Enhancement Proc Changes


Agent White

 

Posted

Quote:
Originally Posted by MisterD View Post
Oh..good point! How does this work on numi/miacles in Health? Do they suddenly change? Or because they last 120 secs, will we see next to know difference, since they will be checking every 10 secs anyway?
No impact. Miracle et. al. are Proc120s rather than ordinary procs: they fire every time the power is activated no matter what.


 

Posted

Quote:
Originally Posted by Kyriani View Post
defraud [dɪˈfrɔːd]
vb
(Law) (tr) to take away or withhold money, rights, property, etc., from (a person) by fraud; cheat; swindle
While I don't disagree that this is an unsavory thing to do to people who've paid money for these procs, you don't own the characters or items on your account. You have access to them, but they are the property of NCSoft.


@Draeth Darkstar
Virtue [Heroes, Roleplay], Freedom [Villains], Exalted [All Sides, Roleplay]
Code:
I24 Proc Chance = (Enhanced Recharge + Activation Time) * (Current PPM * 1.25) / 60*(1 + .75*(.15*Radius - 0.011*Radius*(360-Arc)/30))
Single Target Radius = 0. AoE Non-Cone Arc = 360.

 

Posted

Quote:
Originally Posted by Kyriani View Post
If this happens without customer recourse it's a crime.
Only in the jurisdiction of your own mind.


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Posted

This is a subtle, probably not purposeful Bait and Switch, seeing as at least a month's worth of testing went into the current SBE Procs on the market. The ONLY exception was Performance Shifter, thus why it's 'nerf' was acceptable en-masse.

With a MONTH'S WORTH OF TESTING, people knew exactly what they were buying. You may have not flat-out listed the PPM proc rates and information on the purchase screen, but a month is MORE than enough for people to know what they did, know how they work, and purchase them for that reason.

Not only, in doing this, did you 100% ruin the only 'perk' of buying SBE perks, but you're also nerfing them because "Oh no people are squeezing performance in City of Heroes!".

I know your EULA has a small clause stating we can't flail our arms and scream about these changes, but I also know an EULA is easily thrown out in court if you break a greater jurisdiction law. I really hope, for Paragon's sake, nobody has the willpower to take this to court.

I support the idea of making all procs PPM.

I do not support the idea of ludicrous caps that dynamically change the game.

I do not support 'subtle, accidental' Bait and Switch.


PS: I am also neeeever buying an IO off the Paragon Market again. Too subject to be randomly nerfed and the value going down. Yay for useless Mako's Bite procs.

You really need to refund these, Paragon. All sales are final is one thing, laughing at your player base because design made a boo boo is not kosher.

If absolutely NOTHING else, the Paragon Market versions could have a small advantage by having a slightly higher "proc cap" or whatever the heck. I don't know. I do know Stalkers are going to be screwed and the "Working as Intended" Stalker ATO proc will suffer for this.

That is a pretty nice bait and switch for anyone who purchased Super Packs specifically for that proc.


 

Posted

Quote:
Originally Posted by Kyriani View Post
(Law) (tr) to take away or withhold money, rights, property, etc., from (a person) by fraud; cheat; swindle
It's arguable that you own nothing in this game. While it's on shakier ground when you pay for something specifically, everything in this game is virtual goods that exist only as part of a service, and that service itself can be discontinued at any time.

The EULA has this to say.

Quote:
You also acknowledge that NCsoft has no obligation to refund any payments, in whole or in part, related to an account whether or not such payments were made or authorized by you, for any reason whatsoever, including but not limited to interruption or unavailability of service (see also Section 10). You acknowledge, and further agree, that NCsoft may, in its sole and absolute discretion, terminate under the provisions of Section 3(c) any account related to any attempt to obtain a refund of any payments
On the specific topic of paid items, it says the following.

Quote:
Paragon Points - You may obtain Paragon Points from NCsoft (or a third party authorized by NCsoft) for use in connection with the Game. Paragon Points is a virtual currency which you may, at NCsoft's sole and absolute discretion, exchange for Items, services or to access other specific forms of Content not otherwise available without Paragon Points. The Items, services or to access other specific forms of Content offered by NCsoft in exchange for Paragon Points may be discontinued, modified or removed from the Account by NCsoft at any time in its sole and absolute discretion.
In extremis, your position would mean, for example, that they can never make balance changes to powersets sold in the Paragon Store without offering refunds when those changes weaken something. That risk is why they have such language in the EULA.

