Top Issues 2.14.07


Aggelakis

 

Posted

Is there any possibility of removing the trenchcoats from the thug 'upgrade equipment' power? kinda hard to run without the power encoded trenchcoats on 2 of my thugs......


 

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* Framerate drop when exiting a mission

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Whenever I've had this bug I've been able to remove it by using a kheldian shapeshift and then returning to normal form. Going into first person mode is another workaround.


 

Posted

Some info that might be useful for fixing the missing Frostfire ice:
The top-right most elevator on the last floor that has elevators makes it so when you walk to Frostfire's floor, my camera gets put a foot underground until I move.. but while it is underground I'm able to see the geometry of whole floor I'm on..but not just the rooms, the missing ice/fire is visible as well.
Unfortunatly I dont have a screenie cause FRAPS hates me..


 

Posted

Those top issues you listed are important, but I wanted to ask this will Pet A.I. issues ever get touched on at all in 2007? 2008? Honestly will it take me going back to school for video game programing just so I can get a job working at Cryptic Studios for free just so I can fix the Pet A.I. myself? I can promise you this, if Pet A.I. ever gets fixed you will see healthier numbers of people playing different powersets instead of the constant FoTM builds.


Bump and Grind Bane/SoA
Kenja No Ishi Earth/Empathy Controller
Legendary Sannin Ninja/Pain Mastermind
Entoxicated Ninja/PSN Mastermind
Ninja Ryukenden Kat/WP Scrapper
Hellish Thoughts Fire/PSI Dominator

Thank You Devs for Merits!!!!

 

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I can promise you this, if Pet A.I. ever gets fixed you will see healthier numbers of people playing different powersets instead of the constant FoTM builds.

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I doubt that. I really doubt that.


Be well, people of CoH.

 

Posted

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Thanks for the update, but would the cape crash cause non cape wearers to crash?

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Absolutely. I believe I verified a recipe that would cause *my teammates* to crash, which involved my costume plus one of my toggle armors.

I was somewhat reluctant to post the exact recipe on the forums because (a) it could lead to griefing and (b) there were clearly more recipes than just the one I identified. (Also, I only really figured out the last piece of that particular puzzle this past weekend.) If you look through my posts you can see me digging for this info among people who crashed.

That specific bug appears to have been fixed in the latest patch (thanks, Cryptic!) but there may be other combinations of costume and powerset that cause these problems.

Please don't write off the capes/trenchcoat problem by saying "I have a cape/trenchcoat and I never crash". You may not have the pair power that causes the problem, or you may actually be causing those near you to crash without realizing it.

- Protea


And for a while things were cold,
They were scared down in their holes
The forest that once was green
Was colored black by those killing machines

 

Posted

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It's been a while since I posted a top issues list, and for that I am very sorry.

We've been working on a few of the bigger bugs that have been hindering your overall gameplays and I just wanted to chime in and let you know that we are looking into the following with a high priority:

* Framerate drop when exiting a mission
* Missing (invisible) objects on mission maps.
* Client crash due to capes.

The last thing on the list (the cape crash) is causing us some major headaches and long nights, so it might not get fixed fully in the next build for Training Room, but hopefully it will be improved. For the meantime, if you find yourself on a team that is crashing a lot, you may want to have everyone switch to non-caped costumes for the duration. This includes trenchcoats unfortunately. Not the best solution I know, but we are working hard to get this completely fixed. Watch the boards and patch notes for when it's safe to put your capes back on.

In addition, we've made a bunch of fixes to power FXs for various powers to improve framerates. I don't have a list in front of me, but if I get one today, I will post it into this thread.

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Oh and fix the lag in cov, coh and grandville, oh and dont forget RV and PI.


My Lego Models http://www.flickr.com/photos/30369639@N07/ lemur lad: God you can't be that stupid... I'm on at the same time as you for once, and not 20 minutes into it you give me something worth petitioning?
Lady-Dee: Hey my fat keeps me warm in the winter and shady in the summer.

 

Posted

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Wait, wait, let me get clear on this-so what you're saying is, even if I'm playing solo on a non-caped toon, that when I 'see' a toon with a cape on my screen, I'm potentially at risk for a client crash (as my comp tries to cope with the goofy geometry stuff)?

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Exactly.

- Protea


And for a while things were cold,
They were scared down in their holes
The forest that once was green
Was colored black by those killing machines

 

Posted

I caused a friend of my to Disco the other day (pre-2/13) due to my trenchcoat. I got a realllllllllllly long lctms, but eventually came back. Switched out of the trench and was fine for the rest of the night.


But still I fear and still I dare not laugh at the madman!

One man's "meh" is another man's "zomg". - Leatherneck

Procrastination meter coming soon.

 

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Posi, any idea/workings on the bug of becoming disconnected from yourself?

As in:

You enter the mish. You move forward like normal. However, your teammates observe that you are still at the gate. Even though you are right next to an enemy, when you attack you get the message "out of range". Only way to fix is exit re-enter the mish, or get a teleport.

