EU gets shafted - AGAIN!


AmazingMOO

 

Posted

Quote:
Originally Posted by MrCaptainMan View Post
This is what I mean - i put one minor addendum poiting a completely theoretical and probably unlikely situation, and there's immediately 4 responders jumping on it, ignoring anything else, with 'I'd leave!' threats. Next up, someone'll be saying 'theyre talking abt closing the eu servers down on the eu boards!'

it's depressing, this forum.

Eco.

Yes... and no.

The reason that such language and capitalisation is being used is because of the frustration caused by apparent uncertainty. Does it help? Probably not, but it is human nature to... vent I think is the only word.

The other matter is you say your addendum was theoretical and probably unlikely yet it is possibly the whole crux of the issue. We do not know if that is unlikely or not and the only precedent there has been has been...pretty much our worst case scenario. It is the fear of that that people have responded to. I am sure it is obvious to pretty much everyone that inflamitory language is not going to help, but pointing that out will only serve to make people more frustrated.

I know it isn't particularly relevant to the discussion but I think I would also have to say that if I were made to 'start again' I doubt I would. I have played this game almost from the start and transferred across to the EU when the option was given and so far have had no cause to regret that decision. But if I were to lose my characters, influence, prestige, my base... I am not sure I would have the motivation to build it all up again. Further if we were simply given fresh US accounts without any additional purchases (e.g. GR/extra character slots/Booster packs)...

It is that sort of scenario we are contemplating. We are incredibly ill-informed about it but that is where the frustration comes from... we are ill-informed rather than mis-informed or even mis-interpriting information. A reassurance about the future SHOULD calm everyone down and stop the wave of frustration that is clearly being felt.


 

Posted

if its depressing u just dont check back here!, so great ur on the US servers and have been for a great deal of time meaning that u probabily dont have anything to complain about! what if u where told in order to play with the masses u had to abbandon your 68 month vet account supergroup and friends to move to the EU servers? this is the problem were faced with no improvments for the eu community there will more than likely not be an influx in new players this side of the seas again, part of the reason being (not the only) that no boxed copys to come across in stores (they way i found out about the game, complete impulse buy) those that do manage to know about the game are on the US 14 day free trial love it go to US servers if they stumble across the eu servers there like this is meant to be an MMO not a handful of people and me. The reason we are angered is that if you scroll back through the thread we were told that we have been heard etc. yeah weve been heard what are they gonna do about it its the same excuse everytime! if there was a server LIST merge there all the US and EU could choose any boosting the poplutaion of everyones server better teaming more friends longer game life for people but the devs are wank.


 

Posted

Quote:
Originally Posted by fatalnova View Post
if its depressing u just dont check back here!, [SNIP]
Please, for the love of Gutenberg: paragraph breaks, good sir. They're free, you know.


 

Posted

Quote:
Originally Posted by Leif_Roar View Post
Please, for the love of Gutenberg: paragraph breaks, good sir. They're free, you know.
They're anything but free!

They add extra characters (probably getting translated into <br> or similar) which cost energy to transmit across the interwebz. This extra energy is no doubt produced in environmentally damaging ways and cursing us all to a future of meteorological catastrophe.

If we all got rid of paragraph breaks in our posts to the CoX forums we could save the planet.
Fact.






Actually - I could probably save the planet single handedly by not posting any of this drivel...


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Posted

Quote:
Originally Posted by EU_Damz View Post
Its well known that people who play on the EU servers get more lag compared to the NA. Now dont get me wrong i dont mean as a person, i mean like if i log on to the EU servers i know i'll get lag at some point. If i log on to the NA servers, i get a whole lot less lag. Everybody i know who has experienced both has said the same.
I tested the US servers two times, both times I gave up playing after a few days because of unbearable lag.
EU Servers are 99% lag free for me.


 

Posted

Quote:
Originally Posted by Days_ View Post
Yes... and no.

The reason that such language and capitalisation is being used is because of the frustration caused by apparent uncertainty. Does it help? Probably not, but it is human nature to... vent I think is the only word.