Now, what is reasonable for them to do and what they are allowed to do legally are not always in line with what will make their customers happy. I contend that they have every right to do all these things they are doing, but I think they are crappy PR. Hindsight is 20/20 and all that, but the balance implications of these IOs seems really, really obvious to me, and it boggles me that they released the existing PPM mechanics in the store only and didn't think anyone would notice or care. Much of this could have been avoided by better testing, better explanation to people of what was being done (I didn't know SBEs did this for a couple of months after they existed), and clearer change announcements. Based on what they've done so far, I fully expect them to sell purple PPM procs until I24, and then change them, which I then expect to cause tons of grief like yours on the when it happens, because so few people read the forums.


Blue
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Posted

Quote:
Originally Posted by Arcanaville View Post
Only in the jurisdiction of your own mind.
That might be true but changing a product after payment is accepted, with no option to return said product for a refund is wrong plain and simple. And as I said if this change happens and I am left with no method to return the procs for my points back, I'll simply withhold subscription payment for 4 months get back my money. One way or another I WILL get my refund even if it means not being able to use my incarnate powers for a little while. One way or another they will lose some of my dollars and I will be forever gun shy about using the market in the future because of this.


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Posted

I would not call myself "gun shy" about the PM, but I have taken the position from its first release that anything bought there may change, and I consider that factor when thinking about buying something. The more amazing the something I'm considering seems, the more likely I consider it that it will be changed. There is no guiding principle I can offer other readers here - it's a "gut feel" thing. But if there is any advice I can offer, in anger or otherwise, is always think about whether you would pay those points if what you were buying was no better than something already in the game. If not, then don't buy it, at least at that price.


Blue
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Red
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Posted

Quote:
Originally Posted by UberGuy View Post
I would not call myself "gun shy" about the PM, but I have taken the position from its first release that anything bought there may change, and I consider that factor when thinking about buying something. The more amazing the something I'm considering seems, the more likely I consider it that it will be changed. There is no guiding principle I can offer other readers here - it's a "gut feel" thing. But if there is any advice I can offer, in anger or otherwise, is always think about whether you would pay those points if what you were buying was no better than something already in the game. If not, then don't buy it, at least at that price.
Just don't buy anything but Power Sets and Costume Pieces from the Paragon Market, is basically the rule I set for myself now.

And XP Boosters I guess.

And Super Packs.

... Basically, don't buy IOs, people.


 

Posted

I'm fine with normal procs becoming PPM. It's a better system than legacy procs. What I'm not alright with is a 90% cap to the proc chance and the use of modified recharge for various reasons - all of which have already been stated in this thread. I don't think that creating parity between SBE procs and standard procs is a bad thing. SBE procs still have the tremendous advantage of being attuned, which is becoming more and more attractive to me with SSA content and other new contacts/zone revamps etc. often taking place at level ranges that aren't 50.



Quote:
Originally Posted by Reppu View Post
This is a subtle, probably not purposeful Bait and Switch, seeing as at least a month's worth of testing went into the current SBE Procs on the market. The ONLY exception was Performance Shifter, thus why it's 'nerf' was acceptable en-masse.

With a MONTH'S WORTH OF TESTING, people knew exactly what they were buying. You may have not flat-out listed the PPM proc rates and information on the purchase screen, but a month is MORE than enough for people to know what they did, know how they work, and purchase them for that reason.

Not only, in doing this, did you 100% ruin the only 'perk' of buying SBE perks, but you're also nerfing them because "Oh no people are squeezing performance in City of Heroes!".

I know your EULA has a small clause stating we can't flail our arms and scream about these changes, but I also know an EULA is easily thrown out in court if you break a greater jurisdiction law. I really hope, for Paragon's sake, nobody has the willpower to take this to court.

I support the idea of making all procs PPM.

I do not support the idea of ludicrous caps that dynamically change the game.

I do not support 'subtle, accidental' Bait and Switch.


PS: I am also neeeever buying an IO off the Paragon Market again. Too subject to be randomly nerfed and the value going down. Yay for useless Mako's Bite procs.

You really need to refund these, Paragon. All sales are final is one thing, laughing at your player base because design made a boo boo is not kosher.

If absolutely NOTHING else, the Paragon Market versions could have a small advantage by having a slightly higher "proc cap" or whatever the heck. I don't know. I do know Stalkers are going to be screwed and the "Working as Intended" Stalker ATO proc will suffer for this.

That is a pretty nice bait and switch for anyone who purchased Super Packs specifically for that proc.
I think perhaps this a bit of an overreaction. I severely doubt that the EULA would lose in court. How are you going to argue you bought something in a game that changes all the time expecting it to always function the same? Especially when you specifically agreed to something that warns the content you pay for can be modified or removed at any time.

Quote:
Originally Posted by Kyriani View Post
It certainly feels like a bait and switch... get us to buy something by having it temporarily be something we want and then change it into something we would never have paid for. If bait and switch isn't the right term please feel free to point me to the term that adequately expresses what is going on here.

