Players experiencing issues related to Graphics cards


1xtab

 

Posted

Quote:
Originally Posted by blackoleander View Post
so, i found my laptop on the website, organized the updates on what i needed....
and they haven't had updates to the drivers for my model of computer since september of 2006....
so what now? is there anywhere else i could find drivers that would work?
Taz spinning blindly and blissfully that someone would quote him, slams into the wall of "out-of-the-box obsolesence"
Taz staggers backwards, checking the skies for anvils and boulders. Being that your laptop is 3-4 years old and probably not under warranty, you still have some options:

1: Check windows update to see if it has any drivers in it's "Hardware, optional" section
2: Contact Toshiba's legacy tech support
3: Go to the place of purchase
4: Go to a local computer shop (unless it has ACME in the name)
5: If you know the gfx chipset in the laptop try that manufacturer's website (ati, nvidia)
6: Search the interwebz for forums about your specific make and model
and always try:
7: Fill out a CoX support ticket listing your
Model
O/S
gfxchipset if known
(try to bribe them with, punch and pie or bacon, never cake (it lies))
Options 2,3, & especially 4 may cost you some coinage (bench fee's byte)

If the drivers you downloaded enable you to get to the sign-in screen exit and restart the game in "Safe-Mode" (watch out for dental drills), log in and start slowly adjusting your settings upward. If you have an ati chipset turn off water effects, ati (like Taz) hates water. If there is a reccomended setting on the gfx slider, start there or just below that setting. If it locks up, restart the game in safe mode again and aim lower.

That is all Taz can suggest other than telling you to offer any tech savvy friends or their parents sugary foodstuffs.

Taz goes back to raging at the Sky Dev's so they can part the waves of frustration blocking access to WW's and the BM...


@SCyberTaz / Champion & Exalted: Home of my anthology characters.
Virtue: Where my anthology characters get all freakynaughty...

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Posted

i17 seems a bit rushed. I have had issues with me handsome little Gateway Platinum Series laptop since the i17 came out. Prior to i17, my graphics were GREAT. Had shadows, polished look to armor, and sleek tops, etc. I had my WoW friends impressed.

Post i17:

Bleh. I wouldn't show this game to those friends I was tryin' to convince. Unless you have a rig that blows the Samsung 3D out of the wall, then this game looks horrible. And I have been playing CoX for a little over two years.

Embarassing to play.

But this is just me.

@Ik's Last Stand, Virtue


"When war turns whole populations into sleepwalkers, outlaws don't join forces with alarm clocks. Outlaws, like poets, rearrange the nightmare." -Tom Robbins

 

Posted

I am really amazed by all the different experiences with this issue. I have an older puter that stiill has an AGP card, and the game looks beautiful..especially the water. (It reminds me of Oblivion, which still blows me away.) I was sure that I'd have problems, but was totally wrong. Go figure.


�Many things worth doing in the world had been declared impossible before they were done.�

 

Posted

Quote:
Originally Posted by CyberTaz View Post
5: If you know the gfx chipset in the laptop try that manufacturer's website (ati, nvidia)
Just wanted to add: If the laptop in question has an ATI graphics chip, and you want to use the generic Catalyst drivers with it, it may be necessary to run DH MobilityModder on the driver package prior to installation. ATI does not support many laptop brands directly with their Catalyst driver packages, but with MobilityModder, you can get around this limitation.


TargetOne

"If you two don't work this out RIGHT NOW, I'm turning this invasion around and going home!" - Emperor Cole

 

Posted

Running an older machine and had the same problems when I 17 came out. No problems before, now tons of issues. Had the "auto spins,: but the ATI Vid card thread fixed that. Only problems now are hanging when first logging in a charachter, and choppy gameplay when using travel powers. Overall, just a general slowdown in gameplay. Ulatra mode seems like kind of a waste to me. Sure the game may look better, but with this many problems, what's the need? More content would have been better recieved then flashy graphics. Hope things get fixed soon. I'm missing them game big time.


What's that Puddin Pop?

...Ahhh that's the good stuff.

Sarcasm and goofy jokes do not translate well on msg boards or text msgs.

 

Posted

My wife is running a Toshiba laptop with the Mobile Intel 4 series and now she can't even access the graphics tab on her game. Everytime she does, the game crashes. Anyone that can help me figure it out would be greatly appreciated.


 

Posted

Quote:
Originally Posted by Sabertalon View Post
My wife is running a Toshiba laptop with the Mobile Intel 4 series and now she can't even access the graphics tab on her game. Everytime she does, the game crashes. Anyone that can help me figure it out would be greatly appreciated.
Quote:
Originally Posted by IkThazai View Post
i17 seems a bit rushed. I have had issues with me handsome little Gateway Platinum Series laptop since the i17 came out. Prior to i17, my graphics were GREAT. Had shadows, polished look to armor, and sleek tops, etc. I had my WoW friends impressed.

