Concerns about the new EULA


all_hell

 

Posted

*starts getting an army of 14 year olds together and forms a bot team*

What?

You mean that I cant do that even though the EULA isnt applicable to minors?


 

Posted

Quote:
Originally Posted by Melancton View Post
Yes. Yes, I did. My parents are totally down with it. They also gave me permission to buy a car on credit and purchase liquor and tobacco for them as well. Trust me, I absolutely asked them and they said Yes. Cross my heart.
Having your parents enter into a contract on your behalf (which is essentially what is happening here if you're under 18) is not against the law. All of the other things you just listed are either illegal for under 18s to engage in or would fall under exactly the same restrictions as the EULA (in the case of most credit agreements).


Omnes relinquite spes, o vos intrantes

My Characters
CoX Chatlog Parser
Last.fm Feed

 

Posted

Quote:
Originally Posted by Westley View Post
...and this is why.

This is a gross violation of my privacy and civil rights, and I will not subject myself to this. [edited]. I'm posting this so that whoever in NCSoft may see it that may change this. If you take this out, I may continue to subscribe in the future. But as it stands, I'm done. I've been paying for the past seven years almost, and for the last two or three without even playing most of the time. [edited]

Edited: With the permission of the OP, edited so that it did not violate the Forum Rules. -Z
It's only a violation of your privacy and civil rights if you don't agree to it and they do it anyway.

That said I don't like it. I understand they want to watch out for botting which is rampant in another NC Soft game where the botters/goldselllers have destroyed that game's economy. That led to a violent round of purges of the innocent and guilty alike, resulting in there only being 4 servers left and the game not even on the market 2 years yet. It's a fun game, but the economy stinks and the paranoia level is deservedly high among the playerbase.

I would rather there be a clear line about only watching for purposes of the game and not my financial information, political views, etc. Game employees have been known to do shady things. There's nothing to say a fired employee won't just start up a new goldselling business using customer lists, now he may decided to skip the marketing and go straight to your bank account if the EULA's tools include a keylogger.


Together we entered a city of strangers, we made it a city of friends, and we leave it a City of Heroes. - Sweet_Sarah
BOYCOTT NCSoft (on Facebook)
https://www.facebook.com/groups/517513781597443/
Governments have fallen to the power of social media. Gaming companies can too.

 

Posted

Quote:
Originally Posted by Grouchybeast View Post
NCSoft: We've noticed some rather 'interesting' patterns in your account usage, and we'd like to use our monitoring software to check that you aren't cheating. If that's okay with you?

Botting goldfarmer: No, 'fraid not.

NCSoft: Oh, okay, then. Sorry to bother you. Have a nice day!
Zwil posted earlier that they won't and are _not_ doing this. That is the whole point, if they aren't doing this they don't need carte blanch legalese saying they can.


 

Posted

The most amusing thing is the number of people who violated the TOS by personally insulting the OP.

So if the mods are doing their job this thread is about to ASPLODE!


 

Posted

"but not limited to" is standard language on a variety of agreements, it's the basic "stuff we can't think of now" statement, you'll find it in leases, employment agreements, game ToS, and a variety of other things...and it's always potentially aggravating, but it basically comes down to: "we don't want to have to rewrite the agreement every time someone finds a new way to screw us over"

my past complaint with the agreement is this section:

c) Member Content. Members can upload to and create content on our servers in various forms, such as in selections you make and characters, certain additions to the game world, and items you create for the Game(s), and in bulletin boards and similar user-to-user areas (“Member Content”). By submitting Member Content to or creating Member Content on any area of the Service, you (i) you represent and warrant that you have the necessary rights to submit such Member Content; (ii) the Member Content does not infringe the proprietary rights of any third-party, including intellectual property rights; and (iii) acknowledge and agree that such Member Content is the sole property of NC Interactive. To the extent that NC Interactive cannot claim exclusive rights in Member Content by operation of law, you hereby grant (or you warrant that the owner of such Member Content has expressly granted) to NC Interactive and its related Game Content Providers a non-exclusive, universal, perpetual, irrevocable, royalty-free, sublicenseable right to exercise all rights of any kind or nature associated with such Member Content, and all ancillary and subsidiary rights thereto, in any languages and media now known or not currently known. You shall indemnify and hold NC Interactive and its affiliates harmless from and against any claims by third parties that your Member Content infringes upon, violates or misappropriates any of their intellectual property or other proprietary rights.

