NCsoft Brighton more trouble?
By
3dent,
Posted on: 2009-02-11 11:33 in CoH and CoV General Discussions
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OK rant over. 
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Funny how history repeats itself. Tabula everyone disliked, it was bad, lousy, [censored], but hardly anyone made it beyond lvl 10 before trying. Kinda like the hype of AoC lvl1-20, but the oposite. (where AoC was plain [censored] beyond lvl20).
Maybe i point out that all the 'failures' were US made product, Auto Assault, Dungeon runners, Tabula and that gundan style game. True, they had a winner on GW, but that glory died months ago, the big winners remain Asian products (LA/LA2).
Aion may been based on LA, but why wouldnt you make a game that rely on a insane succes of the past years (afaik only that spacesim can beat LA on oldest, yet still succesfull game).
But, as i play it, the game is great. It has a mixture of great features and a huge mix of aspects of other games. Added, you think NCsoft would even care about how Europe/US think about Aion, if nearly 80% of their income is generated in Asia? (wich assumable will go beyond 90% this quarter)
GW people already forgot GW2, specialy after the announced delay to maybe even 2011 (it aint on the list of 2009 anymore), those who are waiting for Aion got dissapointed, also delayed to far 2009, perhaps even 2010.
CoX remains a 'self sufficient' game, they can keep it up though with a few cuts here and there, but doesnt make the rest of the world stop making games.
But no news about the DC/lag, no news about our new GM (may take a bit), no news for anything towards us. Empty (or low) servers never do good on new players, put a player in Freedom or put one in Defiant, where you think he would stay? (or even consider to continue playing?)
50)Sinergy X/(50)Mika.
(50)MaceX/(50)Encore
Sign the petition, dont let CoH go down! SIGN!
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Mother, they CANT come outright and spell out directly what's going ion until the redudancy process is complete. If they do they are opening themselves up for an almighty employment claim. Not least because the process is legislative.
Even letting Avateas take over is an almighty risk because if you make someone redundant, you are not allowed to fil that post for 3 months.
I'm very well versed in UK HR law but not in USA or international so maybe there is a loophole there somewhere.
But I think GR and others may well have a possible constructive dismissal claim simpl;y n the basis that someone is taking over their roles. As I say, I'm not 100% sure because of the UK / USA thing. But NC sure as heck wont want to predudice themselves any further.
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Not really... They're moving the jobs to the USA. As far as we know, GR and others were offered equivalent positions in the USA, or voluntary redundancy, so NC's backs are pretty much covered really. There's no claim there.
The "not allowed to replace for 3 months" thing doesn't apply either, as there IS no position in the UK anymore. That there is in the US is not relevant to British legislation.
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Added to the fact I doubt GR's whole job was modding the forums. I'm sure I read somewhere he has another role there and this was his side role.
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As for the complete disregard of there EU player base ( I don't just mean us)... well the thing is we have been ignored for a long time now...for instance we have been playing on out dated servers for so long now, these servers can't break 200 users without threatening to have a ruddy seizure.
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What makes you think that the servers are out dated? as far as we know there the same speck as those used in the US and for a time were better speck than the US ones.
Unless your doing something really intensive servers don't tend to go out dated very quickly and have a much longer life span than a home PC.
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What makes you think that the servers are out dated? as far as we know there the same speck as those used in the US and for a time were better speck than the US ones.
Unless your doing something really intensive servers don't tend to go out dated very quickly and have a much longer life span than a home PC.
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Yet still, Freedom going 1000 concurrent quite often, while if we hit 500+ (afaik during double exp) its rubber-band galore. Server, network, whatever.. its not working, thats the problem.
(yes, germany has node problems atm - but the rubberbanding on large numbers have been an issue that go way before any node issues).
50)Sinergy X/(50)Mika.
(50)MaceX/(50)Encore
Sign the petition, dont let CoH go down! SIGN!
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(yes, germany has node problems atm - but the rubberbanding on large numbers have been an issue that go way before any node issues).
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Unfortunately, this is something which can NOT be denied. The EU servers have ALWAYS struggled once you get up to 400+ users concurrently, and that's absolutely TERRIBLE for an MMO. It should be able to handle 1000's at once... It's either the network links in that datacenter, the servers themselves, or a serious flaw in the game's net code. Either way, it's not good and it really is time they sorted it out.
@FloatingFatMan
Do not go gentle into that good night.
Rage, rage against the dying of the light.
There has never been a time without european node issues.
EU net infrastucture has been screwed as long as CoX has existed, but since no government or corparation has done anything to fix it, it just gets worse and worse as traffic increases.
And people have been made redundant. that doesn't mean they stop work instantly. The GMs and support staff are still there until they have worked out their notice, and then the support will be moved to the US.
fact is, there is nothing (bar moving the servers) that they could do about the poor internet connection before teh reduncances, and nothing has changed now.
