Forum maintenance postponed AGAIN.


80sBaby

 

Posted

Quote:
Originally Posted by all_hell View Post
You forgot "accurately".
Baby steps.

The last ticket I had on this, CS apologized and tried to close my account.


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

Quote:
Originally Posted by Zwillinger View Post
Because I like to give an explanation of why things happen the way they do*. It's just how I roll.

*Whenever possible
You are better off putting him on ignore than trying to explain things to him.

Speaking of which...



 

Posted

Quote:
Originally Posted by DumpleBerry View Post
Baby steps.
The last ticket I had on this, CS apologized and tried to close my account.
Sorry, but...rflmfao


 

Posted

Quote:
Originally Posted by Thirty-Seven View Post
You are better off putting him on ignore than trying to explain things to him.

Speaking of which...
The day customer service employees start putting paying customers on ignore for ANY reason other than abusive behaviour, is the day I no longer associate with that company or any subsidiaries.

This is not an action someone like Zwil would ever consider doing.


@FloatingFatMan

Do not go gentle into that good night.
Rage, rage against the dying of the light.

 

Posted

And hero skin still not fixed...


 

Posted

Quote:
Originally Posted by Ultimus View Post
And hero skin still not fixed...
Yes, and this is my not happy face. We already had forum changes prepared and ready to go. Unfortunately a fairly serious issue popped up at the late stages of the maintenance which precipitated rolling the forum build back.

This is, as I was informed, a top priority to have addressed.


Andy Belford
Community Manager
Paragon Studios

 

Posted

Quote:
Originally Posted by Zwillinger View Post
Yes, and this is my not happy face. We already had forum changes prepared and ready to go. Unfortunately a fairly serious issue popped up at the late stages of the maintenance which precipitated rolling the forum build back.

This is, as I was informed, a top priority to have addressed.
*sighs*
Next time.


Is this one of those situations where someone wrote custom code to link the forum software to the account verification system and then moved on leaving the code largely uncommented and undocumented, and now the people dealing with it have to figure what the original coder did?


Dr. Todt's theme.
i make stuff...

 

Posted

Quote:
Originally Posted by Zwillinger View Post
Yes, and this is my not happy face. We already had forum changes prepared and ready to go. Unfortunately a fairly serious issue popped up at the late stages of the maintenance which precipitated rolling the forum build back.

This is, as I was informed, a top priority to have addressed.
Did they tell you that the new build was getting sick from being confined to the Internet, so, they brought it to a farm upstate so that it can run free and healthy with all its friend-builds?


Speeding Through New DA Repeatables || Spreadsheet o' Enhancements || Zombie Skins: better skins for these forums || Guide to Guides

 

Posted

Quote:
Originally Posted by Zombie Man View Post
Did they tell you that the new build was getting sick from being confined to the Internet, so, they brought it to a farm upstate so that it can run free and healthy with all its friend-builds?
But that would mean it would be living with my first dog and the puppy we adopted but couldn't stay and...waaaaaaiiiit a minute.


Andy Belford
Community Manager
Paragon Studios

 

Posted

Quote:
Originally Posted by Schismatrix View Post
*sighs*
Next time.


Is this one of those situations where someone wrote custom code to link the forum software to the account verification system and then moved on leaving the code largely uncommented and undocumented, and now the people dealing with it have to figure what the original coder did?
Something like that.


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In one little corner of the universe, there's nothing more irritating than a misfile...
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Posted

Quote:
Originally Posted by Schismatrix View Post
*sighs*
Next time.


Is this one of those situations where someone wrote custom code to link the forum software to the account verification system and then moved on leaving the code largely uncommented and undocumented, and now the people dealing with it have to figure what the original coder did?
This surprises you how?

-------------

Zwillinger, please suggest to the people in charge to enact a scorched-earth policy where the forums are separated from the game accounts (entirely) and put back up with no add-ins.

Put the character copy tool in the account management (in or out of game).

Require a separate login to the forums, not the same as the game account.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

Quote:
Originally Posted by Snow Globe View Post
Zwillinger, please suggest to the people in charge to enact a scorched-earth policy where the forums are separated from the game accounts (entirely) and put back up with no add-ins.

Put the character copy tool in the account management (in or out of game).

Require a separate login to the forums, not the same as the game account.
Actually, just throw the boards away entirely, and create a City of Heroes subforum under the Lineage II boards. Those boards appear to run the same version of vBB we do, and while they seem to have had their own issues with vBB at times, my preliminary testing suggests their boards seem to work just fine. So apparently there's a bug in vBB that makes it specifically incompatible with City of Heroes. How astronomically unlucky for us.

The obvious solution is therefore, since L2 is now f2p, all City of Heroes players should just make Lineage II accounts, make Lineage II forum accounts, and NCSoft should just let us use a subset of those boards.

No, I'm deadly serious.