what this says is that if you put a character on the game, you promise:

a) it is your idea
b) you're not stealing from anyone
c) if it is a commercial idea you happen to own (such as when Marvel had people get on CoH and make marvel characters) that you can't sue them allowing you to make a character you own and that they don't have to pay you to use the CoH version of the character you made how you want


the bulk of the phrasing is enough that I am very leary about putting any of my characters I'm trying to sell as novels on the game, but it is essentially: "you're not going to rip off Marvel and, if you are Marvel, you aren't going to sue us for allowing you to rip yourself off"


Thrythlind's Deviant Art Page
"Notice at the end, there: Arcanaville did the math and KICKED IT INTO EXISTENCE." - Ironik on the power of Arcanaville's math

 

Posted

Quote:
Originally Posted by Serva_Obscura View Post
If you're not going to do it why not put your money where your mouth is? Is there a reason the EULA couldn't read something like:



TL;DR version: A personal statement of:

"we wont do X and we understand your objection to X"

Is little reassurance in the face of a legal statement of:

"We reserve the right to do X any time we like"
(for values of X akin to "Harvest data from your machine and send it anywhere we like")
shakes head in amazement at the shear density.

Because the EULA is them asking your permission to do X. If you don't agree to it then you don't sign in and play. It is that simple. You are granting them permission by the signing in. One of it's purposes is to avoid the asking every single bloody time the release an update to anything.


But it's MY sadistic mechanical monster and I'm here to make sure it knows it. - Girl Genius

List of Invention Guides

 

Posted

Quote:
Originally Posted by Shadowe View Post
Just a vague thought on this general matter, because I know a little bit about contract law in the UK:

To enter into any legally binding contract in the UK, both parties must demonstrably have the "capacity to contract" at the time the contract is agreed. It includes all sorts of requirements (including mental health), but the real kicker is "must be aged 18 or over at the time of entering into the contract".

Which ultimately implies that, within the UK at least, the EULA is NOT binding in any way on any person aged 17 or less.

The entire document is unenforceable on such players.
Hello ... The entire document is unenforceable on everyone. And yes they know this but the point isn't the enforceability of it but instead that by agreeing to it you theoretically have read it and thus can't turn around and sue them for doing something covered by it. A EULA is essentially a bit fat CYA document.


But it's MY sadistic mechanical monster and I'm here to make sure it knows it. - Girl Genius

List of Invention Guides

 

Posted

Quote:
Originally Posted by Hyperstrike View Post
Yes, but then you went to talk about installing software.And, last time I checked, the game client wasn't a website.
So you seem a bit confused about exactly what point you're trying to convey.
Hyper, you completely do not understand the context of my post that you quoted. As a result, what you replied with was irrelevant and, because of the condecending way in which you posted incorrect info, pretty dumb. You can go back and figure that out or not, I don't really care, but don't expect further effort on my part to explain it to you. The info you need to figure it out is right there in plain text.

Quote:
Again, go look into the EULAs of other MMOs. You'll see similar clauses there as well. Please don't delude yourself into thinking that just because an MMO doesn't have the same EULA as, say, Slashdot, that something is wrong.
Yeah, I don't. I was responding to someone who said something about websites. Jesus.


Blue
American Steele: 50 BS/Inv
Nightfall: 50 DDD
Sable Slayer: 50 DM/Rgn
Fortune's Shadow: 50 Dark/Psi
WinterStrike: 47 Ice/Dev
Quantum Well: 43 Inv/EM
Twilit Destiny: 43 MA/DA
Red
Shadowslip: 50 DDC
Final Rest: 50 MA/Rgn
Abyssal Frost: 50 Ice/Dark
Golden Ember: 50 SM/FA

 

Posted

Quote:
Originally Posted by UberGuy View Post
I don't understand why people think are so completely incapable of separating these two concepts.

