NCSoft and Massively


Acemace

 

Posted

While we may never know who was really responsible for choking CoH development during the Gang of 15 time, there is this point to consider:

When NCSoft bought out the IP, every single Dev still working on CoH plus a few more who had been moved off of CoH to other Cryptic projects jumped the Cryptic ship to be part of the NCSoft family.

Now, it would seem rather odd that if NCSoft had been the bad guy and was the one strangling CoH development that so many Devs would have so readily signed up with the company that had been strangling CoH.

And if NCSoft really was the culprit for CoH cutbacks, then what does that say about life at Cryptic that almost 20 Devs would rather work for the strangler than stay at Cryptic?

Jus' sayin'.


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Posted

Zombie hit the big point.....

...dun dun DUNNNNNNNNNNNNNNNN!!!!!


 

Posted

Quote:
Originally Posted by Zombie Man View Post
While we may never know who was really responsible for choking CoH development during the Gang of 15 time, there is this point to consider:

When NCSoft bought out the IP, every single Dev still working on CoH plus a few more who had been moved off of CoH to other Cryptic projects jumped the Cryptic ship to be part of the NCSoft family.

Now, it would seem rather odd that if NCSoft had been the bad guy and was the one strangling CoH development that so many Devs would have so readily signed up with the company that had been strangling CoH.

And if NCSoft really was the culprit for CoH cutbacks, then what does that say about life at Cryptic that almost 20 Devs would rather work for the strangler than stay at Cryptic?

Jus' sayin'.
My guess is that its less a question of who was the "bad guy" and more a question of which choice was more stable. Each CoX developer had to choose between continuing to develop a profitable game that had lasted over 3 years, or take a crap-shoot that whatever Cryptic launched next would be successful enough to provide job security. At least, that is the financial element of the decision: there would also be quality of life factors as well.

On top of that, there's the question of what choice they actually had. Even before the buy out Cryptic probably had a solid dev team for MUO/CO, so its unclear what precise jobs the CoH 15 would have gotten with Cryptic had they stayed with Cryptic. Something, certainly, but what precisely is uncertain.

My take is that the split seems to have occured on relatively amicable terms, at least at the corporate level, and the only thing we can be sure about is that the devs who stayed with us were reasonably sure that NCSoft wasn't going to torpedo the title in short order. Two years later, that guess seems to have been reasonably accurate.

The key decision maker might have been Positron. He was probably in the best position to know what was going on at the high level between Cryptic corporate and NCSoft corporate, and would have been in the best position to know whether to bail out or not. The fact that he stayed on may have signaled to everyone else that the choice to stay was a reasonable one.


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Posted

Personally, I took Mod 8's comment as part opinion, part subtle hint to drop the blame game, because it both treads dangerous waters and is kind of unproductive since we don't really know.

From where I stand, I don't think it really matters WHO it was that downsized the CoH development team, merely that it happened and that, in view of the buyout and reinvestment, it was a mistake. There are only two ways this can go - either the downsize was a mistake and the buyout and reinvestment were the solution to fix this mistake, or the downsize WASN'T a mistake, which would make the buyout and reinvestment highly unreasonable, and I don't believe people would invest that kind of money without a solid reason.

If we can agree that the downsize was the mistake and the reinvestment the fix, then it only stands to reason that the folks in charge would not want to repeat the same mistake. I like to think there's a reason NCsoft reinvested in City of Heroes, and if we accept that, then it makes no sense for them to sink their own investment on a whim. No reason to repeat old mistakes.


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Originally Posted by Arcanaville View Post
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Posted

Quote:
Originally Posted by Arcanaville View Post
At least, that is the financial element of the decision: there would also be quality of life factors as well.
Like a Jack-free-environment, not-working-with-Jack, no-longer-in-the-same-building-as-Jack, and no-longer-in-the-same-company-as-Jack?


@Golden Girl

City of Heroes comics and artwork

 

Posted

Jack's games also have a history of "reverse feature-creep": Buys IP from original developers and announced they'll release all the features promised!

But cooperative PC crewing will be too complicated

Internal areas of your craft will need to be instanced and limited to combat scenarios

Clan built and owned resource-gathering and social hubs are not possible at this time

and on and on and on...

