Discussion: Extended Live Server Maintenance - Thursday, September 22, 2011

Because I have roughly a dozen of them. About half are business-related. The other half are personal.

Not to mention a couple spam-bucket accounts.

Some of them I don't check but once or twice a month. As they don't see anything legitimate that often. But I still have to maintain them separately.

I am NOT a prolific e-mailer, outside of my day job. In fact, I'm not really all that prolific at my day job either and our software supports "under the hood" e-mail with notifications. We actually do the majority of our inter-office communications via IM.

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Keep telling yourself this. I'm sure it makes the attempt to convince yourself that you've "won" much easier.

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I don't know if you noticed. But they've ALREADY done what I've said with the EU playerbase.

They're sympathetic. But they're going to CONTINUE to schedule their downtimes during what the EU contingent regards as "primetime". Their data shows it's the statistical "low ebb" point for population and allows them to keep a semi-reasonable schedule for employees.

Take a look at today's UStream. They address it directly and pretty much say "It is NOT going to change."

As I've said, at some point, a choice has to be made. They've done so. If this inconveniences you and incenses you to the point of quitting, so be it. It sucks, but there it is.


You first. Climbing up my (and the devs') *** over something that has to happen and just HAPPENS to inconvenience you PERSONALLY is making it EXTREMELY painful when I try to sit down.

I didn't say that. Please don't twist my words.

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No, your whole argument is false. Especially when you tried to back it up with 'dozens of accounts' BS.
Your NCSoft account is linked to one email account.
I gaurentee most people aren't blocking their MMO via spam filter on their primary email account.

You know all this, you're just being argumentative and trying to sound smart.

Nothing you've proposed is even a remotely good excuse to NOT have taken the 15 seconds it would have taken to send out an email. You're 'reasons' are quite frankly irrelevant. It's common courtesy.

You actually think I'm raging? I think you're a bit too deeply invested in your own Internet Angry if this is the case.

Yay for you. If you want to had over a free order of McFries because they didn't like their hamburger that's fine. That's YOUR company policy.

I'm sure that if the customer insisted they be entitled to free meals there for the next month and a half that a slightly different tact would be taken.

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Ah. So if it doesn't inconvenience you, and is only a pain in the butt to us dirty colonials, it's not an issue and shouldn't be addressed right?

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For what it's worth, myself and others have gotten emails days after the thing they were emailing about were announced or over.

Specifically, the last double XP Weekend... I think I got an email that Sunday or Monday following it saying that I should login and play and yadda yadda yadda.

It wouldn't have hurt if they sent out emails but I don't know how much good it would've done either.

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1) Did you even READ what i posted? My post stated that i believed that the "i want money back" was over reacting imo.
2) I think i have a much better view of how many are EU players than you since you know . . . i myself am an EU player and know quite a large number of EU players.
3) Whatever that number of EU players is, its a number large enough to hurt their wallets.
4) The game had zero warning that the month of september would be "downtime month".
5) You, out of everybody in this thread, seem to have the least clue here about the actual situation. You say we dont have any idea what they're doing, how do you know i didnt watch the ustream too and just like you because of it know it all?
6) Because statistics show we are lower than NA primetime you saying our number of players is low? Seriously are you even remotely serious? The number could be 51/49 and we'ld be the lower number. You sir, stink of "elitist".

For somebody who keeps bragging about how they were in customer service you dont half forget/dont read nothing. EVERYBODY is saying they know its essential, they just would like it done during NA primetime once in a while!

You cant be that self obsessed that your blinded by your own . . . . well whatever it is your blinded by

If that's what you're taking from it maybe you should step back and reassess what you've been saying and getting from peoples messages. You won't. But that's moot.

Cheese?

I'm not doing either.

I'm neither being mean, nor going out of my way.

I'm simply saying something you dislike, and therefore don't want to hear. It doesn't mean that what I'm telling you is wrong or incorrect or offensive (or intended to be any of the above).

Sure, this intolerance of certain types of behavior doesn't always make me a lot of friends.

Ask me if I care.

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Hey, if you honestly think you can do my job, come apply. Maybe I can get down to a more normal work week then.

Your violation of forum policy has been noted.

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Actually, you've been pretty much attacking anything said in this thread. Whether it's for compensation (which won't happen) or a simple email notice (which won't happen) or just being unhappy their time is cut short.

Tell someone selling $75-100,000 cars that they should be giving away product when someone makes a stink.

Nope. I've got two.

And your telling me that I'm wrong simply because it suits your purposes and/or ego for me to be wrong doesn't mean that your opinion reflects the reality of the situation.

You don't like what I have to say? Fine. But please tell me why I'm wrong rather than simply saying "You're wrong".

"Because I said so" isn't a valid answer.

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My point stands. You were never promised unfettered access to the game during maintenance windows of ANY sort.

Nice try though.

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Actually, yeah it does. Simply because YOU want to throw it out the window when it suits your purposes is the irrelevant portion here.

Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

You were aware when you opened your account that downtime would occasionally occur right? The fact that you would be unable to access the game on occasion was known to you, correct? Downtime has happened before, hasn't it?

Were you ever told that you would be compensated for that downtime, in the history of the game? Did the devs ever state (or imply) that you would have access to the game whenever you felt like it, on your schedule?

No? None of those things occurred?

Then they don't OWE you a damn thing.

I'm sure you'd all rather they keep the servers up indefinitely so no one "loses money" by not being able to play. Have fun with the game being down for days and potentially losing information when the servers crash because they put off doing things to prevent that from happening.

Necessary upgrades cannot be postponed indefinitely. If what they are doing is indeed physically moving the data to brand spanking new servers, then the servers were probably delivered yesterday. That's why there wasn't more notice, because they didn't want to announce a specific date to do it and then have something happen that prevented it from happening that day. Like the new servers not showing up when they were supposed to, for example.

What is happening in this thread is very much like what happens to me at work. Okay, I'm a janitor at a college. Pretty much every day someone tells me that I can't close a bathroom during school hours in order to clean it. When I don't close the bathroom, quite frequently the same person will accost me and tell me that the bathroom is disgusting. Well, if you'd let me close it to clean in there, it wouldn't have been disgusting, now, would it?

People have been complaining for a while now about how buggy and laggy the game has been lately. The the same people turn around and complain when the devs shut the game down for an extended period in order to fix it. You can deal with the extended downtime, or with a buggy, lagging game. What you seem to be expecting, no downtime and a perfectly functioning game, is an impossibility.

Originally Posted by Dechs Kaison See, it's gems like these that make me check Claws' post history every once in a while to make sure I haven't missed anything good lately.

Your saying everybody in the EU is wrong to complain. You are yet to get a valid reason for EU players not to complain other than "because i said so" yourself.

Your note has been discarded into the circular file. A rose by any other name...

Originally Posted by Dispari I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

Well I have to admit I didn't know there was one.

Originally Posted by Dispari I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

Oh yeah. Cool.