  • I think NCSoft will do things I would not want them to do to my personal computer and/or the data on it.
  • I want to give NCSoft permission that would allow them to do things I would not want them to do to my personal computer and/or the data on it.
"I don't think they'll abuse it" is not satisfactory to me.
Simple. If you think that NCSoft will do things that you don't want them to do then don't play any of their games.

Really it is that simple. If you don't trust them then why the #$@$ are you playing their game in the first place? The game itself is running on your computer and could in theory be doing anything it wants to including turning on your webcam and streaming the images from it to Zwillinger's desk.

{Note I don't claim that it is doing any of the above just that it could if someone wanted to bother to program it to.} [So if you want to be paranoid about it fine but sheesh.]


But it's MY sadistic mechanical monster and I'm here to make sure it knows it. - Girl Genius

List of Invention Guides

 

Posted

Quote:
Originally Posted by TerraDraconis View Post
shakes head in amazement at the shear density.
Insults really don't advance your argument at all.


 

Posted

Quote:
Originally Posted by UberGuy View Post
Hyper, you completely do not understand the context of my post that you quoted. As a result, what you replied with was irrelevant and, because of the condecending way in which you posted incorrect info, pretty dumb. You can go back and figure that out or not, I don't really care, but don't expect further effort on my part to explain it to you. The info you need to figure it out is right there in plain text.



Yeah, I don't. I was responding to someone who said something about websites. Jesus.
Here's the entirety of your post.

You're talking about how you have never seen a EULA that makes claims that this one does.

In short, you haven't read a lot of EULAs.

You then assert that it's not possible to enforce/do without installing software.

In which case YOU have ALREADY installed the software for them.

And, in addition to reading the EULAs on various websites, go look at the EULAs as presented inside various games. Actually READ them.

Then tell me what I do and don't understand.



Quote:
Originally Posted by UberGuy View Post
Quote:
Originally Posted by The_Spad_EU View Post
You'd be surprised. How often you do read website T&C or Privacy Policy pages? Despite the fact that they're almost 100% unenforceable due to being unilaterally dictated "contracts" without explicit agreement, they nonetheless "permit" these sites to do pretty much the same things as most EULAs do.
I have never seen a website EULA that makes the kinds of claims we're talking about. Among other things, it's not possible for most of them to do without installing software. I never install software unless the point is to use that software, and I have never installed software with this sort of EULA.

Edit: Just to be clear, I'm not going to go quit over this or anything of the sort. Weighing my awareness of what they probably mean to do with this against my interest in continuing to play comes out in favor of staying. That doesn't mean I like this new EULA terminology - its far too broad, and I dislike on principal giving people permission to do things that I don't actually want them to have permission to do. I'm looking around to see if there's anything besides unsubscribing that I can do to apply useful pressure to get them to change it. Probably not, but it's at least worth looking into.



Clicking on the linked image above will take you off the City of Heroes site. However, the guides will be linked back here.

 

Posted

Quote:
Originally Posted by SlickRiptide View Post
Insults really don't advance your argument at all.
in that case it was. As several others pointed out in detail what he/she was asking for was not at all thought out in any way shape or form.

Right we have notice that you might be cheating so we want to watch you in game and see if you are? Do we have your permission? No? Fine your account it terminated.

Your saying that wasn't a badly thought out idea and point to try and make?


But it's MY sadistic mechanical monster and I'm here to make sure it knows it. - Girl Genius

List of Invention Guides

 

Posted

Quote:
Originally Posted by Lycanus View Post
the bulk of the phrasing is enough that I am very leary about putting any of my characters I'm trying to sell as novels on the game, but it is essentially: "you're not going to rip off Marvel and, if you are Marvel, you aren't going to sue us for allowing you to rip yourself off"
If you expect to profit off of an original character or otherwise keep sole ownership of it, then it's best if you don't introduce it into City of Heroes. That's been the rule of thumb since day one.

That said, the clause in question primarily is there so that NCSoft doesn't have to pay you a license if you've published the character in another medium and they decide to use it in a story or promotional material or something. Remember how Ascendent showed up in an issue of the Top Cow comic and Amberleigh(?) and the others in the Blue King comics? I'm sure that those players were thrilled to get a guest shot and had no ideas about profiting from their appearances in the CoH comics, but that EULA clause insured that NCSoft didn't have to worry about it.

