i use gmail too and ive never had popups when opening the newsletters
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Same here, for what it's worth: I use GMail, and no pop-ups whatsoever.|
Originally Posted by Necrotech_Master
i use gmail too and ive never had popups when opening the newsletters
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Methinks, OP, your PC has been pwned.
Keep NCSoft from shutting down City of Heroes : http://www.change.org/petitions/ncso...city-of-heroes
We never include any popup ads, or even basic javascript functionality in the e-mails.
The most recent e-mail should look just like this, with no popups or non-COH ads.
http://newsletters.ncsoft.com/emp/co...-02-28/na.html
If you're seeing any non-NCsoft advertising or popups when viewing our e-mail newsletters, it's highly likely due to a third party application.
-Hosun "Black Pebble" Lee
Help me beat Dr. Aeon! Follow me on Twitter.
https://twitter.com/hosunl
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BUMMER! I will have to now track down some trojan...ARGH!
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Originally Posted by Black Pebble
We never include any popup ads, or even basic javascript functionality in the e-mails.
The most recent e-mail should look just like this, with no popups or non-COH ads. http://newsletters.ncsoft.com/emp/co...-02-28/na.html If you're seeing any non-NCsoft advertising or popups when viewing our e-mail newsletters, it's highly likely due to a third party application. |
The development team and this community deserved better than this from NC Soft. Best wishes on your search.
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On a related topic, how do I get these emails? I've checked every option I can find, and still don't recieve anything from NCSoft outside of "account activity" stuff.|
Originally Posted by Black Pebble
We never include any popup ads, or even basic javascript functionality in the e-mails.
The most recent e-mail should look just like this, with no popups or non-COH ads. http://newsletters.ncsoft.com/emp/co...-02-28/na.html If you're seeing any non-NCsoft advertising or popups when viewing our e-mail newsletters, it's highly likely due to a third party application. |
Ironic that the ONLY source I actually want to see marketing emails from is the one that I don't.
Justice Superteamer
Current Project - Water Blast Superteam starting Friday, 7/20/2012.
Come out and join us Fri/Sun 8pm ET on the "Justice Superteamers" channel.
All players welcome!
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Any chance you could look into the fact that many players (including myself) never receive such e-mails even though they have an e-mail address on file and are opted-in to receive them?
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Originally Posted by Black Pebble
We never include any popup ads, or even basic javascript functionality in the e-mails.
The most recent e-mail should look just like this, with no popups or non-COH ads. http://newsletters.ncsoft.com/emp/co...-02-28/na.html If you're seeing any non-NCsoft advertising or popups when viewing our e-mail newsletters, it's highly likely due to a third party application. |
Sermon
@sermon
One of Six, Cannibal 6
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That is something we have looked into, and are working to address. The most common causes for not receiving the newsletters are:|
Originally Posted by Sermon
Any chance you could look into the fact that many players (including myself) never receive such e-mails even though they have an e-mail address on file and are opted-in to receive them?
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- The e-mail provider has blacklisted the COH newsletters. This can be for a variety of reasons such as the rate the newsletters are sent out, or issues with the header information.
- The customer never opted in. (It's surprisingly more difficult than it seems to sign up for these newsletters.)
We're working on addressing the former through a variety of methods, including an upgrade to the e-mail system, as well as contacting the appropriate providers.
We're working on the latter by setting up methods to more easily subscribe/unsubscribe to e-mail newsletters.
Neither resolution, unfortunately, is coming "soon."
-Hosun "Black Pebble" Lee
Help me beat Dr. Aeon! Follow me on Twitter.
https://twitter.com/hosunl
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So, using the "Zwillinger" scale of "Soon", we're probably talking what? 3025? 3050? 3075?
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Originally Posted by Black Pebble
That is something we have looked into, and are working to address. The most common causes for not receiving the newsletters are:
We're working on addressing the former through a variety of methods, including an upgrade to the e-mail system, as well as contacting the appropriate providers. We're working on the latter by setting up methods to more easily subscribe/unsubscribe to e-mail newsletters. Neither resolution, unfortunately, is coming "soon." |
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
Like others said, I don't get the emails, which makes me very very sad.
