tstaylor96

This is the exact same issue I am having. Got an email from tech support saying I should delete my pigg files and refresh...... Didn't help. Everytime the error popped I would go out to the pigg dir, rename the current pigg it was having problems with (not always the same one) run updater and wait 30 -45 minutes while my slow *** cable connection downloaded the gigs of data AGAIN and AGAIN and AGAIN.........

Anyone know a real solution to this?

You know last week we started a thread in which I jokingly asked if they were going to credit our accounts for the down time. We figured it at .04 cents per hour.

I have really enjoyed i14. as complex as the code for this game has become over the years I actually am supprised it dosen't have MORE problems.

Anyone who works in IT will also know that (especially with Micrisoft) the products seem to have a 50-50 chance of being even close to bug free (see Windows BOB, every odd numbered service pack for the Windows NT OS, Vista) half of the biggest software company's products are total crap and the rest are just kind of crap.

I think NCsoft has done a stellar job (I'm a 51 month vet, not the oldest but been round a while) of delivering a product that we all enjoy and keeps me coming back time and time again.

GOOD JOB GUYS KEEP THE GAME ROLLING!!!!!!!

I will keep my personal frustrations, more or less, to myself from now on.

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So will you be crediting our accounts for the extra loss of game time?

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Bwahahahahaa!

Seriously, assuming you missed the EULA, what's that going to amount to?

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Let's see. $14.99/month = $14.99/30 days (about) = $.50/day = $.50/24 hours = $.03/hour

Yep they should credit all our accounts for what, about 12 cents?

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Actually I calculated it as $0.041638888888888888888888888888889 or there abouts.

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Freedom has more hardware to support the larger populations... updating this hardware is taking more time than our other servers.

We have made the decision not to hold launch for the other 10 North American servers and 4 European servers just for Freedom. We are working diligently on Freedom, at this time I have no estimated availability. I'll update you all as we know more.

Ex

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Now this makes sense. Why don't you guys put out this kind of direct information more often?



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That kind of information is actually quite obvious to anyone who has played MMO's for several years... more populated Servers are almost always going to be the ones with the biggest issues when rolling out new expansions.

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I don't care if it's obvious or not. I have worked in IT for 15 years. If I treated my client base in this fashion (leaving them in the dark) I would not have a job for very long. The scheduled down time was from 6:00 AM to 11:00 AM CST. They communicated nothing until 30-45 minuites ago. Just letting us know directly what's going on so that we as players can level set our expections, I would think should be assumed and provided in a timely manner.

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Freedom has more hardware to support the larger populations... updating this hardware is taking more time than our other servers.

We have made the decision not to hold launch for the other 10 North American servers and 4 European servers just for Freedom. We are working diligently on Freedom, at this time I have no estimated availability. I'll update you all as we know more.

Ex

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Now this makes sense. Why don't you guys put out this kind of direct information more often?

So will you be crediting our accounts for the extra loss of game time?

Why is it that every time a release happens, it's the most popular shard in the farm that gets wacked? This is not the first time and I would think that your engineers would learn from the history of roll out issues.

Don't you guys keep an internal knowledge base?