The European Servers are back online - Thursday, 11th November 2010


AmazingMOO

 

Posted

Quote:
Originally Posted by Diggis View Post
My bad. I saw one recently, stuck in my head. So given the choice of potentially having to have EU attached to your global or not getting a server list merge you would...?

Edit: And I should have know that would happen as soon as I posted that.

Like some players here, i already have @damz on both my NA and EU account. Is very annoying that my old AE arcs comments got sent to my NA account instead of the EU account that created it I thought nobody loved me!

Could see why people wouldnt want to lose their global though, i know that damz is my ID and how people know me [had to convince someone i was damz while on a rare character without damz in the name, they didnt believe me!], but i would just as easy change it to Damzv1 or something.


@Damz Find me on the global channel Union Chat. One of the best "chat channels" ingame!

 

Posted

Quote:
Originally Posted by Techbot Alpha View Post
Concussive maintenance; helping ease rage since the dawn of electronics.
I've seen it referred to as 'Percussive Maintenance', too.

Regarding the server move and new hardware.

Frankfurt - ~160msec ping, but constant lost packets and red netgraph spikes. Auctions have been laggy as hell for the last month or few.

Shiny new server in US - ~250msec ping but no spikes of lag. Auctions much more responsive.

So, about 66% increase in ping time, however it was overall a much smoother experience tonight than I've had in a long while. (took my Dual Blades/Willpower scrapper out for a run, as brief lag spikes can play hell with keeping combos going, no problems at all.)

Works for me.


Warning:

The above post may contain Cynicism, sarcasm and/or pessimism. If you object to the quantities contained, then tough.

 

Posted

Since I resubbed I haven't seen that much lag strangely enough, and tonight since the move across the pond I haven't seen much difference either. Only minor hiccup was a mapserver disconnect at the beginning of a Safeguard Mission, but I think that was local because everyone else was already at the bank by the time it reconnected.

As for the SteelRat_EU possibility, I'm completely fine with it. I don't really see it as "losing my identity" because, well, my identity is included in there, and not many people know me anyway (at least not who still play). Definitely not worth leaving the game over, and that's for sure.


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Posted

Quote:
Originally Posted by mereman View Post
So far for me the new servers seem as smooth as a snakes inner thigh

actually snakes have vestigial limbs that have regressed back into the body... so technically inner thigh would be kinda... bony and fleshy too and if you got that close you'd get blood on your...

ok I'm just not going there



"You got to dig it to dig it, you dig?"
Thelonious Monk

 

Posted

Quote:
Originally Posted by Zortel View Post
Whatever magic you did to get the auction servers working so smoothly? Amazing stuff.
My guess? Since the Auction houses were always global, you (for example) would click on the NPC to open the window, which would send a signal to the EU data center, then from there to the East Coast of the USA, then back to the EU, then to you.

Now they are pretty much in the same spot, so less transit time.


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Posted

Theres a lot of cheering going on on here but everyone fails to realise that pings to the US will double.
For example my ping used to be 105 to the old server but now its 225 and there is no way to change that no matter what hardware you put into the server its just down to distance.
That kind of ping causes power lag, you can hit a power and it won't do anything for a couple of seconds and that can lead to all manor of nastyness.
The move sounds great for ncsoft so they can save money in maintance and what not but it will impact performance to all the EU members who pay to play on a EU server thats not in the EU anymore.
I pay to play on a EU server because thats where i live and a EU server gives me the best ping.
If i wanted to play on a US server i would.


Defiant's GoEH/MILITIS METUS

 

Posted

Thank you devs. Looks like all's going smoothly and WW is not laggy at all.


Prunejuice is warriors drink.

 

Posted

Apparently the transfer even beat up Lag Hill; SG friends said they ran into no lag where theres usually loads.
However, I wasnt there, so I cant attest wether it was true or not. May run an ITF to double check. Sceptical, but if it were true it'd be awesome.


Quote:
Originally Posted by Zwillinger View Post
GG, I would tell you that "I am killing you with my mind", but I couldn't find an emoticon to properly express my sentiment.
Quote:
Originally Posted by Captain_Photon View Post
NOTE: The Incarnate System is basically farming for IOs on a larger scale, and with more obtrusive lore.

