Discussion: Announcing the City of Heroes Freedom VIP Head Start! September 13, 2011
By
2short2care,
Posted on: 2011-09-09 24:19 in News, Events and Announcement Discussion
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What is the point of becoming a VIP if they don't listen to your suggestions that would make you want to be a VIP?|
Originally Posted by Thany144
It isnt stipid to make things VIP only if you want VIPs....What would be stupid is not having it. Then why be a VIP otherwise?
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"I'm only going to listen to my current customers and hope new customers want to become my customers, but I will never ever listen to those potential customers because they aren't already paying me. I don't care that they would pay for this thing I could sell them; I'm not listening to them."
It is stupid to ignore potential sources of income.
If they completely cut off free players from forum access, players who obviously didn't think CoH was worth subscribing to, then they just have to hope and pray they get lucky putting what they want in the store, while subscribed players don't want to buy it in the store and argue for it to be included in the subscription price(meaning less money for the company).
How do they know how to entice free players into spending some and more if they never see any feedback from them?
How do you know how any "voters" feel if they can't communicate? You just have to hope you come up with a good idea that they "vote yes" to rather than a "vote no" with infinite possible reasons why and no clue which reason they had.
Seriously, no feedback is never good for business.
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I'm sure there are a lot of strapped people out there, I am one of them more often than not. City is one of my only vices (The other being a $60 monthly visit to Game Stop),and like druggies and booze hounds, I'm going to find me a way to pay for my addiction. Where City is concerned, I normally cover the expense by dropping some of my tax refund on a yearly sub. This way I have the money when my sub goes up, and can re-sub with the next refund. This'll also allow me some extra wiggle room to pay up for points to put toward future Marketplace items such as Street Justice, Titan Weapons, and [Redacted]...
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Originally Posted by T_Immortalus
It all depends on whether you find the exclusives worth it or not.
I personally have a hard time justifying the exclusives, as well as I like not having a recurring payment so I can control my finances better. |
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why do you assume they dont listen?
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Originally Posted by T_Immortalus
What is the point of becoming a VIP if they don't listen to your suggestions that would make you want to be a VIP?
"I'm only going to listen to my current customers and hope new customers want to become my customers, but I will never ever listen to those potential customers because they aren't already paying me. I don't care that they would pay for this thing I could sell them; I'm not listening to them." It is stupid to ignore potential sources of income. If they completely cut off free players from forum access, players who obviously didn't think CoH was worth subscribing to, then they just have to hope and pray they get lucky putting what they want in the store, while subscribed players don't want to buy it in the store and argue for it to be included in the subscription price(meaning less money for the company). How do they know how to entice free players into spending some and more if they never see any feedback from them? How do you know how any "voters" feel if they can't communicate? You just have to hope you come up with a good idea that they "vote yes" to rather than a "vote no" with infinite possible reasons why and no clue which reason they had. Seriously, no feedback is never good for business. |
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LOL|
Originally Posted by Thany144
why do you assume they dont listen?
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How CAN you communicate with the developers if you can't post on the official forums which are the only sure place to be heard, and have no ability to use petitions to suggest things in game due to the new system as well?
They CAN'T listen because they made sure you have no avenue to communicate, other than not buying anything which doesn't send so much of a signal anymore without an "account cancellation" anymore.
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Then be a VIP.
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Originally Posted by T_Immortalus
LOL
How CAN you communicate with the developers if you can't post on the official forums which are the only sure place to be heard, and have no ability to use petitions to suggest things in game due to the new system as well? They CAN'T listen because they made sure you have no avenue to communicate, other than not buying anything which doesn't send so much of a signal anymore without an "account cancellation" anymore. |
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They gave me the perfectly valid, by design, choice to unsubscribe.|
Originally Posted by Thany144
Then be a VIP.
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Also, that doesn't really apply to the new players who start because of the "no subscription" option.
So, do you want to try to appear more elitist or more like a snob?
