Forum not loading problem back.
By
Aggelakis,
Posted on: 2011-03-25 23:23 in ALL ACCESS Gameplay Technical Issues Bugs
Quote:
K, I copied that to another file since if I can't get to the forums, I can't get to this post to see what I need to do. |
Originally Posted by The_Spad_EU
Run the following from a cmd window:
Code:
pathping boards.cityofheroes.com > %userprofile%\desktop\coh.txt FYI the reason for dumping to a text file rather than outputting to the console is that pathping typically outputs lines that are too long for the standard console width, which makes it hard to read. Also, you can just run: Code:
tracert boards.cityofheroes.com |
But for now, access is back to normal.
Speeding Through New DA Repeatables || Spreadsheet o' Enhancements || Zombie Skins: better skins for these forums || Guide to Guides
Quote:
|
Originally Posted by Fridgy_Daiere
The following is my output. I hope it posts alright, as it has taken me an hour to get this far, and I have to leave for work as soon as I click "submit." Thanks everyone for your help and patience thus far!!
Code:
Tracing route to coh103.gtm.cityofheroes.com [64.25.35.108]
over a maximum of 30 hops:
0 [192.168.1.3]
1 [192.168.1.1]
2 74.123.16.1
3 host-66-128-240-21.united.net [66.128.240.21]
4 207.88.188.37.ptr.us.xo.net [207.88.188.37]
5 te-12-4-0.rar3.washington-dc.us.xo.net [207.88.14.113]
6 207.88.14.165.ptr.us.xo.net [207.88.14.165]
7 192.205.36.145
8 cr2.wswdc.ip.att.net [12.122.81.250]
9 cr1.attga.ip.att.net [12.122.1.173]
10 cr2.dlstx.ip.att.net [12.122.28.174]
11 cr81.ftwtx.ip.att.net [12.122.100.69]
12 cr82.ftwtx.ip.att.net [12.122.80.10]
13 12.122.153.193
14 12.249.201.12
15 boards.cityofheroes.com [64.25.35.108]
Computing statistics for 375 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Bobo-PC [192.168.1.3]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% READYSHARE [192.168.1.1]
0/ 100 = 0% |
2 1ms 0/ 100 = 0% 0/ 100 = 0% 74.123.16.1
0/ 100 = 0% |
3 2ms 0/ 100 = 0% 0/ 100 = 0% host-66-128-240-21.united.net [66.128.240.21]
0/ 100 = 0% |
4 25ms 0/ 100 = 0% 0/ 100 = 0% 207.88.188.37.ptr.us.xo.net [207.88.188.37]
0/ 100 = 0% |
5 --- 100/ 100 =100% 100/ 100 =100% te-12-4-0.rar3.washington-dc.us.xo.net [207.88.14.113]
0/ 100 = 0% |
6 33ms 0/ 100 = 0% 0/ 100 = 0% 207.88.14.165.ptr.us.xo.net [207.88.14.165]
0/ 100 = 0% |
7 60ms 0/ 100 = 0% 0/ 100 = 0% 192.205.36.145
0/ 100 = 0% |
8 --- 100/ 100 =100% 100/ 100 =100% cr2.wswdc.ip.att.net [12.122.81.250]
0/ 100 = 0% |
9 --- 100/ 100 =100% 100/ 100 =100% cr1.attga.ip.att.net [12.122.1.173]
0/ 100 = 0% |
10 --- 100/ 100 =100% 100/ 100 =100% cr2.dlstx.ip.att.net [12.122.28.174]
0/ 100 = 0% |
11 --- 100/ 100 =100% 100/ 100 =100% cr81.ftwtx.ip.att.net [12.122.100.69]
0/ 100 = 0% |
12 --- 100/ 100 =100% 100/ 100 =100% cr82.ftwtx.ip.att.net [12.122.80.10]
0/ 100 = 0% |
13 --- 100/ 100 =100% 100/ 100 =100% 12.122.153.193
0/ 100 = 0% |
14 --- 100/ 100 =100% 100/ 100 =100% 12.249.201.12
0/ 100 = 0% |
15 56ms 0/ 100 = 0% 0/ 100 = 0% boards.cityofheroes.com [64.25.35.108]
|
Okay first thing I'll say is "sub-optimal routing".
Your ISP is essentially reselling or forwarding service through XO.
They then bounce out to the DC peering point for AT&T. It then drops down to Atlanta, GA, hits Dallas, TX, then bounces into Fort Worth on one node and out of Forth Worth on another node.
Not sure what the last two hops before the boards are. Locating one turns up something in Oklahoma. The second turns up a location out by me (Chicago). Probably old data, but it's possible those are actually peering points for Level3.
