Forum maintenance postponed AGAIN.


80sBaby

 

Posted

C'mon guys. It's not like the forums are part the public face you show to people here.

And they've only been COMPLETELY borked for a month. Nobody'll notice.

And hey, who cares that you've blown off what? THREE announced maintenance windows now?

The situation has passed ludicrous, come all the way around, kicked ludicrous in the nuts and is coming up on lapping it again.

Either fix it or put up an official "We don't give a ****" announcement.



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

I absolutely understand (and share) your frustration with this, however this was, unfortunately, unpreventable.

Lineage 2 had their Free to Play launch yesterday and it's initial response has been very positive; so positive that they actually had to spin up a new shard on rather quick notice to support their concurrency. Unfortunately, it meant that this took priority over our forums maintenance, which is understandable.

Right now we're looking at the maintenance happening on Monday, however I'm not putting stake in the sand on that until I get further confirmation later on today.


Andy Belford
Community Manager
Paragon Studios

 

Posted

Quote:
Originally Posted by Hyperstrike View Post
C'mon guys. It's not like the forums are part the public face you show to people here.

And they've only been COMPLETELY borked for a month. Nobody'll notice.

And hey, who cares that you've blown off what? THREE announced maintenance windows now?

The situation has passed ludicrous, come all the way around, kicked ludicrous in the nuts and is coming up on lapping it again.

Either fix it or put up an official "We don't give a ****" announcement.
Hyperbole much?

It's an online forum for a game, not a service that takes care of an ICU or something.

The unmitigated arrogance of many of the forum regulars on these boards is what needs 'maintenance' IMO.


"The side that is unhappy is not the side that the game was intended to make happy, or promised to make happy, or focused on making happy. The side that is unhappy is the side that is unhappy. That's all." - Arcanaville
"Surprised your guys' arteries haven't clogged with all that hatred yet." - Xzero45

 

Posted

Quote:
Originally Posted by MajorPrankster View Post
The unmitigated arrogance of many of the forum regulars on these boards is what needs 'maintenance' IMO.
This deserves its own sticky.


The Paladin
Steel Canyon, Virtue
Exalted

@Paladin

 

Posted

Quote:
Originally Posted by MajorPrankster View Post
The unmitigated arrogance of many of the forum regulars on these boards is what needs 'maintenance' IMO.
I've come to find that a lot of us comics geeks and computer nerds have an irrational sense of entitlement.

Ever visit a comicbook MB (like DC?) WOW.


 

Posted

Quote:
Originally Posted by MajorPrankster View Post
Hyperbole much?

It's an online forum for a game, not a service that takes care of an ICU or something.

The unmitigated arrogance of many of the forum regulars on these boards is what needs 'maintenance' IMO.

It is however something VIP's actually pay for so yeah.

It shouldn't be left to fester without maintance.

Heck last night forum access was dire.


Brawling Cactus from a distant planet.

 

Posted

Quote:
Originally Posted by MajorPrankster View Post
Hyperbole much?

It's an online forum for a game, not a service that takes care of an ICU or something.

The unmitigated arrogance of many of the forum regulars on these boards is what needs 'maintenance' IMO.
Sorry you feel this way.

Were this some joe-blow PHPBB someplace, it wouldn't be a huge deal.

But the fact that this has been an ongoing, and escalating issue just looks bad.

Not saying I "deserve" better forums or any such self-entitled BS. I'm merely calling attention to the fact that the issues with the forums are being allowed to fester entirely too long.



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

I'm not offended--this is hilarious. At least now we know when they say, "Sorry, this is not a priority issue," we know what is.

Congratulations, Lineage II. Mom and dad like you better than City!


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

So we get to wait again, whilst yet another of NCSofts's MMO's heads down the toilet. Yay.


@FloatingFatMan

Do not go gentle into that good night.
Rage, rage against the dying of the light.

 

Posted

Quote:
Originally Posted by DumpleBerry View Post
I'm not offended--this is hilarious. At least now we know when they say, "Sorry, this is not a priority issue," we know what is.

Congratulations, Lineage II. Mom and dad like you better than City!
You're not really trying to say that a message board log-in bug should have the same priority as a F2P launch, are you?


@Golden Girl

City of Heroes comics and artwork

 

Posted

Quote:
Originally Posted by Golden Girl View Post
You're not really trying to say that a message board log-in bug should have the same priority as a F2P launch, are you?
You aren't even reading the words you're putting in my mouth. *winky*


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

Quote:
Originally Posted by Golden Girl View Post
You're not really trying to say that a message board log-in bug should have the same priority as a F2P launch, are you?
But it's not just a message board login bug.



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

Quote:
Originally Posted by DumpleBerry View Post
You aren't even reading the words you're putting in my mouth. *winky*
I'm reading that you seem to think that there should be some kind of doubt over which of the 2 things NCSoft should prioritize.


@Golden Girl

City of Heroes comics and artwork

 

Posted

Quote:
Originally Posted by Hyperstrike View Post
But it's not just a message board login bug.
What other issues are there?

Honest question because, so far, I've only dealt with the "logging in" one.



Of course, now that I've said that, I'm sure my computer will soon blow up!


 

Posted

Quote:
Originally Posted by Golden Girl View Post
I'm reading that you seem to think that there should be some kind of doubt over which of the 2 things NCSoft should prioritize.

Personly I'm thinking the guys in charge of forum maintance shouldn't also be the 'servers go poof' guys.