Or, would you like to finally admit that they need to treat all customers like their money is worthwhile and like they matter so that maybe they will "want to subscribe"?
You don't get people to want something by restricting them from it. They just resent the restriction and leave if they have a choice.
Good luck getting people to become VIP just for forums access, especially with all the types of "grumpy old man" posts saying things like "deal with it" and "subscribe or GTFO".
LOL
I'm done with this little argument.
They need to give at least some limited forum posting access for free players or they can kiss a lot of money goodbye.
I think that's the reason they didn't provide forum access to free and Premium players: there's a percentage of the subscriber base who's prejudiced against "free" players and would disrupt any attempts by them to post legitimate concerns and questions.
A solution to this would be a forum where only Premium players can post, and VIP's aren't allowed.
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Historical precedence says you're not. |
Originally Posted by T_Immortalus
I'm done with this little argument.
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do you think this is me being elitist? Lol I haven't played the game long enough to be elitist. I was just pointing out that VIP membership is worth it. You are the one saying we are getting robbed and yet at the same time complaining that it is unfair that we get things free and premium members wont....... I just find it absurd is all.
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Originally Posted by T_Immortalus
They gave me the perfectly valid, by design, choice to unsubscribe.
Also, that doesn't really apply to the new players who start because of the "no subscription" option. So, do you want to try to appear more elitist or more like a snob? Or, would you like to finally admit that they need to treat all customers like their money is worthwhile and like they matter so that maybe they will "want tio subscribe"? You don't get people to want something by restricting them from it. They just resent the restriction and leave if they have a choice. Good luck getting people to become VIP just for forums access, especially with all the types of "grumpy old man" posts saying things like "deal with it" and "subscribe or GTFO". LOL I'm done with this little argument. They need to give at least some limited forum posting access for free players or they can kiss a lot of money goodbye. |
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I would have thought they did it as an enticement to subscribe. It is a perk.
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Originally Posted by Dark Sweater
I think that's the reason they didn't provide forum access to free and Premium players: there's a percentage of the subscriber base who's prejudiced against "free" players and would disrupt any attempts by them to post legitimate concerns and questions.
A solution to this would be a forum where only Premium players can post, and VIP's aren't allowed. |
No one can "win" this argument, because it's unwinnable. If you want to stay a subscriber (and I do) then stay a subscriber; if you don't, well, then don't. For me, the benefits to being a VIP subscriber as stated in everything I've read thus far far outweigh the benefits (not paying $15/month) to dropping to Premium. If you don't feel the same way, then don't subscribe. It's a pretty simple solution.
My Mission Architect arcs:
Attack of the Toymenator - Arc # 207874
Attack of the Monsters of Legend - Arc # 82060
Visit Cerulean Shadow's Myspace page!
I for one, will remain a subscriber. Looks like I will be missing the official launch on Tuesday though. I made prior plans (before the announcement) to go riding with some friends -> maybe, it'll rain or maybe I might have some type of last minute mechanical issue 
Either or, congratulations on the release of Freedom. HUGE milestone, hopefully NCSoft will give the team some well earned time to relax before moving you guys on to the next deadline.
Again, congratulations!
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this above works for me , i'll be staying a subscriber and I don't fault anyone for going preem or freem but for me a subscription works out fine .
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Originally Posted by Cerulean_Shadow
No one can "win" this argument, because it's unwinnable. If you want to stay a subscriber (and I do) then stay a subscriber; if you don't, well, then don't. For me, the benefits to being a VIP subscriber as stated in everything I've read thus far far outweigh the benefits (not paying $15/month) to dropping to Premium. If you don't feel the same way, then don't subscribe. It's a pretty simple solution.
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Will the Mac issues be resolved by then? Otherwise, all Mac users will be second class VIP's without access to much of the "benefit" of the Head Start!