Would you mind telling us what email address they come from so I can add it to my contacts? Just in case it's going to spam.
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Originally Posted by Sooner
Like others said, I don't get the emails, which makes me very very sad.
Would you mind telling us what email address they come from so I can add it to my contacts? Just in case it's going to spam. |
Code:
newsletters@ncsoft.com
Speeding Through New DA Repeatables || Spreadsheet o' Enhancements || Zombie Skins: better skins for these forums || Guide to Guides
As to the OP, try a script blocker, since it doesn't seem a provider solution is coming anytime soon.
Just thought I should mention this here, in case anyone has ideas. I was one of those who did sign up and had always received the newsletters in my gmail. Yet since , I think Freedom , all my emails have been content blank, as in I see the headers an footers but that's it, everything in the middle is cleared out. After clicking the link mentioned in the posts above , I'm guessing it's region locked. (No my filters are off for COH related stuff )
Pinnacle & Virtue:
A bunch of Heroes - Alpha Team, Legion of Order.
A bunch of Villains -Black Citadel , Pinnache.
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That could be due to your e-mail client/provider blocking external images from displaying. There's almost no text in the newsletters, so it would look like it's empty. I know my Gmail account does that by default. There should be a way to either disable that feature, or add an exception on a per-sender basis.
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Originally Posted by KemLi
As to the OP, try a script blocker, since it doesn't seem a provider solution is coming anytime soon.
Just thought I should mention this here, in case anyone has ideas. I was one of those who did sign up and had always received the newsletters in my gmail. Yet since , I think Freedom , all my emails have been content blank, as in I see the headers an footers but that's it, everything in the middle is cleared out. After clicking the link mentioned in the posts above , I'm guessing it's region locked. (No my filters are off for COH related stuff ) |
-Hosun "Black Pebble" Lee
Help me beat Dr. Aeon! Follow me on Twitter.
https://twitter.com/hosunl
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Providers using automated systems are likely blocking your emails because your emails have several "mistakes" that make them look like spam.|
Originally Posted by Black Pebble
We're working on addressing the former through a variety of methods, including an upgrade to the e-mail system, as well as contacting the appropriate providers. We're working on the latter by setting up methods to more easily subscribe/unsubscribe to e-mail newsletters. Neither resolution, unfortunately, is coming "soon." |
I get my CoH email on a system that I actually run, and so I can see the full internals of why it gets flagged spam. I still get it because I completely whitelisted you but it gets MARKED as spam:
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X-Spam-Report: * 3.2 FH_DATE_PAST_20XX The date is grossly in the future. * 1.9 DATE_IN_FUTURE_06_12 Date: is 6 to 12 hours after Received: date * 0.4 HTML_IMAGE_RATIO_02 BODY: HTML has a low ratio of text to image area * 0.0 HTML_MESSAGE BODY: HTML included in message * 0.0 BAYES_50 BODY: Bayesian spam probability is 40 to 60% * [score: 0.5000] * 1.5 MIME_HTML_ONLY BODY: Message only has text/html MIME parts * 1.4 MIME_QP_LONG_LINE RAW: Quoted-printable line longer than 76 chars * -0.4 AWL AWL: From: address is in the auto white-list |
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Received: from listmanager.lyris.ncsoft.com (listmanager.lyris.ncsoft.com [64.25.42.37]) by example.com (8.13.8/8.13.1) with SMTP id q1LIGtH2004143 for <plasma@example.com>; Tue, 21 Feb 2012 11:16:55 -0700 |
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| Date: Tue, 21 Feb 2012 18:05:35 -0800 |
The probable cause is this: the system on which your email software runs set it UTC/GMT, but the email system itself is being TOLD the system is running PST. This results in the time, as "perceived" by the email program, being 8 hours in the future. (The difference between PST and UTC.)
If your email program has a setting for time zone, I'd suggest you try setting it to UTC/GMT for the next mailing.
The second big problem is this:
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| * 1.5 MIME_HTML_ONLY BODY: Message only has text/html MIME parts |
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...by the superpacks, because superpacks are ebil! They gives you viruses!!!eleventy!1!
