Are Veterans Getting Penalized for CoV/Hero Gear?


AmericanSteel

 

Posted

Hey everybody. I’m very excited about the up-and-coming Veteran’s rewards—but had heard some odd things while perusing the boards. You know—folks who weren’t getting credit for timecards and such. So I thought I’d hit my account and see if mine was up to snuff.

Account created: April 12, 2004. Woo for me!
Paid time? 25 months.

Yep, they only count the times you PAY them. Not the free month you get with CoH, not the free month you get with CoV, and not the free month you get with the Hero Gear Kit. I should have 28 months.

[ QUOTE ]

Hi XXXXXX,

Thank you for your reply.

After reviewing your billing information, your account is showing the correct amount of billed time. The included time that comes with the games do not count towards the billed time. So while you may have 28 months that you have been playing the game, you have only been billed 25 times.

Please let us know if you have any further questions.

[/ QUOTE ]

So my question is:
Do you think the Devs will take this into account somehow? By being a faithful game player, purchasing extra (somewhat useless) fluff, and diving on the expanshalone—I’m getting punished. If the rewards are based on time paid, I’ll get my Veterans rewards two months after other folks. Or, say, three months behind someone who picked up a 14-day trial.

Am I just overreacting? Or should this be bothering more people?

Not trying to cause a ruckus, I remain—
Dumples


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

You're slightly mistaken. Pretty sure Cuppa confirmedit'son time *played*.


Furio--Lvl 50+3 Fire/Fire/Fire Blaster, Virtue
Megadeth--Lvl 50+3 Necro/DM/Soul MM, Virtue
Veriandros--Lvl 50+3 Crab Soldier, Virtue
"So come and get me! I'll be waiting for ye, with a whiff of the old brimstone. I'm a grim bloody fable, with an unhappy bloody end!" Demoman, TF2

 

Posted

[ QUOTE ]
You're slightly mistaken. Pretty sure Cuppa confirmedit'son time *played*.

[/ QUOTE ]

Yeah, the source above was merely to help you get an estimate. The point being that if you ever unsubscribed those months you were not subscribed would not count towards your rewards.


 

Posted

Hey Xandra. I did re-re-re-peruse the Dev digest, but to little avail. So then, how DO they know? If I had quit playing, and come back--would my account be updated to say something like...

April 04-May 05
Jan 06-Aug 06

Hm. Hey, it's me, you know? I'll happily be wrong.
*ponders*
D


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

Yeah, its months subscribed; not months paid last I checked too >.>

Of course, I'm still screwed. I joined a month after CoX launched; but due to an account switch, I've only got CoV's launch on my current account as my start date.... so yeah <;.;> /sigh


A Warrior's Friend: ID 335212 - Help Infernal save Valkyrie from Battle Maiden.
Above Mars Part 1: The Wellington: ID 159769 - Save Mars by destroying a monstrous battleship from the inside!
>.> My DA page, where I attempt to art.

 

Posted

[ QUOTE ]
Hey Xandra. I did re-re-re-peruse the Dev digest, but to little avail. So then, how DO they know? If I had quit playing, and come back--would my account be updated to say something like...

April 04-May 05
Jan 06-Aug 06

Hm. Hey, it's me, you know? I'll happily be wrong.
*ponders*
D

[/ QUOTE ]

They look at the date you opened your account. They look at the current date when the awards are implemented. They then subtract any time that your account was closed. Viola. Time played.

Me personally, I'm set. Account's been running since day negative 3 of CoH


Furio--Lvl 50+3 Fire/Fire/Fire Blaster, Virtue
Megadeth--Lvl 50+3 Necro/DM/Soul MM, Virtue
Veriandros--Lvl 50+3 Crab Soldier, Virtue
"So come and get me! I'll be waiting for ye, with a whiff of the old brimstone. I'm a grim bloody fable, with an unhappy bloody end!" Demoman, TF2

 

Posted

[ QUOTE ]
Yeah, its months subscribed; not months paid last I checked too >.>

Of course, I'm still screwed. I joined a month after CoX launched; but due to an account switch, I've only got CoV's launch on my current account as my start date.... so yeah <;.;> /sigh

[/ QUOTE ]

Join the club :-l

Had an account at launch, but, stopped playing 2 months after due to work and such. When I decided to come back, I had forgotten my password, so, I was unable to re-activate that account.

I came back when CoV launched, and now have 9 months of paid time. Would have 11.

Xer


 

Posted

[ QUOTE ]
Yeah, its months subscribed; not months paid last I checked too >.>

Of course, I'm still screwed. I joined a month after CoX launched; but due to an account switch, I've only got CoV's launch on my current account as my start date.... so yeah <;.;> /sigh

[/ QUOTE ]

I think you should beat up your brother for that one. Wasn't it you who allowed their bro to get to 50 on her account? Hmm? (... her? I think?)



I'm glad it's for subscription though because ... well, I've been around. Every. Day.

Heck, I'd like something special for those geeks of us who have the most consecutive days played...