Jack's game seems to get smaller in every press release


There is no such thing as an "innocent bystander"

 

Posted

Quote:
Originally Posted by Samuel_Tow View Post
From where I stand, I don't think it really matters WHO it was that downsized the CoH development team, merely that it happened and that, in view of the buyout and reinvestment, it was a mistake. There are only two ways this can go - either the downsize was a mistake and the buyout and reinvestment were the solution to fix this mistake, or the downsize WASN'T a mistake, which would make the buyout and reinvestment highly unreasonable, and I don't believe people would invest that kind of money without a solid reason.
There's a third possibility: the downsize was the correct decision for Cryptic, so it could focus its limited resources on the next game in the pipeline, but not the correct decision for NCSoft, which felt focusing on reinvestment in the existing IP would be more profitable.

If that's the case, then divestment for Cryptic and acquisition for NCSoft may have been simultaneously in the best interests of each. There doesn't need to be a "bad guy" in this situation, when practical realities may have simply forced each party's hand in sequence. Of course, if there was an actual bad guy in this instance, no one seems to be talking about it.


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Posted

I'm in agreement with Arcanaville on this. In the course of game development, it's fairly normal for a team to be downsized once the game is launched. In the case of CoH, that was extended for the first several months because of 40-50 being in the pipeline, and then CoV. However as it became to be know when the original Lord Recluse (Zeb Cook) left, basically his contract was up. Big dev teams are hired to build and launch games, not stay forever and ever. So while the reduction to the 15 was extreme, it doesn't have to "mean" anything.

Same goes with the buyout. Cryptic and NC had a contract as Publisher/Developer, and eventually time came to renegotiate that. They could have kept going, they could have killed the game, they could have done what they did. I'm sure it was a long involved process that led them to the conclusion that buying out the team and property was the way to go that helped all parties. No need for there to be a badguy.

However NCSoft's desire to keep things going in this game, as opposed to cutting and running when it came to games like TR and AA, says a lot about their confidence in the property and the team. Investment for a company that takes it seriously means just that, they want to increase the strength of the bonds, and have a very strong interest in future success. While some decisions may seem fickle to players, they're really decisions made with a lot of consideration. Concluding they have a hard and fast "trigger option" that says we're bailing on this game if your expansion doesn't meet these goals, is a pretty ridiculous conclusion when all that is taken into account.


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Quote:
Originally Posted by Golden Girl View Post
Like a Jack-free-environment, not-working-with-Jack, no-longer-in-the-same-building-as-Jack, and no-longer-in-the-same-company-as-Jack?
*sigh* Are you one of Jack's exes? i have never seen anyone so persistent about belittling, deriding and bad-mouthing someone, and everything they are involved with, as you are about Jack without a direct personal relationship being at the heart of it.

Show me on the flowchart where the bad man touched your game.


Dr. Todt's theme.
i make stuff...

 

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Quote:
Originally Posted by Schismatrix View Post
*sigh* Are you one of Jack's exes? i have never seen anyone so persistent about belittling, deriding and bad-mouthing someone, and everything they are involved with, as you are about Jack without a direct personal relationship being at the heart of it.

Show me on the flowchart where the bad man touched your game.
I think Jack left around the time I started - but as the game seemd to improve the less he was invovled in it, I'm kinda putting two and two together that he was more of a problem than a help to CoH


@Golden Girl

City of Heroes comics and artwork

 

Posted

Quote:
Originally Posted by Schismatrix View Post
*sigh* Are you one of Jack's exes? i have never seen anyone so persistent about belittling, deriding and bad-mouthing someone, and everything they are involved with, as you are about Jack without a direct personal relationship being at the heart of it.

Show me on the flowchart where the bad man touched your game.
There's many more like him.


 

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Quote:
Originally Posted by Lemur Lad View Post
However as it became to be know when the original Lord Recluse (Zeb Cook) left, basically his contract was up.
How do you know his contract was up?

Publicly, Zeb suddenly stopped posting and replying to PMs. Two months later we learned that he was no longer with Cryptic and that any further inquiries were met with silence.

That seems an odd way to go for simply not having a contract renewed.


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Posted

Quote:
Originally Posted by Arcanaville View Post
There's a third possibility: the downsize was the correct decision for Cryptic, so it could focus its limited resources on the next game in the pipeline, but not the correct decision for NCSoft, which felt focusing on reinvestment in the existing IP would be more profitable.

