Discussion: Introducing Tweet Code Thursdays!
[QUOTE=Seschat;4304626]One, that's kind of depressing. I'd like to think my fellow CoH players are brighter than the average internet user. Two, one wonders how these numbers would change if the broken parts of the forums, such as the login, were ever fixed?[quote]
The log in errors were fixed awhile back
As I've said earlier, far too often the price of using social media is your career. You are fortunate, Zwillinger, that Paragon encourages your use of Twitter/Facebook/whatever. Many companies look on such usage as a liability to their business, and a poor reflection on your character. |
Andy Belford
Community Manager
Paragon Studios
Why not have an unlimited amount for a period of time or a HUGE quantity for Thursday say like 10,000 (give or take) so that it's not the mini "black Friday" of trying to pile over each other for so few codes when I'm sure there's a lot of people.
Orr exactly what you guys did on Facebook for "facepalm" emote only on twitter for the day and give the whole day to let people get a code Me myself am hardly on twitter and don't usually keep up with promotions :/ |
Yes, we're trying to grow another outlet. There's strategery in them thar hills.
The "code generator" wasn't generating anything at all. It was pulling from a static database of codes. It was also programmed by a third party and was a standalone tab on our Facebook page. Something we don't have the option to do on Twitter. |
I will admit that I follow and interact with them on Twitter (without having had to divulge any personal information aside from an email account that I created for that purpose). My tweets are private so you have to have my permission to see what I post.
I also Like the CoH page on Facebook and interact there asking and answering questions or just making comments as I do here. Facebook has very minimal personal information about me and it is blocked so that only those I allow can see that information. I know of people who are not giving any actual personal identification on Facebook.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Oh damn I spent my day playing the game instead of being on twitter.
What a dumb idea this is.
So if I want to see a video feed I have to go to one site. If I want to grab a free item I have to watch another social media.
But It gets better you have to snag it first. So the people you actually get to watch for the promo are still left out if their service or computer is slow.
Please stop with the gimics and go fix the current reward bugs. Like yearly badges and random Paragon reward dates.
Who would get the COH twitter feed that isn't already playing the game? So every player that doesn't get a reward you risk pissing off.
Oh damn I spent my day playing the game instead of being on twitter.
What a dumb idea this is. |
But I am with you on that statement.
Personally, I love this.
What's to complain about FREE stuff that we all have an equal chance of obtaining?
If you don't care about Kirby Dots and never have before - then don't visit the twitter page. If it's something you desire, cast a tent and be ready.
-Liberty/Exalt/Freedom-
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@Annihilius
Characters:
- Dawnshift (50 Peacebringer/Virtue)
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Several players have reported that instead of keeping the cookies and simply expiring them at the end of 8 hours the cookies are being deleted if you close the browser. Arcanaville can give more information on what's happening with the cookies since she's looked at it to see what is happening.
Even if I leave the browser open and never touch the Back button it will regularly log me out before 8 hours have passed if there has been any inactivity at all.
The Remember Me button does absolutely nothing. Luckily, my browser will fill in my username and password for me at home. I obviously don't have this enabled at work due to security reasons.
There are also the random logout bugs.
If the game spit out 20 dollar bills people would complain that they weren't sequentially numbered. If they were sequentially numbered people would complain that they weren't random enough.
Black Pebble is my new hero.
Not all of the issues were fixed.
Several players have reported that instead of keeping the cookies and simply expiring them at the end of 8 hours the cookies are being deleted if you close the browser. Arcanaville can give more information on what's happening with the cookies since she's looked at it to see what is happening. Even if I leave the browser open and never touch the Back button it will regularly log me out before 8 hours have passed if there has been any inactivity at all. The Remember Me button does absolutely nothing. Luckily, my browser will fill in my username and password for me at home. I obviously don't have this enabled at work due to security reasons. There are also the random logout bugs. |
The Paladin
Steel Canyon, Virtue
Exalted
@Paladin
If it's any help, I found that the login issues were fixed on boards.cityofheroes.com but not from using boards.coh.com. I was scratching my head over the claims that it was fixed until I switched URLs - I haven't had a logout problem since, and this is coming from someone with logout problems for about 5 years.
