Haven't recieved my 400 points for this month yet...


Aggelakis

 

Posted

When are Paragon reward points supposed to be given? to the best of my recollection, when Freedom launched, I was given points that put me to where I should have been on Sept 1. My billing dates are on the 25th and 28th, so when those dates rolled around, I expected to see a 400 point stipend, one paragon point and one server transfer per account. All I saw was an additional server transfer.

I saw the post about the grant dates for points (which I assume is the 400), but nothing about Reward points. I must say that I am very confused with the way that this has been setup.



"Sorry bucko, but CoH and CoV are the same game." -BackAlleyBrawler
"Silly villain, CoX is for Heroes!" -Saicho

 

Posted

Apparently, we're given paragon points on the first Tuesday or Thursday after the full moon that falls on or after the equinox. Unless your billing cycle date is the 1st through the 10th in which case you add 14 days to the date and begin from there. If the total goes over 31 days you set the date to the 17th. In months with less than 31 days you do the entire calculation backward assuming your billing cycle date lies on the 28th through the 30th. For months beginning with a vowel, it's the last Sunday of the month, provided there was no Friday the 13th.


Quote:
Originally Posted by PRAF68_EU View Post
Dispari has more than enough credability, and certainly doesn't need to borrow any from you.

 

Posted

Quote:
Originally Posted by Vega View Post
When are Paragon reward points supposed to be given? to the best of my recollection, when Freedom launched, I was given points that put me to where I should have been on Sept 1. My billing dates are on the 25th and 28th, so when those dates rolled around, I expected to see a 400 point stipend, one paragon point and one server transfer per account. All I saw was an additional server transfer.

I saw the post about the grant dates for points (which I assume is the 400), but nothing about Reward points. I must say that I am very confused with the way that this has been setup.

Great. The thing that I have wanted the most is now in the store, and I can't buy enough points to get it due to "scheduled maintenance"

I'm not liking this system so far. It has taught me one thing though, no more impulse buys. I'm done spending extra money.



"Sorry bucko, but CoH and CoV are the same game." -BackAlleyBrawler
"Silly villain, CoX is for Heroes!" -Saicho

 

Posted

K, October 4th. My billing date was October 2nd and I am yet to receive my 400 points.



Bad Voodoo by @Beyond Reach. Arc ID #373659. Level 20-24. Mr. Bocor has fallen victim to a group of hooded vigilantes who have been plaguing Port Oakes, interfering with illegal operations and pacifying villain's powers. He demands that revenge is taken on these miscreants and his powers are returned! You look like just the villain for the job. Challenging.

 

Posted

Quote:
Originally Posted by Aggelakis View Post
Let's say your billing date is October 5.

1. Sever Transfers are awarded on the first of the month. (i.e. October 1)
2. Paragon Points are awarded on your billing date (i.e. October 5) - however, Freedom launch was frontloaded with extra PP, so if your account was active during launch, you got extra PP. Therefore, if your billing date is before October 11 (according to a GM), you won't get your PP until October 11
3. Paragon Reward Tokens are awarded at the end of your billing month (i.e. November 4)

Yes, this means that anyone whose billing date is October 1 through October 10, you won't get your PP until October 11.

Yes, that means the rewards are all on a different award date. Yes, that is kind of dumb.
Re-posting this because people still seem to be confused.


Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

Quote:
Originally Posted by Vega View Post
When are Paragon reward points supposed to be given? to the best of my recollection, when Freedom launched, I was given points that put me to where I should have been on Sept 1. My billing dates are on the 25th and 28th, so when those dates rolled around, I expected to see a 400 point stipend, one paragon point and one server transfer per account. All I saw was an additional server transfer.

I saw the post about the grant dates for points (which I assume is the 400), but nothing about Reward points. I must say that I am very confused with the way that this has been setup.
There is no such thing as "reward points". There are "Paragon Points" (which VIPs get 400 or 550 of each month, and are otherwise purchasable) and there are "Reward Tokens" (which VIPs get 1 each month, and a few other options).

Points and tokens. Two separate things. Cleaning up our language is the first step to not confusing ourselves or each other.


Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

Quote:
Originally Posted by Aggelakis View Post
There is no such thing as "reward points". There are "Paragon Points" (which VIPs get 400 or 550 of each month, and are otherwise purchasable) and there are "Reward Tokens" (which VIPs get 1 each month, and a few other options).

Points and tokens. Two separate things. Cleaning up our language is the first step to not confusing ourselves or each other.

Thank you very much for your corrections. I assume that you knew exactly what I was talking about and are attempting to be snarky.

Quote:
I expected to see a 400 point stipend, one paragon point and one server transfer per account. All I saw was an additional server transfer.
That is fine. It does not change the fact that my TOKENS have not been awarded and there is no where to find out. If you click the stickied post, there are links to dead pages.



