Credit for all the downtime


Aett_Thorn

 

Posted

And now we're back in this blah blah blah quagmire.


Current Badge Hunter: Plot Device (Rad/Thermal/Dark) - 1,268 Xbox Live: Friggin Taser

King of Electricity, Lead Inmate running the Carl and Sons asylum, the "Man" behind the Establishment, Given Honor in Hat Form By Paragon City (Favorite Forum Poster 2006!), Master of Ceremonies of the Fair Use Law podcast

 

Posted

Quote:
Originally Posted by Tenzhi View Post
I'm confused: Is F_T posting with two accounts now?
If I were fighting with myself, it would actually be interesting or at the very least entertaining.

What you are seeing is Gallagher 2 attempting his hardest to be Gallagher 1, but he put on too much weight and never really got the hang of swinging the Sledge-o-matic the right way.


Current Badge Hunter: Plot Device (Rad/Thermal/Dark) - 1,268 Xbox Live: Friggin Taser

King of Electricity, Lead Inmate running the Carl and Sons asylum, the "Man" behind the Establishment, Given Honor in Hat Form By Paragon City (Favorite Forum Poster 2006!), Master of Ceremonies of the Fair Use Law podcast

 

Posted

Quote:
Originally Posted by Friggin_Taser View Post
And now we're back in this blah blah blah quagmire.
Oh come on now. You've been just baiting me. We both knew it. I played a long for awhile since it was mildly amusing..


Apparently I'm to stupid right now to make an awesome link with a picture and stuff but neverthelss sign the petition! [u]http://www.change.org/petitions/ncso...city-of-heroes[u]

 

Posted

Quote:
Originally Posted by MrDead View Post
Oh come on now. You've been just baiting me. We both knew it. I played a long for awhile since it was mildly amusing..
Gallagher 2 swings... and smashes the table, completely missing the watermelon.

The crowd boos as they walk out wearing their homemade Hefty trashbag-based ponchos.


Current Badge Hunter: Plot Device (Rad/Thermal/Dark) - 1,268 Xbox Live: Friggin Taser

King of Electricity, Lead Inmate running the Carl and Sons asylum, the "Man" behind the Establishment, Given Honor in Hat Form By Paragon City (Favorite Forum Poster 2006!), Master of Ceremonies of the Fair Use Law podcast

 

Posted

Quote:
Originally Posted by Friggin_Taser View Post
Gallagher 2 swings... and smashes the table, completely missing the watermelon.

The crowd boos as they walk out wearing their homemade Hefty trashbag-based ponchos.
Um -shrug- and goodbye?


Apparently I'm to stupid right now to make an awesome link with a picture and stuff but neverthelss sign the petition! [u]http://www.change.org/petitions/ncso...city-of-heroes[u]

 

Posted

I'm an oceanic player and I can barely play the game this month with this much maintenance going on.
I'm aware of that and I don't expect some form of compensation but from a customer service perspective, it sure would be nice for them to do so.

At the end of the day, it depends on how each player feels about service that they are paying for. If they feel they aren't getting what they want or the treatment they deserve they will vote with their money.
Brandishing the EULA in their face is simply counterproductive. People may grudgingly accept it but they may not be happy about how its handled.


I will miss you City of Heroes..

 

Posted

Quote:
Originally Posted by Vaelynn View Post
I'm an oceanic player and I can barely play the game this month with this much maintenance going on.
I'm aware of that and I don't expect some form of compensation but from a customer service perspective, it sure would be nice for them to do so.

At the end of the day, it depends on how each player feels about service that they are paying for. If they feel they aren't getting what they want or the treatment they deserve they will vote with their money.
Brandishing the EULA in their face is simply counterproductive. People may grudgingly accept it but they may not be happy about how its handled.
I'm sorry but you're evil and the EULA is the one true law. All hail it.
That was sarcasm, just to be extra clear.


