Known Issue: the Online Store
By
Ael Rhiana,
Posted on: 2010-08-17 11:23 in ALL ACCESS Gameplay Technical Issues Bugs
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Agreed. The part that really confuses me: how does the game know which costume pieces we have access to if the online store is down? Obviously the game tracks the availability of things like the booster pack costume sets differently than it tracks character slots. I guess the big question is why should it? Change it to using a similar system, tie the slots to the account not the store.
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Originally Posted by Obsidius
Exactly. Slots cannot be removed once claimed, and cannot be transfered to other servers once claimed. Yet, they're still tied to the online store even after purchase. This seems like a fundamental design flaw IMPO, one I feel should have been corrected some time ago when we first saw this happen when the Online Store went offline.
<Insert obligatory Offline Store joke here> I mean, it's not like I lose my character's new name when I purchase a rename and the Online Store goes offline after the fact, right?  |
well i could have a place holder on one server, start the actual character on another, then when the issue is fixed, delete the place holder then transfer your toon! done! 
Combat Kangaroos, Justice Server. First 50's
Jirra Roo Plant/Storm/Stone/Musculature Controller
Combat Kangaroo Rifle/Energy/Mace/Spiritual Blaster
Kung Fu Kangaroo Martial Arts/Reflexes/Body/Spiritual Scrapper
Tribal Arc Shield/Elec/Mu/Spiritual Tanker
And there is another issue: Sometimes (atm) when deleting a toon, it will free up the name like normal. Go into the creator and you won't be able to get the name. Go back to that server list and the name will be on the left, but no toon will be displayed on the right. Have deleted and made several toons today without difficulty...until now. Hope its fixed by the time I get home tonight.
"Certain it is and sure: love burns, ale burns, fire burns, politics burns, but cold were life without them." - Romulan proverb
My Characters
but yeah, i also agree, don't tie slots to the store!
Combat Kangaroos, Justice Server. First 50's
Jirra Roo Plant/Storm/Stone/Musculature Controller
Combat Kangaroo Rifle/Energy/Mace/Spiritual Blaster
Kung Fu Kangaroo Martial Arts/Reflexes/Body/Spiritual Scrapper
Tribal Arc Shield/Elec/Mu/Spiritual Tanker
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It's even weirder when you think about deleting a character. I deleted a character and instantly had that slot disappear, rather than being able to make another one. Poof! Weird, and the implementation makes no sense.
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Originally Posted by Obsidius
Exactly. Slots cannot be removed once claimed, and cannot be transfered to other servers once claimed. Yet, they're still tied to the online store even after purchase. This seems like a fundamental design flaw IMPO, one I feel should have been corrected some time ago when we first saw this happen when the Online Store went offline.
<Insert obligatory Offline Store joke here> I mean, it's not like I lose my character's new name when I purchase a rename and the Online Store goes offline after the fact, right? |
Guide: Tanking, Wall of Fire Style (Updated for I19!), and the Four Rules of Tanking
Story Arc: Belated Justice, #88003
Synopsis: Explore the fine line between justice and vengeance as you help a hero of Talos Island bring his friend's murderer to justice.
Grey Pilgrim: Fire/Fire Tanker (50), Victory
You guys are really over complicating this.
This issue is a problem so it's obviously not a slap in or on the back, as that is socially accepted as a good thing. We did not see it coming, so it cannot be a stab, or slap, in the face due to our eyes being placed upon our face, which is the organ we use to see.
Through the process of elimination, we can safely proclaim that this is, in fact, a stab in the back.
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Nooo, NOBODY saw this coming.
| Exactly. Slots cannot be removed once claimed, and cannot be transfered to other servers once claimed. Yet, they're still tied to the online store even after purchase. This seems like a fundamental design flaw IMPO, one I feel should have been corrected some time ago when we first saw this happen when the Online Store went offline. |
Be well, people of CoH.
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Here, have a cookie. Sorry I took a bite, I was hungry.
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Originally Posted by Bill Z Bubba
Nooo, NOBODY saw this coming.
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A cookie without Guinness to dip it in?!?!|
Originally Posted by FitzSimmons
Here, have a cookie. Sorry I took a bite, I was hungry.
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Heretic.
Be well, people of CoH.
Quit your moaning, everyone. Every game has problems when a major update/expansion is issued. It's a glitch that will be corrected! Patience, patience, and more patience.... there will be plenty of time to play the new content.
And thank you DEV for responding to this thread You guys are AWESOME!
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Do you want a tissue? You have some **** on your nose.|
Originally Posted by mscats
Quit your moaning, everyone. Every game has problems when a major update/expansion is issued. It's a glitch that will be corrected! Patience, patience, and more patience.... there will be plenty of time to play the new content.
And thank you DEV for responding to this thread You guys are AWESOME! |
Fact is, this is unacceptable. Period. This is an alt-driven game, and large numbers of people have those extra slots. GR even comes with free slots! I have 11 50s and multiple 40s and quite a few lower all on Virtue. I have almost all three pages filled, so I had to roll on Guardian..
But I want to level pact, so I can't level above 5 because when I transfer the pact will break.
This is junk.
I'm only ladylike when compared to my sister.