The other matter is you say your addendum was theoretical and probably unlikely yet it is possibly the whole crux of the issue. We do not know if that is unlikely or not and the only precedent there has been has been...pretty much our worst case scenario. It is the fear of that that people have responded to. I am sure it is obvious to pretty much everyone that inflamitory language is not going to help, but pointing that out will only serve to make people more frustrated.

I know it isn't particularly relevant to the discussion but I think I would also have to say that if I were made to 'start again' I doubt I would. I have played this game almost from the start and transferred across to the EU when the option was given and so far have had no cause to regret that decision. But if I were to lose my characters, influence, prestige, my base... I am not sure I would have the motivation to build it all up again. Further if we were simply given fresh US accounts without any additional purchases (e.g. GR/extra character slots/Booster packs)...

It is that sort of scenario we are contemplating. We are incredibly ill-informed about it but that is where the frustration comes from... we are ill-informed rather than mis-informed or even mis-interpriting information. A reassurance about the future SHOULD calm everyone down and stop the wave of frustration that is clearly being felt.
I think Days has got it in one.

The scenario for closing servers has only played out once and it was not a good ending. And given that is the only example we have, I think a lot of us fear the EU being given the same treatment. But since we lost our EU representatives when they closed the Brighton offices, we don't have any ready reassurances from anyone that the EU will continue. I know that Avatea has said she will raise it with the appropriate parties and I do really hope that reassurances will come from above as to what is going to happen to us. However, and forgive me if I sound like I'm being negative, from past experiences I forsee no such thing.

The closure of the offices, the lack of GR having a shop presence in Europe etc, they can easy lead the paranoid mind to conclude that the EU servers are heading for closure. We just want to know that this is not the case. I doubt that people would post in such emotive terms if we didn't care about our characters and the game.

On the same note, I frequent all of the other parts of these boards. I only come in here when there's something specific to Europe that needs discussing. And I do not believe that my fellow EU subscribers or the European Lounge are depressing. What is depressing is when we can't talk to each other in civil terms.


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Posted

I'd have to say Days_ has the overall concept pinned, people hate not knowing what's going to happen.

However...

Quote:
Originally Posted by Days_ View Post
A reassurance about the future SHOULD calm everyone down and stop the wave of frustration that is clearly being felt.
Oh, please. This is the Interwebz. If NCSoft came out and said the EU servers would stay as they are for time immemorial, backing it up with a legally binding contract signed by the CEO and the US President, half the population wouldn't believe it, and the other half would start complaining that they want a server/server list merge and keeping the EU servers is wrong.

They can't win. Face it.


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Posts are OOC unless noted to be IC, or in an IC thread.

 

Posted

Quote:
Originally Posted by fatalnova View Post
if its depressing u just dont check back here!, so great ur on the US servers and have been for a great deal of time meaning that u probabily dont have anything to complain about! what if u where told in order to play with the masses u had to abbandon your 68 month vet account supergroup and friends to move to the EU servers? this is the problem were faced with no improvments for the eu community there will more than likely not be an influx in new players this side of the seas again, part of the reason being (not the only) that no boxed copys to come across in stores (they way i found out about the game, complete impulse buy) those that do manage to know about the game are on the US 14 day free trial love it go to US servers if they stumble across the eu servers there like this is meant to be an MMO not a handful of people and me. The reason we are angered is that if you scroll back through the thread we were told that we have been heard etc. yeah weve been heard what are they gonna do about it its the same excuse everytime! if there was a server LIST merge there all the US and EU could choose any boosting the poplutaion of everyones server better teaming more friends longer game life for people but the devs are wank.

And I get accused of a wall o' text? I can't read this, it makes my head hurt.

Eco


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Quote:
Originally Posted by Samuel_Tow View Post
[The Incarnate System is] Jack Emmert all over again, only this time it's not "1 hero = 3 white minions" it's "1 hero = 3 white rocks."

 

Posted

Quote:
Originally Posted by UnknownWarrior View Post
I tested the US servers two times, both times I gave up playing after a few days because of unbearable lag.
EU Servers are 99% lag free for me.

You're in Germany, I'm relatively close to you in Poland, and I get very little lag even during Rikti Mothership Raids. That may be because of my rig, but it's nothing magnificent.

All this shows is that lag is very subjective, which i think is your point, yes?

Eco.