"Sorry bucko, but CoH and CoV are the same game." -BackAlleyBrawler
"Silly villain, CoX is for Heroes!" -Saicho

 

Posted

Quote:
Originally Posted by Vega View Post
Thank you very much for your corrections. I assume that you knew exactly what I was talking about and are attempting to be snarky.
Yes, I knew what you were talking about, but NO, I was NOT posting to be snarky. I legitimately do think we need to clean up our language. I have seen a *LOT* of confusion because of people calling things by the wrong name. Especially PP and PRT, because they launched at the same time, and because they are awarded for free to VIPs...so people are confused about keeping them separate. Cleaning up our language means less confusion, which is exactly what I said.

Quote:
That is fine. It does not change the fact that my TOKENS have not been awarded and there is no where to find out. If you click the stickied post, there are links to dead pages.
And if you looked at the post above the one that you quoted, I already explained why you don't have your token - because they're awarded at the END if your subscription month, not your billing date - and PPs - because of Freedom's frontloaded PP, you'll get it later in October (but November will be normal, on your billing date).

BTW, you didn't get your server transfer token on your billing date, just noting. You got it on October 1, along with every other VIP.


Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

Quote:
Originally Posted by Aggelakis View Post
Re-posting this because people still seem to be confused.
I notice the post that you linked containing the GM information has been removed by a moderator. So that's handy.
Some other official information would be nice because this system is still clear as mud, with information that might be true but it also might not be is scattered around here and there but only if you regularly read the forums. Hint: this is not the correct method for communicating to customers.


 

Posted

Quote:
Originally Posted by Vega View Post
That is fine. It does not change the fact that my TOKENS have not been awarded and there is no where to find out. If you click the stickied post, there are links to dead pages.
Currently tokens are being awarded only at the end of the month play period and are being awarded based on playtime, not subscribed time. Basically, no one should get new tokens before Oct 14 (a month after release), but beyond that it's a random guess as to which day it will come on.

I'm betting that there are plenty of people who can prove this post false, but this is how it is being explained by support.


 

Posted

Quote:
Originally Posted by rsclark View Post
Currently tokens are being awarded only at the end of the month play period and are being awarded based on playtime, not subscribed time. Basically, no one should get new tokens before Oct 14 (a month after release), but beyond that it's a random guess as to which day it will come on.

I'm betting that there are plenty of people who can prove this post false, but this is how it is being explained by support.
I don't really care about the token, but I would love to have my points.


Types of Swords
My Portfolio

 

Posted

The whole system is a bit screwy. Last week I still had no server transfer tokens, and then yesterday I saw that I now had two of them, which I think is still incorrect. I had enough points in the market to get the Ray gun set and the rocket sled, but nothing else.


My memory's not as sharp as it used to be.
Also, my memory's not as sharp as it used to be.

"The tip of a shoelace is called an aglet, its true purpose is sinister." The Question

 

Posted

Ok, so I understand how people who started their accounts last month didnt get their points for this month, but my account has been active for 6 months or so, I was billed on Oct, 2. 3 days later, I still dont have my points.
Now, if this was somehow explained in an earlier post, I humbly appologize as I didnt read ALL of the posts in this thread, but skimming through it, I didnt see and thing about that, thought I may have missed it.


*Ok, fully read the post and I understand...Understanding is half the battle*


I hate all this terrorist business. I used to love the days when you could look at an unattended bag on a train or bus and think to yourself.... I'm going to take that.

 

Posted

Quote:
Originally Posted by Winterminal View Post
If I remember correctly, the billing cycle still "renews" on a monthly basis, and while you'll have 60 days pre-paid, you will get 400 points on the day that the new time card becomes active, then another 400 points a month later. For example, your new time card activates October 3rd. You get 400 points then, and 400 points again on November 3rd.
Quote:
Originally Posted by Forbin_Project View Post
Same applies to 3 month, 6 month, and 1 year subs.
Thanks for the explanation. I'm just getting a chance to read this. Been very busy lately.


 

Posted

Quote:
Originally Posted by Zyphoid View Post
It has been 3 days since my renewal date, and no points. Has anyone had any luck?
Ditto.


The City of Heroes Community is a special one and I will always look fondly on my times arguing, discussing and playing with you all. Thanks and thanks to the developers for a special experience.

 

Posted

I won't know until the 28th... or so.

--NT


They all laughed at me when I said I wanted to be a comedian.
But I showed them, and nobody's laughing at me now!

If I became a red name, I would be all "and what would you mere mortals like to entertain me with today, mu hu ha ha ha!" ~Arcanaville

 

Posted

Quote:
Originally Posted by EvilGeko View Post
Ditto.
According to Zwillinger, anyone with dates before the 11th will get them on the 11th, and over the next few months it should line up exactly with your date.

Dates after the 11th should work.


