Will Every Month Be A Fight To Receive Reward Tokens?


Aggelakis

 

Posted

I got my token sometime between 8pm EST to 9pm EST last night (Sunday, October 23rd). My Subscription date was October 19th. I'll have to do a little data mining of my chat logs to see if I can determine exactly what time of the day I reactivated my account back earlier this year (I don't think it was in the evening, however).

Considering a bunch of others also got their tokens this weekend, I'm wondering if they were manually rewarded for a group of people, and many of us just happened to be in that group.

Now my 400-Point stipend I received close to two weeks ago. Go figure.


 

Posted

It was already explained that as each month passes by they will align the PP rewards with the tokens. I received my token last night as well.


 

Posted

11 days later...finally got my token


 

Posted

I noticed over the weekend I've received mine too. Although, with nothing new to buy at this point, it doesn't much matter to me. At this point.

--NT


They all laughed at me when I said I wanted to be a comedian.
But I showed them, and nobody's laughing at me now!

If I became a red name, I would be all "and what would you mere mortals like to entertain me with today, mu hu ha ha ha!" ~Arcanaville

 

Posted

Quote:
Originally Posted by Gemini_2099 View Post
It was already explained that as each month passes by they will align the PP rewards with the tokens.
Do you remember where your read/heard that?

All I have seen is that as the months go by, Paragon Points will align with Billing Date.


 

Posted

My Vet Rewards day was the 15th all summer long. I got 84-months on Aug. 15th. I got no Token in Sept., which we now know was expected.

I got no Token on Oct. 15th, and was told it would probably be Oct. 28th(ish).

Seeing folks here getting tokens in the last day or two makes me wonder what is going on.

I still don't have my Token.


 

Posted

Quote:
Originally Posted by Caulderone View Post
Seeing folks here getting tokens in the last day or two makes me wonder what is going on.
I got my token today, and I can't tell what is going on either.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

I got my token today. Only 11 Days late


On Justice
Global @Desi Nova Twitter: @desi_nova Steam: Desi_nova. I don't do Xbox or PS3

 

Posted

Still no token, but I did finally get a response that I should receive one on or around the 28th. So weird since my billing date is the 6th.


 

Posted

I was told I'd get a token on or around the 28th also, but I got a token sometime in the last three days. This is neither on or around the 28th (IMO five days is not "around"), nor is it on my veteran date (27th).

This is just getting more and more confusing. Please. PLEASE. Devs. PLEASE! Just use the server transfer token script to award everyone's VIP perks. It works. Everyone was properly granted their server transfer the last two times it was run. Why complicate things!


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Posted

Quote:
Originally Posted by Aggelakis View Post
I was told I'd get a token on or around the 28th also, but I got a token sometime in the last three days. This is neither on or around the 28th (IMO five days is not "around"), nor is it on my veteran date (27th).

This is just getting more and more confusing. Please. PLEASE. Devs. PLEASE! Just use the server transfer token script to award everyone's VIP perks. It works. Everyone was properly granted their server transfer the last two times it was run. Why complicate things!
How is 5 days not around? It's less then a week.


 

Posted

Finally got my token today.

I think I figured out how they are calculating it, so I'm anticipating it being around the 25th of the month for me from now on.


Current Badge Hunter: Plot Device (Rad/Thermal/Dark) - 1,268 Xbox Live: Friggin Taser

King of Electricity, Lead Inmate running the Carl and Sons asylum, the "Man" behind the Establishment, Given Honor in Hat Form By Paragon City (Favorite Forum Poster 2006!), Master of Ceremonies of the Fair Use Law podcast

 

Posted

Quote:
Originally Posted by Friggin_Taser View Post
Finally got my token today.

I think I figured out how they are calculating it, so I'm anticipating it being around the 25th of the month for me from now on.
did you get the server transfer token too?

I am still waiting for both.


total kick to the gut

This is like having Ra's Al Ghul show up at your birthday party.

 

Posted

Quote:
Originally Posted by SwellGuy View Post
did you get the server transfer token too?

I am still waiting for both.
I actually got the server transfer about a week before I started this thread.

So it's still all funked up.


