Issues with Incarnate Trials - Monitoring Issue 4/8/2011


Arkyaeon

 

Posted

We have identified and potentially addressed an issue which was causing leagues to be disbanded and prematurely removed from Incarnate Trials. We will be monitoring this solution over the weekend, however if you still are encountering this issue please be sure to file a bug report using the "/bug" command on live servers and posting on this feedback thread here.

Please note that we want to know if your leagues experience this issue following today's unplanned maintenance (anytime after 5:30 PM PDT/8:30 PM EDT).

Thanks!


Andy Belford
Community Manager
Paragon Studios

 

Posted

I haven't experienced it really since moving to formed teams rather than queued teams. I'll see if I can test it out at some point this weekend.

I will however say, the League window randomly detaches itself and it's hard to notice if you don't pay attention. When it does, and you try to move/fix it sometimes it's in such a position that the quit button gets pushed. It's obnoxious when this happens just before you enter a trial and you end up quitting before you go in. Very....frustrating.




We'll see....

 

Posted

The bug I've been seeing this morning is both times I try to get into a BAH, I mapserve out either during the cutscene or just as it ends. The second time this happened the entire game just spontaneously shut down.


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Posted

I would like to know if any players are experiencing any lag and crashes during the B.A.F trial and Lambda trial. I have experience crashes on both trials on a regular bases, at least twice during the trials. The most crashes I've had were four. I am losing many rewards as a result of these crashes.

I hope the Devs Have identify this issue as well as addressing it. I have spoken with many players and Sg members and they just about given up on the new trials since they are experiencing the same issue as I am.

I mostly play on the protector server but I am curious if this is sever wide


 

Posted

I crash quite frequently when entering/leaving/moving inside the trial instances. Sometimes I get a message that looks like this, or similar (not always the same file):

Quote:
./piggs/texGui1.pigg: Corrupt pig file detected
Read failed for file: texture_library/GUI/CREATION/Login/coh.texture
-1
Your data might be corrupt, please run the patcher and try again
I have run the patcher 4-5 times yesterday and also defragged my game files and run the patcher a few more times.


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Posted

This morning I could not get any league Q to work for me. Wait time was less than 1 minute and nothing every happened. When I finally did get into one I got some message about league failing to enter trial and was put back into the Q. Has been like this all morning so far so I ended up running an ITF and converted shards into threads.


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Posted

4/10 Virtue Server.

It's been strange today. I've joined one league and oddly, I was not on a team when I clearly was on a team of 8 in the league UI menu. Logged back in, ended up falling on black screen, and ended up somewhere in the Rikti War Zone, but not where I mapserved. I've crashed in a B.A.F trial and end up re-logging, rejoining the event, only to end up in a office mission map, or in an entirely different event like a 20 member league in a Lambda trial, which should be impossible, since the max is 16.

I've crash a lot when the trial/league is formed in a Rikti War Zone. But I've also crashed/mapserved when it was formed in Studio 55, Pocket D, and Cimerora.


 

Posted

Since Friday:

Hamidon Raid Zone Crashes: 2
BAF and Lambda "Lost Connection to Map Server" kicking out the whole team: Too many to count.

Trials started in RWZ, Midnighter Club, Cim, Pocket D and Studio 55.

Rewards are randomly rolled back - whether it's threads, salvage, inspirations, etc.


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Posted

i have had a few mapserver in BAF since this patch, and I also have had LAG LAG LAG ,
slideshow lag, did not have this before fri, this is only in pocket d a little bit, then the BAF,a lot. not any I can see in other zones.


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Posted

Quote:
Originally Posted by MadHobbit View Post
i have had a few mapserver in BAF since this patch, and I also have had LAG LAG LAG ,
slideshow lag, did not have this before fri, this is only in pocket d a little bit, then the BAF,a lot. not any I can see in other zones.
Same issues here, I was fine Tuesday through Thursday, right after all the downtime I'm getting massive lag everywhere, longer loads, and crash at least two times during the trials.


 

Posted

ive had the issue that Fred has had with the random corrupt .pigg file a few times

ive had the issue where the entire league got booted from the trial for mapserve then when attempting to rejoin it says "cant find map(####)"

ive also had extremely long load times into the new trials (oddly enough BAF is better than lambda for me), sometimes the load was so long it booted me back to login

BAF i suffer from extreme powers lag but little graphical lag, lambda is almost exact opposite, i suffer from extreme graphical lag at times but no powers lag

one time ive had the issue with the slight rollback (lost 3 astral merits due to that)

other than those issues i usually dont crash at all during a trial, just lag (either graphical or powers depending on trial)


 

Posted

Quote:
Originally Posted by SolarSentai View Post
Since Friday:

Hamidon Raid Zone Crashes: 2
BAF and Lambda "Lost Connection to Map Server" kicking out the whole team: Too many to count.

