they said it was up around 1am ish but Its still not letting me log into the actual account management.... :\ not sure if you or anyone else is having this problem too. Ive tried it on safari, Google Chrome, and Firefox... none of them load and just giving me something thats like:
VIG0S: 1356 badges in counting
Something for ppl to use From what I can tell, it had to do with splitting Aion and Lineage off onto another account system. Which means they're expecting the move to save them money in the future.
Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net
Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.
July 13, 2012 @ 2:45 AM Pacific time, California.
I can go to http://us.ncsoft.com/en/ and everything seems fine........until I try to log in to my master account. LOL.
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Originally Posted by monkeyslap
July 13, 2012 @ 2:45 AM Pacific time, California.
I can go to http://us.ncsoft.com/en/ and everything seems fine........until I try to log in to my master account. LOL. |
And that's been discussed in this thread.
http://boards.cityofheroes.com/showt...08#post4305908
Well, since there isn't anyplace else you can go to get CoH account stuff, I'm guessing pretty much everybody who couldn't spend money yesterday ended up spending it today.
Net sales lost: approximately $0.
--
Pauper
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Actually I think due to the size and predominately Asian playerbase as well as those games being a prime target for hacking is the reason for the work.
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Originally Posted by Rajani Isa
From what I can tell, it had to do with splitting Aion and Lineage off onto another account system. Which means they're expecting the move to save them money in the future.
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eh. I work at a steel company and we were closed on July 3rd, unlike most of our customers. Our mill closes for 2 weeks at a time in the summer. Likely sales lost: zero.|
Originally Posted by JakHammer
It is a fact of sales that when your doors are shut, a certain percentage of your business walks and spends elsewhere. Very sorry for all at NCSoft, and hope you get well soon.
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NCSoft isn't like a grocery or convenience store.
Paragon City Search And Rescue
The Mentor Project
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Originally Posted by Pauper
Well, since there isn't anyplace else you can go to get CoH account stuff, I'm guessing pretty much everybody who couldn't spend money yesterday ended up spending it today.
Net sales lost: approximately $0. -- Pauper |
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Originally Posted by Ironblade
NCSoft isn't like a grocery or convenience store.
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I'm curious where exactly the OP thinks players are going to go to buy stuff for their NCSoft accounts?
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The OP thinks that people will ragequit over an announced account management downtime and spend their $15/month on WoW or something.
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Originally Posted by Forbin_Project
/Double this.
I'm curious where exactly the OP thinks players are going to go to buy stuff for their NCSoft accounts? |
"You don't lose levels. You don't have equipment to wear out, repair, or lose, or that anyone can steal from you. About the only thing lighter than debt they could do is have an NPC walk by, point and laugh before you can go to the hospital or base." -Memphis_Bill
We will honor the past, and fight to the last, it will be a good way to die...
Well, there may have been a bit lost from people who were thinking "hey, I'll get something with a little extra cash", see it's down, and decide to get something else, like some DLC for a console game. But hardly much at all.
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Originally Posted by Back Alley Brawler
Did you just use "casual gamer" and "purpled-out warshade" in the same sentence?
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While it is perfectly true that there is no place else to get CoH product, it is also true that some people will spend their leisure dollars on some other pastime if they can't make a purchase naoooow. It is the nature of modern instant gratification society. That is why I included "I wonder" in the title of the thread. I am certain that there were some sales lost, and various posters may be correct in their Assumption that the numbers and amounts lost are trivial, but we are all just speculating.
Certainly none of us who love the game are going to quit over a typical updating goof (scheduled 12 - actual 20+?). They will certainly get my re-subscription on my 2nd account down the road someday, when the opportuninty to use a 2nd computer recurs.
And, I was certainly disappointed. I frankly hope that they in fact suffered a non-recoverable and substantial loss of revenue (say 10-20 thousand dollars perhaps,) such that in future they will spend the planning dollars necessary to prevent a repeat of yesterday's botch up. But that is just old fashioned me. Modern practice in on-line is that the vast majority of your consumer base is pre-conditioned and numb to recurring customer service issues that would bankrupt a car dealership or other 3D service industry in nothing flat. Making the real beta test the first 1-2 months of a new release is normal, leaving serious bugs un-repaired for months or years if they effect a small enough number of users, the same.
I was just raised in a family owned retail business, with an infintely higher standard of what you owe the people who put bread on your table.
