Premium Players get less than expected!


Ad Astra

 

Posted

I'd be some what molified if I got another Paragon Reward Token, for purchasing GR, I'd be on tier 9 already if they'd not of messed up on the whole 'pre-paid time ='s up front reward tokens' that they'd said they'd do.


Brawling Cactus from a distant planet.

 

Posted

Quote:
Originally Posted by Furio View Post
Because being a prerequisite for a thing is not the same as being the thing itself.
This argument is just silly. When I am told I need to pay to access a certain feature on one hand, so I do.. And then on another hand I'm told that everything that I paid for would remain in tact, except for this one thing which was apparently not a part of the transaction I made almost exclusively to purchase it, I start to get confused and shake my fist at my monitor a little.


 

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Originally Posted by Snow Globe View Post
5) Given that they can't prove their claim, they are lying.
-Reported

6) You don't have to prove that, at the point of purchase, Incarnates were mentioned. The person making the claim has to prove that all the other documentation that can be found is false.
No, they don't. If even one of them finds a receipt or page printout from the purchase screen that says a word about Incarnates then it is proven. Regardless of what any other source says.


 

Posted

Actually, the devs apologized in the beta and on the live forums that the Preview for the Incarnate system would not be in Going Rogue and had been postponed due to player feedback. The word Preview is paramount here as it is The word taste in the Pax slides. Both mean sneak peak and only that.


 

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Originally Posted by Gangrel_EU View Post
from Paragon Wiki...

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Closed Beta testing on the Training Room for Issue 18/Going Rogue started on April 2, 2010.

Loyalist Program Closed Beta testing on the Training Room for Issue 18/Going Rogue started on July 26, 2010.

Going Rogue pre-purchase Closed Beta access for Issue 18/Going Rogue was opened on August 10, 2010.

Issue 18 was released to the Live Servers on August 16, 2010.

Going Rogue was released to the Live Servers on August 16, 2010, for pre-purchasers, and officially launched August 17, 2010.
So if you pre-bought previous to April 2nd, you would have been acting on incomplete information.. and maybe even feature sets that would have been cut for any reason.

Note: If you pre bought Going Rogue *BEFORE* the PAX annoucement (end of March) then more fool you to be honest, because there was *no* official announcement either here or there that i can find that stated that Incarnates were going to be included with Going Rogue....
The Alpha Slot wasn't in Issue 18 Beta until late May-Early June, and was stripped out mid-July.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

Quote:
Originally Posted by TwoHeadedBoy View Post
For my part, I was told I couldn't use the Incarnate System without first buying GR. Why should access to the Alpha Slot which I paid for (Please don't try to tell me I didn't pay for it. I was told I needed x amount of money to access y thing, and so I complied.) be unavailable to me under a model where past purchases remain valid without a monthly subscription fee?
You did not pay for the Incarnate system when you bought Going Rogue. You paid for a prerequisite to that system. You paid to use the Incarnate system itself with your monthly subscription.


'I don't like the look of it at all,' said the King: 'however, it may kiss my hand if it likes.'
'I'd rather not,' the Cat remarked.
'Don't be impertinent,' said the King, 'and don't look at me like that!' He got behind Alice as he spoke.
'A cat may look at a king,' said Alice.

 

Posted

I haven't read the entire thread, nor do I really have an opinion on whether or not the Alpha slot can or should be considered part of Going Rogue (both sides of the argument have made valid points, I think).

However, I can say that I would happily purchase an unlock for the Alpha slot and related, non-trial content (similar to the unlock for First Ward content, for example) from the Paragon Market for my soon-to-be Premium account. Further, I think that allowing Free and returning Premium players to experience this small taste of the Incarnate system for themselves might convince them to take it a step further and purchase VIP subscriptions so that they can experience the rest of the system for themselves as well.

Of course, the Incarnate trials and all other non-Alpha Incarnate content can (and should) remain exclusive to VIP subscriptions.


 

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Quote:
Originally Posted by Aquila_NA View Post
No, they don't.
Why don't they have to prove that, against all documentation, they are owed something?