If that's the case, then divestment for Cryptic and acquisition for NCSoft may have been simultaneously in the best interests of each. There doesn't need to be a "bad guy" in this situation, when practical realities may have simply forced each party's hand in sequence. Of course, if there was an actual bad guy in this instance, no one seems to be talking about it.
But again, this questions whose decision it was. Even if this was the correct decision for Cryptic, Cryptic are no longer responsible for City of Heroes, and as such their agendas aren't really in our best interest, not at the moment and not, from all it seems, even back then. The bigger question is, however, was it a mistake for NCsoft to let that happen? And I, personally, think it was, because it essentially gutted what had been a moderately successful game.

Given the current situation and the fates of Tabula Rasa and Auto Assault, I don't foresee a second gutting in the near future, not on a whim, at the very least. I think it would be a mistake, and I think the previous gutting would serve as precedent for this conclusion.

As far as "bad guy" goes, I didn't believe it at the time, but Jack and Cryptic really WERE pushing for a new game and really WERE using a lot of their resources on it. The buyout may well have been the best thing to happen to this game in recent years.


Quote:
Originally Posted by Arcanaville View Post
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Posted

I find it puzzling that no one has pointed out in this thread the fact that CoH's revenues have consistently exceeded those of the Guild Wars franchise now for at least a full year, and likely longer (I don't feel like looking that far back in NC's quarterlies), yet as far as I can tell there is no buzz/rumor/what have you on the net that the plug might get pulled on GW.

And I would suspect that despite its lack of a subscription fee, it does not cost substantially less money to operate the server architecture, GM/support staff, and so forth for Guild Wars than it does for us.

Either way, CoH has pulled in $16.5 million in the last 9 months (in revenue) and manages to be about 5% of NC's total global revenues despite having zero presence in NC's biggest regional market (Korea). The percentage has slid lately mostly only because of Aion's unprecedented success (it's overtaken both Lineage titles combined by a large margin, as of Q3 2009, and now accounts for just slightly upwards of half of NCsoft's global revenue.) Aion's also given the American and European branches of NCsoft a massive kick in the pants, at least as concerns their relative contribution to the global revenues - sales from Korea are down from 57% of total sales in Q2 2009 to 48% of total sales in Q3 2009, despite the actual gross revenue rising from 79,199 million won to 79,922 million won. NCsoft saw a 127% increase in revenues from North America, and a 301% increase in revenues from Europe, from Q2 to Q3 of this year, which is pretty much entirely attributable to Aion.

I do think it's a fair point that the long-term "Champions effect" remains to be seen - after all, CoH revenues were noticeably, if not alarmingly, down this quarter, the first in which Champions had a meaningful market presence. The slide looks worse if you compare it to Q2 2009, but relative to this time this year, CoH revenues are only down about 12%... which I'd say is pretty good for a nearly six year old game that just had a very shiny competitor hit the market.

As someone said above, not every game can be WoW, and expecting every game to be WoW is silly.

EDIT: On a little further thought, one thing that _wouldn't_ surprise me is NCsoft taking the last step along the path they've been treading for a while, and merging the EU CoH population into the US servers. But I think the US servers are fairly safe.


 

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Originally Posted by Reiska View Post
I do think it's a fair point that the long-term "Champions effect" remains to be seen - after all, CoH revenues were noticeably, if not alarmingly, down this quarter, the first in which Champions had a meaningful market presence. The slide looks worse if you compare it to Q2 2009, but relative to this time this year, CoH revenues are only down about 12%... which I'd say is pretty good for a nearly six year old game that just had a very shiny competitor hit the market.
I see the argument that because a game is x number of years old, it has to have a significant population decline popping up all the time here in defense of CoXs numbers.

I will personally always hold to the belief that an MMO is not a 'normal' game. Many MMOs have declined in numbers over the years. This is fact. But there are a few that have either avoided or outright turned this trend around.

A lot of the older MMOs which were built on the premise of time sinks, repetitive tasks and forced teaming have indeed declined as people look for something new and better suited to their tastes. They never changed or truly looked to revamp their game on a continuous basis. Or they simply did it too late.

Some like SWG, just kept doing the wrong things.

I think what happened to COX is that we lost resources at a crucial time when we should and could have been doing more to retain and advance the game. It hurt. It wasn't just a matter of time eating away at our numbers.

I look at what CCP put into EVE. Constantly revamping the new user experience, huge investments in hardware, graphics upgrades, growing the galaxy. I don't think COX has had a comparable development push until the recent NCSoft reinvestment.

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As someone said above, not every game can be WoW, and expecting every game to be WoW is silly.
I agree. But as much as I dislike WoW, I can't fault Blizzard for their ability to pull in and continue to grow a game that's damn well big enough for anyone to be satisfied. And they aren't stopping. Same thing for CCP. And both those companies have made their share of mistakes as well.