Please read my FEAR/Portal/HalfLife Fan Fiction!
Repurposed

 

Posted

Precedent for Auto Assault (I don't know if the Lineages or Guild Wars have vet rewards) is that they do not count the original months.. if this is an NCSoft tracked thing, they it's possible that free months might not be counted. I wouldn't be surprised if I didn't get credit for my three free months, personally.


Dawncaller - The Circle of Dawn
Too many blasted alts to list, but all on Virtue.

 

Posted

[ QUOTE ]
Precedent for Auto Assault (I don't know if the Lineages or Guild Wars have vet rewards) is that they do not count the original months.. if this is an NCSoft tracked thing, they it's possible that free months might not be counted. I wouldn't be surprised if I didn't get credit for my three free months, personally.

[/ QUOTE ]

That would stink for the really loyal customers who bought both CoH, CoV and a hero kit.

{Edit} Something looks wonky, as I'm only showing 1 year and 9 months and I've only been not active for about a week while I made sure I wasn't going to over extend my credit card balance.

And I've been playing since the three day head start too.

Something in their numbers is not adding up.


Still here, even after all this time!


 

Posted

[ QUOTE ]
That would stink for the really loyal customers who bought both CoH, CoV and a hero kit.

[/ QUOTE ]
That was my reasoning for opening discussion. We know so little about it, it's almost pointless to discuss...but I'm still wigged out over it. If someone just starts playing, they're going to have a three month head-start on me...but only if Veteran's Rewards are based on "billing time."
D


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

[ QUOTE ]
[ QUOTE ]
That would stink for the really loyal customers who bought both CoH, CoV and a hero kit.

[/ QUOTE ]
That was my reasoning for opening discussion. We know so little about it, it's almost pointless to discuss...but I'm still wigged out over it. If someone just starts playing, they're going to have a three month head-start on me...but only if Veteran's Rewards are based on "billing time."
D

[/ QUOTE ]

I suggest you wait to get worked up about it
1) if and when you find out for sure that you are being shorted some time and
2) you find out what the rewards actually are.

I don't understand why people agonize over things we know very little about at this point.


 

Posted

Oh, not agonizing. Just theorizing.


There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.

 

Posted

[ QUOTE ]
[ QUOTE ]
That would stink for the really loyal customers who bought both CoH, CoV and a hero kit.

[/ QUOTE ]
That was my reasoning for opening discussion. We know so little about it, it's almost pointless to discuss...but I'm still wigged out over it. If someone just starts playing, they're going to have a three month head-start on me...but only if Veteran's Rewards are based on "billing time."
D

[/ QUOTE ]

Well, I don't think anyone would be three months ahead, since presumably everyone has one month free from buying the game. So to that that partly equalizes things; at most they'd only be two months ahead.

We don't know that that's how things will work here, though, so no point worrying yet (and that's coming from a mother with advanced training in worrying. )


 

Posted

The Devs have already said it includes 'free' months. Why are we still talking about this?


 

Posted

[ QUOTE ]
[ QUOTE ]
Yeah, its months subscribed; not months paid last I checked too >.>

Of course, I'm still screwed. I joined a month after CoX launched; but due to an account switch, I've only got CoV's launch on my current account as my start date.... so yeah <;.;> /sigh

[/ QUOTE ]

I think you should beat up your brother for that one. Wasn't it you who allowed their bro to get to 50 on her account? Hmm? (... her? I think?)



I'm glad it's for subscription though because ... well, I've been around. Every. Day.

Heck, I'd like something special for those geeks of us who have the most consecutive days played...

[/ QUOTE ]

Technically my fault yeah <,<; But I had no idea he'd stick to one character like glue... and for that matter; join an SG, with which he played almost constantly <O.o>; It was truely odd.

Oh well >< I hope whatever the 3 year reward is I won't feel like crying about. Cause I'll be quite sad if its truely awesome or something I'd really want >.<;; Knowing my luck it will be <T_T> Oh well. Maybe the Mecha AT will be in by the time I get it <'x'>; I can wish can't I?


A Warrior's Friend: ID 335212 - Help Infernal save Valkyrie from Battle Maiden.
Above Mars Part 1: The Wellington: ID 159769 - Save Mars by destroying a monstrous battleship from the inside!
>.> My DA page, where I attempt to art.

 

Posted

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
Yeah, its months subscribed; not months paid last I checked too >.>

Of course, I'm still screwed. I joined a month after CoX launched; but due to an account switch, I've only got CoV's launch on my current account as my start date.... so yeah <;.;> /sigh

[/ QUOTE ]

I think you should beat up your brother for that one. Wasn't it you who allowed their bro to get to 50 on her account? Hmm? (... her? I think?)



I'm glad it's for subscription though because ... well, I've been around. Every. Day.

Heck, I'd like something special for those geeks of us who have the most consecutive days played...

[/ QUOTE ]

Technically my fault yeah <,<; But I had no idea he'd stick to one character like glue... and for that matter; join an SG, with which he played almost constantly <O.o>; It was truely odd.

