refund = doom


Agent White

 

Posted

Just got my emails from ncsoft.


So rather than letting me play the game they would prefer to give us our money back.


 

Posted

Quote:
Originally Posted by graystar_blaster View Post
Just got my emails from ncsoft.


So rather than letting me play the game they would prefer to give us our money back.
Have you tried logging in? You should still be able to play... until the servers are shut down.

After that, there is still a glimmer of hope that someone else will make a bid, and NCSoft will sell... or one of the other Save COH plans might pull thru.

All the refund really does is solidify NCSoft no longer publishing the game.


 

Posted

Basically this is something NCSoft would pretty much have to do. Regardless of whether the game was saved or not.

If CoH is licensed off or spun off or whatever, they'd still have to refund us.

Bank the money for now and, if/when it comes time that CoH rises under another banner, give them the money.

Remember, even if CoH was declared "saved" today, we'd probably be looking at some downtime in December anyhow. There's a LOT of systems in CoH that are tied to the NCSoft billing system. It's going to take some time and a bunch of programmers to decouple that.

Don't give up the ship yet. It's not sinking. It's simply releasing ballast.



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

Quote:
Originally Posted by graystar_blaster View Post
Just got my emails from ncsoft.


So rather than letting me play the game they would prefer to give us our money back.
For some reason I'm -not- getting these emails from NCsoft...




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

Quote:
Originally Posted by graystar_blaster View Post
Just got my emails from ncsoft.


So rather than letting me play the game they would prefer to give us our money back.
As others have said, getting a refund for a service that we know the publisher no longer intends to supply is substantially less doom-y than much of what we've heard in the last 3 weeks.

NCSoft was never, ever, going to say, "Y'know what? Never mind. We'll keep supporting CoX and taking your money." It was not. Going. To. Happen.

So they were always going to have to deal with severing the customer-business ties. This is just part of that.

I will only give up when Brian Clayton comes on these forums and says, "There is no way we will be able to negotiate the release of the 'City of' franchise IP from NCSoft. In the end, no arrangement could be reached that satisfied both sides. I'm very sorry, but we're out of options and November 30 really is the end. Oh, and NCSoft has a team of ninjas that they will send out to assassinate anyone who starts a private server with cribbed-together code after the game is gone. Oh, and the UN has ruled that the only allowable superhero MMOs from now until 2020 are CO and DCUO. Oh, and if you want your dog back, put $300 in a paper bag and leave it behind the third bench in the park a block from your house."

Getting money back for a service I knew NCSoft had no intention of providing, because they had made the business decision not to continue the game?

Not. Doom.


My postings to this forum are not to be used as data in any research study without my express written consent.

 

Posted

Quote:
Originally Posted by Snow Globe View Post
For some reason I'm -not- getting these emails from NCsoft...
Same


Leader of The LEGION/Fallen LEGION on the Liberty server!
SSBB FC: 2062-8881-3944
MKW FC: 4167-4891-5991

 

Posted

Quote:
Originally Posted by Energizing_Ion View Post
Quote:
Originally Posted by Snow Globe View Post
For some reason I'm -not- getting these emails from NCsoft...
Same
Same


Quote:
Originally Posted by PleaseRecycle View Post
it has gone from unconscionable to downright appalling that we have no way of measuring our characters' wetness.
Quote:
Originally Posted by Brillig View Post
It's hard to beat the entertainment value of Whackjob Wednesdays.

 

Posted

Quote:
Originally Posted by Snow Globe View Post
For some reason I'm -not- getting these emails from NCsoft...
Quote:
Originally Posted by Siolfir View Post
Same
Quote:
Originally Posted by Energizing_Ion View Post
Same
Ditto...


Main Hero: Chad Gulzow-Man (Victory) 50, 1396 Badges
Main Villain: Evil Gulzow-Man (Victory) 50, 1193 Badges
Mission Architect arcs: Doctor Brainstorm's An Experiment Gone Awry, Arc ID 2093

-----
Quote:
Originally Posted by Nethergoat View Post
it's NEVER too late to pad your /ignore list!

