Discussion: Freebie Friday is Live!
By
2short2care,
Posted on: 2012-05-24 16:12 in News, Events and Announcement Discussion
I saw this and thought to myself, "Oh man, a lot of people are going to fall victim to this..."
The Freebie Friday 'trial' program may have just stepped in it. What a nightmare this will be for customer support.
Story arcs:
The Golden Scepter: #9852 [Winner of American Legion's July 2011 AE Author Contest]
Let your voice be heard! Sign the petition to keep CoH alive.
Guys, we're checking into this. Until then, hold off on purchasing it.
Andy Belford
Community Manager
Paragon Studios
Quote:
Incase you hadn't thought about this, a warning in the gmotd (until it's fixed) might be a good idea to reach a greater portion of the player base. Just a thought. |
Originally Posted by Zwillinger
Guys, we're checking into this. Until then, hold off on purchasing it.
|
Story arcs:
The Golden Scepter: #9852 [Winner of American Legion's July 2011 AE Author Contest]
Let your voice be heard! Sign the petition to keep CoH alive.
Quote:
Just to be 100% clear, how did you go about trying to claim the item? Was it directly from the Featured Items tab or did you navigate to the item manually?
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Originally Posted by B_L_Angel
Freebie Friday charging 80 points for the warwolf whistle ?
Just went to claim the freebie, but when you get to the checkout screen its trying to charge 80 points for it. |
Andy Belford
Community Manager
Paragon Studios
Quote:
We'd likely have something fixed before a GMOTD could be put up (GMOTD's take around 30-45 minutes each to get published to live. We QA each one of them.
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Originally Posted by Mystic_Fortune
Incase you hadn't thought about this, a warning in the gmotd (until it's fixed) might be a good idea to reach a greater portion of the player base. Just a thought.
|
Andy Belford
Community Manager
Paragon Studios
Quote:
Ouch. Well, I'll do my part to get the word out then, in the meantime.|
Originally Posted by Zwillinger
We'd likely have something fixed before a GMOTD could be put up (GMOTD's take around 30-45 minutes each to get published to live. We QA each one of them.
|
Edit: You weren't kidding about it getting fixed before word could get to the masses, lol.
Story arcs:
The Golden Scepter: #9852 [Winner of American Legion's July 2011 AE Author Contest]
Let your voice be heard! Sign the petition to keep CoH alive.
I had added the item to may cart directly from the store front page.
When I do it now, my cart shows the item at the expected 0 points.
Quote:
FWIW, I just bought it and it was 0, 0, 0 all the way through, with a receipt for 0. So it worked properly for me.
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Originally Posted by Zwillinger
Just to be 100% clear, how did you go about trying to claim the item? Was it directly from the Featured Items tab or did you navigate to the item manually?
|
Result: It looks like we had a brief window where the item went live with incorrect pricing. This was only live for around 10-15 minutes, however it appears that a few of you may have been affected by it.
If you were erroneously charged 80 points for the item, please be sure to file a Customer Service appeal and they'll perform a short investigation to verify the charge and refund appropriately.
I do apologize for any inconvenience this may have caused anyone and reassure everyone that the issue was quickly noticed and fixed. I double checked this myself by purchasing the item on my personal account.
Andy Belford
Community Manager
Paragon Studios
Went in game and got the "Friday" Freebie with no issues. And I went directly from the Featured Items tab.
Quote:
It was up for me just before Midnight British Summer Time, right there on the Home page.
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Originally Posted by Zwillinger
Just to be 100% clear, how did you go about trying to claim the item? Was it directly from the Featured Items tab or did you navigate to the item manually?
|
Tyger (50), Mutation-Controller Mind/FF - oldest Mind/FF on Union
Quote:
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Originally Posted by Dispari
I don't know why Dink thinks she's not as sexy as Jay was. In 5 posts she's already upstaged his entire career.
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Big Thumbs Up for the free wolves!!!
Well, at least we can finally scratch "not free, not random, and not on Friday" off our list. That just leaves the final one, "not free, not random, not on Friday, and not an actual item" on my scratch card.
Oh come on, its a little funny.
[Guide to Defense] [Scrapper Secondaries Comparison] [Archetype Popularity Analysis]
In one little corner of the universe, there's nothing more irritating than a misfile...
(Please support the best webcomic about a cosmic universal realignment by impaired angelic interference resulting in identity crisis angst. Or I release the pigmy water thieves.)
Quote:
Nice save, team!|
Originally Posted by Zwillinger
Result: It looks like we had a brief window where the item went live with incorrect pricing. This was only live for around 10-15 minutes, however it appears that a few of you may have been affected by it.
If you were erroneously charged 80 points for the item, please be sure to file a Customer Service appeal and they'll perform a short investigation to verify the charge and refund appropriately. I do apologize for any inconvenience this may have caused anyone and reassure everyone that the issue was quickly noticed and fixed. I double checked this myself by purchasing the item on my personal account. |
Poodoo happens... how people handle it is what really matters!
