Street Justice and general points refunds.

This thread has gone a long way in convincing me that something as comprehensive as a full power set shouldn't be a store product. At least not until PS gets its act together a little more.

One thing is certain. The person in charge of marketing needs a StJ kick right in the head.

Also, whatever was done prior to Freedom isn't really applicable here. This is a new model with different expectations and different responsibilities. Everyone's going to have to accept that. Apologetics won't fly.

When someone--anyone--wants to sell a product, they need to provide information about that product. They need to pimp that product. That's absolutely fundamental. It applies to PS as much as it does to anyone else.

No, these forums aren't sufficient. No, the beta server isn't sufficient. The appropriate places for this information are the website's frontpage and the store itself. And the information should be available, in full, at or before the product's release. It shouldn't arrive in dribbles over a series of days afterward. That's just dumb.

I really hope PS isn't thinking it's going to handle this store the same way it's handled certain game features over the years. This isn't something that can just be blown off or maintained sloppily.

I've been sold on the new set (though I won't be putting any extra money toward it, I'll wait for points to accrue). But, in order for me to get sold on it, I had to 1. come to these forums, 2. dig for discussion about the set, and 3. watch player-made videos on youtube I found in those discussions. And all this was before there was even an ad on the site itself, even though the set was available in the store.

That's just... beyond amateur.

If PS wants me to start spending money above and beyond my monthly sub and point allotment, it's going to have to generate some trust and good will. And it can do that by actually treating me like a customer. I don't need hard numbers, but I would at least like something, some modicum of effort to tell me what I'd be paying for. I'm not going to keep digging for it myself. That's not my job.

So.

You bought something without knowing the full details about it.

You didn't research it in any way.

Like reading the posts in the forums the last few weeks discussing it.

The same posts that had links to videos on YouTube.

Or if you are a VIP you didn't bother to read anything about it that is on the Beta forums. Those forums are open to any VIP to read since it was a VIP Beta.

You and a few others didn't know you could type the name of the powers in the chat box and see the information already in the game. It's information that has been stated several times in the forum since we got the ability to drag and drop powers, enhancements, etc into the Chat box. Not really what I'd call obscure, but we'll leave that one alone.

You didn't bother looking at any other sources for information that you most likely already knew were available like Paragon Wiki.

And instead of doing any research, or waiting for more information to be released, or asking on the forums for information about it you just went ahead and purchased it as soon as it was released without knowing what you wanted to know about it?

I don't agree that IMustHaveItNaoEvenThoughIKnowNothingAboutIt attitudes should get any special treatment.



You also falsely claimed that it was changed between when it was on Beta and when it was released.

If you hadn't been looking at information available on the forums where did you get that bit of misinformation from? It certainly wasn't in the store.

I deal with High School students all day. Even they can see the fail in your logic.

The numbers for any powerset are available in the game at any time by just typing in the name of each power in [brackets]. Putting the AT in front [like.this] lets you look at it on different ATs. This is why we know the presumptive numbers on powersets that haven't even been officially announced yet. :P

I just want people to consider one similar thing (except... we get to keep this powerset):

Have you ever gone and paid to be in a laser tag at a big game/sporting type placething?
You give them the money...
They go over the rules, give you the equipment, you get together with your team... And you run (or not run, depending on their rules) out there and shoot your guns at people and designated targets for a brief amount of time.
And then it is over.
And, quite often (at these types of places)... it was lame, lol.
You don't get your money back.
Should they have provided me with a full detailed video of how all of this would play out before I went and did it?
If I was really that upset about having spent the ten bucks for it... maybe I shouldn't have agreed to spend it then, eh?

Here's the thing... You get to keep this powerset... who knows, maybe one day you'll find a use for it. Or maybe they'll spruce it up and you'll end up liking it. Or maybe they'll nerf it to the point that nobody else plays it and you take up the challenge to solo your way to level 50+++ as a testament to your awesomeness...

Regardless... you threw the money at it. Relax.
If you are convinced you made the wrong decision within one day of buying it... Contact customer service and see if they might help you out.

Wasn't Woz on Dancing with the Stars? Dance, Woz, dance.

I'm not going to read through all 12 pages of this, so I don't know who else has refuted this point, but it bears saying again.

Quote:

Originally Posted by Shubbie The set was changed from the time it came off beta but before live, and did not go back on test. This feels rather bait and switch, even though it wasnt nerfed live.

This is not true.

Regardless of the misinformation you hear in the other thread. Somebody remembered wrong. When it was in beta I copied the numbers to my own edited Mids database, and looking at it on live now, it is identical.