Discussion: Updating Status of Live Issues - 11/11/11


Aggelakis

 

Posted

So to start things off, please always be sure to check the Live Issues thread. We update this regularly with verified issues anytime we have a major publish. Here's the one for Issue 21.

Thank you to everyone for bearing with us as we've been dealing with these issues. I know that a few of them are particularly annoying (UI Bug) so your patience is appreciated.

So everyone is aware, the current high priority live issues we're working on immediate fixes for are:

  • Base Defense items in Villaingroup Bases are able to attack players, and can likewise be attacked by players.
  • Missions using Carnival of Shadows critters may have Venessa DeVore spawns (Elite Boss) making them more difficult than intended.
  • For some players the User Interface is resetting after the game client is closed.
  • Some players using specific laptop models using AMD drivers are unable to successfully launch the game client.
  • An issue is preventing some players from completing the Villain Signature Story Arc #3.
There are other fixes for less serious issues which will probably be going up at the same time, however we want for everyone to be aware of the particularly egregious ones.

Unfortunately we're unable to publish fixes for these issues to live today, so the earliest we will see any potential fixes will be next Tuesday, 11/15.

Again, our apologies for the effect these or other bugs may be having on your play experience and thanks for your patience.

Update: For those experiencing the UI Issue: One possible work around is as follows:

Configure your UI.
Type /wdwsave
When it resets type /wdwload

You may have to do this repeatedly, so you may wish to create a macro, as follows:

/macro <NAME> wdwload

for example

/macro ANNOYINGBUG wdwload


Hope that helps!


Andy Belford
Community Manager
Paragon Studios

 

Posted

"For some players the User Interface is resetting after the game client is closed."

...and when changing zones.
...and when entering instanced missions.
...and when switching characters.
...and when logging in.


 

Posted

...perhaps if you sneeze too.


 

Posted

i like the base defense items being attackable, i just wish i didnt have to constantly go to base editor to replace them


 

Posted

Quote:
Originally Posted by Zwillinger View Post
[*]Missions using Carnival of Shadows critters may have Venessa DeVore spawns (Elite Boss) making them more difficult than intended.
That...actually could be an interesting twist to a regular radio mission.


Member of:
Repeat Offenders Network - The Largest Coalition Network in the Game, across Virtue, Freedom, Justice and Exalted. Open to all, check us out.

Current Team Project: Pending

 

Posted

Also, high priority bug worth noting.

In the first mission of the Signature Story Arc #3, Manticore's Poison Gas Arrow (pet) will not dissipate after he dies, making it impossible to release the hostage Alexis Cole-Duncan, and impossible to complete the mission.


Member of:
Repeat Offenders Network - The Largest Coalition Network in the Game, across Virtue, Freedom, Justice and Exalted. Open to all, check us out.

Current Team Project: Pending

 

Posted

Quote:
Originally Posted by Necrotron_RO View Post
Also, high priority bug worth noting.

In the first mission of the Signature Story Arc #3, Manticore's Poison Gas Arrow (pet) will not dissipate after he dies, making it impossible to release the hostage Alexis Cole-Duncan, and impossible to complete the mission.
Thanks for pointing that one out.

This is indeed considered high priority.


Andy Belford
Community Manager
Paragon Studios

 

Posted

Test.


 

Posted

Quote:
Originally Posted by Necrotron_RO View Post
That...actually could be an interesting twist to a regular radio mission.
Started a thread on the suggestion forums myself about the EB Vanessa Issue to give players the option to have bosses randomly scale up to EB (or be replaced by EB's if there are generic ones available like say Minotaurs and Cyclopes from Cime Traitors).

It would add a great deal of enjoyment for myself and others.

Also the UI bug is a huge pain..hate is so much.


 

Posted

Yeah the UI bug sucks, makes the game nigh-unplayable, why couldn't this get fixed today? ahead of the weekend, so we just have to grin and bear it till Tuesday, dont thank me for my patience, I have none, some bugs I can roll with, this should have never happened, your making my impending decision to let my VIP sub lapse in march easier and easier to make all the time, cant wait till December


 

Posted

My sub just renewed today, now I kinda wish I had let it lapse.