Trials started in RWZ, Midnighter Club, Cim, Pocket D and Studio 55.

Rewards are randomly rolled back - whether it's threads, salvage, inspirations, etc.
This... The weekend was a nightmare. Should also add the zone crashes in general where the leagues are forming.



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Posted

On about the third or fourth mapserver occurrence (after I exited to the desktop to start over), I logged in and attempted to "rejoin" the trial with the hope that everyone else was still in it.

To my surprise (and to that of a few others) instead of entering the BAF map, I appeared just inside someone's Cimerora cave mission by the exit. Apparently, one of my league mates also appeared here. The owner of the level 41 mission spotted us and simply said, "Howdy!" Others reported ending up in a random Super Group (perhaps a league member's base) instead of the BAF map.

When I exited that level 41 player's mission, I found myself standing outside the mission door closest to the cave that leads to the Midnighter's Club. The league was near that area during our attempt to begin the BAF trial just before we all got mapserved.

That was my Monty Python moment of the day, but I have to admit that I enjoy the Incarnate ability of randomly appearing before unsuspecting players in their missions. What's good for the Zeus is good for the Spandex.


 

Posted

I Have not gotten to try either mission. I'm just sitting in the queue. I don't know if is working on the Protector server. If is working what I'm I doing wrong, I'm using my 50 toon.


 

Posted

I've only been on 2 toons since issue 20 because of the grindfest mentality that we have been 'blessed' with.

Friday:multiple mapservers, and disconnects during, and with the forming of baf's & lambda.
Tfs were attempted or formed in co-op zones only, rwz , cimerora, midnighters club, and pocket d.
logged out for the night in fire base zulu to finish progress on day job badge which was at 97.34 progress .

Saturday: logged in on same character to find that charcater in cap at the black market, and progress missing on fire base zulu day job badge which now reads it at 79.26.
ok, no big deal, just take a few days longer for that one now.
Did several runs of baf & lambda until the time for the hamidon raids, again disconnects, mapserves, other people beside myself being randomly dropped from team.
At one instance of the whole team being dropped i too started in cimerora , and ended up in that unknown persons level 41 non cimeroran mission.
Tried to form again, disconnect, loaded back in in the 2nd instance of cimerora, attempted to rejoin the event, ended up on my own map 'steal lore from the circle' mission from operative grillo, which is a mission in nerva. next disconnect ended up on someones council sewer map after disconnecting while trying to reform from midnighters club.

..off to the hamidon raids.. we formed up using the league system in the hive.
One disconnect after mapserve at the end of the first raid at the door to eden, the 53 merits chosen from defeating hami no longer there.
ok, joined in for the second raidat the kill of hamidon disconnected with the reward window popped up, loaded back in , and it was gone.
I did several more baf , and a few lambda for the rest of the night. i disconnectedat the last one upon exit , and did not bother to go to day job spot, instead letting it crash out in midnighter club.

Sunday: loaded same character in, character was in rwz3 this time....
attempted to start more trails than actually got to start due to crashes.
At one point ending up on another level 41's map as they were escorting a hostage out.
At another ending up on someones level 48 rikti tip mission.
And ...another on a level 50's council sewer map.
Attempted the 'slideshow' red side hamidon raid, got through to the end, chose the merits, exited the abyss, attempted to enter the abyss 2, froze up , mapserved & disconnected at the sub in grandville(with super speed & combat jumping on).
Loaded back in with flight on hovering above the spawn point for hamidon in the abyss 1 with no merits from the raid , and additional merits(from3544 to 2696) salvage(regular & incarnate), and recipies missing.

I too have several times gotten the corrupted file notice as others have mentioned in here.

I have also noticed crashes , and drops in framerate of 10 f.p.s or more with powers like barrier from incarnate destiny slot, judgement ion, and the same person with electric control kept crashing on a baf when attempting to cast the gremlin pets.

also, i've run a combined 43 baf & lambda since isuue 20 ( 25 baf, 18 lambda) all but the last time the reward was uncommon, last time was a common. nice rng there.
As i write this virtue has crashed twice in the past 2 hours since getting home from work, makes me not want to even play.


