E-mail rollback?
By
AzureSkyCiel,
Posted on: 2011-02-10 07:46 in ALL ACCESS Gameplay Technical Issues Bugs
I lost a fair number of recipes that I'd e-mailed. I believe you're right.
I've had something very similar. Yesterday I sent myself an email with a purple recipe attached, so one of my alts could take it. Today I logged in to find no email, but the recipe still gone. 
same here.. went to craft a purple for my tank and my emails were gone.
LvL 50's Inv/Em Tank, Katana/Regen Scrapper, Merc/Traps MM, Ninja/Dark MM, Crab
@Torell Guardian, Liberty & Freedom
That's what's weird - my recent e-mails are gone, but old e-mails are back.
Oh, and neve e-mail yourself a super valuable item unless you are going to immediately switch characters and claim it. Too risky to leave in your e-mail IMO.
Though, if I'd e-mailed myself a purple recipe on Sunday, I might have gotten a duplicate of it today. 
(Sometimes, I wish there could be a Dev thumbs up button for quality posts, because you pretty much nailed it.) -- Ghost Falcon
This happened a couple of weeks ago, too. Lesson learned - don't leave stuff in your email overnight Mon -> Tues.
Submit a petition and they'll get it back to you, but it may take a few days since they've been swamped with lost item petitions.
...I forgot what experience means.
yup, rollback hit me too.
Ignoring anyone is a mistake. You might miss something viral to your cause.
It also rolled back channel joins/quits. I am out of a new channel i joined and back in the one I quit to make room for the new one.
"Play Nice and BEHAVE! I don't want to hear about any more of your shenanigans brought up in our meetings at Paragon"-Ghost Falcon @Tritonfree @Philly's 2nd Convenient CIGAL BoBC/INOANN Arts&Crafts Sporks
Average Joes FAP THE MENTOR PROJECT Justice Events
Quote:
Isn't today Thursday?
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Originally Posted by SpaceNut
This happened a couple of weeks ago, too. Lesson learned - don't leave stuff in your email overnight Mon -> Tues.
Submit a petition and they'll get it back to you, but it may take a few days since they've been swamped with lost item petitions. |
I got hit by the rollback, too. Had stuff from the weekend in it, but was missing two recipes I was swapping when I had to log off. Value is about equal, but . . .
I've submitted a petition.
This morning I logged on and found e-mail I'd sent myself, containing 120 million. Yes, I did send myself 120 million, but the thing is, I collected that money yesterday morning, soon after I'd sent it. I re-sent it to the same alt who gets any excess, and she is 120 mil. over what my notes indicate she should have - so I did indeed get extra.
If y'all want it back let me know how to go about doing so, I don't feel any need to take stuff I didn't earn.
Quote:
Oh yeah. Make that maintenance/patch days, not Mon -> Tues.|
Originally Posted by Carnifax_NA
Isn't today Thursday?
|
And now that I've logged on over lunch, I have 6 recipes in my email that I claimed and crafted a couple of days ago, including a few rares.
That's right.
The email system be dupin' rares.
...I forgot what experience means.
Glad I found this thread. I lost a few things as well.
I noticed time left has reset on some but not of my mail as well.
No doubt using duped items is exploiting the game and losing them is tough luck and you should be more careful. 
Quote:
Email rollback happens almost every maintenance and/or patch. I thought, people should have learned about it already.
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Originally Posted by Carnifax_NA
Isn't today Thursday?
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Quote:
Yeah, I'm not touching my email until I hear from a red name about it.|
Originally Posted by _Zep_
Glad I found this thread. I lost a few things as well.
I noticed time left has reset on some but not of my mail as well. No doubt using duped items is exploiting the game and losing them is tough luck and you should be more careful. |
If I do get to keep them, I'd probably just sell them anyway - I have all the crafted enhancements I need for that build.
...I forgot what experience means.
Quote:
I've heard of people loosing all their e-mails, but I've never heard of anyone's e-mails reverting to what they were days earlier. And it must not affect everyone every time, because this is the first time it's ever happened to me.
