You really got to be kidding me....


Aura_Familia

 

Posted

Friday night and you guys are running a "emergency" patch that's going to last 2 hours, and for what? Something to do with Character transfers and the Vet reward.

Really? That's what's so major that you have to take the whole game down going into North American prime time for a 2 hour patch?

I'm really starting to wonder about some of the decision making going on over there. The problem with character transfers better be a damn major one.


'If Champions Online is what "CoH was supposed to be", I'm glad that I have what I have rather than "what it was supposed to be".' - The Alt oholic
"I solo'd Hamidon...but I also totally cheated." - Back Alley Brawler
"It is still early. Someone is going to get stabbed tonight I can feel it." - Ishmael (said in Jello Shooters chat)

 

Posted

I hate to agree because Im pretty pro Paragon, but in this case, I have to.. down so long and so many times and these issues werent found in the weeks of beta testing?


Virtue Server Forever !
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Purple Drop - work in progress Axe/Shield brute
Blue Icefall - Level 50 Ice Tank
@Blue Lava

 

Posted

Quote:
Originally Posted by Protonic_Flux View Post
The problem with character transfers better be a damn major one.
It is.

I moved a GravTA from Freedom to Champion, the game saw my slots as "full" so the character was in limbo for a day until the GMs were nice enough to help out. Additionally needed to free up a slot to get it done.

If people are being locked out of their toons on arrival, that's pretty big.


Questions about the game, either side? /t @Neuronia or @Neuronium, with your queries!
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Champion, Pinnacle, Virtue Heroes

 

Posted

Yeah, this is getting a little old. I am also pro paragon, but dang. This is not stuff you could have taken care of in the other 12 or more hours of down time this week? This is swiftly falling into poor customer service.


Types of Swords
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Posted

Quote:
Originally Posted by Neuronia View Post
It is.

I moved a GravTA from Freedom to Champion, the game saw my slots as "full" so the character was in limbo for a day until the GMs were nice enough to help out. Additionally needed to free up a slot to get it done.

If people are being locked out of their toons on arrival, that's pretty big.

Wait, it shouldnt even be possible to transfer a character to a full server. How'd you manage that trick there sparky?

I'm glad you didnt lose the character altogether. Still, I dont see that issue as so important as to take the game down going into prime time US on a weekend.


'If Champions Online is what "CoH was supposed to be", I'm glad that I have what I have rather than "what it was supposed to be".' - The Alt oholic
"I solo'd Hamidon...but I also totally cheated." - Back Alley Brawler
"It is still early. Someone is going to get stabbed tonight I can feel it." - Ishmael (said in Jello Shooters chat)

 

Posted

Quote:
Originally Posted by Protonic_Flux View Post
Wait, it shouldnt even be possible to transfer a character to a full server. How'd you manage that trick there sparky?

I'm glad you didnt lose the character altogether. Still, I dont see that issue as so important as to take the game down going into prime time US on a weekend.

If it was your toon you might think otherwise...just saying


And hooray! I'm not affected by the shutdown! I work at nights so...less downtime in the morning is fine by me (yes I'm biased :P).


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Posted

Quote:
Originally Posted by Protonic_Flux View Post
Wait, it shouldnt even be possible to transfer a character to a full server. How'd you manage that trick there sparky?

I'm glad you didnt lose the character altogether. Still, I dont see that issue as so important as to take the game down going into prime time US on a weekend.
I had three slots open.
The game indicated them as locked.
Had to get another slot free at recommendation of GM team.

It's probably not game-breaking, for sure. Maybe they didn't want to wait a week.


Questions about the game, either side? /t @Neuronia or @Neuronium, with your queries!
168760: A Death in the Gish. 3 missions, 1-14. Easy to solo.
Infinity Villains
Champion, Pinnacle, Virtue Heroes

 

Posted

Quote:
Originally Posted by Energizing_Ion View Post
And hooray! I'm not affected by the shutdown! I work at nights so...less downtime in the morning is fine by me (yes I'm biased :P).








Virtue Server Forever !
Pure White Lightning - Level 50 Electric Brute
Purple Drop - work in progress Axe/Shield brute
Blue Icefall - Level 50 Ice Tank
@Blue Lava

 

Posted

*Sigh.*


 

Posted

Quote:
Originally Posted by Neuronia View Post
I had three slots open.
The game indicated them as locked.
Had to get another slot free at recommendation of GM team.

It's probably not game-breaking, for sure. Maybe they didn't want to wait a week.

OOOH! So you had open slots on the server but the game considered them locked and moved your toon into limbo? Yep, now that I can see as a good reason to take the game down.

/removerage.

Still, Vet rewards! ARRGGHH! Like I said in the previous post, glad you didnt lose the toon altogether.