Why don't they have to prove that they got a notice that they were buying a preview of the Incarnate System before it was announced? The announcement of Going Rogue Pre-Orders dated back to Feb 18th, 2010. Pre-Orders went on sale the first week in March 2010. It wasn't until March 26 to March 28, 2010 with PAX East that the Incarnate System was announced. Logic dictates that any pre-sales before PAX East did not include any mention of the Incarnate System.

Even if it DID include mention of the Incarnate System, it would have said it was a preview. So a demo. The limited demo was removed from Issue 18 during beta. It was added to beta in around the beginning of June 2010 and removed in July 2010.

The EULA clearly states the game is subject to change.

So anyone saying that the Incarnate System was included in Going Rogue needs to show proof that:
  • The Incarnate System was a part of the pre-sales before it was officially announced.
  • The Incarnate System was not a feature that was tested and subsequently removed during Issue 18/GR beta.
Until such time as they can offer any proof of the above, they don't have anything to back up their claims. On the flip side, the document trail clearly shows that the Incarnate System was announced a month after pre-sales started which means that the people saying it wasn't included have shown their proof and are waiting for someone to prove them wrong.

You can't waltz in here and say that someone making an outrageous claim shouldn't have to back up their claims. Of course they do. I could claim that I am the current President of the United States, despite the fact that I'm a white guy from Canada. A lot of people wouldn't take me seriously if I did though. Even the people that did take me seriously would demand proof (and rightfully so).

So where is your proof that the Incarnate System was put into the pre-sales package a month before it was announced at PAX East?




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

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Originally Posted by CactusBrawler View Post
It's Golden Girl, what do you expect?
Wait, you don't really think that I'm able to edit thread titles, do you?


@Golden Girl

City of Heroes comics and artwork

 

Posted

Quote:
Originally Posted by Golden Girl View Post
Wait, you don't really think that I'm able to edit thread titles, do you?
Why not? I can.


'I don't like the look of it at all,' said the King: 'however, it may kiss my hand if it likes.'
'I'd rather not,' the Cat remarked.
'Don't be impertinent,' said the King, 'and don't look at me like that!' He got behind Alice as he spoke.
'A cat may look at a king,' said Alice.

 

Posted

Quote:
Originally Posted by LadyGrimrose View Post
Actually, the devs apologized in the beta and on the live forums that the Preview for the Incarnate system would not be in Going Rogue and had been postponed due to player feedback. The word Preview is paramount here as it is The word taste in the Pax slides. Both mean sneak peak and only that.

So is 'first level'.

You know, the Alpha slot. There are three bullet marks for Going Rogue, when Posi talks about the Incarnate system.


Brawling Cactus from a distant planet.

 

Posted

Quote:
Originally Posted by Supreme_Paragon View Post
However, I can say that I would happily purchase an unlock for the Alpha slot and related, non-trial content (similar to the unlock for First Ward content, for example) from the Paragon Market for my soon-to-be Premium account. Further, I think that allowing Free and returning Premium players to experience this small taste of the Incarnate system for themselves might convince them to take it a step further and purchase VIP subscriptions so that they can experience the rest of the system for themselves as well.

Of course, the Incarnate trials and all other non-Alpha Incarnate content can (and should) remain exclusive to VIP subscriptions.
Where do you draw the line? Besides which it was probably easier just to program all the Incarnate Powers to turn off if premium.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

Quote:
Originally Posted by Golden Girl View Post
Wait, you don't really think that I'm able to edit thread titles, do you?

I wonder how many people shoot venom out of their eyes every time they see your irrelevant nonsense flooding conversations they're interested in.


 

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Quote:
Originally Posted by Snow Globe View Post
Where do you draw the line? Besides which it was probably easier just to program all the Incarnate Powers to turn off if premium.
It may be easier, but in the end they would probably make a lot more money by charging a bit of money per a slot and per a tier of power within those slots and it would almost certainly make a lot more people happy as they would be able to have fun in the end game with their friends even if they are premium.


 

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Quote:
Originally Posted by Aneko View Post
Why not? I can.
You can edit the title within the thread - only mods can edit the actual title as it appears on the forum section it's in


@Golden Girl

City of Heroes comics and artwork

 

Posted

Quote:
Originally Posted by Golden Girl View Post
You can edit the title within the thread - only mods can edit the actual title as it appears on the forum section it's in
Now you've spoiled the fun.