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Quote:
Originally Posted by Samuel_Tow View Post
[The Incarnate System is] Jack Emmert all over again, only this time it's not "1 hero = 3 white minions" it's "1 hero = 3 white rocks."

 

Posted

Quote:
Originally Posted by UnknownWarrior View Post
I tested the US servers two times, both times I gave up playing after a few days because of unbearable lag.
EU Servers are 99% lag free for me.
Quote:
Originally Posted by MrCaptainMan View Post
You're in Germany, I'm relatively close to you in Poland, and I get very little lag even during Rikti Mothership Raids. That may be because of my rig, but it's nothing magnificent.

All this shows is that lag is very subjective, which i think is your point, yes?

Eco.

I think it should be qualified that players from the UK seem to have a better connection to the US then to the EU servers (which I believe are in Germany). There seems to be something in the infrastructure between here and there that can cause the lag people complain about, that isn't there between us and the US servers.

That said, I don't perceive a huge difference, but then I have updated both my connection and my computer since I played on the US servers. I have no doubt others may see a bigger difference, though.


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Posted

I also should point out to you MrCaptainMan that our cynicism didn't start just 6 pages back from the start of this sub-forum. On our old forums, which I'm sure you would have had a change of heart in had you experienced them, this breeding nature of what is now Doom™ saying has long since festered before this sub-forum and this thread.

I can understand why you may arrive at the fact we are all, not your words, whining and complaining, and I understand the rather naive nature some may take towards a box but that is entirely subjective. However what is not, and specifically with subscribing my own money towards, is the fact that I - and we - are not heard.
I'm very against forum interaction such as these, since it is very confrontational and detrimental at times, but I would declare the purpose as such is that they allow a direct interaction between the developers as well as the players. A successful coalition I must add, if exploited appropiately.

Yet, since joining this game by the ironic release of the collectors box edition: City Of Villains and consequently joining the forums quite long after, I still glanced through the news, I know how long this has been going on. You must appreciate our predicament, there is no 0.05% unlikely chance, but a more likely X>25% opportunity some sort of loss will be made on our end.

And to explain how I am not in the slightest influenced by other factors is simply that over the years since the shutdown of Brighton I have observed an utterly negligent nature of interact between the EU and the NA-staff. After the loss of GR, GhostRaptor, who was basically our last EU hope, no offence Avatea, their presence diminished and to sum up the past few years a small number of threads were even made.

In fact I bet they didn't even post more threads than there is present in the Open Beta: Dual Pistols - Bugs sub-forum.

I can explain anything you still do not understand if you point it out to me.

Fury


 

Posted

finally got a reply fro a red name (the television) although he cant say if anything will happen about this thread he also stated that he will let the powers that be know of this thread have them sift through it and see what they come up with! maybee its him just saying it or maybee somthing will get done this time who knows after all im posting from the EU so guessing it minght just get swept under the rug.


 

Posted

I'm saddened by the lack of a boxed set for the EU. I was hoping the presence on the games shop shelves would mean a new influx of players. Seems like an odd sales strategy not advertising your game.

It also explains why when I've asked in shops if they have a release date for GR they can't find one. Meaning players who have left will have no idea there is something new to come back for. Poor show.


 

Posted

Lack of EU boxes may also have something to do with: http://eu.ncsoft.com/en-gb/jobs/index.html


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Posted

Quote:
Originally Posted by Coolio View Post
Lack of EU boxes may also have something to do with: http://eu.ncsoft.com/en-gb/jobs/index.html
You'll probably find that hasn't been updated in a year given how often the EU websites get updated.


 

Posted

Think Diggis is right, that makes it sound like the Brighton office is still open and fully functional...


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Originally Posted by Zwillinger View Post
GG, I would tell you that "I am killing you with my mind", but I couldn't find an emoticon to properly express my sentiment.
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Posted

Quote:
Originally Posted by Diggis View Post
You'll probably find that hasn't been updated in a year given how often the EU websites get updated.
17 December 2009, apparently.

Of course, that's page data, and probably has no bearing on when the actual text was written.


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Posted

The European City of Heroes servers will be offline for the implementation of a build on Wednesday 17th March 2010.