We jsut have to hope we are transfered to US servers, as this is the only thing that will solve the problem (even then people in central europe will have problems, as they have to come through all the mess anyway).
I really should do something about this signature.
The nice and shiny servers, in their pristine glory, seems to malfunction. Last week has been horrible.
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The servers are fine. I was around a few years ago when they tried replacing the servers, and guess what? No change.
I really should do something about this signature.
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The servers are fine. I was around a few years ago when they tried replacing the servers, and guess what? No change.
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Talking about last week actually. ;-)
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And nothing changed with the servers last week either. They are the same servers we had two weeks ago.
I really should do something about this signature.
Its a great game, run by a [censored] company, we might as well just get over it now.
All you ever going to get out of this lot is all's well (in the bigger picture) and we have big things to come soon.
Which they will no doubt be mumbling to themselves right up to the day it all goes pop.
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And nothing changed with the servers last week either. They are the same servers we had two weeks ago.
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Yeah, apart from the fact we have not been able to do a single SF without numerous Mapservers, rubberbanding, lag and freezes these last few days. Team wide. Not on an individual scale. From UK, from the mainland, Heroes and Villains alike. The IP does not matter. How close to the servers do we need to get? A German player beside the server house?
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Yeah, apart from the fact we have not been able to do a single SF without numerous Mapservers, rubberbanding, lag and freezes these last few days. Team wide. Not on an individual scale. From UK, from the mainland, Heroes and Villains alike. The IP does not matter. How close to the servers do we need to get? A German player beside the server house?
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It's darn annoying the playability in the past few days/weeks has been a joke at times, but that doesn't make it the servers.
The closer the problem is to the servers the more people will be affected.
The further from the servers (and end-user) the problem is the harder it will be to identify and rectify the problem.
I'm guessing it's problems just far enough outside the server centre that it's got a good chance to affect many players but is far enough that it's outside of the datacentre's tech supports immediate sphere of influence.
Of course, it may be the servers/routers within the datacentre and no-ones correctly diagnosed the darn problem...
By my mohawk shall ye know me!
my toons
Funny: Ee-Ai-Ee-Ai-Oh! #3662 * The foul-mouthed Handyman! #1076 * City of Norms #132944
Serious: To Save A Single World (#83744) * Marketing Opportunity (#83747)
Out of curiosity how many of the people who have had rubberbanding, mapserver disconnects, power lag etc have bugged them it may seem pointless and yes its dam tedious going thru all the pre set questions but it will help identify problems.
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Out of curiosity how many of the people who have had rubberbanding, mapserver disconnects, power lag etc have bugged them it may seem pointless and yes its dam tedious going thru all the pre set questions but it will help identify problems.
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I gave up listening to being told (in the wrong language at times) that it was my drivers/anti virus/router a long time ago.
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Its a great game, run by a [censored] company, we might as well just get over it now.
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Well said, Londoner. It is a real pity only two games i have interest in current MMO Market run by horrible companies. 
For rubberbanding, LCMS's i can say i am getting them more and more each day... even on solo maps. I can't remember if i've got them in public zones but i am surely getting too much for my taste on mission maps. And it is not only me, usually all team get LCMS at the same time.
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Out of curiosity how many of the people who have had rubberbanding, mapserver disconnects, power lag etc have bugged them it may seem pointless and yes its dam tedious going thru all the pre set questions but it will help identify problems.
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It's been really bad for me lately. Even been getting up to 10 seconds lag on CHAT!
I've given up petitioning over it too.. Fed up with being told that it's my ISP/router/computer/choice of religion that's causing it.
It's that datacentre, pure and simple. It's caused nothing BUT problems since the EU version was launched, and the problems WILL continue until the EU servers are relocated.
EDIT to add: The continuing forum problems don't really help either!
All of this stuff, plus what's gone on in Brighton lately... I think I can sum it all up in one short sentence.
"Confidence is low."
@FloatingFatMan
Do not go gentle into that good night.
Rage, rage against the dying of the light.
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Out of curiosity how many of the people who have had rubberbanding, mapserver disconnects, power lag etc have bugged them it may seem pointless and yes its dam tedious going thru all the pre set questions but it will help identify problems.
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I have in the past - but not recently. Though I'll happily bug other things.
There's a couple of problems:
1 - we're used to (either personally or anecdotally) being fobbed off on these issues
2 - you only spot that everyone on a team is having a synchronised stop-start animation experience when you're on a team and doing something. Unless everyone does it you're a little busy to take 5min out to /bug.
In the past I installed and ran the pingplotter trial, as per supports advice. IIRC this is time limited trial and it was 10 or 11 months ago I used it - so I'm guessing it'd want me to buy it to run it again. Sorry, but I'm not really keen on buying 3rd party diagnostics tools to try convincing NC that there is a problem that isn't on my router/ISP.