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I'm on twitter, and I have zero desire to try and and grab one of those codes as I know I'm not fast enough to snag one. I was willing to play along for the facepalm emote, a limited time promotion works just fine, but with a ton of people trying for the once code... really? I was on virtue last night when you gave them out... again, didn't even try. this "promo" is full of fail and if you think that almost certain failure will drum up support you are sadly mistaken.
Well since you seems to want to do promotions on all social media when are AOL afternoons starting? You know create an AOL chat room for those few COH/AOL fans out there?
Or Hook Up with COH at OKCupid! Meet the love of your gamer life and get a code for the Wedding or Valentine pack.
Maybe a meet and greet with Dr.AEON on WebMD get a chance at a temp rez power.
Just doing my part to help out your marketing team.
Yeah, I have zero problem with you using Facebook, Twitter and whatever outlets you deem worthwhile.
ZERO problem at all. I use them as well. Exclusive costume items are just completely counter to all that I have enjoyed about this game. You say you're going to continue this? I say fare well. |
If it's not exclusive to Twitter and available as prizes for contests in-game but still exclusively one-shot codes, would that ease things? I can see a benefit in having a rare object in game to inspire people to action and talk. The success that the game has seen after Freedom has me trusting the people involved in sales.
Also, the Twitter account announced that codes will resume after the NCSoft maintenance. If you're inclined for Twitter codes, you might want to camp out.
The Paladin
Steel Canyon, Virtue
Exalted
@Paladin
My objection is to the code grab.
All it does is frustrate me. Especially when you then tell me I won't be able to get that item any other way. |
It means I will NEVER have a real opportunity at those items, since my satellite internet service is slow and has very high latency.
Yes, you folks may see me on Twitter much more than here, but what has more to do with that than the convenience of Twitter is the fact that this forum's cookies have not been working properly for me for almost a year now (NCSoft support was unable to replicate this problem, so the ticket died). I have to use an obsolete browser and clear all history/cookies every session just to retain SSL login state here, much less post anything. Others with the same problem probably just give up and move on, contributing that much more to forum stagnation.
I am VERY disappointed that you have finally implemented a Kirby Dot aura (one of the most fundamental superhero visual effects, so truly AWESOME to see in CoH) and it is only available this way. Even if I had a chance, I can not camp Twitter all day. That is not exciting -- it is frustrating in the extreme.
Interesting. I have yet to get the "Keep me logged in" function to work so far. Just an observation, if you could pass that along.
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It does though work better with being logged in even If the rare crash of Google Crome for iPad though... I've been moving stuff like bookmarks over so yay for Crome
FWIW, I agree.
I am faced with two options:
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As for the NON UNIQUE code situation, why aren't you talking to your market vendor about a clear lack of functionality?
There *will be* exclusive giveaways. There *will be* exclusive media content. For all venues, not just social media.
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It's hilarious how inapplicable that example is. But go on thinking that if it makes you happy.
What the majority of us are mad about is that (to keep your analogy) the free sample lady gives ONE taste of pizza to the first person to look at her... and everyone else gets told they can't have any because that guy just ate his. Nevermind the giant pizza behind her. |
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We will do what we can with the manpower and resources we have available. |
Post a message on twitter to go to X site on the NCsoft/City hosting servers, give a time-limited password in the tweet.
The contest site asks for that password, and if successful (ie. during the timeframe), gives a code for whatever you are giving out.
This can be easily automated.
Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters
The people who *want* to actively participate in the forums are going to do so, regardless of any carrots we dangle in front of them. Because you care, because you're passionate, you want to be involved with the future of the game.
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The people you're ACTUALLY tossing it to are those who care enough (about getting free stuff at least) and have more resources in terms of free time than a great many of your players.
I have the luxury of participating in the forums during the work day because the forums are very asynchronous. I can do it during downtime, or while in the middle of something else.
