait until full before starting the event.

Until it's possible to have the queue wait for an event to be at capacity before beginning, people will continue to bypass it.
I think this is exactly whats happening, I have also seen lots of Leagues take anyone looking but fill it before launching. There really needs to be an option to wait until the event is full in the LFG.

I have tried it in its current state twice and those were not pleasant experiences. The wait times are very misleading and it seems that when it start with the minimum to launch, half of the team will quit within the first 5 min. I will continue to ignore LFG until it is refined.


 

Posted

Quote:
Originally Posted by DumpleBerry View Post
I used the LFG queue the other day. It started a Lambda in about 90 seconds. Unfortunately, the people on it that I was paired with were...not people you want to team with. So I also quit it in about 90 seconds.
This is why I don't use the system, when you form a league yourself you know who your inviting and you know they will last the distance. What's the point in joining a queue to find out when you start that everyone has quit. A nice feature in the queue system would be if you can actually see who is in the queue waiting and the amount of people in the queue.


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Posted

Quote:
Originally Posted by Kinrad View Post
I find it disturbing that you know that much about me....

Could be worse. You could be a poop flinger...

*Looks at Kinrad's avatar*

Never mind...



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Posted

Positron was asked about this at the informal developer USTream chat that other day. This really did take them by suprise, they really expected the LFG to be popular. So they are aware of the problem. He did not give any kind of clear answer, but it is being looked at.
Also the thread about a specific area to gather for trails was mentioned to him and he was intrigued. Pocket D and RWZ are being used, but those places already have purposes, and league forming is conflicting with that. Its hard to get teams into the proper RWZ instance. Pocket D holds more but has RP going already. And if you are on Virtue, like I am, you do not want to mess with the RP'ers. :-)

So do not expect things to change overnight, but we do know the devs are aware and thinking about what they want to do.


 

Posted

Most of this should not surprise the devs because this is what you get when you introduce things without any instructions. Paragon Studios seriously needs to document the stuff they put out.

On the flip side, most people don't bother to read any instructions or warning labels. Reminds me of the time I went over to my buddy's house and saw a rickity IKEA shelf he put together, more a parallelogram than a rectangle.

I looked at the pile of unused parts and asked him what those were for. He said, "extras." We spent the afternoon undoing the shelf and using said "extras" that were detailed in the instructions, which included a 4' cross brace on the back.


 

Posted

Quote:
Originally Posted by jacktar View Post
However it is in the second criteria that the system has virtually failed. The randomness of the grouping system is in opposition to the specifics of the task we have to do. The need for sifted groups to do these specifics is another topic but is at this time a real block to us embracing the system.
I'm not trying to deny the relative uselessness of the LFG system, but that 'need for sifted groups' really doesn't exist. At least not on Union server. There are almost constantly PuG trial leagues being formed in Pocket D, all you have to do to get in one is show up with a level 50 character and shout out in broadcast or one of the TF forming global channels.

I've been on trials without a single tanker or with 7 tankers, runs with only 2 support characters or with 17 support characters and everything in between. All (except a few the first day) have been succesfull.


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Posted

Quote:
Originally Posted by CaptSammy View Post
Pocket D and RWZ are being used... Its hard to get teams into the proper RWZ instance. Pocket D holds more but has RP going already. And if you are on Virtue, like I am, you do not want to mess with the RP'ers. :-)
Hmm, I was going to disagree completely. On most servers Pocket D is completely unused. However I don't like to mess with people's fun either, even if I don't RP or play on Virtue. Seems like a bit of a catch 22, having to make a new zone for LFG just for two high population servers.

I think the best course of action might be to get the LFG to work better. Maybe allow Leaders to start their own queue, and allow folks to join it? There might be some parameters to set on a queue you create-- minimum folks to start, certain mix of ATs, etc. Need to think about this a bit... but then folks could just broadcast or advertise over a global channel "Join my queue for BAF..." or something similar.


