Guide: Solving Vista Error 13/14/driver stopped..
By
Absolute_Control,
Posted on: 2008-12-05 03:10 in ALL ACCESS Gameplay Technical Issues Bugs
so everyone downloaded sp2(which is still in beta) for vista. first clue should be the word BETA. it is still being tested. it is not complete. if anyone hasn't noticed or doesn't remember, the issues running the game on vista came after Cryptic left and NC put out i12. before i12 bugs were limited and taken care of in a timely fassion. now, there are still bugs floating around since i12.
No, I don't specific remember those issues because they were not ones that I had and I did not have my Vista computer until a few months ago.
When I got my new computer, I would have the NVLDDwhatever crash usually a couple times a playing day, which was aggravating enough. Having it happen a couple times an hour on both our machines since I-14 is unacceptable for me.
That is why I posted my CoH and HiJack this info, in case I'm missing something obvious. I'm not a techie. I just like to play the game.
@Celt on VICTORY!
Heroes - Mr. BoJangles, Boom-stick, GalacticCelt, Hap Hazard, Judas Cradle, Knotwork, Riddle of Flame, Archangel Lucius, Boomerang, Mrs. BoJangles
Villains - Mike Brady
Had to give up playing this gameon windows cause of this error..
Tryed it all and nothing seems to help. So I booted the client in
Linux using wine.. it's not perfect but much better than trying it in windows lol...
HELLO fellow COX players!
Well, I'd just like to report for NOW, (knocks on wood), that I have been playing strong for 2 days, each in 4 hour time frames, and NO crashes until this point.
I am enjoying this, even though I don't play for 4+ hours straight, I'm safe to say that if I tried more, it won't crash.
I went to Microsoft's webpage, and requested the SP2 BETA, since then it has worked perfectly.
I'm now able to run the game at MAX settings. [Well that was me, I didn't know how to set them.
]
I suggest doing that SP2 Beta if you REALLY want to play, or just cancel subscription for now, wait for the OFFICIAL release of SP2 and you'll be playing in full glory.
Thanks, take care, and good luck peeps!
Thanks for the posts. This may help a lot with my other computer.
I will add too that on the same machine, I can boot into XP, Vista, and Windows 7. XP and Windows 7 no crashes. Vista crashes. And the game looks actually best in Windows 7 on my setup.
Windows 7 goes from beta to RC very soon to the public. Like tomorrow according to the message Microsoft put out a little while back.
Would they put Windows 7 out as a release candidate right when they are pushing Vista SP2 out? SP2 has got to be mighty close. Heck, I just downloaded an 'installation helper' as an 'important' update.
I wonder what we should do with this topic once it comes out? The past 20 pages are going to be mostly irrelevant.
Amazing that W7 is moving along so fast. Somebody needs to get a warrant to search Microsoft's campus to look for whips. After Windows 7 is released, of course.
I'm trying unsuccessfully to apply the hotfix, apparently I don't know what the hell I'm doing because it won't work. What folder should I apply it too? I keep getting error 40 and it doesn't unzip. Please help, this morning's patch has made this so bad I can't even get to the login page.
Make sure you use the password they give you in your email.
[ QUOTE ]
Would they put Windows 7 out as a release candidate right when they are pushing Vista SP2 out? SP2 has got to be mighty close. Heck, I just downloaded an 'installation helper' as an 'important' update.
I wonder what we should do with this topic once it comes out? The past 20 pages are going to be mostly irrelevant.
Amazing that W7 is moving along so fast. Somebody needs to get a warrant to search Microsoft's campus to look for whips. After Windows 7 is released, of course.
[/ QUOTE ]Both are out right now. I am actually typing on a win 7 machine now. I havent had time to test sp2 for vista yet. I am waiting on some integrated iso on MSDN so I can reinstall my OS with SP2 on it.
Bump and Grind Bane/SoA
Kenja No Ishi Earth/Empathy Controller
Legendary Sannin Ninja/Pain Mastermind
Entoxicated Ninja/PSN Mastermind
Ninja Ryukenden Kat/WP Scrapper
Hellish Thoughts Fire/PSI Dominator
Thank You Devs for Merits!!!!
The problem I'm having is that CoX crashes the driver for my gtx 295, I've tried about 8 different driver sets, same thing each time. The hotfix won't apply on my system(vista 64 bit), I get an "incorrect version" message when I try to run the 64 bit version. SP2 is no longer in beta, it ended april 28th so I can't download that either.
Any suggestions?
[ QUOTE ]
The problem I'm having is that CoX crashes the driver for my gtx 295, I've tried about 8 different driver sets, same thing each time. The hotfix won't apply on my system(vista 64 bit), I get an "incorrect version" message when I try to run the 64 bit version. SP2 is no longer in beta, it ended april 28th so I can't download that either.
