Discussion: Salute to Statesman Loyalty Rewards on April 18th!


2short2care

 

Posted

Hey, I'm pretty sure I had an active account during that time period, and i haven't gotten any of these rewards yet, is there a waiting period? I just want to know if I am eligible or not for the rewards.
Thank you


 

Posted

Quote:
Originally Posted by _r0y_ View Post
Normally "loyalty" is based in years or total dollar values spent by customers. This is just really poor management and should have been internalized a bit more. It's like a grocery store giving away a turkey for everyone who shopped last Saturday... sorry, ma'am - you've only been shopping here every Thursday for 6 years, so you get nothing.
No, it is like being told that if you shop at the store every day for 6 months, that you get a loyalty reward. It did not matter if you have been shopping at the store on and off for 7-8 years, only if you shopped every day during the promotional period.

The faulty reasoning you are trying to apply is completely self-serving nonsense.

Quote:
Originally Posted by _r0y_ View Post
I know a number of 5-6 year subscribers who've had small lapses here and there, and to pull something like this on them is not only a slap in their face, but a red flag for future management of the product.
Hate to break this to you, but the previous loyalty program (7 years of Super Rewards) was pretty much the same deal. Only this one had even more heads-up to players than the last one.

Quote:
Seven Years of Super Rewards
City of Heroes is about to celebrate its 7th year of super-powered adventures, and it wouldn't have been possible without the support and loyalty of our players. So this year we're offering a special bonus to our current customers.
All City of Heroes® players who maintain an active, uninterrupted account for the time period beginning February 1st, 2011 (12:01 a.m. EST / 5:01 a.m. GMT) and ending April 18th, 2011 (11:59 p.m. EST / 4:59 a.m. GMT) will receive a set of special rewards for their loyalty to Paragon City™ The Rogue Isles,™ or Praetoria™.
As you can see, this isn't the first time a loyalty program ran this way.

Quote:
Originally Posted by _r0y_ View Post
Yikes. I don't even think it's worth arguing with this current crop of temp. developers. Can't wait for the next batch.
Yes, because it you have already made up your mind based on faulty reasoning and aren't willing to be wrong.

Quote:
Originally Posted by RaggleFraggle3000 View Post
Hey, I'm pretty sure I had an active account during that time period, and i haven't gotten any of these rewards yet, is there a waiting period? I just want to know if I am eligible or not for the rewards.
Thank you
Contact Customer Support, either in game or on the website.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

Thank you Snow Globe, Ill try that.


 

Posted

Quote:
Originally Posted by Tetsuko_NA View Post
I wasn't attempting to impose any point of view except the reality of the way the system works. There seemed to be some confusion about the Loyalty program having to do with the amount of money overall spent on the game. That's not how it is awarded.

I was drawing a parallel with a coffee shop punch card to give another example of an award given for specific circumstances, regardless of other business done with the shop.

The game can't detect your motives - or lack thereof - for letting your account lapse. It only knows if you have or if you haven't, and that's what the award is based on.

That's one reason why I hope the items will be made available in the Shop at some point in the future... the more options for people to get the things they want, the better.
That's great, but it really has nothing to do with what my complaint was.

I'm perfectly aware of why I didn't receive the content. I am annoyed that it's a minor technicality that gyps me of it, but I can live with it assuming that I'm not permanently barred from it's access.

Like I said in my first post, regardless of the time I have subbed and amount I pay into the game, the group that values what they gave (even though it is less time and money dedicated) responding that they should possess the content alone, and their apparent superiority on the topic is 'awesome'.

And by awesome I mean it's a damn shame.

EDIT: Or in short, I don't like playing second fiddle to self-entitled twits in spite of the loyalty I actually display. I could have been more clear in that aspect though. >_>


 

Posted

Quote:
Originally Posted by _r0y_ View Post
slap in the face
I just gotta say, I love your signature comment, and how ironically applicable it is. Kudos to you, sir.


 

Posted

Quote:
Originally Posted by _r0y_ View Post
slap in their face
Drink.


 

Posted

Quote:
Originally Posted by Snow Globe View Post
As you can see, this isn't the first time a loyalty program ran this way.
"Because they've done it before." isn't a compelling argument.

Not to mention the previous program was about 2 months shorter.


 

Posted

Quote:
Originally Posted by Lord_Kalistoh View Post
Guys, drop the analogies, is more simple.
- CoH can be played for free.
- The rewards are for ppl that paid the 4 months of game (13€x4=52€)
- During the same time, ppl could drop the subscription, use it to play another game AND still play CoH for FREE.

So, allowing anyone purchase the rewards by less than 52€ is a slap in the face of the costumers that maintained their subscriptions.
^ this, think everyone just needs to get that point across nice and clear.


 

Posted

I think everyone should stop slapping themselves in the face and blaming in on someone else.

Because you know, slapping yourself in the face is a slap in the face of those who are trying not to slap themselves in the face.


 

Posted

I think we hit alcohol poisoning levels.


 

Posted

I'm gonna slap everyone in the face and that includes myself. *internet slap in face*

*we all die of alcohol poisoning*


Cancel the kitchen scraps for widows and lepers, no more merciful beheadings and call off christmas!

 

Posted

Quote:
Originally Posted by Snow Globe View Post
No, it is like being told that if you shop at the store every day for 6 months, that you get a loyalty reward. It did not matter if you have been shopping at the store on and off for 7-8 years, only if you shopped every day during the promotional period.

The faulty reasoning you are trying to apply is completely self-serving nonsense.
...(rest of useless reply snipped)...
Thank you for proving my point, but it is unlcear why you use a similar analogy to show what happened and then say it's faulty reasoning and self-serving. Pretty self-aggrandizing, if you ask me! I am not sure you understand at all what I said, instead you seem to focus in on an over-zealous pursuit to defend something that is neither yours nor was it ever asked of you to defend! Nothing more annoying in this world than people who insist to help those that do not ask for it.