And as for fraud... it certainly feels like I've been defrauded

defraud [dɪˈfrɔːd]
vb
(Law) (tr) to take away or withhold money, rights, property, etc., from (a person) by fraud; cheat; swindle

I've been sold a tonic that worked for a few days but then stops working once the vendor has gotten my money.

I don't deny them the right to change things. I do however take issue with being denied my right to return said product for a refund.

If a refund is simply not doable then grandfather existing SBE Procs and sell only the "new and *sarcasm* improved" SBE Procs in the store from here on out. If this happens without customer recourse it's a crime.

If they refuse to refund me my points I'll simply stop my subscription until the point total + what I lose from my VIP bonus missing months as a subscriber (which I think should be able 4 months to break even). My vet status is enough that I won't miss much if anything and I'll deny them my patronage and dollars. If I can't make them see reason one way I'll show my displeasure by speaking with my wallet. If I cant get my refund in one fashion I'll simply TAKE IT in another.
Well, you can complain and whine about it if you want. I'm still happy I bought SBEs because they are attuned and I didn't have to waste hours buying and crafting them. For that same reason, I'll still buy them in the future. I'll probably even buy some purple sets just so I have more influence to spread around on characters that aren't my main.


@Rorn ---- Blue Baron ---- Guardian

 

Posted

A quick point, Vauluur, being attuned does nothing for procs. They function based on character level, not enhancement level.


@Draeth Darkstar
Virtue [Heroes, Roleplay], Freedom [Villains], Exalted [All Sides, Roleplay]
Code:
I24 Proc Chance = (Enhanced Recharge + Activation Time) * (Current PPM * 1.25) / 60*(1 + .75*(.15*Radius - 0.011*Radius*(360-Arc)/30))
Single Target Radius = 0. AoE Non-Cone Arc = 360.

 

Posted

I agree with Uber here..anything I see them come out with that seems 'too good' I regard as subject to change. That said..the awful awful handling of the Performance Shifter change, specifically saying THAT would be changed, and NOT the other SBE procs..just rubbish.

I like the idea that the store ones would be a little better, even if it seems pay to win. But hey..they paid..they should get something.

I also agree with a 90% cap for procs. Come on guys, stop being greedy..its all in the name PROC. Having it go off every single time doesnt make it a proc.


 

Posted

The situation with store bought procs is different from making changes to Beam Rifle. There is no alternative Beam Rifle set you can earn in-game with slightly different stats. So people aren't buying Beam Rifle from the market primarily because they like the slight differences in stats.

As for me, I understand the need for store bought procs equaling in-game procs, but I've come to realize that I like having a choice between procs. One fixed rate to compensate for fast recharging and wide AoE powers' low DPS, another PPM to compensate for slow recharging powers' situational usefulness. All very zen and balanced.

Has anyone explored the "all of the above" solution? That is, both a fixed rate and a PPM proc in-game, and the same fixed rate and PPM procs on the market?


 

Posted

......Big shock here.


Don't I know you???

 

Posted

Quote:
Originally Posted by Vauluur View Post
I think perhaps this a bit of an overreaction. I severely doubt that the EULA would lose in court. How are you going to argue you bought something in a game that changes all the time expecting it to always function the same? Especially when you specifically agreed to something that warns the content you pay for can be modified or removed at any time.
It's a common misconception that a EULA can hold up in court if it breaks better business laws and statures. For some reason it's also thought that if an EULA has a hidden text stating the developers can come to your house and commit murder with out repercussion, that it's fine because it's an EULA.

EULA's aren't never thrown out of court if a greater law is broken. Thus, IF one is, I hope nobody figures it out.


 

Posted

Game balance is king.


 

Posted

Quote:
Originally Posted by Agent White View Post
Game balance is king.
Right next to the true ruler of the land, profit.


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Posted

Quote:
Originally Posted by Reppu View Post
It's a common misconception that a EULA can hold up in court if it breaks better business laws and statures.
If forums are any indicator, it's far more common a misconception that this is what happens all the time, and that it will happen in their favor whenever something they don't like is covered by an EULA. Or rather, perhaps, that anything they don't like is actually a crime.

There's lots of crummy ways to treat customers that aren't illegal. The usual extent of the penalty is that those customers go away. If you're crummy enough, you lose more from doing that than you make by being crummy. If you're not that crummy, life goes on.


