Maestro Payment Options Removed?
By
aleph_EU,
Posted on: 2008-07-17 15:33 in CoH and CoV General Discussions
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This seems a very strange thing for them to do.
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They'll have a very good reason for it.
As far as I can tell (researching online), UK issued Maestro cards and European issued ones differ, they use seperate... thingies to complete transactions; that sounds fairly complicated.
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So, basically, ALL of us who are using Maestro as a payment card type are going to have to change, come our next renewal of subscription?
Gee, thanks NC.
I would rather you took the money straight out of my bank account than me pay for it on my credit card.
This comes down as the mother of all Customer Service fails, in my opinion. What next? We won't be able to pay for things at shows on Maestro? My most sincere apologies to Mr Andrew Wildman and DTWT, but that's STUFFED any further charitable donations from me.
[/ QUOTE ]i know what you mean i had to use the paypal opition at the bottom to get in and i don't like using paypal
Dang.
Looks like it's trying to buy game time cards or switching my bank account then, which means changing over all my other subscriptions, work payment details and such.
Curious - why not use a credit card to pay for the sub? Set up a standing order with your bank to pay off the credit card each month and it's all more or less automatic, with no additional charges.
1) UK Contract Law states that a person under the age of 18 does NOT possess the capacity to contract. Any contract which a person under the age of 18 enters into is NOT under ANY circumstance legally binding (on either party).
2) Credit Card companies require a contract before they will give you a card.
3) A number of NCs customers are under the age of 18.
4) Families with poor credit ratings may struggle to get a Credit Card that does not have prohibitive interest rates.
5) Why should the consumer go to the trouble of setting up a Credit Card to pay for a service when right now the service providing company accepts a method of payment that is available to that consumer, but the service provider is, for no apparent reason, and with no warning, withdrawing that option?
The wisdom of Shadowe: Ghostraptor: The Shadowe is wise ...; FFM: Shadowe is no longer wise.
; Techbot_Alpha: Also, what Shadowe said. It seems he is still somewhat wise 
; Bull Throttle: Shadowe was unwise in this instance...; Rock_Powerfist: in this instance Shadowe is wise.; Techbot_Alpha: Shadowe is very wise *nods*; Zortel: *Quotable line about Shadowe being wise goes here.* Not everyone has, has access to or wants a CC.
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PS: Incase people missed it, NC was weird that it accepted Maestro in the first place.
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I just realised that I was talking out of my posterior, I actually did some research, my problem with Maestro was always the fact that I don't have a UK Maestro card, if you have one from the UK it seems to be mostly accepted, just checked on world of warcraft, amazon.co.uk and play.com.
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Not everyone has, has access to or wants a CC.
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Good old Visa Debit card. The only thing Halifax have done right for me! I had to cut the credit card in half right there at their helpdesk and tell them to stop irritating me about having a credit card though.
Chairman of the Charity of Pain; accepting donations of blood and guts.
Prophet of the Creamy Truth; "If it's empty, fill it with cream."
Which makes it even stranger that they're removing Maestro as a whole. After all, how hard is it to say "Maestro (UK Maestro Only)" on the payment options screen?
The wisdom of Shadowe: Ghostraptor: The Shadowe is wise ...; FFM: Shadowe is no longer wise.
; Techbot_Alpha: Also, what Shadowe said. It seems he is still somewhat wise ; Bull Throttle: Shadowe was unwise in this instance...; Rock_Powerfist: in this instance Shadowe is wise.; Techbot_Alpha: Shadowe is very wise *nods*; Zortel: *Quotable line about Shadowe being wise goes here.*
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Maestro was just targetted at the younger generation.
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eh?
Opens wallet, digs out ATM/debit card, sees the word 'Maestro'. This is the card that came with my mortgage/current account.
As far as I was aware Maestro is the debit card in the UK. I've never had, or even been offered a Visa card by my bank...and I'm no longer "the younger generation."
Nice one chaps, thanks for clearing that up. 
I figured there would be real world considerations like credit history, but it never really occurred to me about age restrictions.
So, if you're over 18 and have a good credit history the barriers are the (relatively small amount of) paper work involving setting up a credit card (recommended way of purchasing online anyway) and facing the question of whether or not you want a credit card.
I hope to see you back, DB. But if this is the event that tips you over to moving on then good luck old chap.
Hrm.
I had figured that there was some kind of mistake and Death Badger was being impatient, but it appears that they have removed a rather significant payment option.
Well, both of my accounts are on auto-renew on a Switch/Maestro card, one of them is due to run out in October next year, one sooner than that.