 

Posted

Quote:
Originally Posted by Aggelakis View Post
Don't wait in queue. Go to a coop zone and get in a pre-formed.
^^^^This x 100000

The queue is the horrible way of doing the trial. It starts with way too few to give an actual realistic chance of beating the trial. The devs seriously needs to up the minimum numbers on the queue before it becomes a viable way of starting a trial. Besides I wouldnt dare queue up on one of the dead servers as you will be waiting for a double xp weekend before you do a single trial.


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Posted

Quote:
Originally Posted by CaptSammy View Post
Positron was asked about this at the informal developer USTream chat that other day. This really did take them by surprise, they really expected the LFG to be popular. So they are aware of the problem. He did not give any kind of clear answer, but it is being looked at.
Also the thread about a specific area to gather for trails was mentioned to him and he was intrigued. Pocket D and RWZ are being used, but those places already have purposes, and league forming is conflicting with that. Its hard to get teams into the proper RWZ instance. Pocket D holds more but has RP going already. And if you are on Virtue, like I am, you do not want to mess with the RP'ers. :-)

So do not expect things to change overnight, but we do know the devs are aware and thinking about what they want to do.
The easy solution is the same one that the big fantasy game implemented to their queue system a while back when premade's in PvP instances were a severe problem:
Ignore all existing groups, force the queue to be used.

Sure you could get a premade of 40 people and queue up for an event. And odds were a bit more than half of you would be in the same instance. Assuming you all hit the join button in a short enough period of time to be lined up in order.

The other thing is that it NEEDS to queue up beyond the cap for the instance before triggering and take the first people who agree to enter.

The other change I recommend would be to make the "join trial in progress" default, so those who don't want to need to unclick it. This will help backfll trials when people bail.


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Posted

Quote:
Originally Posted by GavinRuneblade View Post
Ignore all existing groups, force the queue to be used.
No. I continue to play this game because of my friends. And when they are on, I want them on my team/league. So I personally don't think that is an acceptable answer.

My fix would be instead of populating at the last second and starting (usually with the minimum), have the queue start the league interface and grow as more people come. The first in the queue is the league leader. Leave the interface similar, but make one additional button that says "Start Trial". That way, while it's being populated, you see who is on the league, and you can invite more people if you're the league leader just like now. But then you can decide if you want to start with 8, 10, 16, 24, whatever.

Doesn't seem like a crazy change, it's kinda in between the LFG and the premade groups we have now...


 

Posted

Quote:
Originally Posted by GavinRuneblade View Post
The easy solution is the same one that the big fantasy game implemented to their queue system a while back when premade's in PvP instances were a severe problem:
Ignore all existing groups, force the queue to be used.

Sure you could get a premade of 40 people and queue up for an event. And odds were a bit more than half of you would be in the same instance. Assuming you all hit the join button in a short enough period of time to be lined up in order.

The other thing is that it NEEDS to queue up beyond the cap for the instance before triggering and take the first people who agree to enter.

The other change I recommend would be to make the "join trial in progress" default, so those who don't want to need to unclick it. This will help backfll trials when people bail.
I think one other thing that would make it more appealing is a little more transparency. Average wait time is useless currently (due to reasons discussed earlier in the thread), but it's the only thing you have to go on. If it showed the number of people in each queue you'd at least have a better idea of WHY it's taking more than the listed 3 minutes.


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Posted

My data point: on Virtue, early/mid evenings, I've been seeing 5-15 minutes waits in the queue before kicking off successfully. Before success there are often 0-2 unsuccessful "your team has been placed back in the queue". I will note that this is usually a shorter time than I see pre-formed leagues taking to kick off.

As for quality...I've done 50% LFG and 50% pre-formed, and I'm seeing minimal difference in team quality. It's only been a week, but most people already know how to do the trials. I see similar numbers of new-to-the-trial people in each method of formation.

I agree that the kick-off with minimal people hurts, especially in the Lambda. A number halfway between min and max would, in the long run, be fine (I think).

In conclusion: don't fear the LFG! Be part of the solution! Join, and click the "join trial in progress" if you want a guarantee of joining a bigger group.

And please don't quit once you've started. Don't hang another 8-12 people out to dry. It's not nice.


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