Oh well >< I hope whatever the 3 year reward is I won't feel like crying about. Cause I'll be quite sad if its truely awesome or something I'd really want >.<;; Knowing my luck it will be <T_T> Oh well. Maybe the Mecha AT will be in by the time I get it <'x'>; I can wish can't I?

[/ QUOTE ]

Your brother sounds like some odd mutant or something... Did the Devouring Earth get at him? A good warning sign is if he has started to sprout leaves on his arms and head. >_>

A person who doesn't have Alt-itis just sounds so... wierd.

And I too have fingers and toes crossed that the 2yr and 3yr rewards are not too cool. I have only been playing for about a year now.


 

Posted

[ QUOTE ]
[ QUOTE ]
Precedent for Auto Assault (I don't know if the Lineages or Guild Wars have vet rewards) is that they do not count the original months.. if this is an NCSoft tracked thing, they it's possible that free months might not be counted. I wouldn't be surprised if I didn't get credit for my three free months, personally.

[/ QUOTE ]

That would stink for the really loyal customers who bought both CoH, CoV and a hero kit.

{Edit} Something looks wonky, as I'm only showing 1 year and 9 months and I've only been not active for about a week while I made sure I wasn't going to over extend my credit card balance.

And I've been playing since the three day head start too.

Something in their numbers is not adding up.

[/ QUOTE ]

well, if you've ever used a game time card, it's apparantly caused problems with tracking. mine was a few months off, and support fixed it for me.


 

Posted

What happens if you've cancelled and re-opened your account?

I had to do that to change Credit Cards, very annoying.

*EDIT* Just checked, total time subscribed is correct and awesome! Now, where are my delicious rewards?


 

Posted

[ QUOTE ]
Hey Xandra. I did re-re-re-peruse the Dev digest, but to little avail. So then, how DO they know?

[/ QUOTE ]

I PM'd CuppaJo asking if vet rewards were going to be calculated based on what it says on the NCSoft account page, or on actual total time PLAYED (which of course are 2 different things because of the free months). Her reply was this:

[ QUOTE ]
total time played

you only see paid time on your screen - on my internal account screen I see that, and total time.


[/ QUOTE ]

I don't know how "official" you'd consider that, but it was good enough for me. I posted this reply a week or so ago in one of the other seemingly hundreds of thread already on this subject.


 

Posted

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The Devs have already said it includes 'free' months. Why are we still talking about this?

[/ QUOTE ]

Yes, that's what I'm wondering. OK, so not everybody knows, but it's a well enough known fact that should have come up first thing.

All months are included, paid or free. That's straight from our friends with the red names.


Quote:
Originally Posted by Arcanaville View Post
Samuel_Tow is the only poster that makes me want to punch him in the head more often when I'm agreeing with him than when I'm disagreeing with him.

 

Posted

[ QUOTE ]
[ QUOTE ]
Hey Xandra. I did re-re-re-peruse the Dev digest, but to little avail. So then, how DO they know?

[/ QUOTE ]

I PM'd CuppaJo asking if vet rewards were going to be calculated based on what it says on the NCSoft account page, or on actual total time PLAYED (which of course are 2 different things because of the free months). Her reply was this:

[ QUOTE ]
total time played

you only see paid time on your screen - on my internal account screen I see that, and total time.


[/ QUOTE ]

I don't know how "official" you'd consider that, but it was good enough for me. I posted this reply a week or so ago in one of the other seemingly hundreds of thread already on this subject.

[/ QUOTE ]

Good enough for me. That puts me at 22 months instead of 20, qualifying me currently for one more reward!!!! :: dances and cheers ::


 

Posted

[ QUOTE ]
Good enough for me. That puts me at 22 months instead of 20, qualifying me currently for one more reward!!!! :: dances and cheers ::

[/ QUOTE ]

So where have you got this structure from? Or have they indicated it's one per three months?


 

Posted

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
That would stink for the really loyal customers who bought both CoH, CoV and a hero kit.

[/ QUOTE ]
That was my reasoning for opening discussion. We know so little about it, it's almost pointless to discuss...but I'm still wigged out over it. If someone just starts playing, they're going to have a three month head-start on me...but only if Veteran's Rewards are based on "billing time."
D

[/ QUOTE ]

I suggest you wait to get worked up about it
1) if and when you find out for sure that you are being shorted some time and
2) you find out what the rewards actually are.

I don't understand why people agonize over things we know very little about at this point.

[/ QUOTE ]

QFT !!!


 

Posted

[ QUOTE ]
[ QUOTE ]
Good enough for me. That puts me at 22 months instead of 20, qualifying me currently for one more reward!!!! :: dances and cheers ::

[/ QUOTE ]

So where have you got this structure from? Or have they indicated it's one per three months?

[/ QUOTE ]

Well, the first one is for three months...

You're right. >_< I shouldn't assume because it makes an [censored] of you and me.