Discussion: Extended Live Server Maintenance - Thursday, September 22, 2011


Aggelakis

 

Posted

The Live European and North American City of Heroes servers will be taken offline for necessary hardware upgrades on Thursday, September 22, 2011.

Start Time: 1:30 a.m. PDT / 4:30 a.m. EDT / 9:30 a.m. BST / 10:30 CEST
Expected Duration: 12 hours
Expected Finish Time:1:30 p.m. PDT / 4:30 p.m. EDT / 9:30 p.m. BST / 22:30 CEST

This maintenance is to preform necessary upgrades to the City of Heroes server infrastructure.

We apologise for the inconvenience and thank you for your patience! There will be a UStream cast starting at 8:00am PDT (11am EDT; 4pm BST; 17:00 CEST), which will run until the servers are back up!


Kevin Callanan
Community Specialist
Paragon Studios

 

Posted

12 hours...?


 

Posted

jeebus, 12+ hours? thats one heck of a long maintenance lol


 

Posted

Another day of not being able to play this is now getting beyond a joke


Prof Radburn controller,Celtic Ice Maiden,blaster,Miss Knockout scrapper,Mistress Davina controller,Stone Hart,tank Split Personality PB.Queen Lostris controller,Fridgid Mary blaster,Shocking Fire blaster Future Elfling defender, Little Weed controller,Capo Angelo MM, Commander Buzzsaw MM, Justice Tank tank all 50,s

 

Posted

Wow that really sucks for our EU friends. C'mon dev team they deserve a cookie for all the time they have lost because of this.


Shadowy Presence - Absolutely, positively worse than playing a Kheldian... --Myrmydon

 

Posted

WHAT?!?!!?!

Uploaded with ImageShack.us

This is simply unacceptable for the EU players... What in the name of God's Green Corn are you guys NOT doing? Or doing? Or thinking about doing? Or trying to do, failing, and resetting and still not doing? You can find time to nerf AE rez-mobs, write code for MARTy, and GAIN time by simply flicking the switch on level-pacts for VIPs (since F2Ps and Premiums CAN'T play yet, and YOU said you'd wait...).

And to think I JUST reupped my sub through next year... damn.


 

Posted

Quote:
Originally Posted by Teldon View Post
Wow that really sucks for our EU friends. C'mon dev team they deserve a cookie for all the time they have lost because of this.
They can keep the cookie, I just want it to stop


 

Posted

12 ...


 

Posted

Quote:
Originally Posted by Teldon View Post
Wow that really sucks for our EU friends. C'mon dev team they deserve a cookie for all the time they have lost because of this.
thanks for extending that thought to us in the EU... this really is getting rediculous.. how many days are we gonna have to lose in order for you to get a grip on things? i really want an answer to this...

We pay a sub to play this game, and although i know downtime comes with the territory.. but 10-12hr downtimes several days of the week? that is MESSED UP! we're basicly reaching the point where we're paying for downtime and getting up-time on the side..

either reimburse us or cut down the downtimes!!!!


@EU Brimmy - Union and Exalted servers

 

Posted

Poster 1: Your servers are broken, you need to fix them.
Poster 2: You need to upgrade your servers so the game runs right.

OCR Poster: Server hardware upgrades announced.

Poster 1: Why you doing this to us. You so mean.
Poster 2: Servers going down again? This is beyond a joke.


If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.

Black Pebble is my new hero.

 

Posted

Wow, ouch...

Glad I have Gears 3 and Space Marine to keep my attention


Quote:
Originally Posted by Zwillinger View Post
GG, I would tell you that "I am killing you with my mind", but I couldn't find an emoticon to properly express my sentiment.
Quote:
Originally Posted by Captain_Photon View Post
NOTE: The Incarnate System is basically farming for IOs on a larger scale, and with more obtrusive lore.

 

Posted

12 hours is a long time, but I'm sure there's a good reason for it.

Besides, it's during a work day, so go do work. Unless you don't work, in which case I'm sure there are other ways to remain occupied...


 

Posted

Quote:
Originally Posted by Texas Justice View Post
Poster 1: Your servers are broken, you need to fix them.
Poster 2: You need to upgrade your servers so the game runs right.

OCR Poster: Server hardware upgrades announced.

Poster 1: Why you doing this to us. You so mean.
Poster 2: Servers going down again? This is beyond a joke.
17th, 4 hours from 5pm to 9pm BST

20th 3 hours from 12pm to 3pm

22nd 12 hours from 9:30am to 9:30pm

While I understand the need for upgrades, this is getting silly.


 

Posted

Quote:
Originally Posted by Felderburg View Post
Besides, it's during a work day, so go do work. Unless you don't work, in which case I'm sure there are other ways to remain occupied...
Or you aren't in the US, in which case tough luck.