Post i17:

Bleh. I wouldn't show this game to those friends I was tryin' to convince. Unless you have a rig that blows the Samsung 3D out of the wall, then this game looks horrible. And I have been playing CoX for a little over two years.

Embarassing to play.

But this is just me.

@Ik's Last Stand, Virtue
The Intel cards are far from fixed in game.

I have screenies comparing i16 and i17 even after today's patch on my Intel 945 which uses the GMA 950 engine


 

Posted

Quote:
Originally Posted by Sabertalon View Post
My wife is running a Toshiba laptop with the Mobile Intel 4 series and now she can't even access the graphics tab on her game. Everytime she does, the game crashes. Anyone that can help me figure it out would be greatly appreciated.
I have same thing, same computer and same graphics cards. I was playing perfectly fine last night, but now I cannot play without getting ridiculous lag followed by the inevitable crash. I personally think they messed something up with this patch because I keep my system updated constantly so I don’t think there is anything wrong with the game. My sister’s older laptop plays perfectly fine after the patch with no lag issues what so ever. So I am willing to bet that the patch caused something to fail.


 

Posted

Well I called the techies and was suggested to use safe mode, update drivers just for the kick of it. She was able access the graphics/audio tab, even had some of the adv. features selectable. However, she moved a slider bar one slot and crashed. Prior to this fix, she was unable to adjust any adv. features, much less ultra mode. She also has no pics of contacts and her costume slots are all solid black, even the three she has costumes in. Still waiting for the response from the diagnostics tool they sent us. I'll keep ya up to date if you'd like on what they determine.


 

Posted

Quote:
Originally Posted by Sabertalon View Post
Well I called the techies and was suggested to use safe mode, update drivers just for the kick of it. She was able access the graphics/audio tab, even had some of the adv. features selectable. However, she moved a slider bar one slot and crashed. Prior to this fix, she was unable to adjust any adv. features, much less ultra mode. She also has no pics of contacts and her costume slots are all solid black, even the three she has costumes in. Still waiting for the response from the diagnostics tool they sent us. I'll keep ya up to date if you'd like on what they determine.
I have the same laptop and even I tried save mode and still crashed. Something in this patch messed things up big time


 

Posted

Didn't see any posts on this yet, but I'm having a graphics crash issue where the game just freezes and the sound is stuck in a loop. Seems awfully odd because I'm trying it on my brand new laptop and it crashes after 45 minutes every time I play the game. My 4 year old rig with an older GEforce graphics card is handling the game fine, so I don't understand what is wrong with it on the laptop. Have checked the settings and have the most up to date drivers. Another weird thing it is doing is I can't see any profile images when I talk to a contact or look up info on another player. Anyone else having this issue?


Coming back out of the woodwork after a couple years away from the game...

 

Posted

I started having issues got the card issue resolve.. Now when i logged on today a small patch went threw.. and suddenly the issue is back and it keeps crashing.. and I checked all aspects to make sure it wasnt on my end.. like i contacted Hp about my computer made sure all the drivers were updated and working properly.. They are.. and then i contacted Norton to make sure a new updated didnt suddenly interfer with the allowed figuration of the game program.. and everything was fine.. the last crash that happened said it was a error on the games end.. So not sure.. what to do since it keeps giving me errors once again..


 

Posted

Quote:
Originally Posted by DaShuk2381 View Post
Didn't see any posts on this yet, but I'm having a graphics crash issue where the game just freezes and the sound is stuck in a loop. Seems awfully odd because I'm trying it on my brand new laptop and it crashes after 45 minutes every time I play the game. My 4 year old rig with an older GEforce graphics card is handling the game fine, so I don't understand what is wrong with it on the laptop. Have checked the settings and have the most up to date drivers. Another weird thing it is doing is I can't see any profile images when I talk to a contact or look up info on another player. Anyone else having this issue?


I've had periodic sound loop freezes on my laptop for a while now. It's aggravating because I can't find any one thing in particular I was doing at the time, so I cannot narrow it down. I know it's a troublesome intermittent bug, though.

If yours is a regular occurrence, I'd check your drivers and make sure you're up to date - I've not heard about a regular looping freeze in a while now.


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Posted

I picked up a new radeon 5770, and after trying a few different games out there's no doubt about it being the newest drivers causing the problems, and not CoH itself.