'I don't like the look of it at all,' said the King: 'however, it may kiss my hand if it likes.'
'I'd rather not,' the Cat remarked.
'Don't be impertinent,' said the King, 'and don't look at me like that!' He got behind Alice as he spoke.
'A cat may look at a king,' said Alice.

 

Posted

Quote:
Originally Posted by TwoHeadedBoy View Post
This argument is just silly. When I am told I need to pay to access a certain feature on one hand, so I do.. And then on another hand I'm told that everything that I paid for would remain in tact, except for this one thing which was apparently not a part of the transaction I made almost exclusively to purchase it, I start to get confused and shake my fist at my monitor a little.
Because what you bought, whether you cared or not, contained a bunch of other stuff. It's that stuff that you get to retain access to. The other thing, Incarnate access, which the devs more or less arbitrarily linked to Going Rogue*, and which wasn't specifically released with the boxed set, was not retained.

We get you don't like it, but the fact is that, in a very narrow, literal way, you really truly didn't get Incarnate stuff when you bought the boxed set. You can't argue that this is wrong. It's a cold, hard fact - when you bought GR there was no Alpha slot to be had. Is it the whole story? No. But that doesn't matter. You can argue against it all you want, but you aren't losing something you got with the boxed set, because in the most literal sense of the words, GR at its release did not include any Incarnate features. Full stop. All the "yes, but" in the world doesn't make that untrue.

Even if Alpha had been there, that was the extent of the Incarnate access that specific expansion would have given you, right then when you installed it. Even had they met their original plans, the absolute most anyone would be getting as a Premium would be The Alpha slot, with no iTrials or later slots.

Human communication is wonderfully vague, relying heavily on context, which, sadly, can be unclear. The people who said you get "nearly everything ... including... expansions" weren't writing a legally binding contract, no matter how many claims to the contrary some folks have tried to suggest. It was almost certainly someone trying to convey, in a few words, that most things previously bought would still be there. That's a true statement when looked at across the features we've been able to buy - CoV's bases and PvP, costumes, emotes, temp powers, etc. GR's zones, side switching for existing characters....Most of that will still be accessible to a Premium account if they bought it.

Because the devs qualified the statement ("nearly"), and because even the Alpha slot was not on the actual feature lists on the box or the online stores (that anyone can find), it's not provable that the devs are being dishonest. Clearly, some folks posting here think that conclusion requires a play on words, twisting the meaning of "included", but either interpretation requires a reading meaning into the words which is not unambiguously intended. Neither interpretation is absolutely, obviously correct.

I'm not a dev apologist here. I don't like everything they're doing with Freedom. But this is a ridiculous deep dive into semantic meaning that isn't productive. If you don't like Incarnate stuff being locked behind subscriptions, then by all means, tell the devs, as many of you have. But stop trying to prove that they denied something they promised. You can't. The evidence is circumstantial at best.

* The actual story of the iTrials is clearly linked to the Praetorean universe, along with Cole's ties to the Well of Furies, all of which is laid out in Going Rogue. I'm unaware on any mechanical reason Incarnates needed to be linked to Going Rogue, and that's why I call the linkage "arbitrary".


Blue
American Steele: 50 BS/Inv
Nightfall: 50 DDD
Sable Slayer: 50 DM/Rgn
Fortune's Shadow: 50 Dark/Psi
WinterStrike: 47 Ice/Dev
Quantum Well: 43 Inv/EM
Twilit Destiny: 43 MA/DA
Red
Shadowslip: 50 DDC
Final Rest: 50 MA/Rgn
Abyssal Frost: 50 Ice/Dark
Golden Ember: 50 SM/FA

 

Posted

Quote:
Originally Posted by UberGuy View Post
when you bought GR there was no Alpha slot to be had.

A lot of your point seems to be contingent upon this statement so I've singled it out: When I bought Going Rogue around 5 months ago, there was an Alpha Slot to be had upon my purchase, and that is why I made said purchase.