Okay, small consolation, but the slots are NOT lost. They will come back up when the store comes up.
Do they need to fix (or, more appropriately BREAK) the link between the store and the redeemed slots (either purchased from the store or from vet awards)? Absolutely. But please don't make it out to be worse than it is:
Slots redeemed WILL become available one the store is back up. Let us give them time to fix it. THEN we can urge them to prevent it from happening again.
My first 50 of each AT on Triumph:
Tempest Master: Defender; Puppy: Master Mind; Dr Hypochondria: Controller; RubberCop: Tanker; Gleipnir: Scrapper; Viridian Widow: Widow; Mr Atlantis: Blaster; Storm Lord: Dominator; Quetzacouatl: - Peacebringer; DogStar: Corruptor; Lightning Strikes: Stalker; Lord of Brass: Brute; Mr. Cygnus X-1: Warshade
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That ^|
Originally Posted by TempestMaster
Okay, small consolation, but the slots are NOT lost. They will come back up when the store comes up.
Do they need to fix (or, more appropriately BREAK) the link between the store and the redeemed slots (either purchased from the store or from vet awards)? Absolutely. But please don't make it out to be worse than it is: Slots redeemed WILL become available one the store is back up. Let us give them time to fix it. THEN we can urge them to prevent it from happening again. |
Is this a nuisance? Yes. Was it an avoidable issue that tarnished an otherwise relatively smooth release? Yes. Am I more annoyed at Paragon for breaking my surround sound? Yes. Will I get over it? Also yes.
Be well, people of CoH.
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The issue isn't that the slots are never coming back or anything ridiculous like that, it's that we're being forced, if we want to make new characters, to make them on another server, isolating us from our SGs and friends in many cases.|
Originally Posted by TempestMaster
Okay, small consolation, but the slots are NOT lost. They will come back up when the store comes up.
Do they need to fix (or, more appropriately BREAK) the link between the store and the redeemed slots (either purchased from the store or from vet awards)? Absolutely. But please don't make it out to be worse than it is: Slots redeemed WILL become available one the store is back up. Let us give them time to fix it. THEN we can urge them to prevent it from happening again. |
It's.. kind of ridiculous on launch day!
Someone needs to whack these netops guys in the nuts a few times for their monumental failure!
I'm only ladylike when compared to my sister.
Let's all invade Pinnacle's Praetoria and team together as disgruntled customers from another server!
50s: Inv/SS PB Emp/Dark Grav/FF DM/Regen TA/A Sonic/Elec MA/Regen Fire/Kin Sonic/Rad Ice/Kin Crab Fire/Cold NW Merc/Dark Emp/Sonic Rad/Psy Emp/Ice WP/DB FA/SM
Overlord of Dream Team and Nightmare Squad
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You're welcome to as long as you get drunk while doing so.
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Originally Posted by Bionic_Flea
Let's all invade Pinnacle's Praetoria and team together as disgruntled customers from another server!
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Be well, people of CoH.
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Please. I'll settle for all of the American ones on one united server list. |
Originally Posted by The_Finnish
Like WOW...
 Had to actually queu to get in Union server.... Never seen the 3 red balls before...  Can we have a another server to EU??...  |
As for the slots... shameful. What a way to spoil the launch.
@Dante EU - Union Roleplayer and Altisis Victim
The Militia: Union RP Supergroup - www.themilitia.org.uk
You have to admit... A glitch that prevents people from experiencing 90% of the content in this release is a pretty epic fail. Fortunately I was on promptly at 12 last night and was able to make a toon right before the glitch occured. Still, it was just a concept character and I'm pretty irked that I won't be able to start it over until this gets cleared.
Well, just bought my online GR, to add to the 5 slots I paid $20 for yesterday...
aaand nothing!
But the money's already gone from my account.
Isn't it funny how "issues" with the online store never stop NCSoft from taking my money. Only from delivering the service I paid for.
Taking money and giving nothing of value in return. There's a word for that.
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I wouldn't imagine it will last the rest of the day. You may only need to do this for a few more hours for all we know... I'm sure by tomorrow it will be fixed so there won't be that much time away from your friends... It they're you're true friends, they will understand. |
Originally Posted by Aisynia
it's that we're being forced, if we want to make new characters, to make them on another server, isolating us from our SGs and friends in many cases.
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| It's.. kind of ridiculous on launch day! |
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| Someone needs to whack these netops guys in the nuts a few times for their monumental failure! |
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yeah 100% with u on this ...a complete disgrace
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Originally Posted by Torrentor
Apologies, but is there any ETA on this? I mean.. 3 months waiting, paid in advance, paid for toon slots I can't access..
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Darn it, Bill. Now I want to mail you Beer Cookies.
Thank you, City of Heroes, for giving me a superhero social network combined with amazingly smooth game play. Petitions signed with realistic expectations.
OMG this blows! I wish I had known this BEFORE I deleted a toon to make a new one!! So glad I prepurchased GR so I could play right off the bat.
Not really a huge deal, just annoying until it's fixed.
Goodbye may seem forever
Farewell is like the end
But in my heart's the memory
And there you'll always be
-- The Fox and the Hound