Play on East Coast Server? Have lag? POST HERE!


300_below

 

Posted

Quote:
Originally Posted by JeetKuneDo View Post
Exactly the same here. I get stretches where it is like the west coast servers almost.


Should we get in touch with them or just hang tight and wait? I was assuming they knew there is a problem and don't need yet another customer complaint to deal with.
They do know it's a problem so a new ticket won't help in that respect. However I'm also of the mind that the more people that report the problem, the better response they will get from whatever downstream company they need to work with. If they can definatively say 500 people are impacted, that's better than 10 (numbers made up obviously).


@belief, @belief v2.0

 

Posted

Also experiencing these issues and constant red bar lag. It would be nice if I could transfer my characters to a west coast server for free but I know that won't happen . I just hope they fix these issues before it becomes a major deterrent for everyone.

Server: Victory
Location: Northern California
ISP: Surewest
Connection: DSL


 

Posted

Comcast - Atlanta area playing on Triumph





Its really hard to get any teaming done when its like this. it is better solo/duo, but goes to pot with the larger teams



@Catwhoorg "Rule of Three - Finale" Arc# 1984
@Mr Falkland Islands"A Nation Goes Rogue" Arc# 2369 "Toasters and Pop Tarts" Arc#116617

 

Posted

Verizon DSL - Western Mass

Massive lag with Triumph and Liberty

Protector(West Coast) rock solid, kinda funny since Protector I almost always have trouble with.


 

Posted

Quote:
Originally Posted by Alimistar View Post
Verizon DSL - Western Mass

Massive lag with Triumph and Liberty

Protector(West Coast) rock solid, kinda funny since Protector I almost always have trouble with.
Comcast - Eastern Mass

Fine on every server.. but I've been experiencing issues with the forums tonight. lol


 

Posted

Location: Grand Rapids, Michigan
I.S. Provider: Comcast
Server(s) Used: Infinity (see problems below), Guardian (absolutely no issues whatsoever)
Problems: Constant red spikes in /netgraph, delayed power activation, power icon shows as recharged when not or as being active when not (esp. clicks), enemies slide or "poof," teammates will appear to rubberband, etc.



 

Posted

Location: Fort Worth, Texas
I.S. Provider: Charter
Server Used: Pinnacle (see problems below)
Problems: Constant red spikes in /netgraph, delayed power activation, power icon shows as recharged when not or as being active when not (esp. clicks), enemies slide or "poof," teammates will appear to rubberband, etc


The SOLUS Foundation - a Liberty and Pinnacle SG

"The Consequences of War" - Arcs # 227331 and 241496

 

Posted

Used to have ATT DSL and had no problems, I moved and now I have Comcast Cable (which is a much better connection) and all I get is rubberbanding. I might have to switch to a west coast server but if that's the case I'll just stop playing, what's the point.

Location: Roseville, California (near Sacramento)
I.S. Provider: Comcast
Server(s) Used: Triumph and Freedom
Problems: Constant ping around 200 but packet losses constantly increasing, delayed power activation, power icon shows as recharged when not or as being active when not (esp. clicks), enemies slide or "poof," teammates will appear to rubberband, etc.

edit: did a trace route to the east coast servers IP and it's timing out after pccwbtn.net router and it's the same hop that AION (another NCSoft game) is having problems with. Any way to fix?


 

Posted

Quote:
Originally Posted by HMO_Medic View Post
If you don't mind sharing, what did the PCCW people have to say ?

thanks,

HMO

___
PCCW was pretty cool about it. I talked to a guy who gave me two different email addresses to send my pingplotter to and said to give them all of the information I had, and I linked them to this thread to point out all of the information gathered. In response I got an email forwarded to me where one department asked another and the reply they got was:

"This issue has come up before this issue is not in our network, but rather NC Soft on the return to certain customers most often with Comcast. The issue appears to more troublesome to Chicago gamers. There is nothing we can really do as the issue is not in our network."

I forwarded that to NCSoft Support who said:

"We appreciate you bringing this to our attention. We're aware of some latency issues with one of our peer ISPs. Our Network Engineering Team is in contact with them and is working to clear up the issue as quickly as possible.