I have not suffered this as of yet, but i know of a few people who have on Victory.

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I actually saw that for the first time last night. GF was next to me on her screen, but still at the door on mine. When I tp'd her, she showed up on my screen.

Wierd. This was on Protector btw

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Had it happen on Virtue and Victory. Had it happen in almost every possible way you can zone. Had it happen on computers with 3 different nvidia cards and 1 ati card.

Still am not sure if anybody who's having the problem is using a non-linksys router, though.

It's bad enough that I had to respec my 42 scrapper so I could have recall friend to move my wife's character around/re-sync her when it happens to her (she already had recall friend on her defender, thankfully).

Burned a respec... to work around this bug.

Please. Add this to the priorities.

~Wyrm


My postings to this forum are not to be used as data in any research study without my express written consent.

 

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Thanks for the update, but would the cape crash cause non cape wearers to crash? I stopped wearing one and was crashing quite a bit.


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Most likely, the cape crash is caused by the client program trying to render the capes and getting hung up on the geometry between the cape and the character. From what I've seen, it shouldn't matter if you're the cape wearer or someone else is. The client (I believe) doesn't see any difference between your toon and other people's toons, other than the fact that your camera angle is always relative to your own character. So a cape crash can be caused by you wearing a cape, or any other on-screen character wearing one.

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Wait, wait, let me get clear on this-so what you're saying is, even if I'm playing solo on a non-caped toon, that when I 'see' a toon with a cape on my screen, I'm potentially at risk for a client crash (as my comp tries to cope with the goofy geometry stuff)?

If that's so, it might explain the sheer randomness of my crashing a bit more...jumping through a zone, there's a caped hero in my LOS, BAM, crash. Moving through a mish, there's a caped/trenched/winged MOB, BAM, crash. Might make the whole thing make a bit more sense, then.

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You've described what appears to be the case. For those of us that never crash, around capes or not, I certainly don't have an explanation of why we don't.

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The crash would be dependant on the type of cape / trench coat, your proximity to them and your graphics settings. If I'm right you may be experiencing this around some of the areas with water (sewers, the dam) as well.

Capes, Trenchcoats, etc. are not what they appear to be as far as a computer is concerned. We all know that the game does not actually draw round objects or flapping capes/clothing - but that they're polygons. Sharp edged flat objects of irregular and regular sizes. In some cases these polygons have polygons all the way down to infintesimal dot sized polygons - and in order to give us the illusion of movement (as with capes and water) they move these polygons back and forth, changing their shape and color to reflect the conditions and the environment. Well - anything with a flowing or flexible polygon shape with sufficient detail to appear to be flowing or fluid, supple, transparent and moving - that needs to have a repeated pattern of polygons - and it needs to be calculated many many times and this process repeated and they which have locations that are updated regularly ... yeah - the math required to do that could easily cause a memory leak or looping. A bad class file that's passing variable that isn't cleaning it up or rounding error or - several things... and you got a mound of head ache to try to locate it in the code. To make matters worse - this in all liklihood is NOT in the code.

The code could be just fine - but how it talks to your graphics card may have changed. (Driver updates - you name it.) And did I mention that the implmentation engines (code called by the code) may be dependant on differing versions of drivers for you hadware?

This isn't an easy problem to solve more than likely it's in part your graphics card, and in part probably the implmentation of it in the code.

We've known for a long time the game really pushes the graphics envelop for people. Not all graphics cards are going to be using the latest drivers. And even the latest drivers are not always going to be the best drivers, nor will everyone have them. On top of that - the people who create the engines for things like environmental variables (capes, water, trees, sky) may have a bug in their code - but the devs can't locate it because it's in a library they can't access.

We always assume that NCSoft and Cryptic write all the code themselves - but some of it is actually industry standard, or top of the line gfx/sfx routines for things like the Trees and other environment variables.

If this is a situation where the code - what they've written - is correct - and the implementation (the graphics engine and routines are made by someone else) are suffiiciently cutting edge ...Then I hate to say it may be a while before this can be resolved because the card makers will need to update their drivers or the engine makers may need to release a patch to Cryptic. Neither of which will be something the devs can do anything about except listen to us complain. None of these issues btw - would have come up in testing. Only way to detect them properly would have been to have the servers under a real load ' real world scenario.

I tend to think this may be the case - as I really can't see anyone looking at bugs this annoying and saying, "Yeah, let's release this pig - I want to get 300 complaints in my email every day I can't do anything about so I can die of an ulcer at an early age and learn to hate my job.".

Let's make sure the devs know about it - but always remember they have their limitations on what they can do just like you and I do in our jobs. Makes their job a lot easier if they know we appreciate the long hours they go through for each of these bugs.


 

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Still am not sure if anybody who's having the problem is using a non-linksys router, though.