Not the worst routing I've seen, just...weird.
The worst I ever saw was a Covad line that quite literally crossed the country from east coast to west coast and back FIVE TIMES before bouncing back into Chicago to the server which was half a mile down the road from us.
...
Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.
I get exactly the same route through AT&T from the UK, with an extra initial hop in NYC, so I guess they just have long-winded routing in place; the entire 12.0.0.0/8 belongs to AT&T so those last two are theirs as well just sans-PTR records.
Omnes relinquite spes, o vos intrantes
My Characters
CoX Chatlog Parser
Last.fm Feed
Interesting thing I found out last night. I'm on dial-up and I have two different Internet backbones I can connect to. Right now I can look at the boards from either network but I can only login on one, the other reports back with some kind of failure. I'll try to see how different their routes are tonight.
Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components
Tempus unum hominem manet
Still proving too annoyingly difficult to post large text blocks from my phone. However, tracert not showing anything special, nor pathping. Given that I can occasionally pull the header.
Thought though : http://www.entity-virtue.com/coh.txt
Let's Dance!
It's become a Christmas day miracle to load the main site for me now-a-days. Forums are basically just as bad.
I'm no network wizkid, but with this many of us having problems regardless of browser or geographic location, there has to be either a common router we're all going through that sucks or something on the CoH server side.
It's really quite annoying is all I know for sure.
Seen this happening for the past few months on an infrequent basis.
When it happens I cannot access any internet sites but it clears once I close and reopen the browser so my guess is its a local caching issue - probably at the corporate firewall but others may be having this from ISP caching.
Mind of Gaia lvl 50 Defiant's first Mind/Storm 'troller.
Deadly Doc 50 Dark/Dark Corr
and lots more on Pinnacle,Union and Defiant
I'm having the same issue. The forums either don't load at all, or they take a ridiculous amount of time. Then they're fine and load ridiculously fast for a while, then back to the same thing again. Slow and or non-responsive at all.
For the record, I'm using Google DNS as my primary and secondary.
We'll see....
Quote:
Ditto this... still.|
Originally Posted by Flameshot
I'm having the same issue. The forums either don't load at all, or they take a ridiculous amount of time. Then they're fine and load ridiculously fast for a while, then back to the same thing again. Slow and or non-responsive at all.
|
When I'm having this issue, it's not just the forums I can't access either. It's also the City of Heroes website and NCSoft, so I can't access my account options or anything. And still only these sites. Absolutely no problems with anything else anywhere else.
*is very sad*
(and I'm copying this just in case the forums decide again that they're just teasing and not going to post my reply.
)
Whitmoore Wiki -|- The Legion of Valor -|- My characters on DA!
- - -
"Crime fighting today... it's all style over substance." ~Alfred Pennysworth
Ditto on the ditto. When it's bad it's very bad. No CityofHeroes.com and no boards.cityofheroes.com. However they ping fine and tracert/pathping just fine.
Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components
Tempus unum hominem manet
I've been having better luck the last few days. Still some issues, but it's been good for the most part. Still frustrating as hell when it flat out refuses to load though.
They ALL float down here. When you're down here with us, you'll float too!
@Starflier
Quote:
Also for me, when it's down, the regular launcher just looks blank [although it can still download patches, the mini-browser stuff in it fails is all].|
Originally Posted by Father Xmas
Ditto on the ditto. When it's bad it's very bad. No CityofHeroes.com and no boards.cityofheroes.com. However they ping fine and tracert/pathping just fine.
|
Very odd, makes me suspect it could be some place in the route packet shaping, but I dunno.
Let's Dance!
Quote:
Ditto on the ditto on the ditto.|
Originally Posted by Father Xmas
Ditto on the ditto. When it's bad it's very bad. No CityofHeroes.com and no boards.cityofheroes.com. However they ping fine and tracert/pathping just fine.
|
This is, IME, something of a Big Deal since, most of the time, the NCSoft launcher doesn't pull down news updates.
But ... as of right now, I'm good.
Or, maybe not -- I'm having trouble getting to Server Status from the launcher.
Edit: aaaaaaand now the server status page is loading.
Further edit: perhaps not coincidentally, my routing has gone from 17 hops to 13, going through alternet instead of some 102.x.x.x swamp.