Quote:
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Originally Posted by Arcanaville
Well, at least we can finally scratch "not free, not random, and not on Friday" off our list. That just leaves the final one, "not free, not random, not on Friday, and not an actual item" on my scratch card.
Oh come on, its a little funny. |
@Zethustra
"Now at midnight all the agents and the superhuman crew come out
and round up everyone that knows more than they do"-Dylan
and round up everyone that knows more than they do"-Dylan
Quote:
Seconding this. I think this is my favorite Freebie Friday offering so far. |
Originally Posted by GPBunny
Big Thumbs Up for the free wolves!!!
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Main Hero: Chad Gulzow-Man (Victory) 50, 1396 Badges
Main Villain: Evil Gulzow-Man (Victory) 50, 1193 Badges
Mission Architect arcs: Doctor Brainstorm's An Experiment Gone Awry, Arc ID 2093
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Quote:
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Originally Posted by Nethergoat
it's NEVER too late to pad your /ignore list!
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Quote:
On the other hand. My personal favorite was the Princess Hat.
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Originally Posted by Chad Gulzow-Man
Seconding this. I think this is my favorite Freebie Friday offering so far.
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Story arcs:
The Golden Scepter: #9852 [Winner of American Legion's July 2011 AE Author Contest]
Let your voice be heard! Sign the petition to keep CoH alive.
Quote:
Next week, in order to best leverage developer resources and respond to player feedback, the freebie friday giveaway will probably be a power that summons a warwolf wearing the princess hat.
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Originally Posted by Mystic_Fortune
On the other hand. My personal favorite was the Princess Hat.
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[Guide to Defense] [Scrapper Secondaries Comparison] [Archetype Popularity Analysis]
In one little corner of the universe, there's nothing more irritating than a misfile...
(Please support the best webcomic about a cosmic universal realignment by impaired angelic interference resulting in identity crisis angst. Or I release the pigmy water thieves.)
Quote:
I got a tweet saying this was the final Freebie Friday. Not sure if that's forever, or just temporarily.
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Originally Posted by Arcanaville
Next week, in order to best leverage developer resources and respond to player feedback, the freebie friday giveaway will probably be a power that summons a warwolf wearing the princess hat.
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(Sometimes, I wish there could be a Dev thumbs up button for quality posts, because you pretty much nailed it.) -- Ghost Falcon
Quote:
Yeah, I missed the item again. Pretty much on account of the entire "not free and not on Friday" bit. It's too bad, the w^3 is a nice item.
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Originally Posted by Arcanaville
Well, at least we can finally scratch "not free, not random, and not on Friday" off our list. That just leaves the final one, "not free, not random, not on Friday, and not an actual item" on my scratch card.
Oh come on, its a little funny. |
There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.
Quote:
It's still available for another 9 hours (as of this posting).
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Originally Posted by DumpleBerry
Yeah, I missed the item again. Pretty much on account of the entire "not free and not on Friday" bit. It's too bad, the w^3 is a nice item.
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"You don't lose levels. You don't have equipment to wear out, repair, or lose, or that anyone can steal from you. About the only thing lighter than debt they could do is have an NPC walk by, point and laugh before you can go to the hospital or base." -Memphis_Bill
We will honor the past, and fight to the last, it will be a good way to die...
Quote:
Not for me! |
Originally Posted by DarkGob
It's still available for another 9 hours (as of this posting).
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There are no words for what this community, and the friends I have made here mean to me. Please know that I care for all of you, yes, even you. If you Twitter, I'm MrThan. If you're Unleashed, I'm dumps. I'll try and get registered on the Titan Forums as well. Peace, and thanks for the best nine years anyone could ever ask for.
Quote:
I really liked that they did a costume piece--especially a new costume piece--but I don't want to get into an argument about gender bias again.
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Originally Posted by Mystic_Fortune
On the other hand. My personal favorite was the Princess Hat.
|
Main Hero: Chad Gulzow-Man (Victory) 50, 1396 Badges
Main Villain: Evil Gulzow-Man (Victory) 50, 1193 Badges
Mission Architect arcs: Doctor Brainstorm's An Experiment Gone Awry, Arc ID 2093
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Quote:
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Originally Posted by Nethergoat
it's NEVER too late to pad your /ignore list!
|
Quote:
Um, what? It still says 6h 15m left for me. It shouldn't matter who or where you are; this is based on server time, not your local time. |
Originally Posted by DumpleBerry
Not for me!
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(Or are you just saying you don't have an opportunity to claim it before it expires due to other obligations?)
Main Hero: Chad Gulzow-Man (Victory) 50, 1396 Badges
Main Villain: Evil Gulzow-Man (Victory) 50, 1193 Badges
Mission Architect arcs: Doctor Brainstorm's An Experiment Gone Awry, Arc ID 2093
-----
Quote:
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Originally Posted by Nethergoat
it's NEVER too late to pad your /ignore list!
|
Freebie Friday charging 80 points for the warwolf whistle ?
Just went to claim the freebie, but when you get to the checkout screen its trying to charge 80 points for it.