Thanks For Being Loyal!
By
Angry_Angel,
Posted on: 2009-11-18 16:38 in News, Events and Announcement Discussion
I'm very sorry, but leaving a game due to being refused a badge seems pretty weak in the reasoning department.
Too bad for them, because I'm going to be having more fun than ever with Going Rogue. Even if there aren't any PvPers or Badgers left!
There is no such thing as an "innocent bystander"
I have to disagree with your disagreement ... while there have always been other MMO launches during the lifespan of CoX, Champions Online was the ONLY one that directly competed in the same genre - and, from what I've seen of it (yes, I played a trial account and may actually play more at some point because I like variety in my entertainment), has a lot of identical features, in addition to being "shiny and new" during that critical period. People who love CoX because they love superheroes are probably not going to be as tempted to leave CoX for Aion as they would be for CO.
That said, I really don't understand what the problem is here. Do you think that people who have got *almost* the same numbers as the grand prize lotto winning numbers should get the grand prize? The loyalty program was announced in the forums, on the website and on the splash page of the game, and the criteria for the badge clearly defined way back before it started. If the badge was so all-fired important to people, they would find a way to keep their subs from lapsing during the identified loyalty period. And if they didn't have the money to do so, they really had far more to worry about than playing a game ... and, if they had a roof over their heads and food on the table over the last 3 months they should be grateful (a lot of people don't have that in this economic climate) for their blessings instead of being angry at NCSoft for not getting a badge.
I'll admit that I was briefly resentful about the perks that were given to people who attended Hero Con - but then I realized that I don't have to have everything to be happy with the game. The loyalty program badge doesn't keep the electricity on, or heat your home or even make your character better. It's a BADGE. There are plenty of badges I will never have an opportunity to achieve (like ones that were granted before I started the game) but I'm not going to bash NCSoft or the devs here for that.
</end rant>
<steps off soap box>
Storm
Serenity is not freedom from the storm, but peace amid the storm ...
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But you could politely suggest that the 5th Column gladiator badge tied to the first year anniversary badge shoud be awarded to players with 2 or more of any of the anniversary badges instead |
Originally Posted by PerfectStorm
There are plenty of badges I will never have an opportunity to achieve (like ones that were granted before I started the game) but I'm not going to bash NCSoft or the devs here for that.
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And a good test to merge EU and US community...
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Tough cookies to the people who missed a few days due to a credit card expiring or forgetting to pay or renew their time card. This program was announced on July 29, so you had ample time to prepare. If you forgot about it, then it wasn't important enough to worry about then or now. If you didn't read about it, then that's what you get for not paying attention.
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Originally Posted by Nethergoat
it's NEVER too late to pad your /ignore list!
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With all respect, you're wrong. The badge has nothing to do with veterans, and little to do with the beta. It has EVERYTHING to do with people having "money issues" or "personal issues." In fact, that was the only rule for the badge. Yes, it's a loyalty program with loyalty badges, and yes my 66 months of vet badges carry more weight for me personally than one "loyalty" badge--but the badge really WAS awarded only to people "who paid for three months."|
Originally Posted by Lady_Dee
It's not about getting Beta Access, its about veteran people who got screwed out of the badge simple because of money issues, personal issues or maybe they just went off to play another game.
Veteran people are the loyal people, not people who pay for these three months. |
No doubt, it's an improper measurement for loyalty. Don't look at it like one.
There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.
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I think the loyalty program was a good idea, and did what it was designed to do. The system gave people three different ways to get into the beta. If you didn't apply to one, you have other options.|
Originally Posted by Lady_Dee
I am going to get this off my chest and come and say this, the Loyalty program was a joke.
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Fretting over a badge is pretty weak, though. There are plenty of badges you don't have and probably will never be able to get. This whole system wasn't about the badge, it was about the beta, with the badge as a side effect. Badges were never meant to be all obtainable by everyone. If you don't qualify for the badge, you don't get that badge. It's just that simple. There are things that you might not want to do, like PvP, or never get to do, like report a severe bug. This is one of those things.
I'm a badge hunter myself, but I've accepted that there are badges I'll never be able to get. The earlier you accept that and deal with it, the happier you'll be. It's not worth getting angry over a few bytes and pixels on your computer screen.
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| The first post amuses me, Thanks for being loyal! Loyal for what? Being one of the people, who managed to get this badge because you didnt have finical issues, had a flub with your payment or maybe you were just bored with the game. You know I was standing in Wents the other day and saw this player with a pretty cool character, so I clicked on his or her information and guess what? Six months of game play and they now have the badge that guarantees then a space in Beta. Excuse me? You want a six month player in an expansion pack looking for bugs? |
Having a flub in payment is underestandable. Having a flub that lasts a couple days is not. If you're really "loyal" and play the game, you should've noticed right away. Or at the very least, known when your time was going to expire and made sure it was handled. As for people who are "just bored with the game," well that's not very loyal is it?