'If Champions Online is what "CoH was supposed to be", I'm glad that I have what I have rather than "what it was supposed to be".' - The Alt oholic
"I solo'd Hamidon...but I also totally cheated." - Back Alley Brawler
"It is still early. Someone is going to get stabbed tonight I can feel it." - Ishmael (said in Jello Shooters chat)

 

Posted

There is allways going to be more to an emergency shutdown than what they say. Zwillinger said something about free slots being accidently handed out. AND someone mentioned peeps getting auto-Alphas when logging in a 50. SO, most likely: 'Sploits!?! That's a pluggin'. :P


"Character is what you are in the dark"-John Warfin

 

Posted

Quote:
Originally Posted by redtornado View Post
There is allways going to be more to an emergency shutdown than what they say. Zwillinger said something about free slots being accidently handed out. AND someone mentioned peeps getting auto-Alphas when logging in a 50. SO, most likely: 'Sploits!?! That's a pluggin'. :P
Well, the free slots appeared to be fixed last night, but maybe that was temporary.

Honestly, considering the large changes to some of the core game systems that i20 brought what with leagues and the other new mechanics i'm not surprised that there are some serious bugs that didn't show up until the issue hit the live servers. Annoying, yes, but not really surprising.

i think it was in something like issue 3 or 4 where the first week involved constant rubberbanding and frequent zone and/or server rollbacks. As well as hotfixes being rushed live. And that issue didn't have as many obvious changes to game systems.

i always expect increased downtime and gameplay glitches the first week after any game releases a major update.


Dr. Todt's theme.
i make stuff...

 

Posted

Remember, they can take the servers down whenever they like for whatever reason.


 

Posted

I am willing to bet any amount of inf you care to name that if something in the game breaks that is a direct revenue stream, it gets A-One, Red Ball, All Hands On Deck priority.

Character transfer slots? Yeah, they sell those. They want to sell more.

I would put the ability to buy/implement respecs in the same category. Certainly not a gameplay-altering experience, but people are paying extra for the service. If it went down, I am dead certain it would get the same primetime damn-the-torpedoes fixit schedule.

It's a business. And cash-in-hand from people willing to pay (over the course of the whole weekend, I would imagine) trumps any two hours of primetime gaming.


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Also: Six years of casual play begins to look an awful lot like one year of hardcore play.

 

Posted

Quote:
Originally Posted by Blue Lava View Post
I hate to agree because Im pretty pro Paragon, but in this case, I have to.. down so long and so many times and these issues werent found in the weeks of beta testing?
Beta stress tests still can't replicate the kind of hammering the Incarnate content is getting on the live servers.


@Golden Girl

City of Heroes comics and artwork

 

Posted

well if you watched the USTREAM they told us there.

stop ragin and be happy geez


 

Posted

So obviously this week has been a bit irregular with all of the unplanned maintenance. First off, we do sincerely apologize. We know that a lot of people come home and just want to log into CoH and spend some time with their friends.

Please know, if we're bringing servers offline in an unplanned way, we're only doing so because to leave them online without a fix could potentially be worse. We take these unplanned maintenances very seriously and do not bring them down on a whim.

Thanks for you patience everyone and should there be any updates based on the work we'll be doing this weekend I'll be sure to communicate them ASAP.

-Z


Andy Belford
Community Manager
Paragon Studios

 

Posted

I don't envy you guys, I bet it's been a really hectic week there at PS that now seems to be spilling into the weekend as well.


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Keep Calm & Chive On!

 

Posted

Quote:
Originally Posted by Zwillinger View Post
So obviously this week has been a bit irregular with all of the unplanned maintenance.
The live chats have been a good substitue for in-game entertainment


@Golden Girl

City of Heroes comics and artwork

 

Posted

Quote:
Originally Posted by Golden Girl View Post
The live chats have been a good substitue for in-game entertainment
Only for those that can view them. Several players have problems with the PS Ustream chats due to laggy audio and video. The problem exists with the archived chat as well for some.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Quote:
Originally Posted by Golden Girl View Post
The live chats have been a good substitute for in-game entertainment
Much more entertaining when they dress up in embarrassing outfits, though.



:-]


Still hate the visit Winscott mission- make it dropable, have it give actual exp or remove it altogether. PS- Down knows who you are.
J/ Wilde/
/ AIL - Celebrating five years!

 

Posted

Quote:
Originally Posted by Texas Justice View Post
Only for those that can view them. Several players have problems with the PS Ustream chats due to laggy audio and video. The problem exists with the archived chat as well for some.
This is clearly the fault of the devs rather than the individual internet connections of the users having issues.


"You don't lose levels. You don't have equipment to wear out, repair, or lose, or that anyone can steal from you. About the only thing lighter than debt they could do is have an NPC walk by, point and laugh before you can go to the hospital or base." -Memphis_Bill
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