Horrible delay lag


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Posted

I am currently getting horrible lag in game when it comes to moving, and typing. There is about a 10-15 second delay from when I cease pressing 'w' to go forward to when I actually stop moving, and my chat box is so lagged behind when I type that I am finishing sentences, and starting new ones before the text even appears on my screen, let alone in the chat channel.

I know someone else on Protector is having this problem, is anyone else dealing with this too? And how to stop it?


 

Posted

Update: When moving, my computer starts beeping as it does when there's a keyboard buffer overflow. I probably don't have the exact technical term, but that's what's happening.


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Posted

I'm also experiencing this issue but I do know not everybody is. I suspect its related to system drivers or even the base computer setup (as in, not up to snuff for ultramode).

However, turning down all the graphical settings has not resolved the delay issue. Before release of i17 (was on at the time of the announced maintenance update last night/early morning) I had no issues with gaming. Sadly however, that is not the case for me at the moment.


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Posted

Also posted on a few threads, and yes this was reported in closed and open, some could fix it, for others we had no reply and the thread ended.

Game Status: Unplayable

Player Status: Bloomin well annoyed to heck

Reason: Reported and nothing done in closed and open

I love this game with a passion, but am more than annoyed now


 

Posted

Same issue in Ultra Mode. At least while in Atlas or my base. Didn't try other zones.

FYI, the other older settings no longer look like they use to. Ultra Mode has affected everything across the board, it seems.


 

Posted

You're describing it a little differently, but this does sound like the horrible choppiness I noticed back on test and are now suffering on the live servers. I can't play the game right now ^_^ way to go devs!


 

Posted

Getting very similar results here. I know my machine is too old for the graphics so I've not even tried to use them. My problem here is 'sticky' WASD keys for movement. If I press any of them for more than 1-2 seconds, the character keeps moving in that direction for several seconds. In effect, the game has become unplayable. Any Useful suggestions?


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Posted

same problems here


 

Posted

The LAg even seems to affect things OUTSIDE the game on the PC. I have dual monitors and tried to open IE to check the forums on the PC having the issue. There was a noticable lag when opening IE and changing sites. I closed down CoH and the computer began running smoothly again.

2 days ago I could run on the highest settings "non-ultra" mode. I did not run the Test Server on this PC. When logging in this afternoon I was asked if I wanted to turn on Ultra Mode. I did say Yes.

The game was laggy so I truned off Ultra Mode - No affect.
I lowered all the settings to minimal - No affect
Updated ATI Radeon HD2600 PRO AGP card Driver - no affect

What ever is going on with the Game seems to be affecting my entire PC AS SOON AS I get to the login screen. That's when I notice the entry of text from the Keyboard is slowed and delayed.

Please let us know what we can do to address this as soon as possible.

Thanks,


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Posted

PERFECT!!!


For now.....

Thanks NCSoft and Mod_08


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Posted

Quote:
Originally Posted by Moderator 08 View Post
This kb article might be useful.

Hope it helps,
As noted elsewhere...Nvid card here..


 

Posted

Quote:
Originally Posted by British Battler View Post
As noted elsewhere...Nvid card here..
samesies


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Posted

Quote:
Originally Posted by Moderator 08 View Post
This kb article might be useful.

Hope it helps,
I did what the file says, and it's not helping at all. I don't know what to do now. The game is literally unplayable like this. Anymore suggestions?

I really don't understand what's happening, since Ultra Mode wasn't supposed to affect anyone unless they activated it, and I did not.

Please, any suggestions?


 

Posted

Nvidia 9600 GT here -- same problem.

Mod08, do you know of any Nvidia fixes?


 

Posted

For anyone who the above fix doesn't apply to, I'd like to request you contact our tech support department. They are more equipped to help you than I, and with enough data we can pinpoint the problem and address it fully.

Thanks,


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Posted

Same problem here. I've also got an Intel Chipset card, not an Nvidia. I submitted a tech support question, so cross your fingers.


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Posted

I got a reply to, it contained the following line:

"I am escalating your petition to a Senior Customer Support Representative to further assist you. Please be aware, however, that there may be a delay in reviewing the issue, based on ticket volume at the time your ticket was submitted."

Which has me more than worried to be honest, especially if this is a large tech issue.

I have checked all my vid card drivers, unintalled and reinstalled, they all worked fine before i17, heck I was even all over the shard no problems on sunday, and have done 3 or 4 itfs alone in the last few days to let alone other TF's. I play 8 hours a day minimum at the moment. I know my computer worked fine pre i17, so something in i17 is the cause of the problem, not my system, or anyone else whose systems worked fine pre i17.