If you have any questions or concerns please let us know, but in the meantime we must continue to be patient until the problematic ISP resolves their connectivity issues."

I wanted to play so badly that I ended up connecting my wireless data card to my desktop and have been happily killing until the issue hit me again tonight, so it's not just my home ISP (AT&T), but also now:

LOCATION: Chicago
ISP Provider: AT&T wireless
SERVER: Pinnacle
Problem: Delays in animations, button lag, and net_grap 1 showing mostly red

That said, I understand how it could still be a network configuration on either side causing it, so I'm sitting tight and just playing as much as I can and signing off when it's too frustrating.


 

Posted

Still getting bad lag on Triumph.
Comcast
Indianapolis IN


 

Posted

Server - Triumph
Provider - Comcast
Location - Nashville, TN

This has been extremely annoying for the last several weeks, but peaked this evening. Several of us went past lag, rubber-banding, delayed power activation and inaccurate states on power icons, and entered the new and exciting territory of "City of Heroes has encountered a problem and has to close." Started with a team of 8 on an IE mission; after four separate dumps by the majority of the team most of us called it a night. I have been paying for this game every month for five years and have just about had it over this issue.


Mr Slovakia, 50 DM/Inv Scr
Miss Slovakia, 50 Dk/Dk Def
Mr Czech Republic, 50 Earth/Sonic Ctrl
Miss Czech Republic, 50 Claws/Regen Scr
Miss Israel, 50 Rad/Elec Def
Mr Ireland, 50 Sonic/Fire Blst
And many, many Triumphant alts

"I'm not sure if I should offer congrats or a tylenol"-Catwhoorg

 

Posted

Looks like it's migrating.

Server Pinnacle
Provider Suddenlink
Location Pflugerville, TX

I have ZERO lag spikes on the test server. The lag spikes started for me on Pinnacle at around 10PM CST and have been persistant since then.

Please yell at the appropriate ISP in the morning.


Be well, people of CoH.

 

Posted

Quote:
Originally Posted by Ballista View Post

edit: did a trace route to the east coast servers IP and it's tiing out after pccwbtn.net router and it's the same hop that AION (another NCSoft game) is having problems with. Any way to fix?
It's possible that the next hop may just drop/deprioritize pings, so I'm not sure that the traceroute is so bad


 

Posted

Quote:
Originally Posted by Bill Z Bubba View Post
Looks like it's migrating.

Server Pinnacle
Provider Suddenlink
Location Pflugerville, TX

I have ZERO lag spikes on the test server. The lag spikes started for me on Pinnacle at around 10PM CST and have been persistant since then.

Please yell at the appropriate ISP in the morning.
/signed.

Rubberbanding badly on Pinnacle, and it's a quiet time on Monday morning. Netgraph looks like a bed of nails with all the red spikes.

(As mentioend earlier - Pinnacle, Comcast, central FL.) The forums have been wonky for a while, too.


 

Posted

i just got hit with this last night , been wondering what all the fuss was about. now i know been useing roadrunner for years and never a prob with this or any other game. definatly on thier side , i dont care what posi says.


 

Posted

Location: Wayland, Mi
I.S. Provider: AT&T
Server(s) Used: Freedom (lag and sync issues) Virtue (no Problems)

Things seemed to have gotten better the last week, but this morning its gone back to the same thing, Lag spikes and red bars on the netgraph.


=(


 

Posted

Both me and the wife suffering as well, it's at the point that it is becoming unplayable. Ours started this morning.

Location: Columbia, MD
ISP: Verizon FIOS
Server: Infinity


 

Posted

Location: Mid-Michigan
ISP: Charter
Server: Pinnacle
Problems: Repeated and persistent red spikes in /netgraph. Huge red blocks during zoning. Power delays, animation delays, etc.


 

Posted

Location: Akron, Ohio
I.S. Provider: Time Warner Cable
Server(s) Used: Infinity and Triumph are both unplayable for me - at times we're talking solid red bars as wide as your thumb along with the bed of nails mentioned by others above.

After troubleshooting my network and finding no problems, and calling my ISP and having the connection checked, switched to west coast servers (Guardian and Champion) and showing no dropped packets at all. Smooth as glass.