 

Posted

Howdy folks,

I've got a display problem as well. I17 basically broke CoH on my laptop. I run an oddball machine: It's an Itronix GoBook III which is a hardened, ruggedized machine used for military and outdoor use. This notebook's got an ATI Mobility Radeon 9000 w/ 64mb. CPU is an Intel Centrino 1.8GHz and 2Gb of system RAM. Even though I kept the Direct3D and OpenGL settings in the ATI driver set on high performance as well as the graphics set to Performance and advanced graphics set to 'Disabled' in game, it actually ran surprisingly well.

Ever since I17 though, it's been broken. Basically, my symptoms are I get a scattered looking loading screen for a few seconds and then the screen goes totally black. The only thing that I can see is the login and password fields but they're grey and I cannot see any text I type in. The mouse cursor is also very, very slow to respond. Audio works. Just got squat on display. I experience the same symptom in Safe Mode, too.

I've tried three different ATI drivers: the one provided by the laptop manufacturer, an Omega Driver, and then most recently the ATI Catalyst 10.4 driver using DH Mobility Modded drivers. With the Omega driver alone, I experience the "your car does not support ARB_" messages with the game crashing thereafter but with the other two I'm seeing the black screen.

My guess is it's a driver issue but I just can't see how. Any ideas?


 

Posted

Quote:
Originally Posted by Hydrogen_NA View Post
Howdy folks,

It's an Itronix GoBook III which is a hardened, ruggedized machine used for military and outdoor use.
Hehe, sometime I feel like throwing my desktop, let alone my laptop haha, guess someone thought they might to and got an appropriate one in case they did


 

Posted

Quote:
Originally Posted by Hydrogen_NA View Post
Howdy folks,
Even though I kept the Direct3D and OpenGL settings in the ATI driver set on high performance as well as the graphics set to Performance and advanced graphics set to 'Disabled' in game, it actually ran surprisingly well.
Change the settings in the ATI Catalyst Control Center to allow the game to control the Anti Aliasing. There may be other settings which should be set to "Let the application decide".


 

Posted

Quote:
Originally Posted by British Battler View Post
Hehe, sometime I feel like throwing my desktop, let alone my laptop haha, guess someone thought they might to and got an appropriate one in case they did
Heh heh heh. Well I've used ruggedized laptops for the past 3-4 years due to my job as a performance car tuner. The ruggedized machine works well in the environments, bouncing around in a car, and when it's banging around in a travel back in the belly of an airplane. I can drop it, bang on the case and screen, all that fun stuff and it won't break. Shock-mounted hard drive caddy, touch screen w/ a stylus, lit up keyboard, terrific machine! It's also made out of die cast magnesium so it's hard as hell.

http://www.gd-itronix.com/index.cfm?...ucts:GoBookIII

I upgraded it hoping it'd play CoH for the heck of it and, to my surprise, it played it pretty well during I16. Just trying to figure out now why it's broke.


 

Posted

Quote:
Originally Posted by Hydrogen_NA View Post
I upgraded it hoping it'd play CoH for the heck of it and, to my surprise, it played it pretty well during I16. Just trying to figure out now why it's broke.
I17 includes a reworking/updating/tweaking of the graphics engine. Did you try my suggestions above to disable any overrides in the ATI Catalyst Control Center?


 

Posted

Quote:
Originally Posted by Tex View Post
I17 includes a reworking/updating/tweaking of the graphics engine. Did you try my suggestions above to disable any overrides in the ATI Catalyst Control Center?
Yep. I've tried nearly every setting change, Safe Mode and standard, as well as changing Acceleration settings in the Adapter settings. It's still doing the same thing: Black intro (splash) screen, grey background login w/ no visible text (same with password), yet audio and key inputs still work. Hmph!


 

Posted

Is there any such thing as a barebone, default configuration setting or registry setup somewhere? If it's up on some complex setting I'd like to be able to get in to crank it all down or modify it outside of game somewhere.

Am I the only ATI Mobility Radeon 9000 user with issues?


 

Posted

The safe-mode check-box is pretty bare bones. My guess is that it is a driver issue. But, I see that ATI Mobility Radeon 9000 drivers are hard to find. You may want to try the -useTexEnvCombine as described here:

http://boards.cityofheroes.com/showp...73&postcount=6


 

Posted

Wow, that worked! I was able to get right in and it actually looked pretty good and moved pretty well!

The mouse cursor is moving extremely slowly but I suspect I can fix it. Right on! Thanks for the tip.


 

Posted

Just to let you guys know, disabling the all non-Microsoft services and removing the 5 other things in StartUp made my mouse lag problem go away. I'm not sure which specific service or TSR was buggin' it but it did suddenly start working just fine. Surprisingly, I'd say the graphics on I17 are quicker than the older versions.


 

Posted

Hydrogen NA, what did you specifically disable? I was and am still having the same problems that you were. I am getting very frustrated.