Here's my pathping when the boards stopped being responsive:
Code:
Tracing route to coh103.gtm.cityofheroes.com [64.25.35.208]
over a maximum of 30 hops:
0 m-PC.hsd1.nj.comcast.net. [192.168.2.68]
1 GAUNTLET [192.168.2.1]
2 174.57.152.1
3 te-1-4-ur01.brick1.nj.panjde.comcast.net [68.87.215.173]
4 te-7-8-ar01.eatontown.nj.panjde.comcast.net [68.85.35.114]
5 te-1-3-ar01.absecon.nj.panjde.comcast.net [68.85.159.18]
6 te-0-2-0-4-ar01.audubon.nj.panjde.comcast.net [68.85.159.30]
7 xe-6-0-0-0-ar03.audubon.nj.panjde.comcast.net [68.85.62.178]
8 pos-3-8-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.95.153]
9 pos-0-1-0-0-pe01.ashburn.va.ibone.comcast.net [68.86.86.30]
10 192.205.37.41
11 cr1.wswdc.ip.att.net [12.122.88.174]
12 cr2.rlgnc.ip.att.net [12.122.3.169]
13 cr1.rlgnc.ip.att.net [12.122.30.89]
14 cr2.attga.ip.att.net [12.122.30.82]
15 cr1.attga.ip.att.net [12.122.2.133]
16 cr2.dlstx.ip.att.net [12.122.28.174]
17 cr81.ftwtx.ip.att.net [12.122.100.69]
18 cr82.ftwtx.ip.att.net [12.122.80.10]
19 12.122.153.193
20 12.249.201.12
21 boards.cityofheroes.com [64.25.35.208]
Computing statistics for 525 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 m-PC.hsd1.nj.comcast.net. [192.168.2.68]
0/ 100 = 0% |
1 2ms 0/ 100 = 0% 0/ 100 = 0% GAUNTLET [192.168.2.1]
0/ 100 = 0% |
2 12ms 0/ 100 = 0% 0/ 100 = 0% 174.57.152.1
0/ 100 = 0% |
3 15ms 1/ 100 = 1% 1/ 100 = 1% te-1-4-ur01.brick1.nj.panjde.comcast.net [68.87.215.173]
0/ 100 = 0% |
4 14ms 1/ 100 = 1% 1/ 100 = 1% te-7-8-ar01.eatontown.nj.panjde.comcast.net [68.85.35.114]
0/ 100 = 0% |
5 16ms 0/ 100 = 0% 0/ 100 = 0% te-1-3-ar01.absecon.nj.panjde.comcast.net [68.85.159.18]
0/ 100 = 0% |
6 19ms 0/ 100 = 0% 0/ 100 = 0% te-0-2-0-4-ar01.audubon.nj.panjde.comcast.net [68.85.159.30]
0/ 100 = 0% |
7 21ms 0/ 100 = 0% 0/ 100 = 0% xe-6-0-0-0-ar03.audubon.nj.panjde.comcast.net [68.85.62.178]
0/ 100 = 0% |
8 23ms 0/ 100 = 0% 0/ 100 = 0% pos-3-8-0-0-cr01.ashburn.va.ibone.comcast.net [68.86.95.153]
0/ 100 = 0% |
9 24ms 0/ 100 = 0% 0/ 100 = 0% pos-0-1-0-0-pe01.ashburn.va.ibone.comcast.net [68.86.86.30]
0/ 100 = 0% |
10 31ms 0/ 100 = 0% 0/ 100 = 0% 192.205.37.41
0/ 100 = 0% |
11 --- 100/ 100 =100% 100/ 100 =100% cr1.wswdc.ip.att.net [12.122.88.174]
0/ 100 = 0% |
12 --- 100/ 100 =100% 100/ 100 =100% cr2.rlgnc.ip.att.net [12.122.3.169]
0/ 100 = 0% |
13 --- 100/ 100 =100% 100/ 100 =100% cr1.rlgnc.ip.att.net [12.122.30.89]
0/ 100 = 0% |
14 --- 100/ 100 =100% 100/ 100 =100% cr2.attga.ip.att.net [12.122.30.82]
0/ 100 = 0% |
15 --- 100/ 100 =100% 100/ 100 =100% cr1.attga.ip.att.net [12.122.2.133]
0/ 100 = 0% |
16 --- 100/ 100 =100% 100/ 100 =100% cr2.dlstx.ip.att.net [12.122.28.174]
0/ 100 = 0% |
17 --- 100/ 100 =100% 100/ 100 =100% cr81.ftwtx.ip.att.net [12.122.100.69]
0/ 100 = 0% |
18 --- 100/ 100 =100% 100/ 100 =100% cr82.ftwtx.ip.att.net [12.122.80.10]
0/ 100 = 0% |
19 --- 100/ 100 =100% 100/ 100 =100% 12.122.153.193
0/ 100 = 0% |
20 --- 100/ 100 =100% 100/ 100 =100% 12.249.201.12
0/ 100 = 0% |
21 64ms 0/ 100 = 0% 0/ 100 = 0% boards.cityofheroes.com [64.25.35.208]
Trace complete.