 

Posted

Quote:
Originally Posted by Techbot Alpha View Post
Apparently the transfer even beat up Lag Hill; SG friends said they ran into no lag where theres usually loads.
However, I wasnt there, so I cant attest wether it was true or not. May run an ITF to double check. Sceptical, but if it were true it'd be awesome.
Quite true indeed. I was on an ITF last night after hearing from another group how lagless it was. It maybe isn't smoother than James Bond in a blender, but for possibly the first time, I actually knew what was going on there and (as Tank) was able to taunt guys as they were coming down the hill to us, not 5minutes after they'd killed everyone. Amazing!

now, if only they could use some half-decent software for the forums so that it logged me in, and kept me logged in for more than 2minutes when I tick the Remember Me box.


@craggy see me on Union for TFs, SFs (please!) or just some good ol fashioned teaming.

 

Posted

Quote:
Originally Posted by Techbot Alpha View Post
Apparently the transfer even beat up Lag Hill; SG friends said they ran into no lag where theres usually loads.
However, I wasnt there, so I cant attest wether it was true or not. May run an ITF to double check. Sceptical, but if it were true it'd be awesome.
Wouldn't that be down to the upgraded hardware rather than geographical position of the server.


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Posted

Quote:
Originally Posted by Judgement_Dave View Post
Wouldn't that be down to the upgraded hardware rather than geographical position of the server.
Depends.

My money would be on a little from column a), a little from column b).

To expand a little, one of the main issue I've been having with the Frankfurt servers isn't ping. It's been lost packets and spikes of lag, which as far as I could tell were down to the routing from me to Frankfurt.

Now this is based on only one nights play, but the routing to the new location seems to be less prone to such glitches and as a result, the improvement on lag hill could well be a combination of improved server hardware and a more reliable path to/from the server.

YMMV


Warning:

The above post may contain Cynicism, sarcasm and/or pessimism. If you object to the quantities contained, then tough.

 

Posted

Bit of both.

its alot of entities data to ping back and forward to the server, which would mean the line was to blame

its alot of entities for alot of players the server had to do the maths for, so in part the server to blame.


Quote:
Originally Posted by VoodooGirl View Post
[*]Watching out for the Spinning Disco Portal of D00M!*

 

Posted

Quote:
Originally Posted by craggy View Post
now, if only they could use some half-decent software for the forums so that it logged me in, and kept me logged in for more than 2minutes when I tick the Remember Me box.
There is nothing wrong with the software. All they have to do is change the session timeout. It would take them two seconds. For some reason they have decided not to. Maybe they thought it would be more secure to have a short timeout.


 

Posted

Quote:
Originally Posted by Maelwys View Post
Wireshark says: 64.25.36.61

Code:
C:\>tracert 64.25.36.61

Tracing route to 64.25.36.61 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  XXXXXXXXXXX
  2    31 ms    31 ms    31 ms  XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
  3    33 ms    33 ms    32 ms  bdr6.lon-th1.as8401.net [195.82.97.239]
  4     *       42 ms    35 ms  if-13-6.icore1.LDN-London.as6453.net [195.219.48.165]
  5    31 ms    31 ms    30 ms  xe-10-2-2.edge3.London1.level3.net [4.68.63.105]
  6    31 ms    33 ms    31 ms  ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
  7   100 ms   100 ms   102 ms  ae-44-44.ebr1.NewYork1.Level3.net [4.69.137.78]
  8   102 ms   108 ms   108 ms  ae-81-81.csw3.NewYork1.Level3.net [4.69.134.74]
  9   101 ms   119 ms   103 ms  ae-82-82.ebr2.NewYork1.Level3.net [4.69.148.41]
 10   147 ms   141 ms   142 ms  ae-3-3.ebr2.Dallas1.Level3.net [4.69.137.121]
 11   142 ms   152 ms   143 ms  ae-22-70.car2.Dallas1.Level3.net [4.69.145.68]
 12   142 ms   144 ms   159 ms  4.59.197.26
 13   144 ms   143 ms   144 ms  64.25.32.10
 14   144 ms   146 ms   143 ms  64.25.32.26
 15   143 ms   145 ms   143 ms  64.25.36.61

Trace complete.