Being almost 60 years old in a world dominated by a demographic that I would guess averages 20-30 is refreshing and helps keep me feeling youthful most of the time, but sometimes it also forces me to realize that the future of the world, and more particulary the USA, is in the hands of people who in many ways have no clue what the world was and should be like. I am sure every older person gets that feeling from time to time, and the rare old caveman over 50 undoubtly thought the mammoths he hunted tasted better that the scrawny runts the boys are bringing back now.
Jak
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And infinitely fewer complications. Changing an account system is HUGELY more complicated than getting a shipment a little late.
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Originally Posted by JakHammer
I was just raised in a family owned retail business, with an infintely higher standard of what you owe the people who put bread on your table.
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Originally Posted by Back Alley Brawler
Did you just use "casual gamer" and "purpled-out warshade" in the same sentence?
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Gosh man this is me to a tee. I have come to the realization that as the world progresses it regresses as well. I am sorry but I said it when the movie Idiocracy came out, that while being overboard because it is a movie, there were in fact some things that seem to be leading down that road at a fair fast clip. |
Originally Posted by JakHammer
Being almost 60 years old in a world dominated by a demographic that I would guess averages 20-30 is refreshing and helps keep me feeling youthful most of the time, but sometimes it also forces me to realize that the future of the world, and more particulary the USA, is in the hands of people who in many ways have no clue what the world was and should be like. I am sure every older person gets that feeling from time to time, and the rare old caveman over 50 undoubtly thought the mammoths he hunted tasted better that the scrawny runts the boys are bringing back now.
Jak |
The development team and this community deserved better than this from NC Soft. Best wishes on your search.
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What botch-up? It was a scheduled dowtime that was announced ahead of time. |
Originally Posted by JakHammer
I frankly hope that they in fact suffered a non-recoverable and substantial loss of revenue (say 10-20 thousand dollars perhaps,) such that in future they will spend the planning dollars necessary to prevent a repeat of yesterday's botch up.
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Greetings! The PlayNC website will be offline for extended maintenance Thursday, 7/12/2012, at 5:00 AM CDT/3:00 AM PDT/6:00 AM EDT/11:00 AM BST. At this time we anticipate that the site will be back online no later than 5:00 PM CDT/3:00 PM PDT/6:00 PM EDT/11:00 PM BST. During this time all PlayNC master account related services will be unavailable. This includes all aspects of account management, password resets, payment options and the purchase of Paragon Points. We apologize for the inconvenience and will work to have all services restored ASAP. Following this maintenance, all players who have a Lineage 2 or Aion game account on the same master account as their City of Heroes Freedom game account will be prompted to migrate their Lineage 2 and/or Aion account over to a new game account management system. Upon completion of this migration, you will then have a separate account management option for your Lineage 2 and/or Aion game accounts. This will have no impact on your City of Heroes Freedom game account. Your City of Heroes Freedom game account/master account management remains unchanged. Please remember that you can always manage your account in game through the Paragon Market interface, whenever possible. Thanks! Update 7/12/2012 - 10:43 PM PDT: PlayNC maintenance complete. All City of Heroes related services have been restored. |
The fact that you are too lazy to read the announcements isn't the companies fault.
Being almost 60 years old you should know better than to act so childish and petty.
My guess for the 'botch-up' is the wrong guess on length of downtime. They guessed 12 hours, but were down 20+. That said, these things happen when computers are involved.
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From what I understand, it's the old people who have made all the mistakes that have ruined the economy and ecosystem of the planet. It appears that the older generations have just as little clue as the younger people who are being prevented (e.g. increased life expectancy, rising retirement ages, employees employing experienced workers due to the economy making risk a bigger input in decisions, increasing population size resulting in more competition) from finding out and making their own mistakes. It is the only way to learn and right now the younger generation are not getting the chance to learn.
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Originally Posted by JakHammer
Being almost 60 years old in a world dominated by a demographic that I would guess averages 20-30 is refreshing and helps keep me feeling youthful most of the time, but sometimes it also forces me to realize that the future of the world, and more particulary the USA, is in the hands of people who in many ways have no clue what the world was and should be like. I am sure every older person gets that feeling from time to time, and the rare old caveman over 50 undoubtly thought the mammoths he hunted tasted better that the scrawny runts the boys are bringing back now.
Jak |
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And separating them from Guild Wars and City is how they'd save money is what I was inferring. I can recall a few people having issues in City because their NCSoft account was banned for a bit due to an old Aion or Lineage account getting hacked.
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Originally Posted by Father Xmas
Actually I think due to the size and predominately Asian playerbase as well as those games being a prime target for hacking is the reason for the work.
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Orc&Pie No.53230 There is an orc, and somehow, he got a pie. And you are hungry.
www.repeat-offenders.net
Negaduck: I see you found the crumb. I knew you'd never notice the huge flag.