Basically, if you want to keep all possible rights to your character then keep it out of the game.


 

Posted

Quote:
Originally Posted by TerraDraconis View Post

Your saying that wasn't a badly thought out idea and point to try and make?
I'm saying that insulting your opponent casts you in a poor light, not your opponent.


 

Posted

Quote:
Originally Posted by Zwillinger View Post
And stepping in...

We have no plans to introduce malicious, harmful or intrusive software to your computers. While we do remain vigilant in our fight against exploits (we will be introducing a new anti exploit measure, server side, come Issue 21, but more about that later) we also respect your right to privacy and will not gather any information without your explicit permission (i.e.; you agreeing to send us crash/bug/whatever feedback via the launcher functionality).

I understand your concerns, but please be assured, we are keeping our watchdog on a leash.

I can also assure you that while we certainly do read third party websites , we do *not* directly action anyone based on comments made outside of our official forums or in game. While we certainly take things said everywhere seriously (all feedback is valid) and investigate concerns no matter the source, we do not action/ban/suspend or otherwise based on second or third hand information that we cannot verify by our own tools.
Thanks for posting this response, Zwillinger. I still don't like the wording in the EULA, but I appreciate the detailed response to concerns about it.


Please try my custom mission arcs!
Legacy of a Rogue (ID 459586, Entry for Dr. Aeon's Third Challenge)
Death for Dollars! (ID 1050)
Dr. Duplicate's Dastardly Dare (ID 1218)
Win the Past, Own the Future (ID 1429)

 

Posted

Quote:
Originally Posted by SlickRiptide View Post
If you expect to profit off of an original character or otherwise keep sole ownership of it, then it's best if you don't introduce it into City of Heroes. That's been the rule of thumb since day one.

That said, the clause in question primarily is there so that NCSoft doesn't have to pay you a license if you've published the character in another medium and they decide to use it in a story or promotional material or something. Remember how Ascendent showed up in an issue of the Top Cow comic and Amberleigh(?) and the others in the Blue King comics? I'm sure that those players were thrilled to get a guest shot and had no ideas about profiting from their appearances in the CoH comics, but that EULA clause insured that NCSoft didn't have to worry about it.

Basically, if you want to keep all possible rights to your character then keep it out of the game.

and I don't, despite how very much I'd like to play characters like Lusca Kraken or Naiki Semezou


Thrythlind's Deviant Art Page
"Notice at the end, there: Arcanaville did the math and KICKED IT INTO EXISTENCE." - Ironik on the power of Arcanaville's math

 

Posted

Quote:
Originally Posted by TerraDraconis View Post
Simple. If you think that NCSoft will do things that you don't want them to do then don't play any of their games.

Really it is that simple.
No, that's an oversimplification of something that, yes, is not very complicated, but by oversimplifying it you're creating a kind of strawman position.

Look, I want to play their game, because I like their game. I don't want the terms playing their games to allow them to do things I don't want them to have the right to do. Giving up your protections on the basis that no one is currently abusing that access is just asking later people to take advantage of the protections you gave away.

I understand fully that, say, for NCSoft to use these EULA terms to install a keylogger, find my banking login, and steal money from my bank account is clearly illegal. The EULA would not even begin to protect them if they did something like that. On the other hand, using their malware/bot detector or some diagnostic tool to find every piece of software I have installed on my PC or my browsing history is not illegal, but it's an invasion of my privacy.

Even if they do nothing overtly illegal with information gleaned from my PC, they could potentially sell it to folks who desperately want to try to monetize such personal data. Zwil tells us they would never do such a thing, and I take his word for that, but the EULA does not disallow it, so someone later on could change NCSoft's direction regarding it. Such data, once obtained, is theirs forever. Even if they don't sell it, it might be stored on an unsecure server and then stolen by hackers, to be sprayed all over the internet. See Sony's recent joys.