Tracing route to 64.25.36.61 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms xxxxxxxxxxxxxxx
2 20 ms 58 ms 18 ms xxxxxxxxxxxxxxx
3 18 ms 19 ms 18 ms nl-rt-dc2-isp-bb21.wxs.nl [213.75.64.110]
4 19 ms 18 ms 166 ms nl-rt-dc2-isp-bb21.wxs.nl [213.75.64.110]
5 19 ms 19 ms 18 ms 213.75.64.166
6 * * * Request timed out.
7 98 ms 97 ms 127 ms nyk-s1-rou-1021.US.eurorings.net [134.222.231.234]
8 102 ms 102 ms 103 ms ahbn-s1-rou-1041.US.eurorings.net [134.222.228.10]
9 102 ms 103 ms 102 ms ahbn-s1-rou-1001.US.eurorings.net [134.222.226.57]
10 102 ms 102 ms 102 ms xe-7-1-0.edge1.Washington4.Level3.net [4.53.112.53]
11 107 ms 108 ms 107 ms vlan89.csw3.Washington1.Level3.net [4.68.17.190]
12 102 ms 103 ms 103 ms ae-81-81.ebr1.Washington1.Level3.net [4.69.134.137]
13 127 ms 126 ms 125 ms ae-2-2.ebr3.Atlanta2.Level3.net [4.69.132.85]
14 149 ms 143 ms 144 ms ae-7-7.ebr3.Dallas1.Level3.net [4.69.134.21]
15 136 ms 137 ms 136 ms ae-22-70.car2.Dallas1.Level3.net [4.69.145.68]
16 137 ms 137 ms 136 ms 4.59.197.26
17 137 ms 136 ms 136 ms 64.25.32.10
18 136 ms 136 ms 140 ms 64.25.32.26
19 136 ms 137 ms 136 ms 64.25.36.61

Trace complete.


My results above from the Netherlands... Takes me a few more hops though.

Maybe its nice to see a few tracerts from different countries and compair them..?


- The Italian Job: The Godfather Returns #1151
Beginner - Encounter a renewed age for the Mook and the Family when Emile Marcone escapes from the Zig!
- Along Came a... Bug!? #528482
Average - A new race of aliens arrives on Earth. And Vanguard has you investigate them!
- The Court of the Blood Countess: The Rise of the Blood Countess #3805
Advanced - Go back in time and witness the birth of a vampire. Follow her to key moments in her life in order to stop her! A story of intrigue, drama and horror! Blood & Violence... not recommend to solo!

 

Posted

Quote:
Originally Posted by thehallows View Post
There is nothing wrong with the software. All they have to do is change the session timeout. It would take them two seconds. For some reason they have decided not to. Maybe they thought it would be more secure to have a short timeout.
I don't think it's that, or just that.

Until yesterday, I'd been logged into the boards for about two weeks (which is the longest it's stayed in for a long while), I had to log in again yesterday and fingers crossed, I've stayed logged in since then.

If it was just a short session timeout value, I'd have been logged out long before then.

The problem is that it seems random. Some people stay logged in long term, others constantly have to log back in. Even the same person (talking purely from personal experience here) can have periods where they stay logged in and then suddenly end up being constantly logged out.


Warning:

The above post may contain Cynicism, sarcasm and/or pessimism. If you object to the quantities contained, then tough.

 

Posted

Quote:
Originally Posted by Canine View Post
I don't think it's that, or just that.

Until yesterday, I'd been logged into the boards for about two weeks (which is the longest it's stayed in for a long while), I had to log in again yesterday and fingers crossed, I've stayed logged in since then.

If it was just a short session timeout value, I'd have been logged out long before then.

The problem is that it seems random. Some people stay logged in long term, others constantly have to log back in. Even the same person (talking purely from personal experience here) can have periods where they stay logged in and then suddenly end up being constantly logged out.
I get logged out automaticly if I stay off the forums for 24 hours. If I log in every day I can stay in principle logged in forever.

Unless of course, I run into the completely random log outs, usually occurring when I hit the 'submit reply' button or when I try to refresh a page ...


The game server works great now though! A higher ping, but I gladly trade that for less lost packets and the resulting lag spikes, smoother gameplay on large teams and best of all a useable market that doesn't frustrate me because it bloody refuses to give me my bought items!


@True Metal
Co-leader of Callous Crew SG. Based on Union server.

 

Posted

Finally, I can get back to the smooth play experience I had before I moved from my US account.

Thanks for this NCSoft.

As far as the forum is concerned, I'm not sure it's even due to the time out. I can get logged out after reading a thread for five minutes. It seems to be totally random and a real frustration to be honest.


