Attacks on Developers and Moderators
By
Aggelakis,
Posted on: 2007-02-08 15:22 in CoH and CoV General Discussions
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I really like SuperModerator.
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Thanks AntiGravity_Man! That's super swell of you! 
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See, he has a sense of humor. I love that. The single most important trait any of the mods/devs need in dealing with us.
total kick to the gut
This is like having Ra's Al Ghul show up at your birthday party.
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I really like SuperModerator.
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Thanks AntiGravity_Man! That's super swell of you!
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See, he has a sense of humor. I love that. The single most important trait any of the mods/devs need in dealing with us.
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And here I thought Valium was the most important tool when dealing with us.
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I really like SuperModerator.
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Thanks AntiGravity_Man! That's super swell of you!
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See, he has a sense of humor. I love that. The single most important trait any of the mods/devs need in dealing with us.
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And here I thought Valium was the most important tool when dealing with us.
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Valium works I suppose. I use a combination of caffiene and pain killers when I deal with myself for a long period. 
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What's Valium?
=O.o=
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What's Valium?
=O.o=
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Wha?
Hrm... a nice relaxant, similar to Xanax and Klonopin.
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I really like SuperModerator.
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Thanks AntiGravity_Man! That's super swell of you!
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Super Moderator, are you super ego-searching? 
Heroes
Dysmal
Lumynous
Sam Steele
Pluck
Wile
Slagheap
Pressure Wave
Rhiannon Bel
Verified
Stellaric
Syd Mallorn
Villains
Jotunheim Skald
Saer Maen
Jen Corbae
Illuminance
Venator Arawn
Taiga Dryad
Tarranos
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What's Valium?
=O.o=
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Wha?
Hrm... a nice relaxant, similar to Xanax and Klonopin.
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Uh huh, uh huh.... what are they? =O.o=
>.>
<.<
Gah, I am in like, super-ignorant-of-common-drugs mode. >.< I suppose that they make you mellow. That should work. Makes sense. Right, move along, nothing to see here.
=. .=
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Truth is that those comments don't get noticed.
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Incorrect. A while ago, shortly before the launch of I7, I started a thread about my serious dissatisfaction with the "I R EBIL!" direction that CoV was taking. It was a combination of several things - "evil" red electricity, "evil" Dark Invulnerability, all those promises that we'll feel "more evil than ever" (as far as I remember), the Patrons idea that basically had you lackey up to one of the lead characters... It was a lot of things, really.
I debated this with the CoV community at the time, and I have to congratulate them on the maturity and intelligence with which they discussed it. I did what I could to keep the thread on track and ignore the "whiners" and "fanboys" lables that were occasionally thrown around and the other participants did the same. We discussed the Issue and eventually one could see from readin the thread that there were a substantial amount of people with a very legitimate concern on the matter.
It took a lot of posts, but eventually the Statesman, himself came into the thread and explained things from his own perspective, explained why things were the way they were (I still can't get over the "We made Electirc powers red so they'd match Scirocco's pool) and his impressions after having read the thread.
It's true, not a whole lot changed, but one thing that I learned from there was that if you keep a thread civil, constructive and active long enough, you have a MUCH bigger chance to incite some actually meaningful developer feedback, and actually provide convincing perspective.
Ino longer buy the "Let's scream 'till we're blue in the face, or they'll ignore us." The fact is that ridiculous, abusive posts are much easier to ignore than constructive ones.
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Originally Posted by Arcanaville
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.
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What's Valium?
=O.o=
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Wha?
Hrm... a nice relaxant, similar to Xanax and Klonopin.
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you're holding out on us again aren't you! 
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First I didn't say what I did was "good" in any way shape or form . I was using the "golden rule".
Second , Ever have a coach that was soft spoken with some players and more harsh with others? Most players respond to one or the other. I tried the nice "me" for a while now and I finally gave up.
