Premium Players get less than expected!


Ad Astra

 

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Originally Posted by seebs View Post
How many character slots would I get if I reverted to premium? Would I get all the character slots I currently have? No? OH NO THEY ARE NOT GIVING ME SOMETHING I PAID FOR. Whatever. It's been pretty clear all along.

Actually you would keep all the slots you've paid for.

Unlike Alpha slot access, which advertised as part GR but only removed just before the expansion launched, a long time after people had already bought it.


Brawling Cactus from a distant planet.

 

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Originally Posted by rian_frostdrake View Post
lucky me, i have a copy of the gr box, read the whole thing, its not on there. can you post a shot of the advertisement where incarnate content is specified as included please?

I'll look to see if it's still archived on the forums or not. You have to remember for many players (aka anyone not in the USA) online purchase through the NCSoft store was the only possible method of purchase.


Brawling Cactus from a distant planet.

 

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Originally Posted by Golden Girl View Post
Incarnate access is VIP only - that's not changing, so this thread is totally pointless
Not necessarily. There have been cases in the past where the player-base has asked for something / demanded something resulting in that something coming to pass. Major case in point being power-customization.

What we can do now, as players, is at least voice our opinions here, where Paragon Studios staff can easily collect and collate the posted information.

That way the next time NCSoft-Korea holds a business meeting and starts to ask Mr. Miller questions about players leaving the game; about the lack of sustained sales in the Paragon Market; or why there was a sudden drop-off in VIP's; Mr. Miller has a nice set of print-outs on hand detailing what the players think and said.

Will that result in a change of direction?

I don't know. Again, I'm assuming that Mr. Miller and other Paragon Studios staff are not calling the shots here. He (Mr. Miller), nor any of the other Paragon Studios staff for that matter, look like they've sustained massive injuries to the head so I'm not inclined to think their responsible for the questionable positioning of content access.


 

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Originally Posted by CactusBrawler View Post
The dev's ****** up, what they said would happen didn't. It happens some times, though if enough people point it out then they might give access to the Alpha slot, which was part of GR at least until once again the devs ****** up.
Alpha slot access would make me very happy.


 

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oh i got it online, it was preferable since pre ordering got you the 2 power sets. They advertised a "sneak peek" of the incarnate system, as a bonus, not the full alpha, not trial access, as the components came only from existing tf content, not the remiel arc, and certainly not the full incarnate system. the sneak peek was advertized as a bonus, much like the head start on pistols and demon summoning. prems dont get that either, and if you recall, the alpha slot was pulled because of player feedback..i.e. they listened to the playerbase, not because they "@#$%ed up"


 

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Originally Posted by Gemini_2099 View Post
Even a VIP that has not purchased GR does not have access to Incarnate content.

GR is the gateway to Incarnate content which is why you must purchase GR for Incarnate content.

Why people argue otherwise I do know?
Incorrect.
GR is no longer even offered by NCSoft. It is part of the VIP Starter Kit.
Sure, you can still buy it from a retailer and receive a free month subscription, but even if you have only the DvD Edition, as soon as you subscribe the patch will give you Going Rogue.


 

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Originally Posted by CactusBrawler View Post
That's pretty much what I'd say as well.

Pretty sure companies are meant to honour their advertising, even if said advert was a mistake.
Works for me.


 

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Originally Posted by je_saist View Post
That way the next time NCSoft-Korea holds a business meeting and starts to ask Mr. Miller questions about players leaving the game; about the lack of sustained sales in the Paragon Market; or why there was a sudden drop-off in VIP's; Mr. Miller has a nice set of print-outs on hand detailing what the players think and said.
What makes you think that's going to happen?


 

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Originally Posted by Feycat View Post
What makes you think that's going to happen?
Sai's not happy with some of the Paragon Market prices so he/she's been all about the dooooooooooooom.


<:[ shark goes nom nom nom ]:>
[QUOTE=theOcho;3409811]As to the REAL reason I'll be leaving, I'm afraid it is indeed because Tamaki Revolution dc'd on me during a RSF.[/QUOTE]

 

Posted

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Originally Posted by Golden Girl View Post
Incarnate access is VIP only - that's not changing, so this thread is totally pointless
So are your posts, yet you keep posting...


 

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Thanks for the chuckles, people.

Srsly.


 

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I may save on typing and just use this from now on.


'I don't like the look of it at all,' said the King: 'however, it may kiss my hand if it likes.'
'I'd rather not,' the Cat remarked.
'Don't be impertinent,' said the King, 'and don't look at me like that!' He got behind Alice as he spoke.
'A cat may look at a king,' said Alice.

 

Posted

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Originally Posted by CactusBrawler View Post
Actually you would keep all the slots you've paid for.

Unlike Alpha slot access, which advertised as part GR but only removed just before the expansion launched, a long time after people had already bought it.
Kinda like getting a super price on a condo IF you buy it pre-construction? LOTS of ways to lose your shirt, that way.


 

Posted

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Originally Posted by CactusBrawler View Post
Actually you would keep all the slots you've paid for.

Unlike Alpha slot access, which advertised as part GR but only removed just before the expansion launched, a long time after people had already bought it.
It was originally going to launch alongside GR, but it wasn't part of GR. The incarnate system at launch was more a CoH/CoV system than a GR system. It was tied to existing content (CoH/V TFs and SFs) and was not part of the 1-20 content that GR. Don't care if you wanted that 1-20 content, but that's what GR was. That they gated access to the content behind owning GR is no different than gating access to the 20+ alignment system. That system requires GR, but is not part of GR. The praetorian alignment system is part of GR, and you can access it if you bought GR, but that doesn't give you access to the other system automagically.