I have no hope of competing against someone with no job or other responsibilities who can afford to burn a day refreshing the page umpty-bajillion times a minute.
Coming back and telling us it's going to be EXCLUSIVE to said medium or going to market-speak (see: ESSENTIALLY LYING) about how that "maybe some day" it'll be put up on the market or someplace else (see: probably never) just ticks people off.
This argument comes up over and over again. The answers are always the same and always reeking of bovine excrement.
I'm sorry if you find that hostile or rude.
I do care about this game. And I care enough that I'm NOT going to sugar-coat an honest opinion just so you don't feel bad.
Also, if your market interface isn't working how you want, what is holding it up?
I mean, it's only been what? 8 months?
No they weren't. I may have given up complaining to support, but I still can't log in properly. I just now even had to clear all cookies and log in again, on this obsolete browser (Flock), in order to respond again.
This forum has problematic cookies & SSL state preservation. Still.
And to be clear: I'm not asking for freebies. I don't need to "win" anything, or be given anything, to be a fan of Paragon Studio and NCSoft. I don't care where any limited access giveaway happens, I'm against it. Love that facepalm emote, but I'd have paid for it just as happily.
There *will be* exclusive giveaways. There *will be* exclusive media content. For all venues, not just social media.
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A radio host did a promo via twitter... if you followed him, he would randomly draw names from those that did and give them stuff... that doesn't require the reflexes of a ninja on speed, its fair, and it doesn't piss people off
I love the idea. The point is not to give away costume codes.
The point is to get people following the City of Heroes account on Twitter. It's not the carrot, it's the stick.
I find it hilarious that people are THIS worked up about an aura. Really? It's not that serious. Twitter can't be monetized, as far as the CoH account goes (it's not a "Promoted post," they don't get money per page view) so that's not a motivation at all.
The motivation is, like they've said, building the community off of the forums; therein lies the problem. Want to know why so many people on these forums hate social media (other than mildly understandable issues with privacy)?
Because forum posters, since the Internet was created, value anonymity more than oxygen. Social media removes that, almost entirely (although Twitter is the least invasive of all). Slinging vitriol and derision at total strangers loses a lot of its deliciousness when those strangers know your name, and your face.
Sadly, I don't believe MMOs in general will ever have a strong presence on social media as it stands now because of the huge gap in sensibilities between gamers (generally speaking) and people who are comfortable with sharing their identities on the Internet.
I run a website with several authors and several hundred thousand daily page views, and social media marketing is a pain in the butt, I know. Especially Facebook. However, getting foamy at the mouth over a COSTUME PIECE really isn't worth slamming a marketing team who's clearly simply looking for ways to expand the community into new arenas. Maybe, just, I don't know, don't worry about it? If you hate social media so much, you should have moved on from this topic the moment you read "Twitter" in the title.
Pushes into social media are important for this game, because it is a SOCIAL game, whether people want to admit it or not. I've played 2 or our 3 main competitors, completely solo, and gave up after a month because it was so incredibly alienating to be by yourself in a game designed to be shared with others.
Marketing is tough. Marketing an MMO *not* by Giant Snow Storm is even tougher. Cut the guys a break, will ya? Or, do what I'm doing; the NCSoft Maintenance isn't even going to be finished before I get home from work anyway, so I'm not worried about it. Will I get the code? Probably not. Am I gonna cry about it? God, no.
Carl and Sons @Aurora Girl (Pinnacle)
I'm at work during most of these giveaways, but I'm glad to see them. As annoying as it can be to miss out on things I've a feeling the positive of gaining subscribers and begrudgingly monitoring the social media will wind up outweighing any harsh feelings and complaints. I don't see many (because there's always one..) cancelling over this or it pushing people over the edge.
It's also reassuring to know that these will be made available outside of Twitter. This can prove to be a good incentive to attend or even host events. Those looking to boost event attendance can ask to coordinate with the development team and award these codes to random or event winners.
I can see a lot of possibilities these valuable costume pieces open up, as long as it's not exclusive to twitter.
The Paladin
Steel Canyon, Virtue
Exalted
@Paladin