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I thought the golden rule was "don't do to others what you don't want done to yourself," not "do to others what others get away with doing to you." You kind of lost me on where your justification for doing that comes from.
Secondly, I don't think where the notion that being abusive to people you purchase services from is in any way, shape or form more productive. A coach that is tough with his guys isn't actually purchasing a service from. They're there to listen to him and do what he says. A game developer is not here to do what you say, and that's something that escapes a lot of people.
For example, if I go to a restaurant and the food tastes like crap, I don't go looking for the manager so I can scream at them. Instead, I get up, walk away and never come back. I've been to a lot of diners where the food, the service or the facilities suck. I've never gone back there, but nowhere have I made a scene. I haven't felt the need to shout at the people and demand my money back. I've never wanted to say "See?!? I'm leaving and I'm NEVER coming back! And I'll tell all my friends to never come here!" It gets me nowhere.
It's the same with this game. I'll try and ger a reasonable agreement between myself and the developers of the game, to where the game I'm playing is entertaining enough for me to be worth my money. The day it stops being worth it, I'll simply go find another game. I don't see a need for this attitude nonsense.
You changed your billing plan so you can skip months. Fine. Good for you. You came here to tell the developers about it. Fine. Not like it means a lot here, but fine, I've no qualms about it. But your post just screams "Nyah-nyah! You're getting less money from me! Don't you feel bad already?" That sort of attitude just... Let's just say that I don't like it one bit.
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Originally Posted by Arcanaville
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.
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A: Judas got banned? When?
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Last week or the week before, I'm not sure offhand.
EDIT: It was somewhere around the 1st.
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... Let's just say that I don't like it one bit.
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and I will say , sorry you don't like it.
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Maybe people wouldn't attack them so much if they'd take some communications classes and do a MUCH better job talking to us about fixing major bugs like the crashing that's been effecting far too many of us since I8 was released TWO MONTHS ago? Instead of directly taking on the effective way of talking to the PAYING customers about the ultra crappy game play the past TWO MONTHS with the crashing ALONE, they proceed to keep quiet about progress in fixing the bug, urgency in fixing the bug(I mean it's only been TWO MONTHS), they choose to spend their time talking about animation changes and what other MMOG's they've played before... Priorities are obviously really screwed up here. Don't they realize people are leaving because of the crashing and the inability of the devs to SERIOUSLY address the problem and talk to the community about it? I'm not talking nerfs, etc. I'm talking about a major problem that is effecting MANY MANY people. When 6 out of 8 people on your team crash, then most of them log because they've had enough of the crashing, you do your best to fill the team with new people, and then they also crash and log, it's a serious problem... Attacks on the devs and moderators to spend more time addressing major problems in the game instead of idle chit chat is totally acceptable with this situation because they devs and moderators seem to be tone deaf to important issues effecting the game.
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What do you want them to say? We KNOW they are aware of the situation- they started a whole thread on the subject to try and nail down the problem. Daily updates would just lead to more wasted time on answering stupid questions like "When will it get fixed" it will get fixed when they find out what is causing it. Not trying to be a dick to you KidQwik, but really you have to know they know of the problem, and they are trying to nail it down.
Taking a few minutes out of the day to drop a post in a thread about what games they previously played/worked on is a good thing and again it only takes a few minutes- but it improves customer realtions greatly.
Trust me they are not tone deaf of the situation. And it only hurts the issue when a few posters of less than reputable reputation can't go a day or two without posting a thread in the bugs thread filled with nothing but hyperbole and crap. It wastes time and creates more more problems and crap that the Dev's have to sift through to try and find the real causes to the problems.