 

Posted

Quote:
Originally Posted by Siolfir View Post
Quote:
Originally Posted by Energizing_Ion
Quote:
Originally Posted by Snow Globe
For some reason I'm -not- getting these emails from NCsoft...
Same
Same
Quote:
Originally Posted by Chad Gulzow-Man View Post
Ditto...
Same as well


 

Posted

DOOOOOOOOOOOOOOOOOOOOM


 

Posted

Quote:
Originally Posted by Snow Globe View Post
For some reason I'm -not- getting these emails from NCsoft...
Only e-mails I ever get from them in the last few years were the "someone signed onto your account, if not you write" ones. General announcements and such, don't remember when I stopped getting them.


Father Xmas - Level 50 Ice/Ice Tanker - Victory
$725 and $1350 parts lists --- My guide to computer components

Tempus unum hominem manet

 

Posted

Dear OP,

NCSoft does NOT want your money anymore. That's why they're shutting down the game. They made that decision clear on Aug 31, 2012.


Please buff Ice Control.

 

Posted

I think you're not being counterproductive enough. Surely there's even more you can do to depress fellow players and alienate NCSoft executives during negotiations! You can by yourself destroy the game, you're already well on your way!


If we are to die, let us die like men. -- Patrick Cleburne
----------------------------------------------------------

The rule is that they must be loved. --Jayne Fynes-Clinton, Death of an Abandoned Dog

 

Posted

Quote:
Originally Posted by graystar_blaster View Post
So rather than letting me play the game they would prefer to give us our money back.
I think this ranks a 'lolwut'.
No clue what you mean here. The refunds don't mean doom at all.


Paragon City Search And Rescue
The Mentor Project

 

Posted

I thought it was kinda bad when they closed the studio, fired all the devs, and publically announced that the game had 3 months to live, but now that I'm getting a refund I'm REALLY worried!


 

Posted

Quote:
Originally Posted by Snow Globe View Post
For some reason I'm -not- getting these emails from NCsoft...
I haven't gotten an email either. And I usually get each email in triplicate.

Well, I got their spam about Blade & Soul, which I have no interest in (didn't they learn with Aion that Korean grindfests don't do so well over here?) but I haven't gotten anything about City, refunds, or anything like that.


Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

Quote:
Originally Posted by Ironblade View Post
I think this ranks a 'lolwut'.
No clue what you mean here. The refunds don't mean doom at all.
It's g_b.

If this world was the world of Thomas the Tank Engine he would be a bus.


Dr. Todt's theme.
i make stuff...

 

Posted

Quote:
Originally Posted by B_L_Angel View Post
Same as well
I'm same and so's my wife!


_________
@Inquisitor

 

Posted

Quote:
Originally Posted by EarthWyrm View Post
Oh, and the UN has ruled that the only allowable superhero MMOs from now until 2020 are CO and DCUO.
The more I hear about the upcoming Marvel one, the better this idea sounds.


An MMO closure is definitely not a joke, and I have no intention of making light of it. And it can be a tough and emotional thing for players to go through, speaking from personal experience. And I know that it's often much harder on the developers than on the publisher. However, I also know that it doesn't necessarily turn you into a sad, depressed sack of tears for the rest of your life. People can move past it, and heal.

 

Posted

Quote:
Originally Posted by Kobold_Commander View Post
The more I hear about the upcoming Marvel one, the better this idea sounds.
The upcoming Marvel game isn't really an MMO; it's more like a multiplayer Diablo with licensed superhero characters instead of generic classes. I dunno about you but if I'm playing Wolverine, I don't like the idea that I can run into 30 other Wolverines in the world (granted there are "customization options" (as in a few different alternate full-body costumes), but they're still all Wolverine). If the gameplay didn't already turn me off (not a huge top-down dungeon crawler fan), that would turn me off.


Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
Quote:
Originally Posted by Dispari View Post
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.

 

Posted

Quote:
Originally Posted by Aggelakis View Post
Well, I got their spam about Blade & Soul, which I have no interest in (didn't they learn with Aion that Korean grindfests don't do so well over here?) but I haven't gotten anything about City, refunds, or anything like that.
I didn't get the one about Blade & Soul either.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

Hello xxxxxx,

I apologize for the delay in our response; we have an unusually high ticket volume which we are working through as quickly as possible.

Your ticket has been escalated to me as a supervisor for NCsoft Account Support. Thank you for taking the time to contact us regarding the recent announcement that City of Heroes will soon be discontinued. For fans of the game, including myself, this of course was not news that was well received.

Regarding your request for compensation, what I would like for you to do is keep this reply as a record of our conversation. Typically, when a game has run its full course and the decision has been made to end services and support for the game, a compensation package is rolled out to all those players who qualify or have remaining paid game time, point, or currency balances left on their game account. In the past, these packages have been very generous and have sometimes included complementary copies of other NCsoft games, depending on how much time or currency was left on the account in question.

Since the compensation package for City of Heroes has not yet been finalized, and I do not yet have authorization of offer compensation for the closure of City of Heroes, I would very much like for you to wait to see what the official offer will include. If what is offered is not up to your satisfaction, please reply to this message and we can address your request at that time.

Of course, if you have any questions in the mean time, please let me know and I'll be happy to address your questions to the best of my ability.

Thanks,


 

Posted

Quote:
Originally Posted by graystar_blaster View Post
Hello xxxxxx,

I apologize for the delay in our response; we have an unusually high ticket volume which we are working through as quickly as possible.

Your ticket has been escalated to me as a supervisor for NCsoft Account Support. Thank you for taking the time to contact us regarding the recent announcement that City of Heroes will soon be discontinued. For fans of the game, including myself, this of course was not news that was well received.

Regarding your request for compensation, what I would like for you to do is keep this reply as a record of our conversation. Typically, when a game has run its full course and the decision has been made to end services and support for the game, a compensation package is rolled out to all those players who qualify or have remaining paid game time, point, or currency balances left on their game account. In the past, these packages have been very generous and have sometimes included complementary copies of other NCsoft games, depending on how much time or currency was left on the account in question.

Since the compensation package for City of Heroes has not yet been finalized, and I do not yet have authorization of offer compensation for the closure of City of Heroes, I would very much like for you to wait to see what the official offer will include. If what is offered is not up to your satisfaction, please reply to this message and we can address your request at that time.

Of course, if you have any questions in the mean time, please let me know and I'll be happy to address your questions to the best of my ability.

Thanks,
Er, that message doesn't promise you a refund at all. "The compensation package for City of Heroes has not yet been finalized" is a pretty clear statement. And this is a reply to a ticket you submitted, not a general mailing.


_________
@Inquisitor

 

Posted

Oh, so this whole thing is just another graystar_blaster troll thread.

Cool story, bro.


Main Hero: Chad Gulzow-Man (Victory) 50, 1396 Badges
Main Villain: Evil Gulzow-Man (Victory) 50, 1193 Badges
Mission Architect arcs: Doctor Brainstorm's An Experiment Gone Awry, Arc ID 2093

-----
Quote:
Originally Posted by Nethergoat View Post
it's NEVER too late to pad your /ignore list!

 

Posted

Quote:
Originally Posted by Hopeling View Post
I thought it was kinda bad when they closed the studio, fired all the devs, and publically announced that the game had 3 months to live, but now that I'm getting a refund I'm REALLY worried!
I don't see why. The refunds are nothing to worry about. They're completely irrelevant to the demise or survival of the game.


Paragon City Search And Rescue
The Mentor Project