Anyway, yes, you are correct, it IS like saying "you shop at the store every day for 6 months, that you get a loyalty reward. It did not matter if you have been shopping at the store on and off for 7-8 years..." (emphasis mine) to use your own words.

Then you completely MISS the whole slap-in-the-face to the person who's been with them for 7-8 years because, well, technically, you weren't here everyday from point A to point B in the last 6 months. So, as Steve Martin used to say, "Well, Eeeexxxccuuuuuuuuuse ME!". Not sure if you are a joker or just one of those "I MUST REPLY TO ANYTHING" type people, I'm not on the forums hardly AT ALL to know; but know this: your analogy was apt, but your conclusion what out of left field. Way out.

But thanks for caring!


"Look how many pages of crap are in this thread already!" -r0y to all threads on these forums.

 

Posted

Simple solution: Next time they offer a deal on a long-term subscription, buy one. I think the 12+2 month sub ends up being like $10.25/mo. Then you never have to worry about missing out on a loyalty reward again.


Main Hero: Chad Gulzow-Man (Victory) 50, 1396 Badges
Main Villain: Evil Gulzow-Man (Victory) 50, 1193 Badges
Mission Architect arcs: Doctor Brainstorm's An Experiment Gone Awry, Arc ID 2093

-----
Quote:
Originally Posted by Nethergoat View Post
it's NEVER too late to pad your /ignore list!

 

Posted

Quote:
Originally Posted by _r0y_ View Post
Then you completely MISS the whole slap-in-the-face to the person who's been with them for 7-8 years because, well, technically, you weren't here everyday from point A to point B in the last 6 months.
The point is that if you were here for 7-8 years, there is a good chance that you would have the loyalty pack (if you subscribed, not gone F2P).

Quote:
Originally Posted by Chad Gulzow-Man View Post
Simple solution: Next time they offer a deal on a long-term subscription, buy one. I think the 12+2 month sub ends up being like $10.25/mo. Then you never have to worry about missing out on a loyalty reward again.
This is what I did, and I got the rewards. Seems simple enough.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

Quote:
Originally Posted by Chad Gulzow-Man View Post
Simple solution: Next time they offer a deal on a long-term subscription, buy one. I think the 12+2 month sub ends up being like $10.25/mo. Then you never have to worry about missing out on a loyalty reward again.
Not everyone can drop that much coin at one time, just saying.


 

Posted

Quote:
Originally Posted by Mr. DJ View Post
Not everyone can drop that much coin at one time, just saying.
I personally budget and save up for the subscription. I set aside money every month that is reserved for entertainment. I'm far from well paying income, but I am able to afford that lump sum by exercising financial discipline.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

Anyone else not receive this yet? I have met all of the requirements but not received the reward as of yet.


 

Posted

Quote:
Originally Posted by shelter View Post
Anyone else not receive this yet? I have met all of the requirements but not received the reward as of yet.
Send in a support ticket. Don't put it off.

As this is a billing issue, the only group that can help you is the Customer Support team.




Triumph: White Succubus: 50 Ill/Emp/PF Snow Globe: 50 Ice/FF/Ice Strobe: 50 PB Shi Otomi: 50 Ninja/Ninjistu/GW Stalker My other characters

 

Posted

Quote:
Originally Posted by shelter View Post
Anyone else not receive this yet? I have met all of the requirements but not received the reward as of yet.
Quote:
Originally Posted by Snow Globe View Post
Send in a support ticket. Don't put it off.

As this is a billing issue, the only group that can help you is the Customer Support team.
What Snow Globe wrote, but are you sure you didn't receive it? I had no clue I had it until I went searching for the pieces -- the new badge received message never flashed up for this.


@Texarkana
@Thexder

 

Posted

I was wondering when these were unlocking.

Considering my account has had no more than 48 hours downtime since launch, I was waiting. This does not make me happy.

I'm also waiting on my 8 Year Veteran badge, mind.



♦ Founding Member, Forum Host of the Pinnacle RP Congress ♦ The Joke is: 435 Alts and Counting!)
Penny Arcade Expo (PAX Prime) Enforcer (2005-present) - NCSoft Gold Assistant (2007-2008) ♦ Child's Play!


 

Posted

When in doubt, check Most recent under your badges. Finding the costume parts can be tricky but badges shouldn't be.

Even if the message never appears the badge should be near the top of the badge list (unless you badge a lot, but it will still be on the list)


 

Posted

Quote:
Originally Posted by 4_Thirty_5 View Post
I was wondering when these were unlocking.

Considering my account has had no more than 48 hours downtime since launch, I was waiting. This does not make me happy.

I'm also waiting on my 8 Year Veteran badge, mind.

435. Your Icon -

Best.Sega.Game.Ever!!!!

Just got it on Steam. still great fun!


 

Posted

Yay! One little support report and my stuff got to me! \^o^/


Quote:
Originally Posted by DevilYouKnow View Post
435. Your Icon -

Best.Sega.Game.Ever!!!!

Just got it on Steam. still great fun!

It really is one of the greatest things ever. Still, in my opinion, one of the best co-op games of all time. TJ&E makes me so happy.



♦ Founding Member, Forum Host of the Pinnacle RP Congress ♦ The Joke is: 435 Alts and Counting!)
Penny Arcade Expo (PAX Prime) Enforcer (2005-present) - NCSoft Gold Assistant (2007-2008) ♦ Child's Play!


 

Posted

Darn, Looks like I missed out on this since I wasn't online during April at all, Any chance any of this will pop up in the market?