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I8 was on test for how many weeks? Then it was released LIVE with this major bug and it's STILL there? So at this point we're talking about that has been around probably 3.5 months so far. I for one don't really care for WoW, but when they release stuff updates they aren't this bug filled. They obviously have a very good QA team and people who know how to address the problems AND fix them before they toss the game up live just to put it out. This hasn't been Cryptic's only release nightmare. Another major one that comes to mind is the Sound Loop crash bug that took a while to fix. If the devs knows of the problem then it should be fixed before it's released live. Sitting around for 2 months with everyone on your team going "they need to fix this crashing problem YESTERDAY" and almost everyone else in the zones(notice not just one) saying the same thing. We know they've held off releasing stuff before because of a "problem". Double XP weekend was almost comical in the sense that so many people lost out on mission bonus XP because they got CRASHED before the mission was over. It was especially fun during RSFs. Either hire better programers who know how to fix the bugs or don't release something as defective as I8. We all deserve some sort of compensation at this point because it's such a major game problem and has gone on for far too long. All one needs to do is look how the patch notes miss things STILL. There's not only a lack of communication to the customers but also IN the company.
If it takes them posting an update on fixing the bug ONCE a week then it should be done. Not this sort of hush hush thing because it's bad PR for the game when they're trying to get more people paying to play. What's really sad is when I see new people who have just joined or are trying out the 14 day trial thing say to me "I keep crashing, this game sucks!" it sort of defeats the campaign to get more customers when what you show them is a buggy product to entice them. I love the game when it works, I've been here since prelease CoH and got my 33 Veteran Rewards. Having been here since the begining I can honestly say things were much better in the early days of CoH. We had nothing but praise for Jack, Cuppa, etc. These days it's completely opposite. Concerns are snubbed, major bugs take too long to get rid of, but what's important is to get rid of the pose at the end of Soul Storm which everyone loved... Get my point? Priorities and communication skills at Cryptic to be put simple.. SUCK.
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Maybe people wouldn't attack them so much if they'd take some communications classes and do a MUCH better job talking to us about fixing major bugs like the crashing that's been effecting far too many of us since I8 was released TWO MONTHS ago? ...[snip]... they devs and moderators seem to be tone deaf to important issues effecting the game.
[/ QUOTE ]Have you LOOKED in the Community/Dev Digest lately? There's been more posts by Castle, Positron, Statesman, Visigoth, et al, in the last two months than there was in the FIVE MONTHS before that! I mean, honestly. I think you're deliberately wearing blinders here.
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Right.. And 98% of those posts don't address the game crashing. Most are about previous MMoGs played, interview reaction responses, responses to complaints about power changes, and missing patch notes.. Very few on things that effect so many players like crashing for 2 months because of a bug that's need to have been fixed long ago. Once again, priorities are screwed up.
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What's Valium?
=O.o=
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For you, it would be like having a nice yummy oyster on your tummy to crack open.
I agree with the original poster 100000% Good job to the Devs, the Moderators and everyone at NCSoft and COH/V!
I have only been playing for a couple months and I have yet to experience any crashes or DC's, not a one, and neither have any of the other people I played with. I play with a constant group and PUG once in a while and only once have I ever even heard of a DC. I think what happens is that someone gets disconnected, they get angry and blame the game and not the millions of other reasons the game could crash or lag. The developers have to code the game to work with the most common computer type with the most common programs. Its impossible to recreate every possible combination of OS version and programs running in the background. I think most of the problems stem from issues with the users computer but most people dont want to take that responsibility. If the devs actually made a game so buggy that no one could play how could they make any money? I try not to post in any of the "Fix this game kthx" or the "Its Unplayable" threads because its rediculous. I notice a significant lag when I am running a chat program and Nortons decides its a good time to sweep for bugs, that and atlas plaza. Aside from that the game runs good on my computer and even better on my wifes laptop which runs vista.
I think the game is a lot of fun and I think the Devs are doing a good job keeping the game running for the vast majority of the players out there, and I hope that they dont get too bogged down by the small handfull of naysayers that whine and complain about every little thing and offer no solutions of their own.
There is one thing that the Devs need to fix and I mean Right Away. I think there is a quarter stuck in the Claws/Regen scrapper dispenser in Atlas Park, because they just keep coming.