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Originally Posted by NordBlast
Email rollback happens almost every maintenance and/or patch. I thought, people should have learned about it already.
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(Sometimes, I wish there could be a Dev thumbs up button for quality posts, because you pretty much nailed it.) -- Ghost Falcon
Quote:
It does happen on regular basis. If you search forums for "lost email" or "email rollback", you will see alot of threads and these threads were started on Thursdays most of the time.|
Originally Posted by mousedroid
I've heard of people loosing all their e-mails, but I've never heard of anyone's e-mails reverting to what they were days earlier. And it must not affect everyone every time, because this is the first time it's ever happened to me.
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Some people are getting itmes duped by rollback, some losing their items.
If you lost items due to email rollback, then petition it. As far as I know, many people who petitioned it got their items back.
Ah, there was an email rollback.
I guess that explains why the stealth IO that I had mailed to, claimed and slotted on an alt a few days ago suddenly appeared in my mail again. And I still have the IO slotted as well on that alt. Now I just wished I had mailed some purple IO's to that alt.
Sheline: lvl 50 ma/sr scrapper
Thor's Kitten: lvl 50 ela/mace tanker
Hellfrost: lvl 50 ice/rad corruptor
And many more. What can I say? I'm an alt-o-holic.
EuroCore SG - Victory server
I added a good 10 people to my globals over the weekend. I am NOT pleased. This was more than an email rollback. I'm hoping to hear something official regarding this please.
We'll see....
I sent Avatea a PM with the details of this post. Hopefully she'll respond once they know what's going on.
...I forgot what experience means.
Glad to see this topic. I use my email for storing extra inf over the 2 billion cap and had never been affected by any email problems before. Guess I'll be using alts from now on.
From Avatea:
Quote:
So, if you lost items, send a petition. If you gained items...|
We will replace lost items after investigation but we don't currently remove duplicated items due to the email rollback issue. Enjoy the extra rare item Avatea |
...I forgot what experience means.
Hopefully this time they can get BOTH sets of stuff I lost last time they ignored my petition - oh they opened a ticket sent me the place to place my answer and I did so REPEATEDLY and they did not return my goods and just closed it.
Filed a second one as once again they screwed up the email deleting recipes, influence and IO's crafted for a new alt. It becomes a joke and the nuthuggers will soon come and tell you somehow its YOUR fault.
My petition was bumped up to a Senior CSR a mere two minutes after being submitted; they seem to be on top of this, for sure.
Wow, this happens every ******* Thursday. I'm going to start exploiting this.
tl/dr version at the bottom.
I logged in this morning before maintenance, grabbed some recipes out of e-mail, did some crafting, and then threw some crafted enhancements in e-mail for my other characters to use.
I just logged in again, from a different computer if that matters, and I tried to grab the enhancements I e-mailed myself, but they weren't there. My first thought was, "did I do something really stupid and mispell my global handle, thus e-mailing them to someone else?" But then I realized that I was seeing recipes in my e-mail that had not been in there since the weekend.
I often e-mail common IO recipes from various characters and then grab them with the two toons I'm trying to get the crafting badges on. I also e-mail set IO recipes when I'm on a TF and my character's inventory fills up.
When I logged off this morning, my e-mail had about 15 set IO recipes, no common IO recipes, and three lvl 45 recharge reduction enhancements. When I logged back on, it had no enhancements and about 4 or 5 common IO recipes. Based on the levels of those common IO recipes, I know that I had already snagged and crafted them.
I don't remember what all I had in there - like I said, I often throw recipies into e-mail in the middle of missions - but I know it was nothing super rare; I learned from other's experiences not to use e-mail to transfer purple or PvP recipes or even rare salvage. So if I don't get back what I lost, I won't be heartbroken, but I wanted to bring this to somebody's attention.
tl/dr version: It looks like today's maintenance reverted my e-mail to the state it was in on Sunday or Monday.
(Sometimes, I wish there could be a Dev thumbs up button for quality posts, because you pretty much nailed it.) -- Ghost Falcon