"You don't lose levels. You don't have equipment to wear out, repair, or lose, or that anyone can steal from you. About the only thing lighter than debt they could do is have an NPC walk by, point and laugh before you can go to the hospital or base." -Memphis_Bill
We will honor the past, and fight to the last, it will be a good way to die...

 

Posted

And the knockback bug? That should be high priority too...


 

Posted

tuesday publish for these fixes is a joke, you knew they were in game and published the crap patch anyway, why not just hold off on the whole patch till tuesday or untill you fixed the gamebreaking bugs? "High priority" indeed.....


**Acceptable "support" responses**

Its your fault
Its your computers fault
Its your ISPs fault

 

Posted

Quote:
Originally Posted by Ultimus View Post
And the knockback bug? That should be high priority too...
Amen. I'm playing other alts that don't need KB for mitigation until that gets fixed.

*sigh*


@Dante EU - Union Roleplayer and Altisis Victim
The Militia: Union RP Supergroup - www.themilitia.org.uk

 

Posted

Quote:
Originally Posted by Xanatos View Post
"For some players the User Interface is resetting after the game client is closed."

...and when changing zones.
...and when entering instanced missions.
...and when switching characters.
...and when logging in.
Oh good. I am not the only one.


total kick to the gut

This is like having Ra's Al Ghul show up at your birthday party.

 

Posted

The UI bug affects me when the client was closed and opened/launched but it only affects the first character I log in with, when I alt the other alts so far have been as I left them in terms of UI.

For base defenses, I simply entered edit mode and sold off the turbine generator and then sold off the few weapons I still had in my base. After that I installed the recently crafted fusion generator I had waiting.


 

Posted

Hey, Z,

There's a reason the devs stopped pushing updates late in the week.

Gah.

What on Earth made you guys push a patch WITH KNOWN ISSUES right before a weekend?

You know what's funny? The game's best stretch of updates was I8-I12 ... when CoH was being developed on shoestring budget. The updates were focused, timely, and seem to have gone through QA.


 

Posted

Quote:
Originally Posted by Zwillinger View Post
Again, our apologies for the effect these or other bugs may be having on your play experience and thanks for your patience.
How about telling us who green-lit this fragrant pile for live publish?


"I do so love taking a nice, well thought out character and putting them through hell. It's like tossing a Faberge Egg onto the stage during a Gallagher concert." - me

@Palador / @Rabid Unicorn

 

Posted

I am disappointed that we will not see a fix (at least for the UI bug) today.

That being said, I would rather they wait until Tuesday and be sure that these issues are fixed, rather than try and push a patch through today on which they are not 100%.


@Winter. Because I'm Winter. Period.
I am a blaster first, and an alt-oholic second.

 

Posted

Zwil,

Please communicate that at least one person likes that you guys tried to combine the maintenance and release windows. I appreciate that someone was listening to the complaints about lots of downtime, and tried to do something about it.

Please go back and flog about the head the person who decided to choose the Thursday weekday of the two, for reasons given by others in the thread. That gives you guys one day to recover from unexpected foo bars. Also already mentioned, these particular foo bars were reported in beta.

I don't know what it is specifically, but something seems badly broken about the bug prioritization process. Someone who filters and prioritizes what bugs need to be fixed first is acting as a black hole in relation to what players think are important bugs. I know sometimes players are going to claim the dumbest things ever are world-ending bugs, but interface stuff on this scale seems like a really dumb thing for you guys to have to scramble to fix. I imagine someone was busting their hump yesterday trying to figure out if this could be fixed by this morning, and that totally could have been avoided if this had been prioritized as something the players would surely freak out about.


