Discussion: Extended Live Server Maintenance - Thursday, September 22, 2011
By
Aggelakis,
Posted on: 2011-09-21 10:36 in News, Events and Announcement Discussion
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No. I "ain't".|
Originally Posted by EU_Damz
Dear lord i hope you aint on about the server selection screen since that was an actual bug . . . . . . .
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i21, even with newer, beefier hardware, has several new systems built into it. These systems, in conjunction with everything else and in the live environment, are putting more strain on some portions of their server platform than was anticipated.
If it is having these problems NOW, with the current population, regardless of how many are temporarily back for the "new shiny", it would likely have gotten a hundred times WORSE once we saw an influx of Freemers. Especially if the portions of the platform that are stressing are accessible to said free players.
Personally, I'd rather take a bit of immediate inconvenience than have the game blow a gasket in the full light of public F2P and have to do this at a later date, leading to an even LONGER downtime.
Again, I understand that some players are getting hit more than others. And I have sympathy for them. However, my sympathy is finite.
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pics or it didn't happen! :d
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Originally Posted by solarsentai
i'm not unhappy.
I'm feeling quite content today actually. It didn't rain. The sun is shining. The boss has been gone most of the day. Yup, pretty good day so far. When i get home from work, the servers will be up and i will enjoy happy coh time. All is good with the world. ^__________________^ if i only had a klondike bar... |
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Try reading a bit more carefully.|
Originally Posted by MrDead
No, your whole argument is false. Especially when you tried to back it up with 'dozens of accounts' BS.
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I didn't say "dozens". I said "roughly a dozen" and proceeded to give a general breakdown of what accounts were what within that rough figure.
But feel free to cast aspersions as to my truthfulness than actually argue the point.
Also, even if, for some reason I WERE lying, it wouldn't mean the entirety of my argument is fals. Just like, if you happen to live in an area whose laws supersede portions of the EULA, it doesn't invalidate the whole EULA.
So try again.
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| Your NCSoft account is linked to one email account. |
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| I gaurentee most people aren't blocking their MMO via spam filter on their primary email account. |
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| You know all this, you're just being argumentative and trying to sound smart. |
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| Nothing you've proposed is even a remotely good excuse to NOT have taken the 15 seconds it would have taken to send out an email. You're 'reasons' are quite frankly irrelevant. It's common courtesy. |
I made no excuses. I merely outlined why e-mail isn't always the best medium for communication.
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Ah, so then you were just posting completely irrelevant nonsense.|
Originally Posted by Hyperstrike
I made no excuses. I merely outlined why e-mail isn't always the best medium for communication.
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Noted.
Apparently I'm to stupid right now to make an awesome link with a picture and stuff but neverthelss sign the petition! [u]http://www.change.org/petitions/ncso...city-of-heroes[u]
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Yes. Contrary to popular belief, I did. And my grasp of the english language is quite firm. My reply, while addressed to you, was not an accusation that you PERSONALLY were making said demands. I was merely making a point and expressing an opinion, not casting an aspersion.|
Originally Posted by EU_Damz
1) Did you even READ what i posted? My post stated that i believed that the "i want money back" was over reacting imo.
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| 2) I think i have a much better view of how many are EU players than you since you know . . . i myself am an EU player and know quite a large number of EU players. |
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| 3) Whatever that number of EU players is, its a number large enough to hurt their wallets. |
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| 4) The game had zero warning that the month of september would be "downtime month". |
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| 5) You, out of everybody in this thread, seem to have the least clue here about the actual situation. You say we dont have any idea what they're doing, how do you know i didnt watch the ustream too and just like you because of it know it all? |
You don't like what I say? FINE. Point out the actual errors. Don't simply point at me and say "YOU ARE WRONG."
Until you can do so, I'm not inclined to give you any further consideration.
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| 6) Because statistics show we are lower than NA primetime you saying our number of players is low? |
- Paragon shuts down for maintenance when it does because their data tells them that timeframe is low-ebb for population in terms of total logons.
- Neither you nor I are qualified to comment on exactly how large (or small) a given population in the game is, other than to repeat what we are told by the devs.
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| You sir, stink of "elitist". |
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Unlike some people, who're attacking the person instead of what is said.|
Originally Posted by MrDead
Actually, you've been pretty much attacking anything said in this thread.
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I disagree with some of what's being said in this thread. And I have zero inhibitions about saying so. If you interpret that as an attack, that's entirely your hangup.
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| Whether it's for compensation (which won't happen) or a simple email notice (which won't happen) or just being unhappy their time is cut short. |
E-mail notification: No guarantee it'll reach the sender in a timeframe the sender would consider appropriate, or reach the sender at all. Or that it would be read in an appropriate timeframe.
They've announced events solely on their facebook page before, neglecting the forums. Do I raise a huge stink and demand restitution for missing an event I was never notified about? No.
Users are unhappy: Again, said users have a small modicum of sympathy from me. I merely feel that the ends justify the means in this particular instance.