Start Time: 1PM GMT (14:00 Central European Time)
Expected Duration: 2 hours
Expected Finish Time: 3PM GMT (16:00 CET)


1:07pm GMT and no server shutdown.
On the plus side our updater finally got updated with a new message, the downside to this is that once again it is incorrect.


 

Posted

Quote:
Originally Posted by hazey View Post
The European City of Heroes servers will be offline for the implementation of a build on Wednesday 17th March 2010.

Start Time: 1PM GMT (14:00 Central European Time)
Expected Duration: 2 hours
Expected Finish Time: 3PM GMT (16:00 CET)


1:07pm GMT and no server shutdown.
On the plus side our updater finally got updated with a new message, the downside to this is that once again it is incorrect.
/e facepalm


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Posted

stll no freakin red name replys bar the television you devs are realli crap


 

Posted

Quote:
Originally Posted by fatalnova View Post
stll no freakin red name replys bar the television you devs are realli crap

Now now While im all for every single one of us voicing our concerns, we shouldnt really resort to that


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Posted

to be honest a lot of the reasons people are leaving the EU servers is because there tired of the lack of respect they get from NCsoft.
EU are always treated as second rate citizens in terms of update times, releases and in general.
As long as EU servers is kept seperate from North American servers (which was a bad idea from day 1) we will continue to be made 2nd best however i also cannot see them merging the two because a lot of EU players are getting tired of being shafted here and are just moving to the american servers anyway which is just getting NCsoft more cash since they arent offering transfers, which is unfair, but thats life.

I for one have moved from EU to North America now and im much happier there. Ok the server still shuts down the same time, but at least its not ignored >.>


 

Posted

Quote:
Originally Posted by Heart Attack View Post
Meaning players who have left will have no idea there is something new to come back for.
Whilst you know I'm critical of the decision not to have an EU box, I think that this may be a tad unfair.

NC should still have the email details for lapsed accounts and so, assuming that they are still active, could potentially market GR direct to ex-players as they presumably do with account re-activation weekends. I'd also imagine it fairly likely that many ex-players may have moved onto other MMOs and are likely to see whatever gaming magazine/website publicity GR gets.

It's the potential new players (who have never played CoX) that may have more trouble finding out about CoX.

BTW - I'm another of those who never played MMOs before CoX and tried it because I saw it in a shop not long after it launched in the EU - I'd never heard of it before that... Not all potential players search Steam or check gamingwebsite.com looking for an MMO to play - and before CoX I was unlikely to do this as the WoW-machine had me thinking that online games would practically all be high-fantasy tosh.


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Posted

Quote:
Originally Posted by fatalnova View Post
stll no freakin red name replys bar the television you devs are realli crap

Marketing - or the lack therof - is not a function of the Devs. Personally I believe that the Devs and the CC staff understand our concerns but their remit means this is out of our hands. Thus to say they are "realli crap" as you so eloquently put it is excessively unfair.

The frustration is that as PAYING CUSTOMERS we have very few other methods of venting our frustrations.

Maybe we should all buy shares in NCSoft



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Posted

Quote:
Originally Posted by Predatoric View Post
EU are always treated as second rate citizens in terms of update times, releases and in general.
You're going a little heavy on the hyperbole there.

Yes, we're getting a slightly inferior service to the customers on the US servers -- fewer character slots, less convenient maintenance times and so on -- but it's not that much worse. It's not like the players on the US servers are woken in the mornings by having War Witch serve them freshly backed croissants and hot coffee while Positron fetches them their slippers and the newspaper.

Let's tone down the rhetoric a little. After all, we're talking about difference between Italian style service in a restaurant and Parisian style service -- not Jim Crow laws.

Anyway, the problem isn't that there are some reasons to prefer the US servers to the EU servers but that currently there are no reasons to prefer the EU servers to the US servers for someone new to the game. If someone were to ask me if they should sign up on the EU servers or the US servers, much as I'd like to, I couldn't in good conscience say the EU servers. Not because the advantages to playing on the US servers are all that big, but because there no longer exist any advantages to playing on the EU servers.

Unless NCSoft can provide some reason to pick the EU servers over the US servers, I don't see the state of the EU servers improving. But let me add that that's not the end of the world. It is, after all, just a game.