To which some posters here will probably be all like "oh, NOES! Not a list of installed software!" And for most people, that's probably a fair (if IMO naive) response. Preserving privacy is often about a lot of "what if" scenarios, and its very easy to dismiss the whole bag if you think none of those "what ifs" happen to apply to you. I like to err on the side of safety, and greater privacy. Maybe I don't know what the "what ifs" that apply to me actually all are. Maybe there are other people out there with more applicable "what ifs" than me. If I don't give away my right to privacy, I don't have to think of everything, and if my privacy is invaded, I can fall back on "hey, I never gave you permission to do that!"

I think people who live in wealthy, safe countries are often complacent about their privacy (among other things) and waive control of it too readily. There's a notion often trotted out that you have to live in a cave with no electricty to try and be smart about this stuff, but that's not true at all. But keeping on top of it takes effort, and people are lazy. Giving up our protections is convenient, unfortunately.

Quote:
If you don't trust them then why the #$@$ are you playing their game in the first place? The game itself is running on your computer and could in theory be doing anything it wants to including turning on your webcam and streaming the images from it to Zwillinger's desk.
Because, as I've explained, I mostly trust them to not do what's overtly illegal, but not everything that is both legal and permitted under the EULA is something I want to grant them permission to do. Something doesn't have to be illegal or somehow overtly evil for me to not want them to do it. This EULA grants them permission to perform extraordinary, non-illegal invasions of privacy. If they later change their minds about how they use this permission, they're protected by the EULA unless they actually do violate a law.

I don't want to give them such permission, but I want to play the game. Because I want to play their game, I don't want to have to choose to not play the game in order to avoid granting them this permission. Therefore, I find it preferable to have a less onerous EULA than to stop playing the game. Is that really so hard to grasp?

If this type of privacy discussion is foreign to folks reading this, do some searching about user user website tracking and the debates around it. There are people who object to the notion of companies like Google (and many others) tracking uniquely identifiable individuals across the websites they visit. Bear in mind, these systems don't directly identify the users; they say "user X went to foo.org and bar.com", not "user X is John Smith". But it turns out that determined people are really good at using that sort of data to figure out that user X is John Smith. There's enough concern about this sort of thing that laws are being enacted around being able to opt out of this sort of tracking in the EU, and laws like that are at least being discussed in the US.

Now, in light of people not wanting their website visitation patterns to be tracked by third parties, even if the tracking data cannot (directly) identify the person being tracked, do you really think it's that big a stretch that people would not want to permit a service provider open access to their computer's memory and storage?


Blue
American Steele: 50 BS/Inv
Nightfall: 50 DDD
Sable Slayer: 50 DM/Rgn
Fortune's Shadow: 50 Dark/Psi
WinterStrike: 47 Ice/Dev
Quantum Well: 43 Inv/EM
Twilit Destiny: 43 MA/DA
Red
Shadowslip: 50 DDC
Final Rest: 50 MA/Rgn
Abyssal Frost: 50 Ice/Dark
Golden Ember: 50 SM/FA

 

Posted

Quote:
Originally Posted by Hyperstrike View Post
Here's the entirety of your post.
FFS, read what you quote.

Quote:
How often you do read website T&C or Privacy Policy pages?
I was responding about websites.


Blue
American Steele: 50 BS/Inv
Nightfall: 50 DDD
Sable Slayer: 50 DM/Rgn
Fortune's Shadow: 50 Dark/Psi
WinterStrike: 47 Ice/Dev
Quantum Well: 43 Inv/EM
Twilit Destiny: 43 MA/DA
Red
Shadowslip: 50 DDC
Final Rest: 50 MA/Rgn
Abyssal Frost: 50 Ice/Dark
Golden Ember: 50 SM/FA

 

Posted

*waits the for the EULA to start changing each and every single day when they plan to do something*


 

Posted

Quote:
Originally Posted by SlickRiptide View Post
If you expect to profit off of an original character or otherwise keep sole ownership of it, then it's best if you don't introduce it into City of Heroes. That's been the rule of thumb since day one.