Apparently I'm to stupid right now to make an awesome link with a picture and stuff but neverthelss sign the petition! [u]http://www.change.org/petitions/ncso...city-of-heroes[u]

 

Posted

Quote:
Originally Posted by Ironblade View Post
Wow, this whiny entitlement thread grew a lot faster than the last one.
It's because MrDead will be up all night instantly responding to every post with what his simple village people consider sarcasm and wit.


Current Badge Hunter: Plot Device (Rad/Thermal/Dark) - 1,268 Xbox Live: Friggin Taser

King of Electricity, Lead Inmate running the Carl and Sons asylum, the "Man" behind the Establishment, Given Honor in Hat Form By Paragon City (Favorite Forum Poster 2006!), Master of Ceremonies of the Fair Use Law podcast

 

Posted

I was hoping for YMCA

Also, White Hot Flash made a good post w/out sounding like a troll stuck in a infinite loop.


 

Posted

Quote:
Originally Posted by Mr. DJ View Post
I was hoping for YMCA

Also, White Hot Flash made a good post w/out sounding like a troll stuck in a infinite loop.
I see what you did there.


Apparently I'm to stupid right now to make an awesome link with a picture and stuff but neverthelss sign the petition! [u]http://www.change.org/petitions/ncso...city-of-heroes[u]

 

Posted

No you didn't.


 

Posted

Quote:
Originally Posted by Mr. DJ View Post
No you didn't.

I have no idea who that is.


Apparently I'm to stupid right now to make an awesome link with a picture and stuff but neverthelss sign the petition! [u]http://www.change.org/petitions/ncso...city-of-heroes[u]

 

Posted

You foiled my plan this time, Gadget...


 

Posted

Quote:
Originally Posted by MrDead View Post
I have no idea who that is.
It's John Cena. One of his catch phrases is "You can't see me", and that appears to be the associated pose.


Goodbye may seem forever
Farewell is like the end
But in my heart's the memory
And there you'll always be
-- The Fox and the Hound

 

Posted

More downtime tomorrow.. I'm not sure why but that news made me laugh pretty hard. Guess I'll have to play something else :P




Edit: Also to all of you who expect compensation, get a grip. who's to say that they may or may not have planned on something or nothing at all. But keep the tears comming im enjoying this thread way too much


 

Posted

Quote:
Originally Posted by Vaelynn View Post
I'm an oceanic player and I can barely play the game this month with this much maintenance going on.
I'm aware of that and I don't expect some form of compensation but from a customer service perspective, it sure would be nice for them to do so.

At the end of the day, it depends on how each player feels about service that they are paying for. If they feel they aren't getting what they want or the treatment they deserve they will vote with their money.
Brandishing the EULA in their face is simply counterproductive. People may grudgingly accept it but they may not be happy about how its handled.
The only form of compensation they need to offer is to stop screwing over Oceanic players.
Yes maintenance has to happen and is isn't actionable.
However, the Devs are doing at a time which is either done with malice or done with extreme stupidity.
This is the second week in a row Friday night has been out for Oceanics, Friday night is as prime as primetime gets. How about instead of Thursday morning, the Devs do their thing Wednesday morning, or Tuesday morning, or Monday morning, or any morning that doesn't equate to the prime of all prime times. It isn't unreasonable to expect courtesy.


 

Posted

I don't expect compensation.

That said... I sorta think it reflects well on an MMO when they give some compensation, even if it's just a bonus day here and there. Or maybe Paragon Points.


 

Posted

Quote:
Originally Posted by Giant2005 View Post
The only form of compensation they need to offer is to stop screwing over Oceanic players.
Yes maintenance has to happen and is isn't actionable.
However, the Devs are doing at a time which is either done with malice or done with extreme stupidity.
This is the second week in a row Friday night has been out for Oceanics, Friday night is as prime as primetime gets. How about instead of Thursday morning, the Devs do their thing Wednesday morning, or Tuesday morning, or Monday morning, or any morning that doesn't equate to the prime of all prime times. It isn't unreasonable to expect courtesy.
I'd expect someone to review their post when accusing someone of malice or stupidity. Don't expect courtesy when you accuse anyone of ill content or insulting their intelligence.