 

Posted

Quote:
Originally Posted by Zombie Man View Post
How do you know his contract was up?

Publicly, Zeb suddenly stopped posting and replying to PMs. Two months later we learned that he was no longer with Cryptic and that any further inquiries were met with silence.

That seems an odd way to go for simply not having a contract renewed.
Just fuzzy memory of discussion at the time. I could have sworn it was attributed to something Zeb said offsite, but I am perfectly willing to be wrong.


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Posted

Quote:
Originally Posted by Reiska View Post
I do think it's a fair point that the long-term "Champions effect" remains to be seen - after all, CoH revenues were noticeably, if not alarmingly, down this quarter, the first in which Champions had a meaningful market presence. The slide looks worse if you compare it to Q2 2009, but relative to this time this year, CoH revenues are only down about 12%... which I'd say is pretty good for a nearly six year old game that just had a very shiny competitor hit the market.
I think the short term Champions Online effect is nothing more complex than if you're a casual gamer looking at the MMO marketspace, and superheroes catch your eye, knowing nothing else Champions Online is the obvious purchase because its newer: there's a presumption that the game has newer and better technology, and there is the perception that a newer less-established community will be easier to join. If Champions Online boxed sales didn't significantly cut into CoH boxed sales, I would interpret that as a significant failure on the part of Champions Online.

However, that situation should stabilize once CO itself establishes itself and gains most of its subscribers by word of mouth rather than being the interesting unknown. So I agree the long-term effect of CO might take a long time to see.

If at all: I'm guessing that at least one marketing strategy of Going Rogue will be to make the case that City of Heroes isn't ceding the technological high ground to Champions (or any other MMO). I wouldn't be surprised if the point to "Ultra Mode" was explicitly to be able to claim that City of Heroes: Going Rogue was powered by "all new" technology. That may, if its successful, flip the shiny spotlight onto CoX for a brief time and reverse the effect, making it even more difficult to be sure what Champions Online's net effect on subscriptions and sales of CoH was.

And by the way, that's the way the marketing game is played and I have no problem with either Atari or NC playing that game to attract eyeballs per se.


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Originally Posted by BackAlleyBrawler View Post
Wow...are the comments there always so brutal?

I had no idea so much was at stake with Going Rogue, you think someone here would have said something about the future of the entire NCWest division riding on our expansion pack.

man most of those comments over there were made bu people that do NOT even play or played a loooooong time ago, and a few of them were down right unfounded. Most of them just made me laugh "lol" yeah! just like that.

I think you guys are doing a great job! I love everything you all have given us for the past 5 years! GR looks to be a great addition to the list of updates.
And I can't wait to see more on that expansion!

Once again Great work Babs and company!!!!

Do i get Positive Rep for that one lol


iPwn


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Posted

Slashman: I couldn't agree more, honestly - the greatest portion of the drop in players and the latter half of the Cryptic days were more or less concurrent, with the slide slowing (but not stopping) when NCsoft bought out the City-of franchise. My personal belief is that this is most attributable to the devs' lack of attention to how poorly (or in some cases, not at all) some of CoV's flagship features were working, most glaringly base raids and the Cathedral of Pain. The fact that features advertised on CoV's box are still not working, three years later, can't help the game's press much. I cannot help but say, however, that I think there *are* more important things for the dev team to be working on than base raids and the Cathedral of Pain - but this is only the case because, to be blunt, most of the "hardcore" PvP crowd to which such content caters has moved on to other games by now and likely won't be back. I'd love to see the Cathedral of Pain go in, but at this point, it would honestly best be implemented as a solely PvE affair with no connection to bases or base raiding, I think.

Like it or not, PvP was a signfiicant fueler of CoV's sales, in my opinion, and the relative failure of it was central to CoV's underperformance. The general long-term neglect of redside is probably at least peripheral to this - while CoV's content is on average far more interesting and better written (technically speaking) than CoH's, there's also a lot less variety of it - you're likely to have seen every red-exclusive story arc in the game by the time you've leveled three villains to 50, if not two. (Assuming you're trying, and complaints about the substance of the content wherein you're for the most part Arachnos' dog rather than feeling proactive aside.)