Blue
American Steele: 50 BS/Inv
Nightfall: 50 DDD
Sable Slayer: 50 DM/Rgn
Fortune's Shadow: 50 Dark/Psi
WinterStrike: 47 Ice/Dev
Quantum Well: 43 Inv/EM
Twilit Destiny: 43 MA/DA
Red
Shadowslip: 50 DDC
Final Rest: 50 MA/Rgn
Abyssal Frost: 50 Ice/Dark
Golden Ember: 50 SM/FA

 

Posted

Add me to the peeps who like the following:

1. "BvP" - great option for bases.
2. Random use of Elite Boss class - this, to me, is like Shadow Cyst Crystals. Doing too well as far as progression, throw in a twist like an EB or particularly high-powered lieutenent. Both sorely under used classes. Obviously, make it a toggle feature at a Trainer for difficulties.


Miss Arc #147491: Rise of Bedlam
AKA Iron Smoke @Champion Server

 

Posted

Quote:
Originally Posted by UberGuy View Post
I don't know what it is specifically, but something seems badly broken about the bug prioritization process. Someone who filters and prioritizes what bugs need to be fixed first is acting as a black hole in relation to what players think are important bugs. I know sometimes players are going to claim the dumbest things ever are world-ending bugs, but interface stuff on this scale seems like a really dumb thing for you guys to have to scramble to fix. I imagine someone was busting their hump yesterday trying to figure out if this could be fixed by this morning, and that totally could have been avoided if this had been prioritized as something the players would surely freak out about.
I wonder if the increasing tendencies of the player base to overreact to and criticize absolutely every decision made in development and every feature and patch released has anything to do with this. It wouldn't surprise me to learn that player feedback of any kind is given absolutely no weight whatsoever because so much of it is so whiny, unreasonbably demanding, and negative. That is, when players point out something as a real problem, the devs ignore that feedback because everything else they do is greeted by players with the same amount of vitriol.

I have no problem with players reporting major issues, but I (and, I suspect, the devs and community team) am annoyed by the refrain we've heard constantly from the players lately that "the devs are stupid" and "the devs don't care" and "it's all the ebil marketing soots fault lolz." The more you trash the development team and insult them, the less likely they are to value your opinion. Indeed, I suspect that player opinions are now considered the worthless griping of a group of tantrum-prone infants around Paragon Studios. No wonder design decisions aren't based on them.

All of this just exacerbates the existing perceptual chasm between developers and consumers. (For instance, the team believes large-group raids are the foundation of a strong, committed player community, while players seem to focus on other kinds of community-building, such as global chat channels. Similarly, story-focused players are looking for a postmodernist, manga-like story, as well as having an idiosyncratic checklist of pet peeves, while the story team is more interested in telling a political morality tale. These are just examples.) Unlike many players, I recognize that I am not the one creating the game, so I expect to be subjected to the creator's own fixations, interests, and priorities. However, I think it would go a fair ways toward placating the increasingly angry player base if they were told in no uncertain terms that players do not take part in development or set priorities. Mechanisms like betas are designed for mechanical stress testing, not so players can have input on the game's published form. This is a fundamental truth that very, very few people seem to grasp.


"Bombarding the CoH/V fora with verbosity since January, 2006"

Djinniman, level 50 inv/fire tanker, on Victory
-and 40 others on various servers

A CoH Comic: Kid Eros in "One Light"

 

Posted

Can I also add that I had a cave radio mission completely devoid of enemy just the hostage cowering on his own in the middle of a room


 

Posted

Quote:
Originally Posted by Olantern View Post
Indeed, I suspect that player opinions are now considered the worthless griping of a group of tantrum-prone infants around Paragon Studios. No wonder design decisions aren't based on them.
Well, it's certainly a theory, but unfortunately it's completely contradicted by the revisions to the new Incarnate powers and the trials that happened in the I21.5 beta, which were a direct result of player feedback.


Arc#314490: Zombie Ninja Pirates!
Defiant @Grouchybeast
Death is part of my attack chain.

 

Posted

Quote:
Originally Posted by Purus View Post
Can I also add that I had a cave radio mission completely devoid of enemy just the hostage cowering on his own in the middle of a room
Sounds like Batman forgot to take his meds.


"You don't lose levels. You don't have equipment to wear out, repair, or lose, or that anyone can steal from you. About the only thing lighter than debt they could do is have an NPC walk by, point and laugh before you can go to the hospital or base." -Memphis_Bill
We will honor the past, and fight to the last, it will be a good way to die...