 

Posted

Quote:
Originally Posted by UberGuy View Post
I'm not a dev apologist here. I don't like everything they're doing with Freedom. But this is a ridiculous deep dive into semantic meaning that isn't productive. If you don't like Incarnate stuff being locked behind subscriptions, then by all means, tell the devs, as many of you have. But stop trying to prove that they denied something they promised. You can't. The evidence is circumstantial at best.
Quoted because this is really important for people to read. Even if you could somehow prove that you were promised incarnates with GR it doesn't matter since Freedom only says that you will retain access to most of the things you had.

The important thing is to discuss what is actually happening and to discuss why they should/should not provide a system for premium players to access incarnates based on the player experience and development needs, not pretend (or even if not pretending talk about in general) that you were promised anything more than you have received so far.


 

Posted

Quote:
Originally Posted by TwoHeadedBoy View Post
A lot of your point seems to be contingent upon this statement so I've singled it out: When I bought Going Rogue around 5 months ago, there was an Alpha Slot to be had upon my purchase, and that is why I made said purchase.
When I bought City of Heroes there were Kheldions. Should I get those for free? When player X bought City of Heroes there was a mission architect, should they get that for free?


 

Posted

Quote:
Originally Posted by The_Prismist View Post
The important thing is to discuss what is actually happening and to discuss why they should/should not provide a system for premium players to access incarnates based on the player experience and development needs, not pretend (or even if not pretending talk about in general) that you were promised anything more than you have received so far.

Honestly, what's wrong with giving Premium players who previously purchased Going Rogue access to just the Alpha Slot? That seems perfectly fair to me.


 

Posted

Quote:
Originally Posted by The_Prismist View Post
When I bought City of Heroes there were Kheldions. Should I get those for free? When player X bought City of Heroes there was a mission architect, should they get that for free?

I'd say they should get Mission Architect if they bought the Mission Architect version.


Brawling Cactus from a distant planet.

 

Posted

Quote:
Originally Posted by TwoHeadedBoy View Post
A lot of your point seems to be contingent upon this statement so I've singled it out: When I bought Going Rogue around 5 months ago, there was an Alpha Slot to be had upon my purchase, and that is why I made said purchase.
Let me then call up another part of my own post, just to reinforce the point about the ridiculous semantic deep dive we're continuing.

Quote:
Human communication is wonderfully vague, relying heavily on context, which, sadly, can be unclear.
My context was meant to convey at release. In fact, I used that phrase elsewhere in my post.

Quote:
GR at its release did not include any Incarnate features. Full stop. All the "yes, but" in the world doesn't make that untrue.
If you go out and buy CoV today, it refers to features that no longer exist, like base raiding. That's why the boxes also have a disclaimer on them about online features being subject to change.


Blue
American Steele: 50 BS/Inv
Nightfall: 50 DDD
Sable Slayer: 50 DM/Rgn
Fortune's Shadow: 50 Dark/Psi
WinterStrike: 47 Ice/Dev
Quantum Well: 43 Inv/EM
Twilit Destiny: 43 MA/DA
Red
Shadowslip: 50 DDC
Final Rest: 50 MA/Rgn
Abyssal Frost: 50 Ice/Dark
Golden Ember: 50 SM/FA

 

Posted

Quote:
Originally Posted by The_Prismist View Post
When I bought City of Heroes there were Kheldions. Should I get those for free? When player X bought City of Heroes there was a mission architect, should they get that for free?

They obviously didn't pay for the game solely because it granted them access to those features. There are people, myself included, who paid for GR specifically for access to the Alpha Slot.


 

Posted

Quote:
Originally Posted by TwoHeadedBoy View Post
When I bought Going Rogue around 5 months ago, there was an Alpha Slot to be had upon my purchase, and that is why I made said purchase.
Once again, you bought a prerequisite to the Alpha slot. There are other prerequisites, but you're not trying to make a case about them, so it seems that you're not understanding this point.


'I don't like the look of it at all,' said the King: 'however, it may kiss my hand if it likes.'
'I'd rather not,' the Cat remarked.
'Don't be impertinent,' said the King, 'and don't look at me like that!' He got behind Alice as he spoke.
'A cat may look at a king,' said Alice.