Forum not loading problem back.


Aggelakis

 

Posted

Sadly I think this isn't a dev problem, as in Paragon Studio, and more of an NCSoft web monkey problem and in NCSoft's eyes, we are but a tiny group compared to their other MMOs.


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Posted

It's not FireFox. It's not any browser. When this problem hits, I get problems loading the site with hand-written programs, and with an on-computer proxy server.


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Posted

Last night around 2am PDT, the forums locked up so hard that it kicked out my entire internet. I was browsing the internet just fine, visited the forums just fine for a few minutes, after which it took a huge crap, and then I couldn't load ANY website at all. I also couldn't load any of my internet-required applications (like City, Steam, etc.) which connect over a different port than HTTP, and can typically still connect if I'm having access issues to the forums, so my connection was totally hosed.

I called my provider (Comcast) and they jumpstarted my connection from their end (I guess stopping and restarting service? I have no idea, the tech just said they were going to try "jumpstarting my connection"), and the rest of the web was back. However, the City forums were still dead to me, although this time visiting the forum didn't crap out my actual internet connection.

Thanked the tech and hung up and went to bed instead of trying to figure anything out, because this is just friggen irritating at this point.


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Posted

It was working for me pretty well yesterday, but now it is not. Interestingly, when I hit 'post' the page generally just goes into the 'waiting for data' state, but if I go back to the thread I can see my post in it, even when the page is still 'loading' in another tab.

Problem generally happens for me at work, on win7/vista and ubuntu. Haven't had a problem at home.


 

Posted

Quote:
Originally Posted by Aggelakis View Post
Last night around 2am PDT, the forums locked up so hard that it kicked out my entire internet. I was browsing the internet just fine, visited the forums just fine for a few minutes, after which it took a huge crap, and then I couldn't load ANY website at all. I also couldn't load any of my internet-required applications (like City, Steam, etc.) which connect over a different port than HTTP, and can typically still connect if I'm having access issues to the forums, so my connection was totally hosed.

I called my provider (Comcast) and they jumpstarted my connection from their end (I guess stopping and restarting service? I have no idea, the tech just said they were going to try "jumpstarting my connection"), and the rest of the web was back. However, the City forums were still dead to me, although this time visiting the forum didn't crap out my actual internet connection.

Thanked the tech and hung up and went to bed instead of trying to figure anything out, because this is just friggen irritating at this point.
That happened to me, too, last night. But I was in the game on an ITF. I also use Comcast. The problem resolved itself by morning.


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Posted

I seem to have problems loading in at night from my home.
This would be from 5 CST time on.

During the day from work I can check all day long if I wish and zero problems.

Work is AT&T DSL
Home is Comcast


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Justice Server

 

Posted

Quote:
Originally Posted by UberGuy View Post
It's not. I wrote a Python program that downloads from the site, and it hits the problem. It doesn't do any page parsing, so it doesn't handle anything that's "on" the page, and it definitely doesn't understand Flash. It hits hangups downloading from the main site and the forum, but not the server status XML file.
Thank you, saved me quite a bit of effort when it hit me again today. I'm going to pretty much wash my hands of it. I'm not really willing to test my other theory of ISP packet shaping/QoS failing isp-side. I hope it gets fixed though, regardless.


Let's Dance!

 

Posted

Quote:
Originally Posted by Warlocc View Post
While that makes sense, what I don't get is why (if it's a problem on their end) I can connect through proxies, but not directly. Right now I'm bouncing through some proxy server I found on the Internet, and here I am, no issues. If I cut the proxy out of the loop though, cityofheroes.com and ncsoft.com time out after an initial handshake.
Going through a proxie tends to put you on a different route to the servers.

I had noticed this problem from my house, where I have U-Verse. I could get into the game fine, but the boards, or NCSoft website, no go except in IE. In IE, I couldn't log onto the boards. It would take my username and password, and say I was logged in, but when it brought me back to the forum list, I was logged out again. Also had the login problem from work, where I had to login twice, even though I am set for a remembered password.

something is definitely screwy somewhere, and AT&T is only part of the problem it seems.