 

Posted

Just adding my trace from Norfolk UK



Tracing route to 64.25.36.61 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms xxxxxxxxxxxxx
2 21 ms 22 ms 21 ms xxxxxxxxxxxxx
3 35 ms 37 ms 21 ms ae0-136.cr1.mbr-roch.zen.net.uk [62.3.80.137]
4 26 ms 21 ms 22 ms ae2-0.cr1.kp-leeds.zen.net.uk [62.3.80.70]
5 30 ms 23 ms 24 ms ge-3-1-0-0.cr2.kp-leeds.zen.net.uk [62.3.80.74]

6 24 ms 24 ms 23 ms so-0-0-0-0.cr1.ha-sthp.zen.net.uk [62.3.80.82]
7 96 ms 96 ms 96 ms so-0-0-0-0.cr1.tlx-nyc.zen.net.uk [62.3.80.86]
8 95 ms 97 ms 95 ms ge-9-21.car4.NewYork1.Level3.net [4.53.92.33]
9 95 ms 105 ms 108 ms vlan79.csw2.NewYork1.Level3.net [4.68.16.126]
10 96 ms 97 ms 96 ms ae-72-72.ebr2.NewYork1.Level3.net [4.69.148.37]

11 136 ms 143 ms 144 ms ae-3-3.ebr2.Dallas1.Level3.net [4.69.137.121]
12 131 ms 131 ms 131 ms ae-42-90.car2.Dallas1.Level3.net [4.69.145.196]

13 131 ms 133 ms 131 ms 4.59.197.26
14 132 ms 132 ms 131 ms 64.25.32.10
15 135 ms 131 ms 131 ms 64.25.32.26
16 132 ms 132 ms 132 ms 64.25.36.61

Trace complete.

C:\Documents and Settings\mereman>


Happy to be on Defiant.
Global name @mereman
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Posted

Quote:
As far as the forum is concerned, I'm not sure it's even due to the time out. I can get logged out after reading a thread for five minutes. It seems to be totally random and a real frustration to be honest.
Happens to everybody/most and does seem to be completely random. Nobody seems to be able to trace a common cause of it as of yet, devs commented that they are trying but its a hard bug for them to track down.


@Damz Find me on the global channel Union Chat. One of the best "chat channels" ingame!

 

Posted

Quote:
Originally Posted by EU_Damz View Post
Happens to everybody/most and does seem to be completely random. Nobody seems to be able to trace a common cause of it as of yet, devs commented that they are trying but its a hard bug for them to track down.

It's cuz they insist on having the game login as the forum login, which is related to the account connection.



"You got to dig it to dig it, you dig?"
Thelonious Monk

 

Posted

Quote:
Originally Posted by Avatea View Post
Greetings all,

We have an important announcement for our EU players.

On 11th November 2010 we will be moving our four European servers to a new data centre in the United States. As part of this migration, we will be taking the servers down starting at 5:00 a.m. Pacific Time (1:00 p.m. British Time / 14:00 Central European Time).This migration is expected to take approximately 6 hours, but it could end sooner or later. Check back for updates on the downtime.

This migration will help to centralize the City of Heroes servers allowing for higher quality and more efficient systems management. One location for all of the City of Heroes game servers will make it easier to support and upgrade the hardware. For example, as part of the migration, all of the EU game servers will be upgraded to brand new hardware. Also, it will improve our ability to respond to performance issues and streamline processes for keeping all servers up to date and online.

With the new data centre being located in the United States, it is possible that some of our European customers could experience additional lag when connecting to the game servers. However, the hardware is much newer, more efficient and our testing in most cases has shown no impact on performance. Additionally, customers in Europe will now consistently connect to the game servers through a more robust Internet pipeline. This means that our European players may actually notice improvements to their overall game experience.

This move does not impact your account, characters or game client. You existing account and user information will all be preserved. There is no work necessary on your part to prepare for this migration.

Please note that City of Heroes European game servers can only be accessed by European accounts, and City of Heroes North American game servers can only be accessed by North American accounts. There will be no server list merge or server merge as part of this migration.

Thank you very much for your patience with this matter; we appreciate your continued support of City of Heroes!
I noticed European Servers have moved to the US. How can US players move their accounts to these servers? How many users do these servers have? This may be good for the big events like the Hamidon Raids, etc. On US servers, the lag is so bad, I have not been able to do a successful large raid. Also, Europeans are 6 hours ahead so I can start my gaming sessions during the day and not have to wait until the evening. Their latency will be higher but that's good for me.


 

Posted

As yet there is no way we players on EU servers can play on NA or NA players on EU, well not without taking out a sub. to the opposite servers

We live in hope that a full server list merge will happen.


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