 

Posted


Just today, I developed lag so HORRIBLE, it has made playing the game impossible for me.

I was playing on Freedom server.
Only developed the problem today.
All of my team mates complained of the lag, noting that it is worse than the 3rd mission of the imperial task force.

I thought about sending a ticket to support, but I'm not particularly in a good mood after this crap, and not feeling like having a tech guy telling me it is my problem and not theirs.

So I figured I'd at least try a bit of fault finding:

  • The only thing I had running for starters was COH. No web apps, no virus scanner, none of that crap.
  • After a couple hours of lagzilla, I tried to open the COH forums to see if anyone else had experienced this. Opening the forums took 15 minutes. Normally the forums take 5 seconds for me to open.
  • I tried several other web pages, all opened just fine. I was only having trouble with the COH site.
  • I also had ping tests running, both for my ISP and yahoo, both were returning the standard ping results (i.e. good).
  • I asked a team mate if they could open the forums, they tried & could not get them to open. Getting to this thread was quite difficult time-wise also.
  • I found this thread mentioning coast specific issues, so I tried a different server.
  • And the results just in. Lag zilla is on Freedom. However on Justice server, no issues whatsoever.
  • My issues with the lag are constant, no matter what zone i was in on Freedom, solo or on team, even when I was alone in Terra Volta, or passing through Oroborous. So long as I was on Freedom, this issue persisted.
Screen shots as follows.
The picture of Justice server was taken shortly after logging out of Freedom.

FREEDOM SERVER: Lagzilla land of the doomed lagged out dead
Note below, a delightful screen shot where most of the team got wiped during our insufferable slow-mow-lag-slideshow. Yes, the dead had been complaining of the lag BEFORE they died
Check out my netgraph on Freedom. They should rename the server to LAGDUMB.


JUSTICE SERVER: land of pleasant free movement and zero lag
Here is a screeny of me with pets out in Nerva, villain side.
Note the netgraph, so nice and smooth.


Quote:
Originally Posted by Forbin_Project
I was thrilled with the Science pack cuz I finally got payback on the creepy guy that kept trying to ERP with my tween heroine, by hitting the costume change and turning into a 10' tall monstrous escaped prisoner and telling him, "You gots a real purty mouf, now bendover and squeal like a pig fo yo daddy, cuz you my little puppy now!" Haven't seen him since.

 

Posted

Same as the others. Red spikes in the netgraph. Everything good on virtue.

Location: Erie, PA
Provider: Time Warner Cable.
Server: Freedom

Im about tired of it. We pay you for a service you can not provide. You pay the ISP for a service which they can not provide you. they need to refund your cash and you need to make good with us east coast people.


 

Posted

LOCATION: Laurel, MD
ISP Provider: Verizon FIOS
Problem: Lots of red spikes, delays in animations, etc.

Just noticed it today. Makes the game pretty, much unplayable.

Verified I am not having local or provider related outages.

No problems yesterday.


 

Posted

Quote:
Originally Posted by PettyTheftz View Post
Things seemed to have gotten better the last week, but this morning its gone back to the same thing, Lag spikes and red bars on the netgraph.
Ditto. Bearing in mind it never really went away (save for a 1 hour stretch about a week ago, yes, JUST one hour). It does seem even worse after maintenance this morning too. I was on before and it was at about what it was all weekend (there and annoying but tollerable) now it's back to where it was and that's nearly to the point of unplayable.


Victory PvP Boot Camp 2.0 - Rules Committee Member

 

Posted

Just today, I got hit by the same lag (red spikes, east coast servers only). I previously had the same kind of lag and posted about it 2 months ago (and took a break from the game partly because of it), but when I came back on the 26th August everything was fine and stayed that way until today's maintenance. Before the maintenance, smooth green netgraph all the time. After the maintenance, see CaffeineAddict's screenshot.

Location : Paris, France
ISP Providers : Orange, Free, SFR
Servers : All east coast servers are laggy. All west coast servers are smooth.


 

Posted

Getting this bad today, Monday Sep 7. Triumph server. It's playable but not enjoyable. May go try some characters on Virtue if as I read it isn't anywhere near as bad there.