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Posted

Quote:
Originally Posted by Synapse View Post
Hi All,

I wanted to reach out to you all to let you know that we're aware of your concerns regarding procs per minute versus IO static proc chances. In some situations the procs per minutes on store bought enhancements (SBEs) are superior to those in IOs. I've read through your feedback and understand your concerns. We have a course of action we'd like to take for Issue 24. The changes we're going with are:

1) All IO procs will have their flat percentage chance to trigger updated to use Procs Per Minute.
2) Proc chance will cap at 90%. This means that there is always a small chance for the proc to not trigger even if slotted into a power that would previously guarantee a proc.
3) Procs Per Minute will use modified recharge instead of base recharge. The reason for this is that the whole idea of Procs Per Minute goes right out the window when we keep the base recharge even though that value can be dramatically altered.
4) To compensate for this, the Procs Per Minute on all enhancements will be increased.

The goals of this change would be to create a strong level of parity between IOs and Store Bought Enhancements (in fact they'll be identical proc wise) and reduce the impact that the initial implementation of the PPM mechanic had on gameplay. Your feedback is very important to us so I wanted to see how the community feels about these potential changes.

I think it's important to stress that the overall impact to gameplay this will have on existing PPM enhancements will be small. That said players will notice a small performance hit at very high levels of recharge. The balancing point for the increased procs per minute rates will be based upon a reasonable level of recharge. That amount will likely change through beta testing. You'll all have a chance to play test this on the beta servers in the not so distant future.

Best Regards,
Phil "Synapse" Zeleski
If I might suggest leaving it be. They are working as intended, no balancing is required in this department. So far, the posts above, and below (eventually) have indicated distaste for these changes.


 

Posted

Quote:
Originally Posted by UberGuy View Post
If forums are any indicator, it's far more common a misconception that this is what happens all the time, and that it will happen in their favor whenever something they don't like is covered by an EULA. Or rather, perhaps, that anything they don't like is actually a crime.

There's lots of crummy ways to treat customers that aren't illegal. The usual extent of the penalty is that those customers go away. If you're crummy enough, you lose more from doing that than you make by being crummy. If you're not that crummy, life goes on.
I'm too lazy to even begin to study law in detail, so my stance is "Never buying IO's off the Paragon Market EVER again".

Speaking with my money.


 

Posted

Making every proc PPM sounds kinda good, except for short recharge powers.

Doing what equates to a massive nerf to people with high recharge rates (pretty much everyone who uses IOs ever) sounds...real bad. People who found themselves performing well will now find themselves remaking their builds.

Can't say I'm pleased with this overall.


 

Posted

Quote:
Originally Posted by Kyriani View Post
That might be true but changing a product after payment is accepted, with no option to return said product for a refund is wrong plain and simple.
If you were actually buying a tangible product, I would agree. You are not. Enhancements obey the rules of the game, and the rules are subject to change. All enhancements, no matter their source. There are no exceptions to the game balancing processes of the game. Everyone should know that, because they are legally required to assert they are aware of the terms and conditions of the game before playing.

If this is ethically abhorrent, it would be wrong plain and simple to lie about accepting that condition of the terms and conditions of service.


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Posted

Quote:
Originally Posted by Caulderone View Post
...there should also be a minimum chance Floor at the existing proc rate.
This seems reasonable. For the existing, non store bought enhancements, keeping at least the way they currently work with the possibility of a light buff from the improved mechanics.


and
Quote:
Originally Posted by Kyriani View Post
So by dramatically changing these products we've paid for you've basically executed a bait and switch.

I know the EULA says gameplay may change etc... blah blah blahblahwaaaaa.
Seriously, that's what I read of your post. Complainin ain't helpin.


Tru
Great game while it lasts.

 

Posted

Quote:
Originally Posted by Reppu View Post
I'm too lazy to even begin to study law in detail, so my stance is "Never buying IO's off the Paragon Market EVER again".

Speaking with my money.
Yea, definitely not going to be buying IOs either...never thought it was a wise idea to begin with though either.


Don't I know you???

 

Posted

Hm. Personally, I'm not fond of the change to PPM.

I loved taking a fast recharging low damage attack and filling it up with damage procs, sometimes even skimping on normal damage slotting.

I may never again have the joy of seeing all 5 of my damage procs going off at once in Jab from superstrength. It was rare before, but with PPM reducing the proc chance, it will be a lot longer.

I guess I can understand that PPM are more balanced for various attacks, and for high-recharge vs. low recharge builds. But I'll miss mulling over if I want a damage proc in an attack, and tending towards using procs on lower-damage attacks.

If it's best for the game balance, it's for the best in the long run. But I'll miss the old way.

.


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Posted

This is quite a disappointing change. The extent of how often these procs fired was exposed a sufficiently long enough time before their release that they should have a) been corrected then or b) been delayed.

It was, perhaps, my poor assumption that store bought items should have some advantage over their counter-parts. After all, SBEs have the distinct advantage that they give their full enhancement value at max level and retain their set bonuses when exemplared to their lowest level. Is this an advantage that will be ruled out in the future as well? This sort of change makes me very dubious about making enhancement purchases and the like on the market again.