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I have only been playing for a couple months and I have yet to experience any crashes or DC's, not a one, and neither have any of the other people I played with. I play with a constant group and PUG once in a while and only once have I ever even heard of a DC. I think what happens is that someone gets disconnected, they get angry and blame the game and not the millions of other reasons the game could crash or lag.
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I have 2 machines. It happens once in a while on one, never on the other.
Dismissing people's real problems like this makes them angrier.
Read Lighthouse's post before dismissing reality based on your perception.
Be glad you haven't had it but don't dismiss those who do get it.
total kick to the gut
This is like having Ra's Al Ghul show up at your birthday party.
Threads like this one just make me very glad that my husband (who is a game developer) is not currently working on an MMORPG.
KidQuik, has the thought occured to you that perhaps they wanted to get the crashing bug fixed the first time around? Bug fixing isn't quite simply "Oh, there is a bug. Lets fix it and be over with it". Newp, there is ALOT of datamining to be done to pinpoint the exact cause of the bug, then you have to investigate what is wrong with the bug, before even attempting to develop a fix. Yes, it takes time. But I sure as well appreciate the fact that Cryptic took their time and decided to do it right, instead of doing an attempted fix the day after I8 released, only to change something that had no effect on the bug for everyone. (Because you gotta remember, when 100, 000+ players play this game, and not everyone is on the forums. You gotta be sure to get em all).
Its something that the team cannot wave a magic wand and make disappear. Its definately not something that cryptic can devote its entire workforce into.
Ontop of that, lets say Posi DID just put the entire game on halt. Devoted everything he had into getting the bug fixed fast. Well, now I gotta wait an additional month or two for I9, or I gotta wait longer for the V-Day event.
Stop thinking so 2-Dimensional. The game needs to meet the demands and satisfactions of MANY MANY players, and so far Cryptic has done a bang up job working on it. I salute them for being able to push this far, and look forward to seeing more.
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Priorities and communication skills at Cryptic to be put simple.. SUCK.
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Now thats just plain mean. =(
@Daniell
~Infinity
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Winter Kitty, 50 Claws/SR
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Psionic Fury, 38 Kin/Psi Defender
Leader of Citrus Grove, Infinity
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KidQuik, has the thought occured to you that perhaps they wanted to get the crashing bug fixed the first time around? Bug fixing isn't quite simply "Oh, there is a bug. Lets fix it and be over with it". Newp, there is ALOT of datamining to be done to pinpoint the exact cause of the bug, then you have to investigate what is wrong with the bug, before even attempting to develop a fix. Yes, it takes time. But I sure as well appreciate the fact that Cryptic took their time and decided to do it right, instead of doing an attempted fix the day after I8 released, only to change something that had no effect on the bug for everyone. (Because you gotta remember, when 100, 000+ players play this game, and not everyone is on the forums. You gotta be sure to get em all).
Its something that the team cannot wave a magic wand and make disappear. Its definately not something that cryptic can devote its entire workforce into.
Ontop of that, lets say Posi DID just put the entire game on halt. Devoted everything he had into getting the bug fixed fast. Well, now I gotta wait an additional month or two for I9, or I gotta wait longer for the V-Day event.
Stop thinking so 2-Dimensional. The game needs to meet the demands and satisfactions of MANY MANY players, and so far Cryptic has done a bang up job working on it. I salute them for being able to push this far, and look forward to seeing more.
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Priorities and communication skills at Cryptic to be put simple.. SUCK.