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Originally Posted by Archiviste
Same here, for what it's worth: I use GMail, and no pop-ups whatsoever.
Methinks, OP, your PC has been pwned. |
My postings to this forum are not to be used as data in any research study without my express written consent.
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I guess that's possible. However, I receive a tremendous amount of spam, most of it obviously and blatantly spam, which is simply diverted into a spam folder. The CoH emails don't show up at all.|
Originally Posted by Black Pebble
The e-mail provider has blacklisted the COH newsletters. This can be for a variety of reasons such as the rate the newsletters are sent out, or issues with the header information.
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| The customer never opted in. (It's surprisingly more difficult than it seems to sign up for these newsletters.) |
Paragon City Search And Rescue
The Mentor Project
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I use to get them till either 2008 or 2009 Spring Event. I did not change any account settings; I've also double checked the marketing setting and gone a few days with it off just to go back and turn it back on just in case. I haven't received a single one since then. I currently go through yahoo if it matters.|
Originally Posted by Black Pebble
That is something we have looked into, and are working to address. The most common causes for not receiving the newsletters are:
We're working on addressing the former through a variety of methods, including an upgrade to the e-mail system, as well as contacting the appropriate providers. We're working on the latter by setting up methods to more easily subscribe/unsubscribe to e-mail newsletters. Neither resolution, unfortunately, is coming "soon." |
I receive support emails just fine.
I've already forgotten about most of you
At least you get the marketing emails 
Any word on getting everyone the marketing emails Black Pebble? 
Edit:
Nm, I see that you did respond to our issues with not getting any emails. 
Leader of The LEGION/Fallen LEGION on the Liberty server!
SSBB FC: 2062-8881-3944
MKW FC: 4167-4891-5991
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There is and it still doesn't work! I have submitted tickets on this and still no joy. Also when I follow the newsletter webpage link I get a DNS does not resolve error. This is the only newsletter I have issues with, everybody else when I click the "Display Images" it works flawlessly.
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Originally Posted by Black Pebble
That could be due to your e-mail client/provider blocking external images from displaying. There's almost no text in the newsletters, so it would look like it's empty. I know my Gmail account does that by default. There should be a way to either disable that feature, or add an exception on a per-sender basis.
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I would just like to get the email's before the events are over.
Good investigation work Plasma, hopefully it will go some way to enable many of us (I stop recieving the newsletters ages ago) to receive them again.
the only problem I've ever had with the emails was primarily pre-freedom I would get the same one multiple times.
On Justice
Global @Desi Nova Twitter: @desi_nova Steam: Desi_nova. I don't do Xbox or PS3
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did you have multiple accounts?
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Originally Posted by Desi_Nova
the only problem I've ever had with the emails was primarily pre-freedom I would get the same one multiple times.
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Mind of Gaia lvl 50 Defiant's first Mind/Storm 'troller.
Deadly Doc 50 Dark/Dark Corr
and lots more on Pinnacle,Union and Defiant
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Quoting myself as I find this morning, after all this time, two emails for "Paragon Press Issue #5 Issue 22"|
Originally Posted by VoodooCompany
I use to get them till either 2008 or 2009 Spring Event. I did not change any account settings; I've also double checked the marketing setting and gone a few days with it off just to go back and turn it back on just in case. I haven't received a single one since then. I currently go through yahoo if it matters.
I receive support emails just fine. |
I laughed. I cried. I rolled my eyes a little.
I've already forgotten about most of you
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I had used several trial codes for SG invites/padding and inf transfers back before the days of RMT spammers and Gleemail. but the last one I only got once. apparantly Preem accounts don't get emails.
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Originally Posted by Gaia
did you have multiple accounts?
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On Justice
Global @Desi Nova Twitter: @desi_nova Steam: Desi_nova. I don't do Xbox or PS3
I have g-mail and for whatever reason everytime I get a e-mail from Paragon about the latest goods on the market I get ads popping up on g-mail.
It is REALLY annoying as these ads only pop up when opening e-mail from Paragon and the Paragon Market announcements. Is there a way to disable this kind of thing? This never happened before they started to sell the Supergamble Packs....
The development team and this community deserved better than this from NC Soft. Best wishes on your search.