Any suggestions?
[/ QUOTE ]
One thing is, use the 64hotfix, not the 86. He typo'd it in the first post and never (couldn't?) change it. x86 is code for 32bit stuff.
Edit: I just installed the vista 64 sp2 RTM, the actual final version of sp2. Played for about 10 minutes afterwards and then crashed. I'm using the newest nvidia drivers for my 8800gt. Here is my info
---System information gathered by CoH Helper version 0.1.1.7---
DxDiag gathered at May 7, 2009 20:57 (+08:00)
Operating System: Windows Vista Home Premium (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P35C-DS3R
BIOS: Award Modular BIOS v6.00PG
Central Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 4094MB
.Net Memory Report: 2543MB out of 4093MB available
Page File: 6429MB (1991MB currently in use)
C Drive: (WDC WD5000AAKS-00YGA0 ATA Device) 263927MB out of 476937MB (55%) free
D Drive: (LITE-ON DVDRW LH-20A1S ATA Device) zero-size drive
E Drive: (QG2544G OGJ553O SCSI CdRom Device) zero-size drive
Windows directory location: C:\Windows
DirectX: DirectX 10
DirectX Diag version: 6.00.6001.18000 (64-bit version)
Display Notes: No problems found.
Sound Notes: No problems found.
No problems found.
Input Notes: No problems found.
Monitor: SyncMaster 226BW(Digital)
Monitor's Max Resolution: (blank)
Video Device Name: NVIDIA GeForce 8800 GT
Manufacturer / Chip: NVIDIA / GeForce 8800 GT
Video Memory: 2289 MB
Driver Version: 7.15.0011.8250
Driver Date: 3/27/2009 10:03:00 AM
Driver Language: English
Sound Device Description: Speakers (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.6002.18005
Driver Date: 4/10/2009 10:39:52 PM
Sound Device Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Driver File: HdAudio.sys
Driver Version: 6.00.6002.18005
Driver Date: 4/10/2009 10:39:52 PM
WMI Information
Motherboard Manufacturer: Gigabyte Technology Co., Ltd.
Motherboard Model: (empty)
Motherboard Product: P35C-DS3R
Motherboard Version:
BIOS Manufacturer: Award Software International, Inc.
BIOS Name: Award Modular BIOS v6.00PG
BIOS Version: GBT - 42302e31
BIOS Release: 20071029000000.000000+000
Registry Information for Current User
Resolution: 1680x1050
3D Resolution: 1680x1050 (Not using renderscale)
Full Screen: Yes
Maximized: No
Screen Position: 0, 0
Refresh Rate: 60Hz
Vertical Sync Enabled: Yes
Physics Quality: High
Maximum Particles: 50000
Max Particle Fill? 10.000
Physics Card Enabled: No
Anti-aliasing: None
Anisotropic Filtering: 4x
Texture LOD Bias: Smooth
Water Effects: High Quality
Bloom: 1.000 (turned on)
Depth of Field Enabled: Yes
Desaturation Effects (Sepia) Enabled: Yes
Shader Detail: High
World Texture Level: Very High
Character Texture Level: Very High
World Detail Level (Vis_Scale): 2.000
Entity Detail Level: 2.000
Shadows Enabled: Yes
Gamma Correction: 1.000
Geometry Buffers (VBOs) Enabled: Yes
Suppression of Extra Player FX Enabled: No
Suppression of FX When Camera Close Enabled: No
Close Suppression Range: 3.000
Show Advertisements: Yes
Audio Mode: Performance
3D Audio: No
FX Sound Volume: 0.186
Music Sound Volume: 0.000
Show Advanced Graphics Options: Yes
Overall Graphics Quality: 0.600
Reverse Mouse Buttons: No
Save Login Username: Yes
Transfer Rate: 184159 bytes/second
Current Game Version: 18.20090422.2T
Installation Directory: C:\games\City of Heroes
Mod files in the Data directory
.\texture_library\MAPS\city has 1 file
.\texture_library\MAPS\Safeguard has 9 files
.\texture_library\MAPS\sewers has 44 files
.\texture_library\MAPS\static has 33 files
.\texture_library\V_MAPS\Outdoor_Missions has 9 files
.\texture_library\V_MAPS\Static has 14 files
I found a finalized version of sp2 on a bittorrent, installed it and now I seem to be up and running no problem, just blasted through a 4 hour play session, not a single hiccup.
Okay, my info is up above, but here is an update.
The two newest Nvidia drivers crash out with error 14 or just a driver stopped.
The 169.25 Omega 3rd party drivers crashed with a 'driver stopped' error, same as before.
The official 169.25 Nvidia driver crashed the same way.
