Discussion: When Do I Get My Paragon Points and Reward Tokens? (VIP)


Ael Rhiana

 

Posted

Quote:
Originally Posted by Assisace View Post
Holy... I have to wait until Feb 28, 2012 to get ANY of my Paragon Points?!

And I have literally no idea when I should expect a new Reward Token, and apparently I should check for myself to see if I have all of the ones I should have had initially. How fun, it feels like I'm at a shady mechanic's place and I have to watch him to make sure he does the work he charged me for. Sweet. Thanks.
Did nobody read my (or any of the other time-spent) breakdown on what this should mean for us annual/prepaid subs?


 

Posted

Quote:
Originally Posted by WanderingAries View Post
Did nobody read my (or any of the other time-spent) breakdown on what this should mean for us annual/prepaid subs?
I did. Not that it's relevant to me. Still, I can understand how many people will skip it. If it's not on the first or last page there's always a better chance it gets missed.


 

Posted

So, let me get this straight.

Billing cycle: 6mo (Last, Aug 9 2011. Next, Feb 9 2012.)
Bill date: 9th of the month

Thus,

Next point stipend: October 11 2011 (400pt since I'm at tier 6 on the shrubbery... for now...)
Next reward token: Nov 8?

Did I get that right?


 

Posted

Quote:
Originally Posted by WanderingAries View Post
You should get whatever perks are included w/ the box, the included month sub tacked onto your acct, the token (end of month), and stipend I believe. IE: I wouldn't buy anything that should be included in the box from market just yet. What people are saying that you don't get is the extra token for purchasing the box unless you've Never previously purchased a boxed product before. *awaits correction*
Thank you, got the same response from the freedom friday FB thread. The only in-game extra's in the box are achest and cape symbol and yes, you are correct about only one token awarded irreguardless of the amount of boxed editions.

I only asked as the confusion over the "paid time" awarding of the PRT.


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Posted

Quote:
Originally Posted by General_CoH View Post
I did. Not that it's relevant to me. Still, I can understand how many people will skip it. If it's not on the first or last page there's always a better chance it gets missed.
Heh, not everyone (and no I don't always either) bothers reading each post, this is true. :-p


 

Posted

Quote:
Originally Posted by AlishaShatogi View Post
So, let me get this straight.

Billing cycle: 6mo (Last, Aug 9 2011. Next, Feb 9 2012.)
Bill date: 9th of the month

Thus,

Next point stipend: October 11 2011 (400pt since I'm at tier 6 on the shrubbery... for now...)
Next reward token: Nov 8?

Did I get that right?
From the way I understand it that Looks right to me. Points on current bill date and token day before next bill date. Like I said above, Z's mentioned that it'll take em a couple months to get everyone squared away so next month should be a little smoother for the lot of us.


 

Posted

Awesome! I get it, then.

Good info.


 

Posted

A lil on and off topic. It deals with the tokens, during the beta we "bought" "x-amount" of point we got a token, is that still able to be done in the live setting. Just that its real money being spent now to get the points of course.? If the answer is yes then what is that magic number of points= token amount?


 

Posted

Quote:
Originally Posted by Steel Bolt1 View Post
A lil on and off topic. It deals with the tokens, during the beta we "bought" "x-amount" of point we got a token, is that still able to be done in the live setting. Just that its real money being spent now to get the points of course.? If the answer is yes then what is that magic number of points= token amount?
Yup, you can "buy" tokens - they are a bonus for buying 1200 points. From what I've heard and experienced - the first purchase will get you one token even if it is only $5 worth of points. After that, it appears that even bonus points on larger point packs count towards the 1 token for every 1200 points purchased - but that isn't from personal experience, so I just have to take the word of those who bought the larger point packs.


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Posted

It's correct. The token is for every 1200 points purchased, including bonuses, and it is cumulative.

Spending $100 gets you 9600 points (8000 pack + 1600 bonus), so that grants 8 tokens.

If you buy points in an amount that is not divisible by 1200, then the leftover points will count toward your next purchase; i.e. the $15 pack gets you 1320pp...you'll get a token for the 1200 and the 120 extra will "bank" toward your next token.

http://paragonwiki.com/wiki/Paragon_Points


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Posted

thanks for responding to my question folks. Its going to be exspensive but glad they are carrying it over to live.


 

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after the downtime maybe?


 

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okay well it is now October 11th and still no Paragon points my billing date is the 1st so, um where are they?


 

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Nothing for me today either.

My billing date is the 3rd.


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Quote:
Originally Posted by Nalora View Post
Nothing for me today either.

My billing date is the 3rd.
Now that the servers are up I'll chime in here too. Billing date is the 9th and haven't seen anything yet.


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Posted

Give me my points. I pay. I don't care about logistical issues that you should have worked out before you launched. Give me my points.


 

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Still nothing here either, with a bill date of the 4th. However, I noticed that my actual billing on the 4th didn't go through until the afternoon, so it's possible we'll see a similar thing here. I'm cautiously optimistic.

I also notice in my billing summary that all the microtransactions associated with Freedom launch (i.e. the awarding of the 1600 points I had at launch) happened on the 13th and 14th, so I figure I'm going to wait that long before raising a ticket. If by the 14th I'm still missing my points and/or my token I'll be contacting support to find out what's going on.

(I have no idea what date my vet rewards were previously due on, but since the awarding of such things changed with Freedom launch, if I don't have a new token by the time Freedom has been out for a month and I've been subscribed since the outset, I feel it appropriate to research what's going on there.)


 

Posted

Hey there folks, after reading 6 pages of posts I can say that for the most part I understand when I'll be getting my Paragon Rewards and Points ...however, today I have a small issue and was hoping someone could furnish me with an answer.

My billing date for this month was the 10th, however, I wanted to change the bank account I use to pay for my subscription ...to my detriment I waited until my game account had run out and stopped being VIP ...as soon as I realized that I couldn't play (characters were locked) I reactivated my subscription with the new bank account. All this took place on the 10th.
I waited until after the downtime today but alas no Paragon Reward (which I now understand will be awarded at the end of my current months subscription), more worryingly, no Paragon Points!!

My question then is this ...when can I expect to see the 400pp from this months subscription?


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Posted

Okay billing date Oct. 4th and still no points VIP status ...but no points. I received the email saying point would be issued today. Where they at? I don't think its fair my account is paid, and has been paid, but I am not getting what was promised....What's the deal? You guys know other games are going free to play, and would love to take CoX players. That should be reason enough to fix this.


 

Posted

I renewed my subscription on October 3rd for 12 months. You guys happily billed me the 130 bucks but haven't given me my 400 points for October. When should I expect to get my points?


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Posted

Hmm, it seems I am not the only one. Billing date is the 1st, still awaiting my paragon points.


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Posted

Yep. Billing Date 10th. No points, no tokens (and yes, my token date and bill date are the same)


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Posted

Quote:
Originally Posted by PDF29TAG View Post
Give me my points. I pay. I don't care about logistical issues that you should have worked out before you launched. Give me my points.
It can be noted in a ledger book and then adjusted later. I understand that they even have computerized versions of ledger books now.


 

Posted

Maybe by 11:59pm tonight Hawaiian time?

I'll check back then


 

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My billing date is the 3rd, On the 3rd I called up billing, and got this originally figured out with GM Tim over the phone, as well as contacted Zwillinger. Both Tim and Zwill figured this out, and that is why the post exists here.

They figured out it would be on the 11th. Today is the 11th, I still did not get my 550 Points... (400 normal + the 150 from being Tier 9). I grow tired of this... I payed for an entire years worth back in June, knowing that freedom was coming out. I want my points as well, I pay good money for them.