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I have been having this issue and I do not have a linksys. I believe I have a D-Link wireless router (I'm having a brainfart right now so I'm not sure and I'm at work so I can't check atm).


 

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Still am not sure if anybody who's having the problem is using a non-linksys router, though.

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I have been having this issue and I do not have a linksys. I believe I have a D-Link wireless router (I'm having a brainfart right now so I'm not sure and I'm at work so I can't check atm).

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I'm using a linksys router and DON'T have crashes... is that what he's looking for?


Be well, people of CoH.

 

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Still am not sure if anybody who's having the problem is using a non-linksys router, though.

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I have been having this issue and I do not have a linksys. I believe I have a D-Link wireless router (I'm having a brainfart right now so I'm not sure and I'm at work so I can't check atm).

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I'm using a linksys router and DON'T have crashes... is that what he's looking for?

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This is not an issue with crashing. It's the issue with getting out of sync with the server so everyone else sees you standing still not doing anything, and you see yourself moving around like nothing's wrong....until you can't open a door, can't zone, or the NPC store is missing.


 

Posted

I rarely, if ever crash, but I can confirm that the cape bug has wiped me out before. At least I assume that's the one crashing me, since it tends to take the whole team with me. The thing is, it's seemingly random what triggers it. One time I took out a team when my caped villain used the holiday rez to revive herself, when that same character had rezzed before with nary an issue.

I imagine that nothing actually changed in the cape code itself, which is what makes the bug so maddening - something changed elsewhere, which is interacting with the cape code in strange ways. Heck, maybe it's a bug that was always there, but up 'til now the graphics engine let it slide, so it was never detected. Computer science is disturbingly like magic that way, sometimes.

Thanks for the update, Positron! The framerate drop is really annoying, but at least you're acknowledging the problem. Hopefully you can get the code shored up soon. I have alts, I can stay out of Grandville for a while longer.


Arc #41077 - The Men of State
Arc #48845 - Operation: Dirty Snowball

 

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Still am not sure if anybody who's having the problem is using a non-linksys router, though.

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I have been having this issue and I do not have a linksys. I believe I have a D-Link wireless router (I'm having a brainfart right now so I'm not sure and I'm at work so I can't check atm).

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I'm using a linksys router and DON'T have crashes... is that what he's looking for?

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This is not an issue with crashing. It's the issue with getting out of sync with the server so everyone else sees you standing still not doing anything, and you see yourself moving around like nothing's wrong....until you can't open a door, can't zone, or the NPC store is missing.

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Ohhh, ok, totally missed that. Thanks, man. No, I've never experienced that either.


Be well, people of CoH.

 

Posted

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Posi, any idea/workings on the bug of becoming disconnected from yourself?

As in:

You enter the mish. You move forward like normal. However, your teammates observe that you are still at the gate. Even though you are right next to an enemy, when you attack you get the message "out of range". Only way to fix is exit re-enter the mish, or get a teleport.

I have not suffered this as of yet, but i know of a few people who have on Victory.

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My finacee ran into this issue two days ago on Pinnacle. It was a devil to figure out! It looked like the mapserver and the client were out of sync, so I guessed that tp would re-align the two. It worked, but I have no idea if my guess as to the underlying condition was anywhere close or not.


 

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I can promise you this, if Pet A.I. ever gets fixed you will see healthier numbers of people playing different powersets instead of the constant FoTM builds.

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I doubt that. I really doubt that.

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Agreed. You so beat me to that reply, Bill.


 

Posted

That was a great post November, especially:

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I tend to think this may be the case - as I really can't see anyone looking at bugs this annoying and saying, "Yeah, let's release this pig - I want to get 300 complaints in my email every day I can't do anything about so I can die of an ulcer at an early age and learn to hate my job.".

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But tell me - do you have to die young to learn to hate your job? :-)


 

Posted

So how soon until someone starts up the posts of 'Please run without your trenchcoats/wings/capes for the time being, to help reduce random crashes of everyone, TYVM!'?

Seems like it'd be a worthy goal, try it out for a bit, see if it helps. Anyone want to sound the alarm?


Basically too many 50's to count, but I'm generally a brute/scrapper/tank kind of guy.

 

Posted

Your focus on these issues is much appreciated Posi! Seriously


 

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So how soon until someone starts up the posts of 'Please run without your trenchcoats/wings/capes for the time being, to help reduce random crashes of everyone, TYVM!'?

Seems like it'd be a worthy goal, try it out for a bit, see if it helps. Anyone want to sound the alarm?

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You don't go to the troubleshooting forum much do ya? ....


 

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Still am not sure if anybody who's having the problem is using a non-linksys router, though.

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I have been having this issue and I do not have a linksys. I believe I have a D-Link wireless router (I'm having a brainfart right now so I'm not sure and I'm at work so I can't check atm).

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I'm using a linksys router and DON'T have crashes... is that what he's looking for?

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Random, but frequent, "out of sync" issues while using a Linksys router for me.


I've already forgotten about most of you