They are a business, they are going to do what's good for business and effects the least people. Sorry if you expected a MMO to be exempt from reality.


 

Posted

I think, for each 12 hours per month that they go over the scheduled downtime, they should pick a paragraph at random from their story bible and post it in the forums!


Always remember, we were Heroes.

 

Posted

Quote:
Originally Posted by seebs View Post
I don't expect compensation.

That said... I sorta think it reflects well on an MMO when they give some compensation, even if it's just a bonus day here and there. Or maybe Paragon Points.
I totally agree with you. Yea, if they did something cool on them.

But realistically, and this is not so fantastic example and not personal to anyone here at all but it will get the point across, would you rather reward the nice child? rather than the one that's throwing a fit and a tantrum with candy?

It only takes a few to ruin it for the majority (And i have been in that situation many a time :/ ), not saying that is the case here but who knows? I don't.


 

Posted

Quote:
Originally Posted by Mr. DJ View Post
I'd expect someone to review their post when accusing someone of malice or stupidity. Don't expect courtesy when you accuse anyone of ill content or insulting their intelligence.

They are a business, they are going to do what's good for business and effects the least people. Sorry if you expected a MMO to be exempt from reality.
What can it be then? It has to be either malice or stupidity to have the scheduled downtime on a Friday night's prime time. Surely it is more economical to have that downtime on a Thursday night or any other night?
It may be an oversight but I think that when it comes to business, oversight and stupidity are synonymous.


 

Posted

Quote:
Originally Posted by Benchpresser View Post
While I sympathize- theres no way in hell you'll get it. No MMO is going to open that pandora's box, nor should they. Is it inconvient? Hell yes. But at the end of the day, it's a game. It's not a staple necessary for living. Do you play EVERY day of that 30 month sub? Most don't. You pay for access to the game. However, these are physical mechanical devices and sometimes they need off time for repair/maintenance/upgrades etc. It happens, it's not the norm, so enough already.
For all the bad things World of Warcraft does, they do compensate downtime. This is a perfectly reasonable request... they can extend the account time by 2-5 days, or simply add paragon points with their new system, and in turn probably get us to purchase more points.

PS: Please don't turn this into a conversation about World of Warcraft. I'm just saying that other MMORPGs absolutely compensate for unreasonable downtime. It isn't 'opening pandora's box' or some forbidden thing no one does.

I'm not going to be upset if they don't, but it is annoying. I get up early in the morning so when the game is down so much I'm hit by the majority of it. This isn't much fun.


 

Posted

Quote:
Originally Posted by Do0msayr View Post
I totally agree with you. Yea, if they did something cool on them.

But realistically, and this is not so fantastic example and not personal to anyone here at all but it will get the point across, would you rather reward the nice child? rather than the one that's throwing a fit and a tantrum with candy?

It only takes a few to ruin it for the majority (And i have been in that situation many a time :/ ), not saying that is the case here but who knows? I don't.
You're saying they should compensate the happy customers instead of the unhappy ones? Or that NCSoft should just know that people are unhappy with the service without them telling them?

Other MMO companies regularly add time to people's accounts to make up for excessive interruptions to service; heck, even this company has compensated players for interruptions to service in the past (the Union DXP event that all-but killed Defiant springs to mind).

Maybe people shouldn't expect it, but it's good public relations and most MMO companies (including this one!) understand this.


 

Posted

@Giant

You're fooling yourself if you honestly think those are the only answers. They have to work based on a schedule. They had to wait for the new servers before announcing the mandatory server update. I don't know about you, but I'm sure they'd rather spend their time actually working on the game instead of being up in the dead of night, possibly spending 20+ hours working on the servers during Thursday and Friday. Could they have waited till Monday? if their schedule allowed it, sure. In this case, it more than likely didn't and couldn't afford to wait past the weekend when the official release is near.

Don't think that it's just you guys being affected, when it's people on all sides.