GameStop Canada SUCKS


 

Posted

On June 30th I went to my local GameStop store. I put down a $40 deposit ($44.99 Canadian, not including tax) (Gamestop.ca product page). So silly me, I went to the store this morning expecting to get my Going Rogue box and goodies. I was politely told that "I don't know what happened, but we got a memo that shipments all across Canada have been delayed. It more than likely means that the vendor didn't produce enough product or that it got held up at the border."

They had my phone number, but didn't even bother to let me know that there was a delay. Thanks a lot.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

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I know this isn't really a solution, but if you want to join in the fun in Praetoria, you could always get a trial account and just make a temp avatar for the next couple of days to take in the experience of the launch.


@Golden Girl

City of Heroes comics and artwork

 

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Sorry to hear that Snow Globe. I had a similar experience with my local Game Stop (US not CAN) when CoH first went live. I swore I would never buy a physical box again, and so far I have not.


Make a man a fire and keep him warm for the day, SET a man on fire and keep him warm for the rest of his life.
Incarnates: K'lir(Fire/Dark Corr):Hot-House Flower(Plant/Fire Dom):Kinrad X(Kin/Rad Def):Itsy-Bitsy Spider(Crab):Two Ton Tony(Mace/WP Broot):Teeny Weeny Widow(Fortunata/Widow) : Zeroth Law (Ice/Fire Tank)

 

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alert: incoming anecdote:

a conversation with a gamestop canada store stated it may be more than just a delay. a reference to a memo there suggested that they won't carry a box and will limit sales to dlc.
how that may ultimately work remains to be seen.

no other chains appear to be carrying it, or at least claim to have it even listed in their system.

/certainly far from exhaustive, but there (potentially) goes waiting around for cut rate retail later on.

alert: anecdote: alert.


Kittens give Morbo gas.

 

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You won't get the special IOs or the mouse pad, but there's always the NCStore option. Sorry to hear about this dickery.


 

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I was at a EB in TO earlier. They had it listed in their system but had no idea when they were getting it.


Way to many alts.

 

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I spent the last 8 hours filing and shredding documents at work. The only thing that kept me going today was knowing that GR would be waiting for me at EBGames when I got home. Oops. The guys at the counter looked at me as though I were crazy, checked their system and told me it comes out on the 20th, not the 17th.

I really hope this is true, as opposed to spice_weasel's source. At least I know it's not just my store.


 

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Quote:
Originally Posted by Snow Globe View Post
On June 30th I went to my local GameStop store. I put down a $40 deposit ($44.99 Canadian, not including tax) (Gamestop.ca product page). So silly me, I went to the store this morning expecting to get my Going Rogue box and goodies. I was politely told that "I don't know what happened, but we got a memo that shipments all across Canada have been delayed. It more than likely means that the vendor didn't produce enough product or that it got held up at the border."

They had my phone number, but didn't even bother to let me know that there was a delay. Thanks a lot.
I have the exact same issue with EB games....I called this morning and they said that they have no idea when it will be in but maybe the 20th....I can not believe this...I am in Canada as well...


"A great love is alot like a good memory. When it's there and you know it's there,but it's just out of your reach. It can be all that you think about. You can focus on it and try to force it but the more you do, the more you seem to push it away. But if you're patient and hold still...maybe...just maybe...it will come to you. I just need to be somewhere she can find me" - Church from Red vs Blue

 

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Quote:
Originally Posted by Bossa_Nova View Post
I spent the last 8 hours filing and shredding documents at work. The only thing that kept me going today was knowing that GR would be waiting for me at EBGames when I got home. Oops. The guys at the counter looked at me as though I were crazy, checked their system and told me it comes out on the 20th, not the 17th.

I really hope this is true, as opposed to spice_weasel's source. At least I know it's not just my store.
I am not sure why they would even take pre orders for it (I did pre order it as well) if they had no intent of delivering a box...ya know??

I am disappointed that they had no idea what was going and my nearest EB is an hour away...so it is something that I want to make sure is coming in before I travel that far...

If I would have known this I would have got one off of eBay or something as I collect the boxes...


"A great love is alot like a good memory. When it's there and you know it's there,but it's just out of your reach. It can be all that you think about. You can focus on it and try to force it but the more you do, the more you seem to push it away. But if you're patient and hold still...maybe...just maybe...it will come to you. I just need to be somewhere she can find me" - Church from Red vs Blue

 

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Sadly, as far as Canadian branches of GameStop/EBGames go, this is not entirely unexpected. Unless it's a big ticket game (Starcraft 2, for example) the company cannot be bothered to try to get the game across Canada for release. I honestly have no idea why I continue to do business with them.


"My inner mind has become a reality-cracking overgod. He torments me! Help!"