Anyway I'm going to stop there, working myself up a bit so stopping typing, and hoping that this is fixed soon.


 

Posted

Quote:
Originally Posted by British Battler View Post
I got a reply to, it contained the following line:

"I am escalating your petition to a Senior Customer Support Representative to further assist you. Please be aware, however, that there may be a delay in reviewing the issue, based on ticket volume at the time your ticket was submitted."

Which has me more than worried to be honest, especially if this is a large tech issue.

I have checked all my vid card drivers, unintalled and reinstalled, they all worked fine before i17, heck I was even all over the shard no problems on sunday, and have done 3 or 4 itfs alone in the last few days to let alone other TF's. I play 8 hours a day minimum at the moment. I know my computer worked fine pre i17, so something in i17 is the cause of the problem, not my system, or anyone else whose systems worked fine pre i17.

Anyway I'm going to stop there, working myself up a bit so stopping typing, and hoping that this is fixed soon.

I hear ya man. Mine worked fine before the patch. Never had a problem like this before. I've updated my drivers for both my keyboard and video card, I've checked the settings in game, everything looks ok. I can run with the mouse buttons (which I HATE) and I can use the number keys and have no problem with power activation... it's just the typing, and traveling. By pressing the W key to move forward it's causing such a lag that my computer is beeping angrily at me. It's frustrating, and knowing I get that kind of customer service delay to look forward to is even moreso. Do me a favour and post your response here? I'd appreciate it, and I know the frustration you're going through


 

Posted

Now i'm even more worried, I stated I had an nvidia 8600GTS in my email to them and got this this time:

"Thank you for contacting the City of Heroes Support Team. You can find specific information related to your question at the below link.

Answer Title: City of Heroes input lag with ATI video cards.
Answer Link: http://help.ncsoft.com/cgi-bin/ncsof...p?p_faqid=7804

You might also want to refer to the following link to the City of Heroes official forums in regards to video lag:

http://boards.cityofheroes.com/showthread.php?t=219423

If this does not specifically answer your question, please let us know and we will explore your issue further."

The link is to the ATI card help, which I already told them I didn't have, and the forum link is...to here

Happy Anniversary, the ex wife is more fun than this


 

Posted

Quote:
Originally Posted by British Battler View Post
Now i'm even more worried, I stated I had an nvidia 8600GTS in my email to them and got this this time:

"Thank you for contacting the City of Heroes Support Team. You can find specific information related to your question at the below link.

Answer Title: City of Heroes input lag with ATI video cards.
Answer Link: http://help.ncsoft.com/cgi-bin/ncsof...p?p_faqid=7804

You might also want to refer to the following link to the City of Heroes official forums in regards to video lag:

http://boards.cityofheroes.com/showthread.php?t=219423

If this does not specifically answer your question, please let us know and we will explore your issue further."

The link is to the ATI card help, which I already told them I didn't have, and the forum link is...to here

Happy Anniversary, the ex wife is more fun than this
That's some awesome customer service right there. I bet they didn't even read your email.

Let's give him info to a card he doesn't have, and link to a thread that not only has he already been posting in, but links to the link we just gave him as well.


 

Posted

No lag here just the controls dont feel the same kinda like im floating everywhere and I continues shortly after letting go of my movement keys.


 

Posted

Quote:
Originally Posted by OMGWTFLOLPWND View Post
No lag here just the controls dont feel the same kinda like im floating everywhere and I continues shortly after letting go of my movement keys.
That is what input delay is in essance, for me it starts off as negligable...note the words "Starts off"......2 or 3 seconds into something...WOOOMMMPPPHHH...BREAKS...GONE!!....CAN 'T....STOPPPP....JUUUUMMMPPP!!!
Well I hope you get the idea, and don't try to do anything else.

Well that about sums it all up really, I'm sure i17 is really great, but considering I was playing fine the past 4 and a half years...apart from one hicup on a few alts with the /sync problem...that only effected 1 or 5 alts,fine for someone with 2 accounts, 1 in the EU and 1 in the NA and over 100 alts at that time to having probably over 200 now, 5% loss of access to characters, heck even 50% loss of characters, at that point would of been flippin annoying and I would have been, it would not have stopped me playing the issue.

This on the otherhand effects both my accounts AND all of my characters, it's not server or character specific...it's TOTAL.

Happy Anniversary, my ex wifes more fun than this