i20 black screen


Alexie

 

Posted

After updating, clicking "Next" and "I agree", I get a black screen. Another user also reported the same issue in the stickied Troubleshooting thread.

I trashed my preferences, started in safe mode, and verified files. No change. Anyone else seeing this, or have any insight?

(Late 2010 iMac, running 10.6.6)

(edit): make that as many threads as reports at this point...gotta type faster!


Quote of the moment: This, too, shall pass.
Justice superteamers: We have a website now, in case the forums get closed early. If you've ever run with us, come visit us again before the curtain falls. We're running bucket list characters--anything you've always wanted to play but never got around to.

 

Posted

yup, me too

perhaps my time is up on this game


Triumph Lurker: mintmiki 50 emp/archer
basically, if you see a miki on Triumph, it's probably cute and it's probably me.

Huge thanks to cuppamanga and all the folks in the mac help forum for prolonging my borrowed time on this game.

 

Posted

I updated to 10.6.7 and tried again; no luck.


Quote of the moment: This, too, shall pass.
Justice superteamers: We have a website now, in case the forums get closed early. If you've ever run with us, come visit us again before the curtain falls. We're running bucket list characters--anything you've always wanted to play but never got around to.

 

Posted

I just opened a ticket with support, too, and I encourage everyone seeing the problem to do so. Speaking as a software person, it's important to get as many reports as possible, because you never know which one will have the key piece of information that lets you crack the problem.


Quote of the moment: This, too, shall pass.
Justice superteamers: We have a website now, in case the forums get closed early. If you've ever run with us, come visit us again before the curtain falls. We're running bucket list characters--anything you've always wanted to play but never got around to.

 

Posted

I'm on an ATI Radeon HD2600 and it is working for me. Which is nice. I will have to test later to see if I still get the talk to an NPC and hang crash.

Have any of you tried using safe mode?


"Hmm, I guess I'm not as omniscient as I thought" -Gavin Runeblade.
I can be found, outside of paragon city here.
Thank you everyone at Paragon and on Virtue. When the lights go out in November, you'll find me on Razor Bunny.

 

Posted

Safe mode didn't help. I'm on an ATI Radeon HD 5750.

Come to think of it, I saw the same thing happen (or not happen, such as it is) when trying to run the issue 20 beta. I always assumed something was wrong with the download, and I didn't care to repeat it. Now I'm wondering if it's an issue that could have been avoided, had I done the troubleshooting then.


Quote of the moment: This, too, shall pass.
Justice superteamers: We have a website now, in case the forums get closed early. If you've ever run with us, come visit us again before the curtain falls. We're running bucket list characters--anything you've always wanted to play but never got around to.

 

Posted

I clicked the "Safe Mode" box on the EULA screen and still no luck.

If this is a video card, that'd be really disappointing. I can't change the video card on my laptop... And I *just* spent $30 for Going Rogue, too


Scarf_Girl�s Official Kid Brother!

 

Posted

Having this same issue. Sent ticket.


 

Posted

Same issue on an imac straight after patching to i20. My pc runs fine, my mac is borked!

Annoying after the farce that was thursdays maintainance mistake!


It's a badge thing.......

 

Posted

Same issue. Welcome to "Black"burg.


 

Posted

Gettin the black screen as well.


 

Posted

*raises hand* - I've submitted a ticket as well. Hopefully this gets resolved soon.


 

Posted

I've submitted one as well..same thing and it pisses me off cause I had some new ideas to lay down..UGH!!!!


 

Posted

Yup, I'm using ATI Radeon HD 5750 and drivers have been updated already. I've updated to the most current launcher available from the account downloader.


Demonfest - 50 - Demon / Thermal Mastermind
Covered Shadow - 50 - Dark Melee / Shield Scrapper

 

Posted

Quote:
Originally Posted by Devolman View Post
Gettin the black screen as well.
ATI Radeon HD 5750:

Chipset Model: ATI Radeon HD 5750
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 1024 MB
Vendor: ATI (0x1002)
Device ID: 0x68a1
Revision ID: 0x0000
ROM Revision: 113-B9710C-238
EFI Driver Version: 01.00.417

Version: City of Heroes
Last Modified: 2/20/11 7:46 AM
Kind: Intel
64-Bit (Intel): No
Get Info String: City of Heroes v1.0.4462
Location: /Applications/City of Heroes.app


 

Posted

Quote:
Originally Posted by CuppaManga View Post
Everyone please check the troubleshooting guide in my signature to make sure you're running the newest build of CoH for Mac.

Also, are you all using Macs with ATI video? I didn't have any black-screen problem, but I have an nvidia-based Mac.

Hi Cuppa. I'm running the latest build, and I have a Radeon 5670.


 

Posted

Me, too. MAC OS X 10.6.7 (10j869) Darwin 10.7.0 on an iMac 11,3 Intel core i3, ATI Radeon HD 5670 @ 2560x1440. All software current.

CrystalMoon


 

Posted

Quote:
Originally Posted by CuppaManga View Post
Everyone please check the troubleshooting guide in my signature to make sure you're running the newest build of CoH for Mac.

Also, are you all using Macs with ATI video? I didn't have any black-screen problem, but I have an nvidia-based Mac.
just incase you missed it, I do NOT have the issue (knock on wood) and I'm on an older ATI card (Radeon HD2600). So it looks like it is something to do with the newer ATI cards.


"Hmm, I guess I'm not as omniscient as I thought" -Gavin Runeblade.
I can be found, outside of paragon city here.
Thank you everyone at Paragon and on Virtue. When the lights go out in November, you'll find me on Razor Bunny.

 

Posted

Yep, I'm on a new iMac with the ATI Rad HD 5670 as well. OS and drivers are as up to date as they can be, I even trshed the old client and downloaded a new one. Still get the black screen.


 

Posted

Exact same issue here. New iMac - OS 10.6.6 - Radeon HD 5670

and today is my day off... my one day of the week I get to play CoH :'(