Quote:
Originally Posted by Hyperstrike View Post
English does not borrow from other languages. English follows other languages down dark alleys, hits them over the head, and rifles through their pockets for loose grammar.

 

Posted

Quote:
Originally Posted by Forbin_Project View Post
2 days ago was Sept 28. It's Oct 1. You still have 27 days before you get your points.



http://boards.cityofheroes.com/showp...9&postcount=27


The devs told us back in July that the Paragon Points would be awarded on our accounts billing date.
My billing date is the 8th.. it's the 8th of Oct, no Token, no Points.. explain that please?



Dark Energon, Founder of the Freedom Legion SG on Guardian server.
(SG founded on 12-08-'09, Top100: 08-17-'10, Top50: 12-23-'10, Top25: 12-11-'11)
Crab Spider Nephila on Titan Tracker
Weekly events on Guardian: W.A.V.E. & FNFN

 

Posted

Quote:
Originally Posted by Dark Energon View Post
My billing date is the 8th.. it's the 8th of Oct, no Token, no Points.. explain that please?
Read the post right above yours.


 

Posted

Quote:
Originally Posted by Dark Energon View Post
My billing date is the 8th.. it's the 8th of Oct, no Token, no Points.. explain that please?
Community Digest is your friend. An announcement was made about this on October 5.

Here's a link to the Discussion thread.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Quote:
Originally Posted by ZephyrWind View Post
According to Zwillinger, anyone with dates before the 11th will get them on the 11th, and over the next few months it should line up exactly with your date.

Dates after the 11th should work.
Ok, I'm starting to get annoyed now. I renewed my account on October 2nd. Today is the 11th, and I still haven't gotten my points for this month. I'm going to be extremely POed if it turns out I can't get my October points until I pay for November.

If I would have known they were going to be this stingy on giving us the points they said they were going to give us, I wouldn't have bothered spending as much as I did, because now I don't have enough for the things I was planning on getting with this month's allotment.
So far, I am really not liking what I've seen so far with this ridiculous points system.


Two wrongs don't make a right. However, three rights make a left.

L00k, w3'r3 r3f0rmed! W3'v3 g0t l1v3s n0w, 4nd 1'm 4 buz1n3ss Pwnz0r! -Reformed Freak Proprieter

Seek. Find. Rularuu.
Target. Destroy. Rularuu.
Go. Hunt. Kill Skuls. Rularuu.

 

Posted

Quote:
Originally Posted by EvilGeko View Post
Ditto.
Double-Ditto.
I renew today and no token (which I really want, to get next piece of Celestial Armor) and no 400 Paragon Points either...I tried finding my veteran rewards on my account page but nothing to be done there either as it no longer lists your next veteran award since the changeover.


Questions about the game, either side? /t @Neuronia or @Neuronium, with your queries!
168760: A Death in the Gish. 3 missions, 1-14. Easy to solo.
Infinity Villains
Champion, Pinnacle, Virtue Heroes

 

Posted

Quote:
Originally Posted by Large_Man View Post
Ok, I'm starting to get annoyed now. I renewed my account on October 2nd. Today is the 11th, and I still haven't gotten my points for this month. I'm going to be extremely POed if it turns out I can't get my October points until I pay for November.

If I would have known they were going to be this stingy on giving us the points they said they were going to give us, I wouldn't have bothered spending as much as I did, because now I don't have enough for the things I was planning on getting with this month's allotment.
So far, I am really not liking what I've seen so far with this ridiculous points system.
First, did your account roll over, or did you come back after a period of inactivity? I think the two situations are handled differently in terms of points, not sure though...

As for them being stingy, they are not. It is still the 11th, and we really cannot complain until the clock passes 11:59pm PDT. Accounts roll over at the exact time you activated the account. So if you activated at 8:34pm, you won't receive your points today until 8:34pm.

There was an error which occurred with the launch of the Head Start last month, when they awarded everybody their September stipend at once. Apparently, the result of that error is that anyone with a rollover/renewal date between the 1st and 11th of the month is receiving their October points on the 11th, and will gradually return to their actual rollover date over the next couple months. (i.e. as your date is on the 2nd, next month you may receive your points about the 7th or so.) We do not know why it has to be gradually returned, or what caused it, but that's the situation.

Quote:
Originally Posted by Neuronia View Post
Double-Ditto.
I renew today and no token (which I really want, to get next piece of Celestial Armor) and no 400 Paragon Points either...I tried finding my veteran rewards on my account page but nothing to be done there either as it no longer lists your next veteran award since the changeover.
We were informed that Reward Tokens are rewarded at the end of the billing period, rather than the rollover date. So with today being your renewal, you will receive this period's reward token on November 10th.


@Winter. Because I'm Winter. Period.
I am a blaster first, and an alt-oholic second.

 

Posted

No points here, either. I've sent in a ticket, I wonder what the new excuse is.