Murphys Military Law

#23. Teamwork is essential; it gives the enemy other people to shoot at.

#46. If you can't remember, the Claymore is pointed towards you.

#54. Killing for peace is like screwing for virginity.

 

Posted

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Originally Posted by seebs View Post
No.

There is an Arby's near my home town, but it is too far to walk. You HAVE to have a car to go to Arby's. However, that does not mean that by buying a car you are buying Arby's.

You were buying a prerequisite for that access; getting a prerequisite for something isn't the same as getting that thing.
Most terrible analogy ever. What your describing would be like going to Arbys and them not serving you cause you don't have a vehicle. You don't need a car to go to Arbys just a way to get there ie friend drives ya, bike, or walk just cause you think it's to far doesn't mean most do.

Anyway this is pointless and I said it twice already.

false advertising isn't cool MMKay


 

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The incarnate system is not listed on the box nor is Going Rogue a continued requirement. Now you must be VIP to access it. It is the main distinction between premium and VIP.

They were going to offer a sneak peak at the incarnate system with Going Rogue. That is all and then they pulled it based on player feedback, not marketing. Sneak peak does not mean it was going to be part of it or inclusive with it if you bought the product.

If you want a lifetime subscription please go find another game that offers such. The fact that this subject keeps popping back up on the forums is ridiculous when the advertising for Freedom stated, all along, you needed to be VIP to access the incarnate system.

Now, I'm all for giving limited access (subscription like IOs) if VIPs get something to compensate for losing something we should have unique access to.


 

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Originally Posted by TamakiRevolution View Post
Sai's not happy with some of the Paragon Market prices so he/she's been all about the dooooooooooooom.
I'm unhappy with a lot of them too. That doesn't mean I think the game's going to crash. The history of this kind of hybrid model is a big BOOST in monetary input for the studio, not a decrease. I played another game that went F2P in almost this same way (a search of my posts would make it clear which one) and despite the fact I think it was HORRIBLY implemented and have never spent a dime on it since it happened, profits went way up.

I think Freedom was implemented in a very good way, and I've already dropped almost $100 on the game since it went live, even though I think lots of the prices are out of whack. :P


 

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Originally Posted by Lucky666 View Post
What your describing would be like going to Arbys and them not serving you cause you don't have a vehicle.
Which will happen if you walk up to the drive-through window. I'm just saying.


'I don't like the look of it at all,' said the King: 'however, it may kiss my hand if it likes.'
'I'd rather not,' the Cat remarked.
'Don't be impertinent,' said the King, 'and don't look at me like that!' He got behind Alice as he spoke.
'A cat may look at a king,' said Alice.

 

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Originally Posted by Aneko View Post
Which will happen if you walk up to the drive-through window. I'm just saying.
Actually, I've gone through the drive-through on rollerblades lots of times.

It's not really an applicable analogy to the discussion either way, but just sayin'


 

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Originally Posted by Samuel_Tow View Post
Read what I said again - customers shouldn't be put in a position of having to read the fine print and spot the catch in a document that's intended to inform. Well-written documentation should lead people to infer what it is the documentation is trying to say anyway. Badly-written documentation leads people to assume things that are functionally false, and which can only be proven false by very careful reading.
I guess. I spotted it the first time I read it. Didn't seem hidden to me.

I also read the chart the Paragon included in advance to let everyone know *exactly* what would be included in each option. No one should have been surprised at the outcome.


 

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Originally Posted by Feycat View Post
Actually, I've gone through the drive-through on rollerblades lots of times.

It's not really an applicable analogy to the discussion either way, but just sayin'
That's more of an individual store policy. I've worked at places that flat out refuse to serve drive thru customers unless they were in/on (for motorcycles) a motor vehicle. They wouldn't even cut people on bicycles slack. One place even had a sign posted outside the window that said "No walk up service. Customers using the drive thru must be inside a motor vehicle."


 

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Oh bugger, does this mean that because i have 8 character slots used on one server, and although i have bought CoH, CoV, GvE and GR i will loose access to 4 of them if i unsub?

Its even worse in that I lose access to my main character because they are a controller unless i pay for them....


DAMMIT NCSOFT GIVE ME WHAT I PAID FOR FOR FREE

/sarcasm


 

Posted

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Originally Posted by Lucky666 View Post
false advertising isn't cool MMKay
Only there hasn't been any false advertising. Just a few consumers with entitlement issues.


 

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Originally Posted by Forbin_Project View Post
That's more of an individual store policy.
More to the point, it's an individual store's individual insurance company's policy. A lot of outfits that insure retail establishments don't want to spend time talking to your lawyers because you rocked up to the drive-thru on foot and some coked-out d-bag in a Hummer ran you over, so they tell their policyholders, "Don't let people do that."


 

Posted

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Originally Posted by Feycat View Post
Actually, I've gone through the drive-through on rollerblades lots of times.

It's not really an applicable analogy to the discussion either way, but just sayin'
Try going through the drive-through of any 24-hour fast-food joint with a tractor/trailer. Yep. Park it. They WILL serve you on foot. Well, maybe not. Insurance is a real issue. Many managers won't want to lose the business, though and most regular hourly employees won't care about insurance if they think it's easier to just serve you rather than argue.