Did you get PPoints early again, too?
By
Aggelakis,
Posted on: 2011-10-13 08:41 in CoH and CoV General Discussions
I have no idea if it is early or just very late, but yesterday was certainly *not* the 28th of the month.
Still here, even after all this time!
Got my points.
Sub date is the 18th.
Now if I could only get the game to work. Razzin' frazzin' stupid mac updating bugs.
Statesmonkey Sez: Lighten up! It's a game, for Lincoln's sake!
Also: Six years of casual play begins to look an awful lot like one year of hardcore play.
Ditto here; date is the 19th (or 18th; one of the two) and got my points either yesterday or the day before (I didn't check the day before).
It'll be interesting to see if the vet token shows up this month, too....
This is so screwy. I still don't have mine for October (more than a week past my sub date, and a couple of days past the 12th), and people are getting theirs early.
And whether or not getting all the awards on the same day (the start of the billing for the month) is easier on the tech end, it really would be easier on the user end. It's also going to make for much fewer customer support issues for you all.
Guide: Tanking, Wall of Fire Style (Updated for I19!), and the Four Rules of Tanking
Story Arc: Belated Justice, #88003
Synopsis: Explore the fine line between justice and vengeance as you help a hero of Talos Island bring his friend's murderer to justice.
Grey Pilgrim: Fire/Fire Tanker (50), Victory
My bill date is the 9th, my old Vet rewards date is the 13th, I got my points yesterday (the 13th) but I haven't seen the reward token (3 month up in December)
On Justice
Global @Desi Nova Twitter: @desi_nova Steam: Desi_nova. I don't do Xbox or PS3
I got my points yesterday, which was my billing date, so business as usual there. I still haven't gotten my token, though, which was what I really wanted...
Issue 16 made me feel like this.
Warning: This poster likes to play Devil's Advocate.
I'll add to getting my Oct PP early.
Billing for 28th.
Vet for 24th.
So far I have received my Transfer for the month and I got my PP back on the 12th, I think. Have to wait another 10 days, I figure, for my Reward token. I so want /auctionhouse .
Thank you for the time...
@Travlr (Main) / @Tymers Realm (Test) 
according to my billing, I received my points yesterday...but I've yet to receive my token or server transfer
Got mine too, about 9 days ahead of schedule.
Got my points but no token, don't really care about server transfer.
I got my Paragon Points early as well, I'm not expecting my reward token until the 24thish of the month as my reward token dates have always been at the end of a month. The paragon points are about 10-12 days off in my favor.
Zwill could the dropping of points early be because of bulk time that was applied/purchased before the paragon reward system dropped? Paragon Points might continue to drop early until that prepaid time expires as the intial paragon reward point drop could have flagged all of that prepaid time to drop their paragon points at a set time rather then on its normal monthly time..basically resetting the paragon point reward date to be different from the billing date.
Just a thought.
Just to add to the list...
From my Billing Summary page:
Code:
From my Game Account page:Oct 12, 2011 City of Heroes Freedom™ 400 Paragon Points VIP Completed Oct 12, 2011 City of Heroes Freedom™ 150 Paragon Points VIP Completed
Code:
VIP Until: Feb 28, 2012
So, it seems that all those who had a renewal date after the 12th of the month received their PP on or near the 12th ?
Keep NCSoft from shutting down City of Heroes : http://www.change.org/petitions/ncso...city-of-heroes
Quote:
The 13th is unlucky! My renewal date is the 13th, I got my PPs a day early but I haven't gotten my Reward token yet...
|
Originally Posted by Desi_Nova
My bill date is the 9th, my old Vet rewards date is the 13th, I got my points yesterday (the 13th) but I haven't seen the reward token (3 month up in December)
|
"Where does he get those wonderful toys?" - The Joker
This whole thing CAN'T be how it's meant to run... I can't imagine why we can't get all three things we're entitled to on our billing date?
I got my server xfer near the first of the month, possibly on my billing date, which is the third.
Got my points on the 12th.
Haven't gotten my token yet.
I don't like the feeling that I can't keep track of all this stuff flying around, you know?
Quote:
Same same same.
|
Originally Posted by Smersh
Yeah, I got mine early too.
My points were nominally due on the 28th, as that's my renewal date. If it's a point of interest, I'm on a year sub (as opposed to actually renewing monthly.) |
There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.
Quote:
Oh, PS--the CS guys that answer the e-mails don't know what is going on, either. I keep getting, "Just read the FAQ" or "Wait until later while we streamline this process."
|
Originally Posted by Zwillinger
I've forwarded this along to the billing folks down in Austin.
That's about all I can say about this, at the current time. |
There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.
Quote:
I didn't get ANY points in September. Not store points nor reward tokens. This month I got store points but not reward tokens. Were we supposed to?
|
Originally Posted by Caulderone
So, as of yesterday, I got my monthly Paragon Points awarded.