However, if this round of maintenance actually fixes things then it's not such a problem as the upgrades are clearly needed.

I think a lot of people in the EU, myself included, are a bit miffed at losing out on so much play time as the maintenance is never scheduled in an EU friendly way. I know we just have to suck it up, but it still...sucks


 

Posted

Quote:
Originally Posted by Felderburg View Post
12 hours is a long time, but I'm sure there's a good reason for it.

Besides, it's during a work day, so go do work. Unless you don't work, in which case I'm sure there are other ways to remain occupied...
You consider them finishing at 9.30 in the evening "during a work day"? I consider that to be "smack over my peak playing time".

Not that I'm actually going to moan about it, because I understand the necessity, but for us EU players, there have been a LOT of downtimes over our peak hours lately.


The wisdom of Shadowe: Ghostraptor: The Shadowe is wise ...; FFM: Shadowe is no longer wise. ; Techbot_Alpha: Also, what Shadowe said. It seems he is still somewhat wise ; Bull Throttle: Shadowe was unwise in this instance...; Rock_Powerfist: in this instance Shadowe is wise.; Techbot_Alpha: Shadowe is very wise *nods*; Zortel: *Quotable line about Shadowe being wise goes here.*

 

Posted

So what time will the servers *actually* be back up please?


| dave | onion | @davejb |

 

Posted

The day I decide to work from home? *shrug* Cool Do what needs done.


@bpphantom
The Defenders of Paragon
KGB Special Section 8

 

Posted

at least the american players arent getting affected by these downtimes as much as the rest of us.. 10am to 10pm for me (assuming they get it up on time which they NEVER EVER MANAGE)..

seriously though.. how can you expect to maintain a "Freebie" player-base if you're gonna keep this up? heck how're you even expecting to keep us VIP's around if you're gonna keep this up?

It's a disgrace and someone really needs to sort this crap out.. at least start giving us EU players a frekkin break and have the downtimes at other times every now and then.. we may not be as many EU players as there are NA players, but that's no reason to treat us like dirt under your shoes..

and honestly.. if this turns out to be "for server stability" i may actually snap.. because, honestly, every time you've done something "for server stability" things have gotten worse than before..

and i do mean what i wrote in the post earlier.. downtimes of this magnitude DESERVES REIMBURSEMENT! and i'm not just talking some crappy costume-code that 5/1000 players gets.. give us ALL something that's WORTH having all these downtimes.. DXP week or free PP's or -something-.... those costume codes are just a slap in the face to be honest.. a handful of people get something for what everyone is suffering for.. be better if you just laughed at us and be done with it..


@EU Brimmy - Union and Exalted servers

 

Posted

'Hey, I'm going to knuckle down tomorrow and get my Nin/Time levelled before work in the afternoon.'

Welp, that's that plan scuppered.

Yes, it's necessary, yes, it's essential, but that doesn't mean it doesn't suck any less for people who want to play in the EU. I was hoping to use the early evening to run some missions with my friends, but that's not an option.


 

Posted

Khaaaaannnn!


The plastic tips at the end of shoelaces are called aglets. Their true purpose is sinister.
--The Question, JLU

 

Posted

Folks, I know it's not a fun thing to read.

But, on the bright side, at least we know now, instead of finding out about it the hard way. Now, I can at least decide to go shopping tomorrow instead of today. I can run errands tomorrow instead of Friday.

Yes, agreed, downtimes are no fun.

But, I do appreciate the advance notice.


"Most people that have no idea what they are doing have no idea that they don't know what they are doing." - John Cleese

@Ukase

 

Posted

Guys, I have this awesome idea.

Just buy extra cases. Have the guy who is doing beautiful nigh-photorealistic oil paintings of the loading screen on all the cases just paint on these extra cases, then swap the cases, it'll take fifteen minutes tops. Much better than having all the servers down while he paints.

... I assume that's what "necessary upgrades" means.


 

Posted

Server upgrades are like really yucky tasting medicine. It may suck going down, but when you're back up, you'll be glad you took it.

One thing I am ALWAYS pleased to see is a server upgrade announcement. Complaining about them is like asking to please be shot in the foot.

This is coming from a guy who has tomorrow off, and planned on playing.


@Captain-ElectricDetective MarvelThe Sapien SpiderMoravec ManThe Old Norseman
Dark-EyesDoctor SerpentineStonecasterSkymaidenThe Blue Jaguar
Guide to AltitisA Comic for New PlayersThe Lore ProjectIntro to extraterrestrials in CoH

 

Posted

Come on folks, you gotta expect this sort of thing in an open beta

...