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I remember a certain fantasy MMO that came out a few months after CoH would require day long maintenace every week if I remember correctly.
If the Devs decide to throw everyone a bone, it's going to be Paragon Points, because they really don't have to give us anything. Per the EULA, you accepted that your playtime can be interrupted.
They are a business and they're going to do what's good for business. Whining it's not fair because you live in the other side of the world isn't going to solve anything and never will.
Is it harsh? Yeah, but that's reality. They've treaded on my playtime over the last few weeks as well because of the hours I work. I know how it feels, and it sucks, but I'm not gonna cry about it and demand that I be compensated for something I'm not entitled to. If they do give us something, awesome, if not, oh well.
Also, their e-mail system sucks.
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It's not my hangup, and I'm not the only one 'interpreting' it that way. I'd in fact suggest you are misinterpreting what you're doing.
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Originally Posted by Hyperstrike
Unlike some people, who're attacking the person instead of what is said.
I disagree with some of what's being said in this thread. And I have zero inhibitions about saying so. If you interpret that as an attack, that's entirely your hangup. |
Apparently I'm to stupid right now to make an awesome link with a picture and stuff but neverthelss sign the petition! [u]http://www.change.org/petitions/ncso...city-of-heroes[u]
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Not in the slightest.|
Originally Posted by EU_Damz
Your saying everybody in the EU is wrong to complain.
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I'm merely saying that, in cases where something could be changed, that the complains could be more constructive.
And in cases where it's essentially "raging against fate" (i.e. the dowtimes inconveience the EU players most), it serves no constructive purpose.
In the second case, there are only two things you can realistically do:
- Bring in enough money in your particular population group to warrant a legitimate reassessment.
- Take money away from them by cancelling and convincing others to.
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| You are yet to get a valid reason for EU players not to complain other than "because i said so" yourself. |
That doesn't mean I'm going to simply let demands for compensation and various inaccuracies be left to stand and fester.
If my rhetorical style in doing thus isn't to your liking you may request that I alter it, though I make no guarantees that such a request will be filled.
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Originally Posted by Aggelakis
Hyperstrike, I'm just wondering, do you know what the Multi-Quote option of this forum is? It's used so that you can reply to multiple posts within one reply. It's used so that you don't spam a thread with individual replies to single posts. It's used so that you don't have to waste so much time loading pages when you could just go down the page clicking a button, then replying to all of them at once. :/
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Originally Posted by Aggelakis
It's right there between Quote and Quick Reply. It's pretty awesome.
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Yes. I'm quite aware. Maybe I should write a howto on it to make you aware of how aware I am of it as I am already becoming irritated by people asking this pointless question.
I do not choose to use this feature due to the serial nature of my consumption of threads. Insistence or castigation coming from people because I decline such use is merely another form of spelling/grammar police irrelevance.
Thank you for your concern.
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If you wish to consider it such. Well. Have at.
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Originally Posted by MrDead
Ah, so then you were just posting completely irrelevant nonsense.
Noted. |
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I agree with this post.
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Originally Posted by Mr. DJ
I remember a certain fantasy MMO that came out a few months after CoH would require day long maintenace every week if I remember correctly.
If the Devs decide to throw everyone a bone, it's going to be Paragon Points, because they really don't have to give us anything. Per the EULA, you accepted that your playtime can be interrupted. They are a business and they're going to do what's good for business. Whining it's not fair because you live in the other side of the world isn't going to solve anything and never will. Is it harsh? Yeah, but that's reality. They've treaded on my playtime over the last few weeks as well because of the hours I work. I know how it feels, and it sucks, but I'm not gonna cry about it and demand that I be compensated for something I'm not entitled to. If they do give us something, awesome, if not, oh well. Also, their e-mail system sucks. |
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I notice you did not reply to my post earlier on Hyperstrike. Interesting 
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If you agree with this post then please take notes from it. Its how you make your point without belittling half the people in the thread and making yourself look bad. His post is tastefully done and doesn't give me the impression he is talking down to me like hes my superior.
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Originally Posted by Hyperstrike
I agree with this post.
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I think there is a bigger picture here than what is being painted.
I see a lot of there are more people on the NA side then EU, so they should be prioritised when it comes to downtime, which I can understand from a business point of view.
But there is also another business point of view they are missing, if this was a one off then I see the EU side as not having an argument, but on recent events they have.
As a business the last thing you want is to lose your customers, and if the same set of people are constantly being targeted due to their size they will eventually lose some of them, this then decreases the targeted group even more. This then gives other people of the targeted group other reasons to leave.
Now you can constantly target the smaller group again and again and again until they reach boiling point or they could target everyone and keep everybody just above simmer.
What makes more business sense, come to your own conclusion.
Too many 50's to list here's a few you may know.
Slazenger, Area51, Area53, Area54, Erruption, Mind Plague, Thresher, Sheath, Broadside, Debt
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Dammit! Another victim of Dr. Wrong and his Wrongbots! When will they learn?!|
Originally Posted by Gemini_2099
EULA has no bearing in this situation.