My heart goes out to people who have financial issues. It really does. I've been unemployed for about two months now and I have no money. My account was set to expire the day before the cutoff period. I got a 15-day time card from a friend who wanted to make sure I'd be in the beta. They're like $6 or $7. I know not everyone is having good times right now. But if this stuff means so much to you and your friend that you'd have to make a hate post on the forums about the system, you could've found a way. People go through different things, but we all have our priorities, and if this is a priority to you, you can make it happen.
As for that person who only played for 6 months, what makes them not loyal? They joined, enjoyed the game, and played for the time limit required. You may view that as imperfect because someone who just joined gets a reward that they may not even be aware about, but no system is really perfect. I'm only about 3.5 years into the vet reward system, while a friend of mine who has almost never played the game at all has about 5 years worth, just because she had a card on autopay. She's not exactly a loyal fan, just a lucky person who paid some cash.
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| And of course this whole thing about if youre having issues getting the badge contact support. Many people are in line waiting for a reply back. My friend had to wait almost three days for a response. Guy has been here a very long time, has all the veteran badges. They told him, Sorry, you dont get the Loyalty badge because you missed a few days do to a payment mix up. What? Thats not considered loyal, having 66 veteran reward badges? He does not care about getting Beta Access, he is upset because he is a badge nut and that's one less badge he will never get. |
And honestly, the reason it's taking 3 days to get back is because people like him who know they don't qualify are clogging up the system trying to get it anyway. I've already seen another post or two in this thread for people who know they don't qualify but are sending stuff anyway. That's why they're backlogged. A friend of mine who legitimately got missed on the reward sent hers in, got a reply in about 24 hours, and got her stuf.
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Am I bitter about not getting the badge? Sure. Am I leaving over it? Nope. Even if I did get the badge, I would still be here ranting about how dumb this program was. They put 60+ veterans as the next in line for Beta access. They could have saved themselves one hell of a headache and did a program to where if you received the 30 month veteran badge between August 15th and November 15th you get the Loyalty badge and a third spot being in Beta access. Thats considered being loyal, not a small three month span time. That would have been simple, easy and eliminate a lot of folks being upset they did not get it and have to wait days to get a response back from a GM, telling them No. |
The devs decided that they wanted people to be subscribed between two dates to qualify for the loyalty program. Maybe you don't like it, or don't "consider" it loyalty, but that's how they defined it, and that's how it is.
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| <Takes a stand and applauds> Congratulations on pulling a Jack, I am sure he is proud. |
I'm perfectly certain they'd rather you did qualify. But they aren't going to give people rewards they don't meet the minimum requirements for. They aren't going to give everyone who is upset at the system Bug Hunter either.
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| Yeah I am probably going to get tomatoes thrown at me, but there are a lot of folks, I spoke to who feel the same way. |
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Originally Posted by PRAF68_EU
Dispari has more than enough credability, and certainly doesn't need to borrow any from you.
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There is also my favorite point brought up so far:
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You expected a loyalty badge for quitting CoX and playing another game?| or maybe they just went off to play another game |
Okay, check, roger wilco.
There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.
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Huge bold word added when I found out from customer support that I don't qualify, even though I paid for six months in September with a few days of gap in between.|
Originally Posted by Niviene
During our maintenance window Thursday, November 19th (4:00 6:00 AM Pacific), we will be granting the Loyalty badge (Vigilant for Heroes and Determined for Villains) to players who maintained an CONTINUOUSLY active account from August 15, 2009 through November 16, 2009.
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If you'll pardon me. I'll go pout in the corner.
If a light isn't "continuously on," it's "off."
With respect, if an account isn't "continuously active," it's "inactive."
There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.
I'm just peeved that it wasn't specified in the advert. =/
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Seriously, on an individual level, I won't miss these people. If they're this dumb, and are really leaving just over this, our community is better off without them. In my opinion, anyone who says such a thing is actually unhappy about something else (perhaps several things) and is letting this be the proverbial last straw. Either that, or they're not serious. Or, as said, they're dumb.|
Originally Posted by Lady_Dee
I already know veteran people who leaving over this and who got told "No" in petitions sent all because of a few days missed payment.
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| If you think its fair that some person who just started this game got the badge and is considered loyal oppose to someone who has been here 30 months + makes you wonder were some peoples loyalties do lie. |
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You really see no qualitative difference at all between 'every single MMO launched since CoV' and 'a superhero MMO developed by Cryptic'? No reason why NCSoft might be particularly concerned by the only other superhero MMO to enter the market, and therefor put in place a customer retention programme? Do you really think that it's just an odd coicidence that it happened to exactly span the CO launch?|
Originally Posted by Lady_Dee
I disagree. If this was the case they would have introduced a program for every single MMO that has come out since COH/V was launched just to keep players.
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It's just not very good marketing to call it a 'Please, please, please don't drop your CoX sub while you try out CO, look, you can have cool shiny stuff if you don't!' programme. 'Loyalty' sounds much better :-)
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Yes it was. Every announcement said "keep your account active from August 15, 2009 to November 15, 2009".
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Originally Posted by Dolphin
I'm just peeved that it wasn't specified in the advert. =/
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I'm not arguing semantics. I had an active account through those times. It just wasn't specified that any interruption would disqualify you.