That said, the clause in question primarily is there so that NCSoft doesn't have to pay you a license if you've published the character in another medium and they decide to use it in a story or promotional material or something. Remember how Ascendent showed up in an issue of the Top Cow comic and Amberleigh(?) and the others in the Blue King comics? I'm sure that those players were thrilled to get a guest shot and had no ideas about profiting from their appearances in the CoH comics, but that EULA clause insured that NCSoft didn't have to worry about it.

Basically, if you want to keep all possible rights to your character then keep it out of the game.
Uh, what about Brian Clevinger's Atomic Robo or Mercedes Lackey's Invasion? There's precedent that as long as you don't use City of Heroes trademarks (like the 5th Column or Rikti) that there won't be much, if any, push back.

Edit: I found this quote from Atomic Robo's artist, since I definitely remember teaming with Atomic Robo on Pinnacle back in the day:

Quote:
I had no idea at first what Robo should look like. Brian approached me with the concept, but no details. Oh and he had made a character in City of Heroes (long after coming up with the core Atomic Robo concept) and I had those to work with -but they were awful LOL
So if you have an idea and make it in City of Heroes, it doesn't magically become NC Soft's.


Current Badge Hunter: Plot Device (Rad/Thermal/Dark) - 1,268 Xbox Live: Friggin Taser

King of Electricity, Lead Inmate running the Carl and Sons asylum, the "Man" behind the Establishment, Given Honor in Hat Form By Paragon City (Favorite Forum Poster 2006!), Master of Ceremonies of the Fair Use Law podcast

 

Posted

Quote:
Originally Posted by TerraDraconis View Post
If they are stupid enough to use the same forum name over there and then bad mouth a game any game the deserve any such ban.
It's true. Part of playing an MMO should be accepting that the thought police will ban you if you say bad things about them. That's why I'm The Foo here, and something else other places.


 

Posted

Quote:
Originally Posted by Gangrel_EU View Post
*waits the for the EULA to start changing each and every single day when they plan to do something*
Yeah, because, you know, the logical extreme is the only place that could go, right?


Blue
American Steele: 50 BS/Inv
Nightfall: 50 DDD
Sable Slayer: 50 DM/Rgn
Fortune's Shadow: 50 Dark/Psi
WinterStrike: 47 Ice/Dev
Quantum Well: 43 Inv/EM
Twilit Destiny: 43 MA/DA
Red
Shadowslip: 50 DDC
Final Rest: 50 MA/Rgn
Abyssal Frost: 50 Ice/Dark
Golden Ember: 50 SM/FA

 

Posted

Quote:
Originally Posted by Nox__Fatalis View Post
People who want this game to succeed should carefully consider what they say on this matter, rather than simply bark at people who complain. You do more damage than any of the people who indifferent. If all you want playing the game are a bunch of f2p herpa derps, then consider this issue seriously without just dismissing it as paranoia I-have-nothing-to-hide bullcrap that's infected this country for the last 10 years. Yes I just went there.

I've read the part of the EULA about monitoring computer components and the scope is too wide and the purpose not made clear. These two things, in my opinion, need tweaking. Why? Because it protects us from fat sweaty nerd at ncsoft looking at stuff about us that they have no business doing. Or at least that's the potential, and while it may not be important to you, it's important to some people, because they actually care about their rights big and small.

By making it clear why they need monitoring, and putting language in the EULA that limits the scope to the game software and processes that they know can enable or aid in cheating, in no uncertain terms, they can provide a protection for us, so that fat sweaty nerd can't hide behind blanket EULA statements, in the unlikely event that someone at ncsoft is found to have abused their monitoring power in any way.

Get behind this or get out of the way, that's my opinion, and I care about this game's future. Do you?
You seem like a sober and rational fellow.


 

Posted

Quote:
Originally Posted by The_Foo View Post
You seem like a sober and rational fellow.
Like Eddie Valiant's brother?


Current Badge Hunter: Plot Device (Rad/Thermal/Dark) - 1,268 Xbox Live: Friggin Taser

King of Electricity, Lead Inmate running the Carl and Sons asylum, the "Man" behind the Establishment, Given Honor in Hat Form By Paragon City (Favorite Forum Poster 2006!), Master of Ceremonies of the Fair Use Law podcast