If they haven't returned the option to use this card and the auto-renews fail and I still feel a little meh about the game, like I do now then I just might not renew it.
[url=http://vox-doom.deviantart.com]Take A Gander At This.[/url]
There seems to be some confusion switch (now Maestro) was never aimed at the younger generation and was in fact a direct competitor to what is now Visa debt (think it was called delta or something originally)
the aimed at the younger generation card was a solo card which was similar to switch card but had limitations placed on it
with my bank you could get a solo card about 14 i think and then when you turned 16 you could upgrade it to a full blown switch and i assume most other banks operated a similar system
the differences in Maestro uk card and Maestro other places cards probably stems from the fact they used to be separate cards but a while back they joined and became Maestro (there was a particularly annoying advert involving a penguin)
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As far as I was aware Maestro is the debit card in the UK. I've never had, or even been offered a Visa card by my bank...and I'm no longer "the younger generation."
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Actually, it's more like Visa is for the younger generation. They're the invaders. And thank God too, their system kicks the nuts out of the s**tty Maestros for international use.
Chairman of the Charity of Pain; accepting donations of blood and guts.
Prophet of the Creamy Truth; "If it's empty, fill it with cream."
Does Maestro work with paypal? If so, that would seem to be the easiest option for those who want to continue playing.
I did have a quick look but it wasnt immediately clear which debit cards (if any) paypal supports.
I have used Paypal for a lot of payments in the last few years and haven't had any problems (touch wood).
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Does Maestro work with paypal? If so, that would seem to be the easiest option for those who want to continue playing.
I did have a quick look but it wasnt immediately clear which debit cards (if any) paypal supports.
I have used Paypal for a lot of payments in the last few years and haven't had any problems (touch wood).
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Yes, they do.
[url=http://vox-doom.deviantart.com]Take A Gander At This.[/url]
Paid with a Meastro card on the 2nd July. If there is going to be a problem Play NC should email every single customer that pays with this method to explain what is happening.
If they dont and then payment is stopped then PlayNC are doing a major misservice to there customers and I would realy think about leaving and going to a company that values its customers enough to inform them of little changes.
Oh, didn't realise PayPal could be used for subs, too. Well, I'm good then
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PS: Incase people missed it, NC was weird that it accepted Maestro in the first place.
[/ QUOTE ]Yeah, it's pretty weird of a company to want money from their customers all right.
Umm, could we have a Redname add to this please?
It would have been nice to see this mentioned in an official announcement before we start to find out the hard way too.....
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Erm guys - before you start slating NC soft et al for the Meastro problem, let me just add this into the mix.
I work for a software company and we have a large number of web sites that we maintain, along with retail shop outlet software. The rules for Meastro payments changed around August last year with a final due date of all changes by april this year. The Maestro system of payment has been made a lot harder to process, compaired to other credit/debit cards, so you may see this more often in the comping months and years - as and they may (although don't quote me on this) be trying to phase out the Meastro card in favour of standard Visa payment.
Just my 2 inf worth
I work for a bank which offers Maestro cards. My wife works for a bank which offers Visa Electron cards.
The Maestro ones are harder to work with the new Faster Payments scheme (where the bank doesn't bilk you by keeping your money in a holding account for 2/3 days).
And that's my tuppence worth (with interest)
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No matter what the reason, telling people BEFORE it happens would be good Customer Service.
Hiding it away and hoping nobody notices is awful Customer Service.
I've dug about a bit in regards to something someone mentioned earlier and does indeed appear that the UK and Europe Maestro cards are different.
The UK ones are still essentially a switch card and are processed using the same system, which can lead to non-UK cards being declined here.
HSBC, First Direct, NatWest, the Royal Bank of Scotland and a few others issue Maestro, whereas Barclays, Lloyds TSB, Abbey, Halifax Bank of Scotland (HBOS) and a number of the smaller banks like Abbey all withdrew from the system and swapped to Visa debit instead, which uses the same payment clearing system as the credit card Visa.
I worked on card referals for about a year and generally the Switch ones tended to be more akward than the Visa ones. Especially a perticular type of card issued in Scotland that was an utter pain to process.
So, basically, ALL of us who are using Maestro as a payment card type are going to have to change, come our next renewal of subscription?
Gee, thanks NC.
I would rather you took the money straight out of my bank account than me pay for it on my credit card.
This comes down as the mother of all Customer Service fails, in my opinion. What next? We won't be able to pay for things at shows on Maestro? My most sincere apologies to Mr Andrew Wildman and DTWT, but that's STUFFED any further charitable donations from me.
The wisdom of Shadowe: Ghostraptor: The Shadowe is wise ...; FFM: Shadowe is no longer wise.