Currently Playing:
Freedom :
Winter Princess Cold/Ice Def
Princess Nightshade Dark/Dark Def
Dark Hand of Flame Fire/Dark Scrapper
Mind Sniper AR/MM Blaster
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I will point out that with the currently known prices, the above statement is wrong.|
Originally Posted by Lost Ninja
Controller, Mastermind, HEAT & VEAT Archetypes unlocked 1000 & 800 pts respectively
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Controllers: 1,200
MasterMinds: 1,200
Peacebringers: 1,000
Warshades: 1,000
Arachnos Soldiers: 1,000
Arachnos Widows: 1,000
Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters
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They moved the Euro servers over to Texas shortly before they combined the server lists.
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Originally Posted by High_Tec
Uhm....
That was new to me, many thx mate, i still thought EU was/is based in Germany. Nice to know now  Looking forward to see Freedom become live!Cheers |
@Golden Girl
City of Heroes comics and artwork
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Yeah, if the Mac issues are as bad as the Mac board would lead one to believe, I actually think I might be asking for my sub refunded.
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Originally Posted by Sorin
Will the Mac issues be resolved by then? Otherwise, all Mac users will be second class VIP's without access to much of the "benefit" of the Head Start!
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So yeah, bugs are all squashed then? Accessing the store on a mac doesn't cause a complete lockup and reboot needed, eh? OR, quarter profits are more important than putting out a working game?
I suspect the latter!
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So making profit is bad? Just asking.
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Originally Posted by Cuppa_A61Sun
So yeah, bugs are all squashed then? Accessing the store on a mac doesn't cause a complete lockup and reboot needed, eh? OR, quarter profits are more important than putting out a working game?
I suspect the latter! |
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Accessing the store on a mac doesn't cause a complete lockup for the majority of mac users. There are another couple store-related issues (none worth pitching a fit over, annoying but not show-stopping) but the majority of store-related lockups were fixed in one of the last couple patches.
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Originally Posted by Cuppa_A61Sun
So yeah, bugs are all squashed then? Accessing the store on a mac doesn't cause a complete lockup and reboot needed, eh? OR, quarter profits are more important than putting out a working game?
I suspect the latter! |
Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
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Originally Posted by Dispari
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.
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Really?|
Originally Posted by Aggelakis
(none worth pitching a fit over, annoying but not show-stopping) but the majority of store-related lockups were fixed in one of the last couple patches.
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Hmm, because I just logged in today, and the store only shows images and titles next to the image. All text is blank. No idea what I am clicking on. Annoying or show stopping? Hmm yea. Ill go with show stopping. This wont make me buy a thing on the store.
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That's a font issue and they think they have a fix to that by forcing the use of a font that does work that can be patched server side before Head Start.
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Originally Posted by Teeko
Really?
Hmm, because I just logged in today, and the store only shows images and titles next to the image. All text is blank. No idea what I am clicking on. Annoying or show stopping? Hmm yea. Ill go with show stopping. This wont make me buy a thing on the store. |
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Can you not play the game? Not show stopping. Further fixes are in the works.
Paragon Wiki: http://www.paragonwiki.com
City Info Terminal: http://cit.cohtitan.com
Mids Hero Designer: http://www.cohplanner.com
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Originally Posted by Dispari
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.
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It is likely to work. You wont (or shouldnt) get a dev repsonse about a workaround though.|
Originally Posted by Issen
Can we get some verification that this will work from a Dev? I would want to make sure this is accurate. Because I'd rather not make any kind of adjustment, then find out I'd mucked something up.
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As it is a workaround/kludge.
I don't suffer from altitis, I enjoy every minute of it.
Thank you Devs & Community people for a great game.
So sad to be ending ):
It's not a smart business decision to only allow communication from the customers who pay the most and most reliable while not listening to those saying "I would pay more for this" because you never see that if they can't post.
If they want more customers paying more then they need to listen to the reasons they have for paying money and what they want to see that they would pay money for.
Also, the "fanboys" tend to be subscribers and won't provide good objective feedback. You need some "cheapskate" type free players in the mix to balance out the "devs can do no wrong" people.