It could really do with a diagnostic panic button in the client - hit this button (or slash command) and it'll log network and client performance data for 5 min, and gives an option at the end to send the data to NC tech support. Then we could hit that button (or fire that command) when we hit these periods of 'lag' and it wouldn't interfere with the battle we're in the middle of.
i.e. make gathering data and reporting lag easy to do at the time it's happening. Rather than the current system of:
* bug/petition
* get an email back some time later
* enter into email correspondance and run a few pings/trace routes/etc
* download pingplotter
* log pingplotter data and hope that the lag hits you whilst doing this
By my mohawk shall ye know me!
my toons
Funny: Ee-Ai-Ee-Ai-Oh! #3662 * The foul-mouthed Handyman! #1076 * City of Norms #132944
Serious: To Save A Single World (#83744) * Marketing Opportunity (#83747)
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Out of curiosity how many of the people who have had rubberbanding, mapserver disconnects, power lag etc have bugged them it may seem pointless and yes its dam tedious going thru all the pre set questions but it will help identify problems.
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Been there, done that got the T-shirt that says "I visited City of Heroes and all I got was this lousy ISP blame"
Zhaan, Chakyra, Fiorina 161, Aeryn, Polly Nation, Dee Pression, Shazanne, Night Jester and too many more to mention.
Network Hell 47640
Valley of the Harpies 74519
Green and Pleasant Land 75966
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it's something that's been going on for such a long time surely someone would have considered moving the damn servers to a less crappily routed location?
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I'm sure they are considering it, but have you considered what is actually involved in such a move?
1) You load the servers onto the back of a van and drive them to the new location. The servers are closed completly for about a week, by which time all your customers have left.
2) You buy new servers at the new location and copy the data across. the only problem is NCSoft can't afford to buy new paperclips at the moment, and the banks sure aint lending.
And how do you decide where to move them to? Most of the Internet in Europe is on the brink of collapse due to a lack of investment.
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No money for new servers...? Then I would pick the two emtiest / dead us servers and merge them with others. Do the same for the french and german servers.. and place Union and Defiant on the two freed up servers by cloning them.
Then invest in client based language settings. So the french, germans and then even the spanish are helped.
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Out of curiosity how many of the people who have had rubberbanding, mapserver disconnects, power lag etc have bugged them it may seem pointless and yes its dam tedious going thru all the pre set questions but it will help identify problems.
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Been there, done that got the T-shirt that says "I visited City of Heroes and all I got was this lousy ISP blame"
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Same.. all I got last time I reported was 'test youre line to see where the prob is.'... But the whole team had problems...?
When are they accepting its a different problem.
Physically moving to the US would be my choice...
- The Italian Job: The Godfather Returns #1151
Beginner - Encounter a renewed age for the Mook and the Family when Emile Marcone escapes from the Zig!
- Along Came a... Bug!? #528482
Average - A new race of aliens arrives on Earth. And Vanguard has you investigate them!
- The Court of the Blood Countess: The Rise of the Blood Countess #3805
Advanced - Go back in time and witness the birth of a vampire. Follow her to key moments in her life in order to stop her! A story of intrigue, drama and horror! Blood & Violence... not recommend to solo!
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Err... there is 1 French and 1 German server. Nothing to merge them with...
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Both are almost empty if you havent noticed yet. Also the support for either is non excisting atm.
I say start them over in the us... pick some low used us servers for that... There has to be a fresh look at the server layout where we end up all on the same server list and physical in a reliable location.
- The Italian Job: The Godfather Returns #1151
Beginner - Encounter a renewed age for the Mook and the Family when Emile Marcone escapes from the Zig!
- Along Came a... Bug!? #528482
Average - A new race of aliens arrives on Earth. And Vanguard has you investigate them!
- The Court of the Blood Countess: The Rise of the Blood Countess #3805
Advanced - Go back in time and witness the birth of a vampire. Follow her to key moments in her life in order to stop her! A story of intrigue, drama and horror! Blood & Violence... not recommend to solo!
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Err... there is 1 French and 1 German server. Nothing to merge them with...
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Could make a Freman server!
Or Gernch...
Don't think devs have put I14 on Test to avoid uncomfortable questions from EU players tbh, the way I'd manage it if I were a dev would be "if it's an NC West corporate decision, let them deal with that". Devs are in enough trouble in US Forums due to merit system and market's lack of supply, check the "Market" section in US forums if you have time and you'll see they're under constant fire, that's the reason I think they've put I14 on test, trying to get a break and hope people will forget about it.
Regarding promises for shinies in the future, at this point not even devs themselves think we buy it when they come with that, for me it translates as "shut up man" every time they throw it to us.