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Posted

Have the same issues and i live on the other side of the atlantic. I don't think it's isp related


 

Posted

I am having the same issues, and incidentally, this is happening with NC Soft's site as well (where you go for account management, etc.). These are the only websites where I have these issues as well. Wish they would figure out what is going on.


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Posted

Oh, thank goodness. I was thinking I was the only one with this problem.
Comcast user, with Windows 7 and Firefox.


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Posted

This problem is getting more and more frustrating. It seems to be getting worse with each subsequent patch too. It's now reached the point for me where I can only get to the forum from my PC 1 out of 10 attempts... But I can access from my phone over 3G just fine.

It's clearly a routing problem...


@FloatingFatMan

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Rage, rage against the dying of the light.

 

Posted

Add me to the number of poeple having problems with this. Using windows 7 and IE. Problem started when I came home from a long business trip in Arlington, TX back to Lubbock, TX. In Arlington I had no problems connecting to this site specifically. Here in Lubbock I have to make anywhere between 5-20 attempts to get on before it will even load the forum's main page. Once I do get in I'm fine for about 5-30 minutes. After that it back to constant reload attempts till im allowed to access this page again. I am not a computer genius so I cant figure this out on my own. However, I can follow well written instructions if anyone has a solution.


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Posted

MY problems with the forum loading stopped but the last two days is back . Sign in Welcome screen come up and then logged out or when switching pages. But of course it not NC/NC and I am an isolated incident.Yeah.


 

Posted

For some reason it loads faster if im logged out.


 

Posted

I am having the same problem, using firefox and IE, it has been like this for weeks, on both the COH page, and NCSoft page.


 

Posted

I have now completely given up with Firefox. I can only load the forums in a reasonable amount of time if I am using Chrome. And once I do get them loaded it takes several attempts to log in. Most attempts just get a page does not exist response. Once logged in though I don't seem to have any further problems other than my posts sometimes take a couple minutes to show up.


Don't count your weasels before they pop dink!

 

Posted

It's happening to me today, and happened yesterday, so whatever fixes they made did not rectify the problem.


Guide: Tanking, Wall of Fire Style (Updated for I19!), and the Four Rules of Tanking
Story Arc:
Belated Justice, #88003
Synopsis: Explore the fine line between justice and vengeance as you help a hero of Talos Island bring his friend's murderer to justice.
Grey Pilgrim: Fire/Fire Tanker (50), Victory

 

Posted

Just to add my 2 cents..

Not been able to get on here properly for a few weeks now. Also included in that is cityofheroes.com as well as plaync.com.

I'm using Firefox, IE and even tried Safari.. No luck with any. ISP is Virginmedia.


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Posted

For a time tonight I wasn't able to get here either. boards.cityofheroes.com had a 4 second ping time. Maybe the Interweb got all clogged due to the OBL is dead news.


Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components

Tempus unum hominem manet

 

Posted

This is the first I've been able to get to the forums in close to 48 hours.


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Posted

This was behaving pretty well late last week, but it really went to hell over the weekend, and is still really atrocious right now.

Main forum pages fail to load for me with outrageous frequency. For a long time I was able to get the "outer" page fairly often, but I would hang up on some included resource, like a JS or CSS file. Now I just can't get the outer page, most of the time.

As before, my requests go through immediately, even if I never get the web page. For example, if I post something, that post succeeds. When I finally get the page (often after dozens of retries) I find my changes successfully committed. The server just refuses to give me content.


Blue
American Steele: 50 BS/Inv
Nightfall: 50 DDD
Sable Slayer: 50 DM/Rgn
Fortune's Shadow: 50 Dark/Psi
WinterStrike: 47 Ice/Dev
Quantum Well: 43 Inv/EM
Twilit Destiny: 43 MA/DA
Red
Shadowslip: 50 DDC
Final Rest: 50 MA/Rgn
Abyssal Frost: 50 Ice/Dark
Golden Ember: 50 SM/FA

 

Posted

Quote:
Originally Posted by Lobster View Post
Couldn't get in all weekend from home, works like a charm from work.

HELLO DEVS, are you out there?

Pretty sure devs have nothing to do with NCsoft sites, but it would be nice with a reply from someone who is responsible tho.