 

Posted

I'm having the same issue. BAF usually dc's after the cut scene. Upon returning and trying to rejoin the league the client will crash. This has happened on trials started from both RWZ and Cimerora.


 

Posted

I haven't had any crashes during the trials. But the last two BAFs I did, after the trial was completed, and I zoned back into Pocket D, I got a "lost connection to mapserver" message and got kicked back to the login screen. Judging by the Broadcast chatter I saw when I logged back in, the same thing happened to the entire League I was in.


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Posted

I was participating in a BAF last night. I think I missed part of the cutscene due to lag, and then I DCed before zoning into the trial. From there, the entire game crashed, and when I came back, I was back in Pocket D. Not the best first impression for me...


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Posted

Quote:
Originally Posted by SolarSentai View Post
Since Friday:

Hamidon Raid Zone Crashes: 2
BAF and Lambda "Lost Connection to Map Server" kicking out the whole team: Too many to count.

Trials started in RWZ, Midnighter Club, Cim, Pocket D and Studio 55.

Rewards are randomly rolled back - whether it's threads, salvage, inspirations, etc.
Yes very frustrating,all rewards and reward window gone when logging back in.Many sent petitions that evening.Received one reply from GM_Sven stating they are escalating my petition to a Senior Specialist for review.Still waiting on reply from the "Senior Specialist"


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Posted

This is the exact same issue I am having. Got an email from tech support saying I should delete my pigg files and refresh...... Didn't help. Everytime the error popped I would go out to the pigg dir, rename the current pigg it was having problems with (not always the same one) run updater and wait 30 -45 minutes while my slow *** cable connection downloaded the gigs of data AGAIN and AGAIN and AGAIN.........

Anyone know a real solution to this?

Quote:
Originally Posted by FredrikSvanberg View Post
I crash quite frequently when entering/leaving/moving inside the trial instances. Sometimes I get a message that looks like this, or similar (not always the same file):



I have run the patcher 4-5 times yesterday and also defragged my game files and run the patcher a few more times.


 

Posted

Quote:
Originally Posted by FredrikSvanberg View Post
I crash quite frequently when entering/leaving/moving inside the trial instances. Sometimes I get a message that looks like this, or similar (not always the same file):



I have run the patcher 4-5 times yesterday and also defragged my game files and run the patcher a few more times.
FredrikSvanberg and anyone else experiencing crashes, can you try running with '-verify' on the command line?

In the Launcher, right-click on the game and select 'Properties' and put the '-verify' (no quotes) in the "Extra Command Line Parameters (Advanced)" box.

If you are using CohUpdater, add '-verify' (no quotes) to the end of the 'Target' field in the properties of the shortcut to CohUpdater you use to start the game.


 

Posted

Is there a place where I can read it on this? I'm finally doing the missions but I don't know what to do with these threads I'm getting. Do I convert them hold on to them? I really a comprehensive guide. can anyone help?


 

Posted

Quote:
Originally Posted by Tex View Post
FredrikSvanberg and anyone else experiencing crashes, can you try running with '-verify' on the command line?

In the Launcher, right-click on the game and select 'Properties' and put the '-verify' (no quotes) in the "Extra Command Line Parameters (Advanced)" box.

If you are using CohUpdater, add '-verify' (no quotes) to the end of the 'Target' field in the properties of the shortcut to CohUpdater you use to start the game.
I did this for a while after the option was introduced. All it seemed to do was add 2-3 minutes to my time to get back in the game. It certainly didn't prevent more crashes.


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Posted

I had a new one pop up last night. We were forming a BAF in Pocket D on Infinity, and got to the point where we were full and ready to embark. I got the usual sound that alerts you to click Enter on the little pop-up window, but I didn't get the pop-up window. I wonder if this is what's causing some of the long delays, only to have 1 member apparently decline at the end that we've been seeing.


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Posted

Last night Triumph Pocket D. Got on BAF - dc'd as I activated my scrappers defenses in prep. Logged back on rejoined team - dc'd. On the third time I quit the game. Night before - Entered BAF - after cut scene entered Facility dc'd. Returned, eveything looked like it was tp'ing around me no powers would activate. I would love to finish powering up my Judgement power but can't seem to make headway. Tried switching computers. Funny thing is if I am not on a Baf the same server and character runs smoothly.