 

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I think the part that surprises me the most is the complete lack of any statement from Paragon Studios marketing division...




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

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That doesn't surprise me at all. It's not the fault of Paragon. For the rest of the continent it was released on the appropriate day. This is an issue with Gamestop. Although, I hope this issue as well as the issue with some American customers no receiving their pre-order goodies makes Paragon think twice before giving exclusive pre-order deals.


 

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Quote:
Originally Posted by Bossa_Nova View Post
That doesn't surprise me at all. It's not the fault of Paragon. For the rest of the continent it was released on the appropriate day. This is an issue with Gamestop. Although, I hope this issue as well as the issue with some American customers no receiving their pre-order goodies makes Paragon think twice before giving exclusive pre-order deals.
Actually, what I think should make Paragon think twice about GameStop is that even after giving the exclusive pre-order goodies, GameStop isn't featuring GR on the main page on launch day.


 

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Quote:
Originally Posted by Brillig View Post
Actually, what I think should make Paragon think twice about GameStop is that even after giving the exclusive pre-order goodies, GameStop isn't featuring GR on the main page on launch day.
That's a good point, but I didn't necesarily mean GameStop specifically. I take issue more with the whole exclusive aspect of it. I'd like to have had the ability to choose a store I trusted more while still getting a bonus.


 

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Quote:
Originally Posted by Brillig View Post
Actually, what I think should make Paragon think twice about GameStop is that even after giving the exclusive pre-order goodies, GameStop isn't featuring GR on the main page on launch day.
I'm sure there are several games out there that will make GameStop a ton more money than anything CoH has to offer. I'm sure that is why it isn't featured on their page.


 

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Quote:
Originally Posted by MunkiLord View Post
I'm sure there are several games out there that will make GameStop a ton more money than anything CoH has to offer. I'm sure that is why it isn't featured on their page.
Some treatment from a "partner" company. I can also tell you that the stores had zero promotional material as well, at least in Canada.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

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Quote:
Originally Posted by Snow Globe View Post
Some treatment from a "partner" company. I can also tell you that the stores had zero promotional material as well.
Well not having your game in store is unacceptable IMO. But I'm not surprised there isn't any promo in store for GR, there are plenty of games out there that GameStop will make more money from that makes more sense to push then City Of Heroes.


 

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I wonder if they will make the Aug 20 ship date.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

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Quote:
Originally Posted by Snow Globe View Post
I wonder if they will make the Aug 20 ship date.
I would think so. At least I hope they do, I need more resistance scum to take down!


 

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Ncsoft/ParagonStudios just needs to stop doing exclusive deals in general, not just with gamestop... Anyone else recall the whole GvE Walmart debacle? Only available at walmart... in the US. Those last three words? Never mentioned.


"My inner mind has become a reality-cracking overgod. He torments me! Help!"

 

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Waltzed in there myself this morning with no more luck than my fellow Canuckleheads. At least there's some hope - I was given the same date of the 20th as the date they should have it instore.


 

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I'da been PISSED were I in your shoes, guys. In fact, I would have probably requested my money back, said screw that, and bought the game online.

This crap about the 20th sounds sketchy to me, considering the oficial launch date everywhere, as far as I know, was the 17th.

I would be very suspect about them changing the date for what looks like no reason. I hope they aren't giving you guys the run around.



 

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Quote:
Originally Posted by Thirty-Seven View Post
I'da been PISSED were I in your shoes, guys. In fact, I would have probably requested my money back, said screw that, and bought the game online.

This crap about the 20th sounds sketchy to me, considering the oficial launch date everywhere, as far as I know, was the 17th.

I would be very suspect about them changing the date for what looks like no reason. I hope they aren't giving you guys the run around.
... actually, 20th sounds about right for their usual "shipping delay" to Canada. Nearest as I can figure, (this is all guesswork) their main distribution centers are in the us, and rely heavily on UPS. I doubt their distribution model takes into account customs. So while everything is sent out at the same time, customs results in it reaching stores in Canada a bit later. It is likely possible that they could - either through better planning, or spending a little more $$ on shipping - get things to arrive here on time. But unless the merchandise is a big hyped money maker (SC2), they cannot be bothered to make the effort.


"My inner mind has become a reality-cracking overgod. He torments me! Help!"

 

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im sure they had 600 copies of madden 11 in stock...

gamestop is basically only good for finding used console games cheap(and even then there are better alternatives online). in this day and age, there is no reason to be patronizing them, especially when most games are cheaper online or in big box stores. i have no sympathy for people who go there and end up getting screwed because the alternatives are common knowledge.


 

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EBGames and Gamestop are the exact same company, as of last year I think. Also, I am in the states, and my wife's physical copy is finally coming today at some point.


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