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Originally Posted by Catharctic
Yes it was. Every announcement said "keep your account active from August 15, 2009 to November 15, 2009".
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Um . . . then you are arguing semantics.
I used the wrong word. The announcements said "maintain an active account". I'm not wanting to make you feel bad, but it was very clear from the beginning.
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How is it an active account if it wasn't active for a few days? You're basically saying "I've never taken even a short break from CoH except for all those times I did."
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Originally Posted by Dolphin
I'm not arguing semantics. I had an active account through those times. It just wasn't specified that any interruption would disqualify you.
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Originally Posted by PRAF68_EU
Dispari has more than enough credability, and certainly doesn't need to borrow any from you.
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Ugh.
I'm going away now. ***** at me at your leisure.
Welp, I'm apparently SOL on the badge AND beta. Even if my card WAS on auto pay, it still would of failed the payment and I STILL would of had to wait till the 28th to be able to pay it.
Not my fault I get paid on wendsday and not my fault my life is sometimes too busy to keep track of what day is what. Thats why theres autopay. And even then that system fails.
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| After reviewing the information you provided, your account is not eligible for the Loyalty Badge due the fact that your account was inactive for longer than 24 hours. We do not have the ability to apply this badge to your account. If you have any additional questions or concerns, please let us know. |
Well, we know the official cutoff time now, too. If your account was inactive for longer than 24 hours, then you don't qualify.
As to the earlier poster(s)--it's not flaming, complaining, witching, or semantics. You asked a question. If your account wasn't active...then it wasn't active. You may have a personal opinion on "inactive" meaning the same thing as "active," but the rules and CS appear to disagree. Whether you actively quit the game, or passively did by not paying your subscription in any way shape or form for longer than 24 hours, you were inactive.
There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.
My issue is, I get paid WEEKLY. Sometimes that weekly check is barely enough to survive through the week. ($181.00 a week, $80.00 for rent and food, $20.00 for my phone bill, $35.00 for my rent-to-own laptop payment, Misc charges for food, drink and smokes) So honestly to squeeze in a CoH Sub every month between all this struggling, THATS loyalty to the brand.
(I'm not religious or anything here)
Jesus praised a man who gave little rather than the man who gave alot because the man who gave alot, possessed alot more where the man who gave little, relinquished his last coin.
Loyalty isn't measured in time but what it takes to continue that time. And I'm not going to beg on the streets to get 15 bucks just to keep my CoX payment completely current. I'm going to wait untill wendsday when I get my money to budget it out again and pay the monthly so I can continue playing.
I must say this has indeed soured my experience however.
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Quoted for emphasis. If you cared about the badge, the best course of action was to play for the 3 months up front, avoiding any interruptions. I did that with time cards, and I haven't even been able to play the game much of the last month due to video card issues. If you seriously want to receive a promotion reward, take measures to ensure you fit the promotion's rules, never leave things in Murphy's Law hands.|
Originally Posted by DumpleBerry
As to the earlier poster(s)--it's not flaming, complaining, witching, or semantics. You asked a question. If your account wasn't active...then it wasn't active. You may have a personal opinion on "inactive" meaning the same thing as "active," but the rules and CS appear to disagree. Whether you actively quit the game, or passively did by not paying your subscription in any way shape or form for longer than 24 hours, you were inactive.
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That said, I hope that the badge will award again in the future as part of other 3-month "loyalty" promotions. We already have too many one-off badges and I'm not happy with the gap getting larger and larger between old badge hunters and new.
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Originally Posted by Leandro
Quoted for emphasis. If you cared about the badge, the best course of action was to play for the 3 months up front, avoiding any interruptions. I did that with time cards, and I haven't even been able to play the game much of the last month due to video card issues. If you seriously want to receive a promotion reward, take measures to ensure you fit the promotion's rules, never leave things in Murphy's Law hands.
That said, I hope that the badge will award again in the future as part of other 3-month "loyalty" promotions. We already have too many one-off badges and I'm not happy with the gap getting larger and larger between old badge hunters and new. |
Wait a second here. Some guy just explained his money deal and your advice is to pay 3 months in advance!? Did you get tips from Dr. Phil for that logic?!
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And the fact they didn't mention this "Loyalty" badge till almost 2 months in from the cutoff date to the General Populace of players.
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Originally Posted by JackFable
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The point of the loyalty programme was to encourage people to maintain their subscriptions over the period when CO was launched. That included 60 month vets, and six months vets and, in fact, people who only bought a sub the week before. They're all important, because NCSoft want *all* of them to keep forking over their subs in the future.
(Also, don't be too sniffy about players with 'only' six months of experience beta-testing. People with different expectations and different levels of expertise find different bugs, and it's important to have a heterogeneous group of testers, or more bugs will be missed.)
Veteran people are the loyal people, not people who pay for these three months.
I already know veteran people who leaving over this and who got told "No" in petitions sent all because of a few days missed payment. If you think its fair that some person who just started this game got the badge and is considered loyal oppose to someone who has been here 30 months + makes you wonder were some peoples loyalties do lie.