Speeding Through New DA Repeatables || Spreadsheet o' Enhancements || Zombie Skins: better skins for these forums || Guide to Guides
Zombie, it looks like we have something in common, here's my tracert from when I had trouble earlier today:
Tracing route to cityofheroes.com [64.25.35.107]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 10.103.101.253
2 3 ms 3 ms 5 ms 172.16.101.201
3 1 ms 2 ms 1 ms host-198-7-224-189.oshean.org [198.7.224.189]
4 1 ms 2 ms 1 ms host-198-7-255-5.oshean.org [198.7.255.5]
5 1 ms 1 ms 1 ms te4-4.ccr01.pvd01.atlas.cogentco.com [38.103.240.49]
6 31 ms 25 ms 26 ms te0-4-0-5.ccr22.bos01.atlas.cogentco.com [154.54.24.237]
7 26 ms 25 ms 25 ms te0-4-0-7.ccr22.ord01.atlas.cogentco.com [154.54.43.205]
8 38 ms 38 ms 38 ms te0-4-0-5.ccr22.mci01.atlas.cogentco.com [154.54.45.149]
9 48 ms 52 ms 48 ms te3-4.ccr02.dfw01.atlas.cogentco.com [154.54.2.229]
10 48 ms 48 ms 48 ms te4-3.ccr02.dfw03.atlas.cogentco.com [154.54.6.54]
11 48 ms 48 ms 48 ms 192.205.36.181
12 51 ms 51 ms 51 ms cr2.dlstx.ip.att.net [12.122.138.106]
13 136 ms 86 ms 50 ms cr81.ftwtx.ip.att.net [12.122.100.69]
14 50 ms 50 ms 54 ms cr82.ftwtx.ip.att.net [12.122.80.10]
15 49 ms 49 ms 49 ms 12.122.153.193
16 56 ms 56 ms 56 ms 12.249.201.12
17 56 ms 56 ms 56 ms cityofheroes.com [64.25.35.107]
Trace complete.
Note what looks to be a hang up at hop 13 on att.net, which also appears on yours.
My Characters
Knight Court--A CoH Story Complete 2/3/2012
I'm having the same issue, but I know basically nothing about computers and the internet other than "Type here" and "push this button to do... stuff" so I'm not even sure how I would provide any useful information beyond saying "forums are borked."
@Oathbound & @Oathbound Too
I'm finding that if I use Tor (proxy server), I can connect to the forums, while using a normal connection does not work.
Granted, it's slow, since I'm bouncing through Europe it looks like, but it's better than not having access at all.
Seems like the webpage is having issues with North American IPs?
For me to get on the forums I have to go through the launcher and click on the community tab. All my old fav links (for CoH forums) just spin and spin soooo yeah thats how I've been getting on and even then if I back out of a post I'm reading the spin doctor is back and now I click on the new fav tab I made from the launcher and it re-loads really fast but then I regress back to the usual same/same thing when I go to the back button...rinse and repeat
www.paragonianknights.com
Prestige Award
My DA page
@Fire Chief
I haven't been able to get to the forums in the last couple of days. This was using Firefox which is my usual browser. Right now I'm using Chrome and the forums loaded just fine. Same thing with IE9 which I tried just to see what would happen.
Don't count your weasels before they pop dink!
I'm now in on firefox and may have narrowed down the problem. I went into my security settings and unchecked Block reported attack sites and Block reported web forgeries. Then I clicked on the bookmark and the forum loaded lightning quick. Other people can experiment more with this, and I'll try fiddling around myself later on but right now I need some sleep.
Don't count your weasels before they pop dink!
Ignore the previous two messages. It was just a freaky coincidence in both cases. So what was the name of Wesleys coh board again and is it still around?
Don't count your weasels before they pop dink!
Quote:
That... just doesn't make any sense at all.|
Originally Posted by Fire_Chief
For me to get on the forums I have to go through the launcher and click on the community tab. All my old fav links (for CoH forums) just spin and spin soooo yeah thats how I've been getting on and even then if I back out of a post I'm reading the spin doctor is back and now I click on the new fav tab I made from the launcher and it re-loads really fast but then I regress back to the usual same/same thing when I go to the back button...rinse and repeat
|
None of these reports and accounts make any sense at all when you group them together. There's gotta be multiple, unrelated problems going on here.