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When. Will. They. Learn?!
If it's in a context related to playing the game then the EULA is relevant.
Or did you mean "if the EULA does not support my position it's irrelevant to my argument"?
Dr. Todt's theme.
i make stuff...
/sing "EULA in the morning, EULA in the evening, EULA in the afternoon!"
I think I saw (possibly heard) that in an old Warner Bros. cartoon... just sayin'...
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Lemme look and see. Contrary to popular belief, I don't respond to EVERY post on the forum (try as I might! |
Originally Posted by Spiked_Menace
I notice you did not reply to my post earlier on Hyperstrike. Interesting
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)Ah.
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Originally Posted by Spiked_Menace
You mean like that other really really big Western MMO? The one that gives one-day exemptions (i.e. free days) after downtimes? Yeah.
Perspective indeed. |
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Originally Posted by Red_X2
If you agree with this post then please take notes from it. Its how you make your point without belittling half the people in the thread and making yourself look bad. His post is tastefully done and doesn't give me the impression he is talking down to me like hes my superior.
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The only reason I'd have to even give the appearance of denigrating people I'm talking to is having to explain my position after someone accuses me of saying something I didn't say due to having not (or mis)read something I've said.
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Ahhhh, the ranting of entitled people is music to my ears.
Lets look at this from another perspective shall we. Lets avoid the typical fair/not fair debate where arguing with an entitled person is like arguing with a religious uneducated person talking about high science. IE who needs facts and context when you can spout whatever sounds good in your world.
Look at this from a self happiness perspective. Would you be happier by putting more focus on the downtime, negative feelings, and cutting yourself off from other entertainment options via your point of view alone? Or would you be happier taking your lumps and watching a movie or TV series you'd like...or playing a video game...or here's the really strange one, reading a book?
You DO have the CAPACITY to CHOOSE not to stress about this type of utterly insignificant occurrence and be happier because of it. Or you can come and rant here. Your choice 
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The context here is not "playing the game". It is "keeping the customers happy". The EULA has nothing to say on that topic.
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Originally Posted by Schismatrix
Dammit! Another victim of Dr. Wrong and his Wrongbots! When will they learn?!
When. Will. They. Learn?! If it's in a context related to playing the game then the EULA is relevant. |
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Because it won't happen any other way. The way NA work schedules come out to, it's FAR more beneficial to them to do downtimes on an NA-timetable, not an EU timetable.|
Originally Posted by FloatingFatMan
No. Why the hell should we? We're paying customers and we have every right to voice our complaints in the ONLY medium we have available to us.
If you don't like that, tough. Go read some other forums. |
And just because it happens to be down during EU peak hours doesn't instantly equate to second-class citizens.
You are entitled to complain, but don't expect people to just listen to you complain without pointing out the flaws in your complaint.
People have a right to complain when they feel they didn't get what they paid for. Complaining about not getting gaming time you paid for is no different than complaining about getting a half cooked meal at a restaurant or about having to pay for fixing a gadget you returned to the store under warranty. The restaurant can say "that's the way that meal is supposed to be cooked." The store can say "these were the last days of the warranty, and it's a manufacturer warranty, not ours; by the time it arrived at the manufacturer the warranty has passed." The game company can say "this is done for your own benefit and besides you agreed to the EULA."
These are legitimate responses, and it's also legitimate for the customer to get angry, vow he'd never set foot in that restaurant, store or game, and tell all his friends as well as the local newsreporter not to do that either.
That's just the way these things go. Being within the letter of the law doesn't mean that the customer can't feel cheated or even be cheated. If whoever is providing the service feels that losing some customers this way is okay then that's fine. If not, they can provide some sort of compensation. As I said before, I don't think that NCsoft is required to provide compensation, it would just be the nice thing to do.
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People complaining here obviously have no idea what they pay for. Try reading the EULA sometime :P.
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Originally Posted by General_CoH
People have a right to complain when they feel they didn't get what they paid for. Complaining about not getting gaming time you paid for is no different than complaining about getting a half cooked meal at a restaurant or about having to pay for fixing a gadget you returned to the store under warranty. The restaurant can say "that's the way that meal is supposed to be cooked." The store can say "these were the last days of the warranty, and it's a manufacturer warranty, not ours; by the time it arrived at the manufacturer the warranty has passed." The game company can say "this is done for your own benefit and besides you agreed to the EULA."
These are legitimate responses, and it's also legitimate for the customer to get angry, vow he'd never set foot in that restaurant, store or game, and tell all his friends as well as the local newsreporter not to do that either. That's just the way these things go. Being within the letter of the law doesn't mean that the customer can't feel cheated or even be cheated. If whoever is providing the service feels that losing some customers this way is okay then that's fine. If not, they can provide some sort of compensation. |
Nice to see everyone getting along in here.
I love you all and hope for the best for everyone.
and round up everyone that knows more than they do"-Dylan