Current Badge Hunter: Plot Device (Rad/Thermal/Dark) - 1,268 Xbox Live: Friggin Taser

King of Electricity, Lead Inmate running the Carl and Sons asylum, the "Man" behind the Establishment, Given Honor in Hat Form By Paragon City (Favorite Forum Poster 2006!), Master of Ceremonies of the Fair Use Law podcast

 

Posted

That's so weird. I've gotten my xfer token bang on the money both months, had to wait on my points, and my tokens are all screwed up.


 

Posted

I got my tokens on Friday on both accounts even though they are billed on different days.


 

Posted

Just my two cents:

I got my server transfer token at start of the month (the only thing to go as expected).

I got my Paragon Points a week prior to my billing date.

I got my first non-Paragon Point related reward token yesterday.

I've made note of the dates on all of the above; it'll be interesting to see if any of this remains remotely consistent.


 

Posted

The worst part of this is the lack of communication about the problem. It's obviously not working like it should; it would be nice if the devs communicated notice about this to both us and Customer Service. As it is, we keep getting misinformation from CS, and little to none from the Community Reps.

I am willing to be patient in terms of getting a new system working properly; however, this lack of communication about Known Issues is baffling. Indeed, this issue isn't even listed on the Known Issues page.


I find your lack of signature disturbing.

 

Posted

Quote:
Originally Posted by Snow Globe View Post
  • Bad design goals.

    Someone had the not-so-bright idea that we should get 1 server transfer token at the beginning of the month, the Paragon Points on our renewal date, and the Paragon Reward Tokens on our Veteran Reward date (despite telling players these would be front-loaded).
  • Multiple teams trying to justify their existence.

    It is clear that there was one group of people doing the reward token script, one group working on the market/points systems, and one group working on the Paragon Rewards system & conversion.
  • Little to no documentation trail.

    This is clear because just by reading all the announcements, GM responses, and Community Team's posts.
  • Little to no testing of the systems and how they interacted with each other.

    No one, during the entire process, seems to have requested an ounce of feed back.

    Additionally, when there was a chance to test out the new special systems, we were told to "trust us" by a producer (Clockwork 01). This is the result. Now that trust has been burned. Good show!
  • Little to no oversight of the people doing the work.

    See previous points.
Translation:


and this:




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

Quote:
Originally Posted by Friggin_Taser View Post
Finally got my token today.

I think I figured out how they are calculating it, so I'm anticipating it being around the 25th of the month for me from now on.

I finally got my Token today. I would be interested to know your theory, as the 25th doesn't have anything to do with my bill date and I can't come up with one.

We need some freakin' transparency.


 

Posted

Hi all. As of today, since the release of I21, I still have not recieved my paragon Tokens for the months of september or october. My renewal date is the 2nd of each month. I got my paragon points (450) on the 15th of last month, I went and bought 1200 points form the store and recieved 2 tokens for my first time purchase. Is there ANY clue as to what is going on YET? When are we supposed to recieve our vet rewards? The last I read about the points was if your renewal date was from the 1st - the 10th you would get them on the 11th, and your token would be given on the day before your renewal....I am so damn confused and am getting very frustrated.


I hate all this terrorist business. I used to love the days when you could look at an unattended bag on a train or bus and think to yourself.... I'm going to take that.

 

Posted

Yeah, pretty much... we seriously need an update on this. It needs to be fixed asap. I don't know a single person who's gotten all the tokens they're entitled to at this point, and no one knows when they can expect another one.

Apparently the answer to the thread title is : Yes.


 

Posted

Quote:
Originally Posted by Feycat View Post
I don't know a single person who's gotten all the tokens they're entitled to at this point, and no one knows when they can expect another one.
I have received all of the tokens I am entitled to at this point, and I expect to get my next one around the 13th or thereabouts.

I didn't catch exactly when I got my last one, but it was right around a month after I21 went live, regardless of when my payment date is.


 

Posted

Quote:
Originally Posted by Feycat View Post
Yeah, pretty much... we seriously need an update on this. It needs to be fixed asap. I don't know a single person who's gotten all the tokens they're entitled to at this point, and no one knows when they can expect another one.

Apparently the answer to the thread title is : Yes.
I've got all the tokens I've been entitled to so far, but even I'm confused about when I'm supposed to be getting my monthly perks. I also don't know if I'm going to be getting my yearly token & badge "on time".




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