[Guide to Defense] [Scrapper Secondaries Comparison] [Archetype Popularity Analysis]

In one little corner of the universe, there's nothing more irritating than a misfile...
(Please support the best webcomic about a cosmic universal realignment by impaired angelic interference resulting in identity crisis angst. Or I release the pigmy water thieves.)

 

Posted

Quote:
Originally Posted by Arcanaville View Post
Actually, just throw the boards away entirely, and create a City of Heroes subforum under the Lineage II boards. Those boards appear to run the same version of vBB we do, and while they seem to have had their own issues with vBB at times, my preliminary testing suggests their boards seem to work just fine. So apparently there's a bug in vBB that makes it specifically incompatible with City of Heroes. How astronomically unlucky for us.

The obvious solution is therefore, since L2 is now f2p, all City of Heroes players should just make Lineage II accounts, make Lineage II forum accounts, and NCSoft should just let us use a subset of those boards.

No, I'm deadly serious.
I know you may be serious about this but I just almost choked on my drink at the idea .


 

Posted

Quote:
Originally Posted by Arcanaville View Post
Actually, just throw the boards away entirely, and create a City of Heroes subforum under the Lineage II boards. Those boards appear to run the same version of vBB we do, and while they seem to have had their own issues with vBB at times, my preliminary testing suggests their boards seem to work just fine. So apparently there's a bug in vBB that makes it specifically incompatible with City of Heroes. How astronomically unlucky for us.
Why am I *so* not surprised to find this out? City is the redheaded stepchild of NCsoft.


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Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

Quote:
Originally Posted by Aggelakis View Post
Why am I *so* not surprised to find this out? City is the redheaded stepchild of NCsoft.
Only if you use the villain skin.


De minimis non curat Lex Luthor.

 

Posted

Quote:
Originally Posted by Arcanaville View Post
...Those boards appear to run the same version of vBB we do, and while they seem to have had their own issues with vBB at times, my preliminary testing suggests their boards seem to work just fine. So apparently there's a bug in vBB that makes it specifically incompatible with City of Heroes. How astronomically unlucky for us....
From my understanding in talking to the individual CM's for Aion and L2, they also suffer from the random log out issue.


Andy Belford
Community Manager
Paragon Studios

 

Posted

Quote:
Originally Posted by Schismatrix View Post
*sighs*
Next time.


Is this one of those situations where someone wrote custom code to link the forum software to the account verification system and then moved on leaving the code largely uncommented and undocumented, and now the people dealing with it have to figure what the original coder did?
And throw in a "And your little character copy tool, too! <cackle>"


Speeding Through New DA Repeatables || Spreadsheet o' Enhancements || Zombie Skins: better skins for these forums || Guide to Guides

 

Posted

Quote:
Originally Posted by Bosstone View Post
Only if you use the villain skin.
It's the hero skin that's broken, dude.

(Though skin doesn't matter to the logout bug.)


Paragon Wiki: http://www.paragonwiki.com
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Mids Hero Designer: http://www.cohplanner.com
Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

Quote:
Originally Posted by Zwillinger View Post
From my understanding in talking to the individual CM's for Aion and L2, they also suffer from the random log out issue.
Interesting: Lineage II's boards haven't randomly logged my browser out yet. CoH's boards do so consistently.


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In one little corner of the universe, there's nothing more irritating than a misfile...
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Posted

Quote:
Originally Posted by Arcanaville View Post

haha, I'll be honest and I say I've never seen that before...nice.


Reminds me of a few times in my past jobs...quite similar...


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Posted

Quote:
Originally Posted by Arcanaville View Post
Interesting: Lineage II's boards haven't randomly logged my browser out yet. CoH's boards do so consistently.
I was randomly logged out twice on the Lineage II boards the same day the GoD update came out. Didn't happen after that but I haven't spent much time there since either.


 

Posted

Quote:
Originally Posted by Arcanaville View Post
Actually, just throw the boards away entirely, and create a City of Heroes subforum under the Lineage II boards. Those boards appear to run the same version of vBB we do, and while they seem to have had their own issues with vBB at times, my preliminary testing suggests their boards seem to work just fine. So apparently there's a bug in vBB that makes it specifically incompatible with City of Heroes. How astronomically unlucky for us.

The obvious solution is therefore, since L2 is now f2p, all City of Heroes players should just make Lineage II accounts, make Lineage II forum accounts, and NCSoft should just let us use a subset of those boards.

No, I'm deadly serious.
Apparently, everything good and sensible has been reallocated to Lineage II. By the way, I got a nice PM from the mods about this thread.

I'm sick and tired of my account not working right, my game not working right, and my forums not working right. And when I complain, I'm called names. You guys are just awesome, thanks.


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

Quote:
Originally Posted by DumpleBerry View Post
I'm sick and tired of my account not working right, my game not working right, and my forums not working right.
Sorry to only take part of your quote, but it sums up my feelings about City of Heroes exactly.

As one of my customers once told me, "Enough apologies - just fix it."


Go Team Venture!

 

Posted

But according to many other posters, customer dissatisfaction is hyperbole and whining. :/


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.