How much money City of Heroes lost due to store downtime: $43.86
People actually spend money at the store?!
Whining about everything since 2006.
Ammo switching for Dual Pistols was my idea:
http://boards.cityofheroes.com/showthread.php?t=135484
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What precisely do you think is financing all the great stuff we've been getting lately, the Keebler Elves?
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Originally Posted by Vel_Overload
How much money City of Heroes lost due to store downtime: $43.86
People actually spend money at the store?! |
The Nethergoat Archive: all my memories, all my characters, all my thoughts on CoH...eventually.
My City Was Gone
I was going to buy 5,000 Super Packs, but since the store was down, I invested all my money in Facebook.
Speeding Through New DA Repeatables || Spreadsheet o' Enhancements || Zombie Skins: better skins for these forums || Guide to Guides
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Either way, it's irrelevant. Get over it!|
Originally Posted by JakHammer
While it is perfectly true that there is no place else to get CoH product, it is also true that some people will spend their leisure dollars on some other pastime if they can't make a purchase naoooow. It is the nature of modern instant gratification society. That is why I included "I wonder" in the title of the thread. I am certain that there were some sales lost, and various posters may be correct in their Assumption that the numbers and amounts lost are trivial, but we are all just speculating.
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They had to shut it down for sound business reasons. It was NECESSARY. If they lost money, too damn bad.
Like I said earlier, I work for a steel company. Every summer they shut down the furnaces, tear them down and rebuild them for preventive maintenance. Does that mean we can't produce steel during that time? Yeah, but so what? It has to be done.
Paragon City Search And Rescue
The Mentor Project
Quote:
No great loss, since I heard they nerfed Super Packs anyway... |
Originally Posted by Zombie Man
I was going to buy 5,000 Super Packs, but since the store was down, I invested all my money in Facebook.
|
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Avatar detail taken from full-size piece by Douglas Shuler here
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I think I saw one of the Keebler Elves in Sharkhead the other day... |
Originally Posted by Nethergoat
What precisely do you think is financing all the great stuff we've been getting lately, the Keebler Elves?
|
The evil little bastige stole a cookie from a citizen I was going to mug (prompting
the arrival of several arachnos agents), and then he vanished into thin air (*poof*)
before I could pummel him into a mushy pulp for his insolence (and ruining my
caper).
Sure, sure, it was just a small-time heist, but I was bored between bank jobs...
Anyway...
As for the OP, have a beer, take a valium with it, and sleep for 10 or 12 hours.
The anger will surely pass (not sure we can fix the sense of entitlement, but I've
already exceeded my helpfulness quota for the month with my prior advice)
Cheers,
4
PS> Time to hunt down and beat the baking powder out of that <pancake> Elf...
I've been rich, and I've been poor. Rich is definitely better.
Light is faster than sound - that's why some people look smart until they speak.
For every seller who leaves the market dirty stinkin' rich,
there's a buyer who leaves the market dirty stinkin' IOed. - Obitus.
Quote:
Stealing the cookie was merely a distraction that allowed the Underpants Gnome to make off with the citizens skivvies. |
Originally Posted by FourSpeed
I think I saw one of the Keebler Elves in Sharkhead the other day...
The evil little bastige stole a cookie from a citizen I was going to mug (prompting the arrival of several arachnos agents), and then he vanished into thin air (*poof*) before I could pummel him into a mushy pulp for his insolence (and ruining my caper). Sure, sure, it was just a small-time heist, but I was bored between bank jobs... Anyway... As for the OP, have a beer, take a valium with it, and sleep for 10 or 12 hours. The anger will surely pass (not sure we can fix the sense of entitlement, but I've already exceeded my helpfulness quota for the month with my prior advice) Cheers, 4 PS> Time to hunt down and beat the baking powder out of that <pancake> Elf... |
So the store has been down all day for scheduled maintenace. They went wayyyyy past scheduled.
I have attempted to give them MY money every 1-2 hours for a long time now. The last update says ---
"Update 7/12/2012 - 10:43 PM PDT: PlayNC maintenance complete. All City of Heroes related services have been restored."
That would be 12:43 AM July 13th here in Texas.
It is now 1:22 AM here and it may be that the above is true and services are restored if Acccount Management would load, but the Account Management page will not load AT ALL as of the time of this post.
Looks to me like they may have a full 24 hours with no sales.
It is a fact of sales that when your doors are shut, a certain percentage of your business walks and spends elsewhere. Very sorry for all at NCSoft, and hope you get well soon.
Jak