Each time, I would uninstall the old drivers, reboot into safe mode, use the guru3d driverwiper to clear out a ton of missed bits, reboot into normal mode, then install the new drivers. Then another reboot, and test.
Running Vista64 SP2, and ran only Vista64 drivers. Q6600 and a gf8800gt is this systems main things. Full stats are a few posts up.
Edit: Made my own thread here.
Make sure you DL the PhysX driver from the NVidia site... a lot of crashes happen because when you turn up the settings in the game it starts tryin to use those fx and the driver isn't there. I also use a 8800 GT and it has a PhysX card built in. So you don't need to have the separate card.
the hotfix:
I see Fix245313 and Fix233686
which one do i want for a Vista 32 bit system?
ty
[ QUOTE ]
the hotfix:
I see Fix245313 and Fix233686
which one do i want for a Vista 32 bit system?
ty
[/ QUOTE ]
You don't. Instead, you want to go to Windows Update and check the 'important' updates. There you will (FINALLY!) find Vista SP2 which includes the hotfixes. Fully tested hotfixes, in fact.
I'm installing it now myself.
[ QUOTE ]
[ QUOTE ]
the hotfix:
I see Fix245313 and Fix233686
which one do i want for a Vista 32 bit system?
ty
[/ QUOTE ]
You don't. Instead, you want to go to Windows Update and check the 'important' updates. There you will (FINALLY!) find Vista SP2 which includes the hotfixes. Fully tested hotfixes, in fact.
I'm installing it now myself.
[/ QUOTE ]
Only for 32 bit, I take it? I have yet to see SP2 in the updates, anyway.
Goodbye may seem forever
Farewell is like the end
But in my heart's the memory
And there you'll always be
-- The Fox and the Hound
[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
the hotfix:
I see Fix245313 and Fix233686
which one do i want for a Vista 32 bit system?
ty
[/ QUOTE ]
You don't. Instead, you want to go to Windows Update and check the 'important' updates. There you will (FINALLY!) find Vista SP2 which includes the hotfixes. Fully tested hotfixes, in fact.
I'm installing it now myself.
[/ QUOTE ]
Only for 32 bit, I take it? I have yet to see SP2 in the updates, anyway.
[/ QUOTE ]
I have Vista 32 bit with service pack 1 and SP2 still does not show up in my available Windows updates. Interestingly enough though, SP2 for Office is there. So it must just take some time to propegate to everyone's availability. Not sure if this would include the 64 bit version though.
Well, I just finished setting up a new computer last night with Vista 64-bit and the SP2 update wasn't showing up.
Today when I logged in and checked for Updates it is now showing up for the x64 based systems.
Hopefully, this will take care of the problems. Using the TweakCoH program I was able to preset my graphics enough to get past the loading screen hang up, but kept locking up after just a few minutes of playing.
I'll report back after the update finishes installing and I get to test the game a bit.
EDIT: Apparently I'm going to have to keep digging. Didn't fix my problem at all.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
[ QUOTE ]
Well, I just finished setting up a new computer last night with Vista 64-bit and the SP2 update wasn't showing up.
Today when I logged in and checked for Updates it is now showing up for the x64 based systems.
[/ QUOTE ]
Hrm. Still no SP2 for me.
Goodbye may seem forever
Farewell is like the end
But in my heart's the memory
And there you'll always be
-- The Fox and the Hound
Looks like your area of the IP address range must be in the "Last Area Available" for Wndows Updates on the SP2 files.
Sorry, I'm having to try to use humor to keep from smashing my new computer and 24" HD Widescreen monitor.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Knock on wood, Vista SP2 seems to have solved my crashing problem. Three days now with no crashes.
If it isn't showing up in Windows Update, you can download it from the Microsoft Website.
Tech Support Rule #1 - They will lie to you. Usually intentionally.
I posted this in the "other" Vista problems thread but Vista SP2 does not fix this issue. It can not fix this issue as it is a problem with Open GL 3.0 and the CoH/CoV client. NCsoft needs to fix the problem and stop saying it is due to Vista.
I would also like to point out that I have had 3 to 4 days of no problems before this issue comes up again. Then, it may occur several times within an hour or once per day or whatever. This is SP2 is not the "fix" as advertised (so speak).
Yeah, I'm spending more time rebooting the game than playing it. My information is a few posts above. After 51 months on the game, and dealing off and on with various tech issues, this is by far the most annoying and hampering to me. I'm hopeful that someone on the tech side is evaluating and trying to get an official fix for this soon.
thx
@Celt on VICTORY!
Heroes - Mr. BoJangles, Boom-stick, GalacticCelt, Hap Hazard, Judas Cradle, Knotwork, Riddle of Flame, Archangel Lucius, Boomerang, Mrs. BoJangles
Villains - Mike Brady