So, instead of getting them on the billing date, did we all once again get our points just like in September? Chime in and let's find out! |
Quote:
Same here. Both of my accounts got their Paragon Points on the 12th. My main account, due on the 28th got his 550, the secondary, due on the 15th got his 400. It looks like the script they ran moved up the delivery date for everybody, rather than just the people it was supposed to. |
Originally Posted by Futurias
I have no idea if it is early or just very late, but yesterday was certainly *not* the 28th of the month.
|
Justice Blues, Tech/Tank, Inv/SS
----------------------
Fighting The Future Trilogy
----------------------
Quote:
Yep. I just checked my Talisander account and it's the same for that one. Billing date on the 19th, just like the main account... but got its 400 points on the 12th. o_0
|
Originally Posted by Justice Blues
Same here. Both of my accounts got their Paragon Points on the 12th. My main account, due on the 28th got his 550, the secondary, due on the 15th got his 400. It looks like the script they ran moved up the delivery date for everybody, rather than just the people it was supposed to.
|
@Brightfires - @Talisander
That chick what plays the bird-things...
I'll add myself to the list of folks who got stuff early- billing date is the 21st, got PPoints, Reward Token, and Server Transfer earlier this week.
Man, if only I could spend my Reward Token on more PPoints... I'm Tier9 and have the Celestial set unlocked already, the current crop of consumables dont interest me.
VIP Until: Feb 16, 2012
Oct 12, 2011 City of Heroes Freedomâ„¢ 400 Paragon Points VIP Completed
I used to get Vet Rewards on the 31st/1st (which always ticked me off, since my billing date has never changed and was always the 16th). I have received no tokens since Freedom's release. It appears I got a server transfer(s) though. I bought the pack that was on sale, which was what? 5 transfers? I used 1 and now have 6.
There appears to be no rhyme or reason to the application of VIP rewards and no way to monitor anything besides PP in our accounts (unlike before when it would show when Vet Rewards would be earned). Really not pleased.
"A good Defender is the battle hardened Corpsman who will kill a Nazi with a tongue depressor while putting a splint on your leg, then hand you a fresh clip of ammo." ~Jock_Thompson
Repeat Offenders, TNT Profile, My little hero
Quote:
If you are a VIP and not a Tier 9 veteran (this refers to reward tokens that replaced the old veteran reward system), you should be receiving 400 points every month. If you were subscribed in July, you should have started receiving points than, as a reward to come into the new system with. Not sure how it would work if you were subscribed in July, but not August (don't know how that applies for you, either).|
Originally Posted by Indivisible
I didn't get ANY points in September. Not store points nor reward tokens. This month I got store points but not reward tokens. Were we supposed to?
|
There are other bits of info around to let you know how many reward tokens you should have, but you should now be getting one of those per month you are subscribed, and if you buy a certain amount of Paragon Points (can't recall how many off the top of my head).
Guide: Tanking, Wall of Fire Style (Updated for I19!), and the Four Rules of Tanking
Story Arc: Belated Justice, #88003
Synopsis: Explore the fine line between justice and vengeance as you help a hero of Talos Island bring his friend's murderer to justice.
Grey Pilgrim: Fire/Fire Tanker (50), Victory
Then it sounds like I am missing Paragon Points for September, and reward tokens for September and October for both of my accounts. I guess I'll file petitions even though I cringe at the thought of dealing with "Customer Support". Not getting what I pay for is not doing a lot to convince me to keep paying for this game.
Quote:
Zwillinger, I think it is past time to get whoever is responsible for this system to come forward and do the following:|
Originally Posted by Zwillinger
I'm not the person to say whether it would or would not be easier, nor can I comment as to whether or not its even feasible with the way that our billing system works.
I agree that the current system isn't the most intuitive and am passing that feedback along at whatever opportunity presents itself. For now though, I am focused on providing a clear and concise explanation and will relay the details as they are communicated to us. |
- Explain to both Customer Support and the OCR team exactly what is supposed to happen. From what I can tell, neither group actually knows what is going on with the system(s) involved.
- Simplify the system. Mainly change from 3 different reward dates to a single date for all three special rewards (Server Transfers, Paragon Points, and Paragon Reward Tokens).
- Show on the user's account page the accurate time that the awards are to be given to the player.
- Listen to player feedback, because from this side of the monitor, no able to make changes is.
http://boards.cityofheroes.com/showthread.php?p=3937095
On a related note, it seems that the monthly Producer's letter has died as well. The more Paragon Studios shuts down communication, the more players will feel ill-treated for subscribing. You know, the people you call VIPs.
Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters
Add another to the list. Got my points, but dont get billed till the 24th.