CoH has declined significantly less than its peers (ignoring WoW, which is its own little beast) in the 5-1/2 years since its release; even at a conservative estimate of the subscription count we're at 55% or so of the initial launch total, which is better than AoC or WAR despite those games being only a year or two old. I can't really explain why WoW is so successful other than name recognition and inertia; the quality of the game has been slipping for quite some time, and recently that slide has been accelerating.

Zombie: More surprising is that despite said recession AND a competing product, they're only down 12% from last year.

Arcana: You're almost certainly right here (as per usual). CO's initial performance seems pretty lackluster, though I lack any actual numbers relating to it. I won't be surprised if it's "maintenance moded" pretty quickly though.

For what it's worth, I'm really looking forward to Going Rogue. My interest in CoH has significantly waned over the years, though this is due to me burning out on MMOs in general rather than any intrinsic qualities of the game - as it is now, it's an interesting diversion for me maybe once a week rather than something I play regularly. The only times I play CoH "seriously" anymore are 2X weekends, for the most part - hopefully GR will get me to at least play a bit more than a few hours a week again.


 

Posted

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Originally Posted by Reiska View Post
I find it puzzling that no one has pointed out in this thread the fact that CoH's revenues have consistently exceeded those of the Guild Wars franchise now for at least a full year, and likely longer (I don't feel like looking that far back in NC's quarterlies), yet as far as I can tell there is no buzz/rumor/what have you on the net that the plug might get pulled on GW.
To my knowledge this is because ArenaNet has much pulled the majority of their resources off GW and onto GW2. Since GW works purely on a box sales model - no sub fees - (not sure if it even has any RMT components) that revenue are of a title that had its last major release in 2007.

Whether or not Guild Wars will be given much attention after Guild Wars 2 launches is a good question.

ChampO's box sales were pretty good - they where the third highest selling title for PCs in September 2009 - but retention probably hasn't been good. We'll have to wait for Q4 NCsoft results to get a better idea of that impact. Atari's next financial report might also provide some insights.


 

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Originally Posted by UnSub View Post
ChampO's box sales were pretty good
Is that due to their current pricing? Or did that happen before? Last I heard, their boxes were $35 and came with 60 days of playtime.


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Originally Posted by PRAF68_EU View Post
Dispari has more than enough credability, and certainly doesn't need to borrow any from you.

 

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Quote:
Originally Posted by UnSub View Post
To my knowledge this is because ArenaNet has much pulled the majority of their resources off GW and onto GW2. Since GW works purely on a box sales model - no sub fees - (not sure if it even has any RMT components) that revenue are of a title that had its last major release in 2007.
I'm not sure you can compare Guild Wars to other MMOs in the same way. With no subs and no Item Mall, its revenues are based entirely on sale of the original box and subsequent expansions. If they stop coming...revenue drops.

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Whether or not Guild Wars will be given much attention after Guild Wars 2 launches is a good question.
Hard to say. I was never a big GW fan in the first place though.

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ChampO's box sales were pretty good - they where the third highest selling title for PCs in September 2009 - but retention probably hasn't been good. We'll have to wait for Q4 NCsoft results to get a better idea of that impact. Atari's next financial report might also provide some insights.
This seems to be the trend for the major MMO titles that are launching nowadays. High initial sales, followed by major falloff because the end product isn't quite what people expected or were promised.

AoC and WAR have fallen into this trap and don't seem to be having much luck getting out of it. I guess that's what comes from trying to be a WoW killer.

In the case of CO, I dunno. You would think that with the 'experience gained from working on CoX' that the initial launch would blow people away. Maybe they are doing OK, though. I can't really say.


 

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Originally Posted by Dispari View Post
Is that due to their current pricing? Or did that happen before? Last I heard, their boxes were $35 and came with 60 days of playtime.
Across all of September 2009. Aion was the highest box seller, followed by The Sims 3, followed by ChampO.

Aion indicates it sold 970k copies into Western markets in other NCsoft financial information - that's probably box sales (although the chart splits that into a standard edition and a Collector's Edition). Sales of the other best selling PC games by box sales haven't been released.


 

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Originally Posted by Slashman View Post
In the case of CO, I dunno. You would think that with the 'experience gained from working on CoX' that the initial launch would blow people away. Maybe they are doing OK, though. I can't really say.
What's most interesting is that this "experience gained from working on City of Heroes" doesn't actually seem to be showing anywhere in the actual game. What HAS shown up seems more akin to "experience gained from listening to City of Heroes forum rants and whines." Very much nothing else seems to have made the jump between games.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.