Brawling Cactus from a distant planet.

 

Posted

Quote:
Originally Posted by Golden Girl View Post
I'm reading that you seem to think that there should be some kind of doubt over which of the 2 things NCSoft should prioritize.
Could you be more clear with the words you are trying to attribute to me?

If you, Golden Girl, are insisting that I am drawing some kind of connection between today's forum maintenance (which was for something entirely unrelated) and the need to repurpose resources towards Lineage II after they had more server load than was expected--then you won't get that satisfaction, because that's not what I'm saying.

What I'm saying is that today is just another small footnote supporting the fact that City of Heroes itself is not a priority item. The game is not, the bugs are not, and the customers certainly are not. And much like the fifteen+ month old forum logout bug, it's been like this for quite some time.

There's absolutely NO doubt.


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

Quote:
Originally Posted by 80sBaby View Post
What other issues are there?

Honest question because, so far, I've only dealt with the "logging in" one.



Of course, now that I've said that, I'm sure my computer will soon blow up!

The wider-than-normal view of any thread while using the "heroic" skin. That was supposed to be fixed today as well as changing it so that every VIP's username would be gold by default. The log-out bug was not on the fix list.


@Winter. Because I'm Winter. Period.
I am a blaster first, and an alt-oholic second.

 

Posted

Quote:
Originally Posted by FloatingFatMan View Post
So we get to wait again, whilst yet another of NCSofts's MMO's heads down the toilet. Yay.
Lineage 1 & 2 make more money than City AND are older.


 

Posted

Quote:
Originally Posted by Winterminal View Post
The wider-than-normal view of any thread while using the "heroic" skin. That was supposed to be fixed today as well as changing it so that every VIP's username would be gold by default. The log-out bug was not on the fix list.
Oh, k.

Doesn't seem more pressing than F2P to me. Especially from a business standpoint.


 

Posted

I can cope a few more days

Edit:

You know, when the forums are fixed eventually, its going to feel wierd *starts thread asking for alternative wider threads*


@Damz Find me on the global channel Union Chat. One of the best "chat channels" ingame!

 

Posted

Quote:
Originally Posted by Hyperstrike View Post
Sorry you feel this way.

Were this some joe-blow PHPBB someplace, it wouldn't be a huge deal.

But the fact that this has been an ongoing, and escalating issue just looks bad.

Not saying I "deserve" better forums or any such self-entitled BS. I'm merely calling attention to the fact that the issues with the forums are being allowed to fester entirely too long.
Completely agree. These forums are part of the *paid* package, and there are silly bugs that gave been going on for too long.

It's a bit different than all the whining people do everytime Facebook changes something, they aren't spending money there unless they want to play the games or whatever. Yet, everyone in my wall is complaining like mad, like they were paying for it (that sidebar news feed ticker, I think only now people in Brazil got it - I've had it for a month or so and I'm in Brazil but maybe it's because I use my Facebook in English).

So well, I think that, as a paying customer, I am entitled to complain about a bug that shouldn't be so hard to circumvent (c'mon I never saw a forum so bugged and for so long, and I frequented some pretty amateurish ones - in the sense of having little people and the default theme and etc, from vbulletin to phpbb to other ones I forgot).


 

Posted

Still, either have personnel spend time setting up hardware to alleviate excessive load so that a game's servers don't implode leaving tens of thousands unable to play a game, or running maintenance to fix some annoying but hardly crippling forum bugs. Hmmm, i can see where that would be a tough call.

And while i really want to get the forum issues fixed ASAP i have to admit i would choose the server if it was my call.

*crossing fingers that Monday will finally be the day the forums get fixed* (And quite possibly broken in all new ways.)


Dr. Todt's theme.
i make stuff...

 

Posted

Quote:
Originally Posted by Schismatrix View Post
Still, either have personnel spend time setting up hardware to alleviate excessive load so that a game's servers don't implode leaving tens of thousands unable to play a game, or running maintenance to fix some annoying but hardly crippling forum bugs. Hmmm, i can see where that would be a tough call.

And while i really want to get the forum issues fixed ASAP i have to admit i would choose the server if it was my call.

*crossing fingers that Monday will finally be the day the forums get fixed* (And quite possibly broken in all new ways.)
Sure I agree. I just find it so aggravating that this has been going for so long, and on a regular vbulletin forum that requires payment for full access, not some groundbreaking html5 shenanigans website. I use the villain skin but every time I get logged out and see the bug in the Hero one I think 'I can't believe they haven't fixed this yet and people don't complain every day'.


 

Posted

Quote:
Originally Posted by Schismatrix View Post
Still, either have personnel spend time setting up hardware to alleviate excessive load so that a game's servers don't implode leaving tens of thousands unable to play a game, or running maintenance to fix some annoying but hardly crippling forum bugs. Hmmm, i can see where that would be a tough call.

And while i really want to get the forum issues fixed ASAP i have to admit i would choose the server if it was my call.

*crossing fingers that Monday will finally be the day the forums get fixed* (And quite possibly broken in all new ways.)
"Tens of thousands" of customers who aren't giving NCSoft any money at all vs hundreds of customers who ARE. They're still more important because they represent a fatter possible cash cow and they've already GOT our money.

And since when to forum development staff work on setting up game servers anyway? Totally different skill set.


@FloatingFatMan

Do not go gentle into that good night.
Rage, rage against the dying of the light.