Quote:
|
Originally Posted by ShadowNate
;_; ?!?! What the heck is wrong with you, my god, I have never been so confused in my life!
|
Quote:
OMG then its not really happening *phew* thanks for clearing that up |
Originally Posted by Kitsune Knight
That... just doesn't make any sense at all.
None of these reports and accounts make any sense at all when you group them together. There's gotta be multiple, unrelated problems going on here. |
...but anywho nothing here to see move along (translated its all good and working...now!!!)
www.paragonianknights.com
Prestige Award
My DA page
@Fire Chief
Quote:
While I agree that a couple of the posts in this thread aren't related to the issue, the issue is, for about a third of the users, cityofheroes.com and ncsoft.com aren't accessible (myself included).|
Originally Posted by Kitsune Knight
That... just doesn't make any sense at all.
None of these reports and accounts make any sense at all when you group them together. There's gotta be multiple, unrelated problems going on here. |
And from the looks of it, ATT is to blame. My own trace route shows a close to 300ms ping as soon as I hit the hop at att.net.
Whether or not that's something related to ncsoft's servers, that's what we'd like to find out. Can they fix it, or should we all be calling our ISPs and telling them to get on ATT's case?
The following is my output. I hope it posts alright, as it has taken me an hour to get this far, and I have to leave for work as soon as I click "submit." Thanks everyone for your help and patience thus far!!
Tracing route to coh103.gtm.cityofheroes.com [64.25.35.108] over a maximum of 30 hops: 0 [192.168.1.3] 1 [192.168.1.1] 2 74.123.16.1 3 host-66-128-240-21.united.net [66.128.240.21] 4 207.88.188.37.ptr.us.xo.net [207.88.188.37] 5 te-12-4-0.rar3.washington-dc.us.xo.net [207.88.14.113] 6 207.88.14.165.ptr.us.xo.net [207.88.14.165] 7 192.205.36.145 8 cr2.wswdc.ip.att.net [12.122.81.250] 9 cr1.attga.ip.att.net [12.122.1.173] 10 cr2.dlstx.ip.att.net [12.122.28.174] 11 cr81.ftwtx.ip.att.net [12.122.100.69] 12 cr82.ftwtx.ip.att.net [12.122.80.10] 13 12.122.153.193 14 12.249.201.12 15 boards.cityofheroes.com [64.25.35.108] Computing statistics for 375 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 Bobo-PC [192.168.1.3] 0/ 100 = 0% | 1 0ms 0/ 100 = 0% 0/ 100 = 0% READYSHARE [192.168.1.1] 0/ 100 = 0% | 2 1ms 0/ 100 = 0% 0/ 100 = 0% 74.123.16.1 0/ 100 = 0% | 3 2ms 0/ 100 = 0% 0/ 100 = 0% host-66-128-240-21.united.net [66.128.240.21] 0/ 100 = 0% | 4 25ms 0/ 100 = 0% 0/ 100 = 0% 207.88.188.37.ptr.us.xo.net [207.88.188.37] 0/ 100 = 0% | 5 --- 100/ 100 =100% 100/ 100 =100% te-12-4-0.rar3.washington-dc.us.xo.net [207.88.14.113] 0/ 100 = 0% | 6 33ms 0/ 100 = 0% 0/ 100 = 0% 207.88.14.165.ptr.us.xo.net [207.88.14.165] 0/ 100 = 0% | 7 60ms 0/ 100 = 0% 0/ 100 = 0% 192.205.36.145 0/ 100 = 0% | 8 --- 100/ 100 =100% 100/ 100 =100% cr2.wswdc.ip.att.net [12.122.81.250] 0/ 100 = 0% | 9 --- 100/ 100 =100% 100/ 100 =100% cr1.attga.ip.att.net [12.122.1.173] 0/ 100 = 0% | 10 --- 100/ 100 =100% 100/ 100 =100% cr2.dlstx.ip.att.net [12.122.28.174] 0/ 100 = 0% | 11 --- 100/ 100 =100% 100/ 100 =100% cr81.ftwtx.ip.att.net [12.122.100.69] 0/ 100 = 0% | 12 --- 100/ 100 =100% 100/ 100 =100% cr82.ftwtx.ip.att.net [12.122.80.10] 0/ 100 = 0% | 13 --- 100/ 100 =100% 100/ 100 =100% 12.122.153.193 0/ 100 = 0% | 14 --- 100/ 100 =100% 100/ 100 =100% 12.249.201.12 0/ 100 = 0% | 15 56ms 0/ 100 = 0% 0/ 100 = 0% boards.cityofheroes.com [64.25.35.108]