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Now thats just plain mean. =(
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Yes, but we're talking about a bug that in reality has existed for almost FOUR MONTHS. Between the time before it hit the test server, the time on the test server, and the 2 months live. 4 months to fix a very serious bug? Something is wrong with that in a product that people pay monthly for. Even Microsoft usually rolls out a patch in a month for a serious Windows bug and then there are more to be found. That's my problem with this whole thing. I9 will be released and given the track record of updates there's usually a big bug in them. I still think one of the best ones was when the front door to the tower in Grandville was MISSING. It was fixed fairly quickly though. I don't expect them to stop making updates and holding off for a year to release a new one, BUT I do expect them that if they are going to release updates to be at least be fairly major bug free and if they do release the update with a major bug have an idea what is causing a bug and it will be fixed quickly. Right now CoX is sorta like a lemon car. This bug isn't just affecting scrappers, one cable/DSL provider, just Nvidia or ATI(though ATI problems an entirely different complain in themselves),one server, etc. It's affecting all walks of players. That I consider MANY MANY players with super gaming rigs and ones with lower equipped machines. It's not a whining player thing in regards to a nerf, it's not about Winter temp powers, it's not a Justice or Freedom specific incident, and it effects those with better equipped machines and those not so well equipped. In other words it's not a player's fault issue, it's Cryptic's issue. As for being mean I don't think I am. What I do think is mean is that I and many others are paying money to play a game every month that we're enjoying less and becoming frustrated more because a problem is not being fixed in a timely manner and we have extremely poor communication from devs and moderators who should be a little more forthcoming in communicating with the community about the urgency and impending fix of the problem. It's like calling customer service to complain about something wrong with your purchase and them not being able to help you in fixing the KNOWN problem effecting you and thousands of others, shrugging it off and just thinking you should keep be content with your defective product that you paid(and continue to pay) for. It's almost like calling Dell's tech support in India! You tell them you're still waiting for your computer to be shipped, and then they ask you "Let me get this right, you're inquiring about a computer you've already received..." COMMMUNNNIIICAAATTTTIIOOON!
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I'd also like to know why Cryptic hasn't taken advantage of many possible merchandising opportunities that exist with CoX because of its ties with comics.
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I still want my Rikti Monkey plushie!
I'm betting this is more NCSoft's fault though since they run the store that sells the shirts and such. It does surprise me how little they've even tried in this regard, even in regards to something like the shirts. We've had the same CoH shirt since the store opened and the same CoV one since CoV's launch. I wonder how many people might be willing to buy a shirt based on their archetype or one with a popular CoH/CoV saying on it. They really have plenty of money making opportunities with this that are more mainstream than things like HeroClix.
Ooh! Rikti monkey plushie? I would buy it!
*Looks back at her bed*
Um.. I guess I could squeeze it in between the bears.. well maybe the lion would let him sit in his lap.. erm..
Nevermind.. I don't have the space.
I only want one if it farts acid.
Best...April Fools....EVER.
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I'd also like to know why Cryptic hasn't taken advantage of many possible merchandising opportunities that exist with CoX because of its ties with comics.
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I still want my Rikti Monkey plushie!
I'm betting this is more NCSoft's fault though since they run the store that sells the shirts and such. It does surprise me how little they've even tried in this regard, even in regards to something like the shirts. We've had the same CoH shirt since the store opened and the same CoV one since CoV's launch. I wonder how many people might be willing to buy a shirt based on their archetype or one with a popular CoH/CoV saying on it. They really have plenty of money making opportunities with this that are more mainstream than things like HeroClix.
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We uh, we don't even have the T-shirts anymore. Seriously, they're gone from the PlayNC Store.
Searching the knowledge base turned up this:
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City of Heroes and City of Villains game boxes and game time cards can be purchased from many local and online retailers. Other City of Heroes and City of Villains merchandise, such as posters or T-shirts, is not currently available for purchase.
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Heroes
Dysmal
Lumynous
Sam Steele
Pluck
Wile
Slagheap
Pressure Wave
Rhiannon Bel
Verified
Stellaric
Syd Mallorn
Villains
Jotunheim Skald
Saer Maen
Jen Corbae
Illuminance
Venator Arawn
Taiga Dryad
Tarranos
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I really like SuperModerator.
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Thanks AntiGravity_Man! That's super swell of you!
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